Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. Figma’s platform

helps teams bring ideas to life—whether you're brainstorming, creating a prototype, translating designs into code, or iterating

with AI. From idea to product, Figma empowers teams to streamline workflows, move faster, and work together in real time from

anywhere in the world. If you're excited to shape the future of design and collaboration, join us!

As an Inside Sales Representative, you’ll play an important role in helping our existing customers scale while managing requests

and closing deals from a large book of accounts. You’ll build a strong foundation of knowledge across our product platform and

internal sales processes while partnering with Support, Order Management, and Marketing. You’ll also gain experience qualifying

and routing inbound prospects to an aligned Account Executive. Ultimately, this experience will help you serve customers

efficiently and support your own career development in Sales. As a founding member of this new team, you're adaptable and eager to

contribute to how the strategy of this function evolves over time.

This is a full time role that can be held from our London hub.

WHAT YOU'LL DO AT FIGMA:

Communicate with existing customer accounts through email, Zoom, and Ironclad about Figma’s platform and pricing
Close inbound sales requests for subscription expansions, including adding products or licenses, creating new instances, and

upgrading to the Enterprise Plan

Manage inbound billing requests (such as processing renewals and changing payment term/method)
Close targeted outbound account renewals
Qualify and handle inbound sales requests
Partner with Marketing to run proactive campaigns that maximize expansion/retention across all products

WE’D LOVE TO HEAR FROM YOU IF YOU HAVE:

Desire to build career in Sales - ultimately working towards Senior Inside Sales Representative and Account Executive roles at

Figma

Strong technical aptitude with ability to learn new products, processes, and policies as we go
Collaboration across multiple teams (such as Sales, Support, Billing, and Marketing)
Inherent curiosity and commitment to ongoing learning, adaptable and comfortable navigating frequent change, and high achiever

with a strong inner motivation to over-achieve

Exposure to or interest in product development and web-based collaborative tools

WHILE IT’S NOT REQUIRED, IT’S AN ADDED PLUS IF YOU ALSO HAVE:

B2B SaaS experience
Customer-facing Sales/Support experience
Multilingual (German or French)

At Figma, one of our values is Grow as you go. We believe in hiring smart, curious people who are excited to learn and develop

their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the

job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.

At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions

allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace - we are dedicated to

equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age,

citizenship, marital status, disability, gender identity/expression, veteran status, or any other characteristic protected by law.

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

We will work to ensure individuals with disabilities are provided reasonable accommodation to apply for a role, participate in the

interview process, perform essential job functions, and receive other benefits and privileges of employment. If you require

accommodation, please reach out to accommodations-ext@figma.com. These modifications enable an individual with a disability to

have an equal opportunity not only to get a job, but successfully perform their job tasks to the same extent as people without

disabilities.

Examples of accommodations include but are not limited to:

Holding interviews in an accessible location
Enabling closed captioning on video conferencing
Ensuring all written communication be compatible with screen readers
Changing the mode or format of interviews

To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their

cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.

By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or

supporting materials will be processed in accordance with Figma's Candidate Privacy Notice.

Role

Inside Sales Representative (London, United Kingdom)

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