Manager, Inside Sales (London, United Kingdom)

Flatpay

ABOUT THE JOB Flatpay is one of Europe’s fastest-growing fintech companies and we’ve recently launched in the UK. WHAT YOU'LL DO Role: Inside Sales Representative (ISR) Location: 5 days a week - London, White City Compensation: Commission-only | Permanent guaranteed minimum £2,120/month | OTE £50–70k (uncapped) Responsibilities * Call merchants from a provided lead pool from marketing leads and demo Flatpay solutions over the phone and close contracts * Build and maintain your own pipeline, including generating referrals * Present tailored solutions that address specific merchant needs * Maintain accurate and up-to-date records in the CRM system * Uphold ethical selling standards and champion customer satisfaction * Provide feedback and insights to SDRs, marketing and product teams to strengthen go-to-market execution WHO YOU ARE Skills & Attributes * Highly motivated with a proven ability to identify opportunities and close sales * Excellent communication, negotiation and objection-handling skills * Resilient, self-starting and driven by commission and results * Organised and structured in managing daily tasks * Comfortable working independently while collaborating with SDRs and operations teams Background & Requirements * Experience in end-to-end sales (likely phone-based) with proven quota attainment * Experience selling to SME owners * Comfortable working in a commission-based role * No specific payments industry experience required * Fluent in English * Right to work in the UK (unfortunately we can't offer visa sponsorship right now)  WHY FLATPAY? Our Values  At Flatpay, how we work matters as much as what we achieve.  * Happy Humans – We bring energy to our work and create teams people enjoy being part of. * No Assholes – We perform at a high level while treating colleagues and customers with respect.  * It’s Our Business, Own It – Everyone takes responsibility and manages their work like it’s their own business. * Start With No – We challenge ideas, think commercially and focus on what truly creates value. * Sky-High Ambitions – We set bold goals and expect people to keep raising the bar. * The Best Argument Wins – Titles don’t decide outcomes. We debate openly to reach the best decisions. CONTACT INFO Hiring Process  1. Application Review – Our Talent Team reviews your CV to assess experience and potential fit. 2. Talent Team Screening – Short call with a member of our Talent Team to understand your experience, motivations and answer any questions you may have on the role 3. Manager Interview – Final interview with a member of our Inside Sales team 4. Offer – Successful candidates receive a fast-turnaround offer, with onboarding dates available monthly.

Speechmatics

Unlike most software companies, we don't sell a platform that customers log into and configure themselves. We power other companies' products. Our speech engine sits inside broadcasters' live captioning workflows, call centre quality tools, medical transcription software, legal record systems, anywhere that getting the words right is non-negotiable. Your customers aren't evaluating us by a dashboard. They're trusting us with the core of their product. That makes this role genuinely interesting and genuinely demanding, and means there is a lot to learn. We'll invest in your development, but we need someone who wants to go deep, not stay at the surface. You’ll be responsible for building strong relationships, driving product usage, and leading on renewals and account growth. Acting as the voice of the customer across the business, you’ll collaborate closely with cross-functional teams to ensure customer needs are understood and reflected in our roadmap. This is a high-impact role at the heart of a fast-growing AI company, offering the opportunity to work with a broad and dynamic portfolio of customers.  What you'll be doing  * Managing a diverse book of business starting c.£1M ARR across c.50 accounts. * Owning all aspects of the customer lifecycle: onboarding, adoption, usage growth, renewal, and expansion. * Building deep knowledge of each customer’s use case, helping them drive value through new product feature adoption, expanding into new markets ultimately help grow their business.  * Taking full ownership of renewals, cross-sell and upsells. * Collaborating closely with Sales, Product, Marketing, and Finance to champion the voice of the customer and ensure aligned delivery and feedback loops. * Working together with Sales Engineers to deliver technical support ensure our customers have an optimised solution. * Regularly communicating performance, risks, and opportunities across your accounts to internal stakeholders.  Who we're looking for  * Proven experience in Customer Success or Account Management in a fast-paced environment; ideally in SaaS, AI/ML, or API-based technology. * A commercially driven mindset with experience owning renewals, negotiating contracts, and identifying growth opportunities. * Strong communicator, both written and verbal. Additional language skills; particularly Spanish, would be a strong advantage but are not required. * Someone who thrives in a start-up or scale-up culture; proactive, adaptable, and ready to get stuck in. * Able to navigate technical conversations confidently and work cross-functionally with internal teams. * Organised and analytical, with the ability to present data and insights clearly to drive decision-making. * A genuine interest in speech technology, AI, and delivering long-term customer value.    We encourage you to apply even if you do not feel you match all of the requirements exactly. The list of requirements is intended to show the kinds of experience and qualities we’re looking for, but it is not exhaustive. If you are interested in the role, the team, and our mission, we would love to consider your application. We are always open to conversations and look forward to hearing from you. Who we are: Speechmatics is the leading expert in Speech Intelligence, and uses AI and Machine Learning to unlock business value in human speech worldwide. We work with an amazing mix of global companies, and our technology can integrate into our customers stack irrespective of their industry or use case – making it the go-to solution to harness useful information from speech. Joining us means working with some of the smartest minds around the world, focused on cutting-edge projects and deploying the latest techniques to disrupt the market. We believe in putting people first; we’ll do all we can to help you develop your skills and give you the tools you need to thrive. Our Focus Fridays give you an undisturbed day of focus, offset with Together Tuesdays when we have our team meetings, so you've always got the right balance. We have structured a hybrid approach that includes 2-3 designated office days each week. This arrangement ensures that while we embrace the advantages of remote work, we also maintain the vital connection and synergy that only in-person interactions can foster. This is only the beginning; we’re looking for amazing people like you to continue our journey… What we can offer you: No matter what stage of your career you’re at - from paid internships and first-job opportunities through to management and senior positions - we’ll support you with the training and development needed to reach your career aspirations with us. There really is no shortage of opportunities here for you to get involved and collaborate with those around you to deliver your best work. We offer incredibly flexible working, regular company lunches, and birthday celebrations. But that’s not all. We’ve spoken to our teams to find out what they want. From Private Medical, and Dental for you and your family, through to global working opportunities, a generous holiday allowance and pension/401K matching, we want to make sure our employees and their families are looked after. Every employee will receive a working from home allowance for tech or home office equipment (on top of your choice of laptop and accessories of course). Our approach to parental leave is designed to support employees globally. While this varies by geo, we have support in place for parents (including adoption assistance and reproductive health services) to ensure they have the time and financial resources needed to care for their growing families. At Speechmatics, our mission is simple: Understand Every Voice out there.  That's not just about our tech – it's the heart and soul of who we are. We welcome different experiences, viewpoints, and identities. For us, it’s not just the right thing to do; it’s our catalyst for sparking innovation and creativity. Our teams thrive in an environment that celebrates and supports everyone – no matter their gender, identity or expression, race, disability, age, sexual orientation, religion, belief, marital status, national origin, veteran status, pregnancy, or maternity status. But we don’t just open the door to diversity – we actively welcome it. Why? Because we believe every unique voice adds something special to our team, leading us to smarter solutions and a better workplace. So, come as you are and join our Speechling community. We’re building a place where every voice not only gets heard but is also respected and valued. For more information on us, please visit our website and follow Speechmatics on our social channels via Twitter, Facebook, LinkedIn, and YouTube. WE RELY ON LEGITIMATE INTEREST AS A LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION UNDER THE GDPR FOR PURPOSES OF RECRUITMENT AND APPLICATIONS FOR EMPLOYMENT.  #LI-HYBRID

FirstMind

Are you a proven business development executive with the track record to prove it? Do you want to take a step up from selling a product to building a company?   ABOUT US FirstMind is a first of its kind people-tech firm – built on a foundation of big data analytics - our tool creates a common language that lets people understand themselves, each other, and how best to work together. This drives better hiring decisions, personalised development pathways, and team construction at all levels of seniority, regardless of the industry. Athletes, military personnel, teachers, accountants, police – we have helped identify, select, and coach them all. FirstMind is backed by Nova Group, a leading European VC fund with a very hands-on approach. Success across FinTech, Performance Marketing, Events Management, Media, and Real Estate is underpinned in a belief that people & processes are the key ingredients to success – as evidenced by 17 successful portfolio companies to date.   WHAT WE OFFER YOU Change the talent industry from the ground up, get in on the ground floor of a hyper-growth start-up, and learn what it means to build a business. You will run sales end to end, owning the most important commercial element of the company. We will push you (and expect you to push us) to ensure constant, rapid growth. More tangibly: * An opportunity for getting operational experience in a start-up and helping build a company from the inside, while learning from some of Europe's most prolific and successful serial-entrepreneurs * Own the sales process end to end – and learn what being the commercial lead for a company really means * A chance to work closely together with the CEO on our business development strategy * Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally - (Fast-track to becoming a manager within 6-12 months) * International exposure where you will expand your c-suite network across Our Group and get unique access to our network of leaders   RESPONSIBILITIES Your responsibilities will be to: * Develop, maintain and grow relationships with customers * Consult, advise and coach customers including giving feedback as part of deliveries * Have full ownership over your pipeline and ensure it is never empty * Key stakeholder engagement & management * Deal Execution - selling, proposing and closing   EXPECTATIONS You possess an unparalleled work ethic with a high sense of urgency. You have a relentless drive and desire to be the very best at what you do. You take ownership of everything you do, are proactive and follow through on commitments. Moreover, you’re humble and you share our passion for building and executing new businesses. Furthermore, we expect that you: * Can show outstanding results from a role within sales * Are an excellent communicator especially verbally * Love to build and nurture relationships * Good networker * Have a natural ability to make people feel comfortable around you   START As soon as possible.