CRM Automation Analyst

9fin

About 9fin 9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion. Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets. Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption. We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide. WHAT YOU’LL WORK ON You'll be embedded with our marketing team, turning campaign, web and funnel data into the decisions that drive demand and pipeline. Sitting within the analytics team alongside our analysts and analytics engineers, you'll own marketing analytics end-to-end, from instrumentation through to the insight that shapes where we spend. * Own the inbound funnel metrics end-to-end. Define and own the metrics across landing → MQL → SQL → trial → conversion, so marketing, sales and leadership trust the same numbers. * Build multi-touch attribution. Move beyond last-touch UTM tracking to attribution that shows which channels and campaigns actually drive pipeline and revenue. * Measure channel and campaign performance. Show where we're winning across email, paid media, social, events and SEO — what to scale, and what to stop. * Connect marketing to revenue. Model CAC, conversion, payback and cohort LTV, and quantify marketing's contribution to pipeline and bookings, in partnership with our GTM/RevOps analytics. * Own marketing data models and the semantic layer. Author dbt models on BigQuery integrating HubSpot, Salesforce, Google Analytics and Amplitude, and own the Omni semantic layer so the team gets self-serve answers as we migrate off Metabase. * Own instrumentation and lead-data quality. Design landing-page and web tracking (UTMs, Amplitude), support lead-scoring models, and keep marketing and sales numbers aligned, trustworthy and GDPR-compliant. * Own web and SEO analytics. Track website traffic, SEO performance and inbound lead quality, and turn it into clear recommendations. * Be the embedded analytical partner to marketing. Work directly with demand gen and RevOps, translating campaign questions into analysis that drives spend and prioritisation decisions. ABOUT YOU You're a senior, hands-on individual contributor with real technical depth who thrives on turning marketing and funnel data into decisions that move pipeline and revenue. * Proven analytics experience supporting marketing, growth, demand gen or RevOps, ideally in B2B SaaS or fintech. * Expert SQL for complex analysis, optimisation and reusable datasets. * dbt & a cloud data warehouse (BigQuery, Snowflake or similar) — commercial experience building production models, tests and docs. * Modern BI with an integrated semantic layer — building self-serve dashboards and owning metric definitions (e.g. Omni, Looker, Thoughtspot). * Deep knowledge of the marketing stack — HubSpot (or similar automation/CRM), Salesforce, Google Analytics and digital/web/event analytics. * Attribution and funnel expertise — multi-touch attribution, CAC, conversion and LTV/payback, with the statistical judgement to separate signal from noise. * A strong communicator who turns analysis into clear narratives marketing and leadership can act on. * Strategic problem solver who owns metric definitions and builds validation so numbers are trusted across teams. * Bonus: Python for deeper analysis; experience with paid-media analytics, SEO or marketing experimentation. OUR BENEFITS We’re a scaling start up, and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel. Financial & Insurance * Competitive Salary (our salary bands are benchmarked at the top end of the market) * Equity options * Pension (your minimum contributions are 4% with 9fin matching up to 7%) * Private Medical Insurance * Paid sick leave with Income Protection for long periods of illness * Group Life Assurance * Season Ticket Loan & Cycle to Work schemes Time off * 25 holiday days per year * Local public holidays (with the ability to exchange them for alternative days) * Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work * Work abroad for up to 3 months a year * 1 month paid sabbatical after 5 years of service * Enhanced parental leave & flexible working arrangements available Training & Culture * Professional learning and development budget * Quarterly team socials * Summer and Winter company social events 9fin is an equal opportunities employer At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

LeasingMarkt

A career driven by you. Join AutoScout24 Group and experience life in the fast lane. We’re not just leading the market; we’re creating it. We’re constantly innovating, evolving and transforming things for our customers. We’re driven, ambitious and determined to do our best work, together. For a career that doesn’t stand still, where you can put your ideas in the driving seat and change the way the world moves, join our international community.    In this pivotal role, you will own the CRM strategy for LeasingMarkt, working closely with the AutoScout24 CRM Lead to define the strategy, roadmap and accelerate customer engagement across Email, App Push, and WhatsApp. You will partner with Product and Engineering teams to deliver impactful CRM initiatives, optimize the customer lifecycle, and use data to continuously improve performance.  A key priority for this role will be leading LeasingMarkt's migration from Salesforce Marketing Cloud to Iterable, laying the foundations for a scalable, modern CRM ecosystem that unlocks new opportunities for personalization, automation, and AI-powered customer engagement.  What you'll do  * Own the CRM roadmap: Define and execute the CRM strategy for LeasingMarkt, aligning CRM initiatives with business objectives and customer lifecycle priorities.   * Own and optimize CRM engagement: Manage the end-to-end delivery of multi-channel CRM communications across Email, WhatsApp, and App Push. Continuously improve engagement, conversion, and retention by optimizing campaigns, customer journeys, and lifecycle communications.   * Drive personalization and lifecycle marketing: Develop audience growth strategies, build meaningful customer segments, and design personalized lifecycle journeys (e.g. onboarding, lead nurturing, re-engagement, and retention) to increase customer engagement and conversion.   * Lead the Salesforce Marketing Cloud → Iterable migration: Own the migration from planning through implementation, journey design, QA, testing, launch, and post-migration optimization, while ensuring business continuity.   * Drive CRM innovation: Identify and champion new opportunities in automation, AI, and personalization to continuously enhance the customer experience and scale CRM performance.  * Measure and improve performance: Monitor CRM health through dashboards and KPIs, analyze campaign performance, run A/B tests, and translate insights into actionable improvements.   * Collaborate across teams: Partner closely with Product Managers, Engineers, Data Analysts, and Marketing stakeholders to deliver CRM initiatives and continuously improve the customer experience.    What you bring  * You bring at least 5 years of hands-on experience in CRM / Lifecycle Marketing, ideally in multi-channel environments.  * Experience with CRM / marketing automation platforms (e.g. Salesforce Marketing Cloud, Iterable, Braze); migration experience is a plus.  * You are comfortable operating with a high degree of independence. You will be the dedicated CRM manager for the LeasingMarkt brand—working from a different location than the central CRM team (based in Berlin)—and can confidently shape strategy, execute campaigns, and drive results end-to-end.  * You can switch easily between strategic thinking and hands-on execution. You enjoy designing long-term CRM strategies just as much as creating and shipping day-to-day campaigns.  * You have strong campaign execution skills to take campaigns from idea to send.  * Comfortable with data and dashboards to measure impact and prioritize improvements.  * Structured, proactive working style and confidence working with multiple stakeholders.  * You are fluent in English (our working language). German proficiency is a plus.    A culture of growth   With over 50 nationalities represented, we’re proud to welcome people of all backgrounds to our growing community, and we’re always finding new ways to help people feel welcomed and included. Here, you’ll have the tools, training and support you need to work in a way that suits you, learn new skills and reach your potential.   For a career where you can drive our business and shape your future, apply now.  https://www.leasingmarkt.de/karriere

Sumup

Senior CRM Analyst   About the team SumUp enables businesses to get paid easily, process orders quickly, sell online instantly and manage their money more efficiently. We create the tools businesses need to make their business and their customer experience thrive!   The Brazil CRM team manages communication throughout the entire user lifecycle, shaping how millions of merchants experience SumUp, from onboarding to retention initiatives. This is a team that works at the intersection of technical execution, strategy, and creativity, and the work directly influences product growth and user engagement.    We're looking for a Senior CRM Analyst to join and take real ownership of high-impact matters, developing transactional and commercial campaigns, to meaningfully contribute to the BR market's growth trajectory.   What you'll do * Design and build multi-channel campaigns and lifecycle journeys across acquisition, activation, engagement, and pre-churn stages  * Lead communication strategy and end-to-end campaign execution (segmentation, automation, copywriting, briefing creatives, platform operation) * Run medium to high-complexity analyses to report on projects performed and suggest new actions to impact key business KPIs * Collaborate closely with stakeholders from different teams, such as Product, Operations and Growth, in cross-functional projects    You'll be great for this role if… * Strong experience working in CRM roles, with a track record of managing multi-channel campaigns end-to-end * Advanced proficiency in data analysis and reporting * Hands-on experience with CRM platforms such as Iterable, Salesforce Marketing Cloud, Braze, or similar tools  * Comfort managing multiple stakeholders and projects simultaneously, with a proactive and self-driven approach to finding information and solving problems * Intermediate to advanced English communication skills, both written and verbal * Available to work in a hybrid setup from our São Paulo office   Why you should join SumUp 🌎 Work on a product used by millions of small businesses across 37 markets, from our São Paulo office 🌈 Be part of an inclusive and collaborative environment where different perspectives are valued 🏖️ 30 days of paid annual leave 🩺 Health and dental insurance (SulAmerica and Careplus) 🍽️ Meal and food vouchers (Pluxee) 🚗 Transportation vouchers 👶 Extended parental leave 💪 Gympass / Wellhub access 🤝 Employee referral programme with additional rewards 🎓 Access to learning and development opportunities across SumUp globally   About SumUp Be empowered to do more that matters.   At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships.   Our commitment to small businesses is reflected in our diverse teamOpens in new window of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.   SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited. Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedInOpens in new window, InstagramOpens in new window, and TikTokOpens in new window.   Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.