Senior Rider Onboarding Associate (CDD 6 mois)

Deliveroo

Pourquoi Deliveroo ? Chez Deliveroo, nous transformons la façon dont le monde mange et fait ses courses en rendant l'accès à la restauration et aux commerces plus simple, plus rapide et plus agréable. Nous connectons consommateurs, restaurants, commerces et livreurs afin de permettre à chacun de commander ce qu'il souhaite, quand il le souhaite et où il le souhaite. Entreprise technologique à la pointe de l'innovation, nous évoluons dans l'un des secteurs connaissant la plus forte croissance au monde. Nous avançons vite, valorisons l'autonomie et encourageons chacun à proposer de nouvelles idées. Si vous aimez relever des défis et avoir un impact concret, rejoignez-nous ! Descriptif du poste Nous recherchons un(e) Rider Onboarding Associate (H/F) pour rejoindre notre équipe Rider Operations, dans le cadre d'un CDD de 6 mois. Rattaché(e) au Senior Rider Onboarding Associate, vous contribuerez au recrutement et à l'intégration de nos livreurs partenaires en animant des sessions d'onboarding en présentiel et en garantissant une expérience candidat de qualité. Présent(e) sur le terrain, vous serez un interlocuteur privilégié des futurs livreurs et jouerez un rôle essentiel dans le développement de notre flotte. Vous participerez également à l'amélioration continue de nos opérations en partageant les retours du terrain avec les équipes internes. Ce poste est principalement itinérant et nécessite des déplacements fréquents sur le territoire français. Vos missions Au quotidien, vous serez amené(e) à : - Animer des sessions d'intégration en présentiel pour les nouveaux livreurs partenaires. - Accueillir, informer et accompagner les candidats tout au long de leur parcours d'onboarding. - Vérifier les informations et les documents nécessaires à leur intégration. - Représenter Deliveroo avec professionnalisme lors de chaque interaction avec les candidats. - Intervenir dans différents Rider Onboarding Hubs ainsi que sur le terrain selon les besoins opérationnels. - Participer au développement de la flotte de livreurs dans les zones où les besoins sont les plus importants. - Identifier les difficultés rencontrées par les candidats ou les équipes opérationnelles et les remonter au Senior Rider Onboarding Associate. - Appliquer les processus d'onboarding et contribuer à leur amélioration grâce à vos retours d'expérience. - Collaborer avec les équipes Rider Support, Supply et Operations afin d'assurer une expérience fluide pour les futurs livreurs. - Accompagner le Senior Rider Onboarding Associate dans le déploiement de projets liés à l'onboarding et à l'amélioration des opérations. Le profil recherché - Vous justifiez d'une première expérience dans la relation client, les opérations, le recrutement, l'événementiel ou dans un environnement dynamique (startup, entreprise technologique, plateforme de services, logistique, etc.). - Vous aimez le contact humain et savez mettre vos interlocuteurs en confiance. - Vous êtes organisé(e), rigoureux(se) et appréciez les missions de terrain. - Vous faites preuve d'autonomie tout en appréciant le travail en équipe. - Vous êtes capable de vous adapter rapidement à un environnement en constante évolution. - Vous êtes à l'aise avec les outils collaboratifs tels que Google Workspace, Slack ou Salesforce (la connaissance de Looker est un plus). - La maîtrise du français est indispensable. La connaissance d'une autre langue, notamment l'anglais, l'arabe ou Hindi/Urdu constitue un atout. - Vous êtes titulaire du permis B et êtes disponible pour effectuer des déplacements fréquents. Environnement de travail & avantages Chez Deliveroo, nous savons que les employés sont au cœur de l'entreprise et nous accordons une grande importance à leur bien-être. Les avantages varient d'un pays à l'autre, mais nous proposons du télétravail hybride, ainsi que de nombreux avantages dans des domaines tels que la santé, le bien-être, les congés parentaux, la retraite ainsi que des congés pour soutenir une œuvre de bienfaisance de votre choix. Les avantages sont propres à chaque pays. Pour plus d'informations, veuillez vous adresser à la personne chargée du recrutement pour ce poste. Diversité Nous sommes convaincus qu'un excellent environnement de travail est celui qui reflète le monde dans lequel nous vivons dans toute sa diversité. Nous ne portons aucun jugement sur ce qui fait de vous la personne que vous êtes - que ce soit votre genre, votre race, votre sexualité, votre religion ou même une aversion secrète pour la coriandre! Deliveroo France a obtenu un score de 98/100 à l'Indice de l'Égalité Hommes-Femmes 2025, témoignage de notre engagement envers la diversité et l'égalité des chances. Ce dont vous avez besoin pour nous rejoindre, c'est surtout le désir de faire partie de l'une des entreprises à la croissance la plus rapide dans un secteur passionnant, celui de la foodtech. À compétences égales, ce poste est ouvert aux travailleurs et travailleuses en situation de handicap ou assimilés au sens de l’article L5212-13 du Code du travail. Deliveroo s’engage en faveur de la diversité, l’égalité professionnelle, l’emploi des personnes en situation de handicap.

Deliveroo

FINANCE & STRATEGY INTERN (FINANCIAL PLANNING & ANALYSIS) Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Finance team shapes the company's future by directing capital to high-impact investments, developing robust financial strategies, and ensuring we deliver long-term value while pursuing our ambitious mission. We’re looking for a Finance & Strategy Intern to join our Paris team starting September 2026 for 6 months. In this role, you’ll help us drive effective decision-making through rigorous financial analysis and support the long-term value creation of Deliveroo France. Get to know our Finance team — what drives us, how we work, and what you can expect. WHAT YOU’LL BE DOING You’ll be joining the France Finance and Strategy team. We are a dynamic group focused on facilitating world-class execution, sharing business drivers, and managing risks while uncovering new opportunities in a fast-evolving market. Here’s what your day-to-day might look like: * Drive Financial Performance: Support the tracking and analysis of financial performance against reforecasts and annual targets, with a specific focus on marketing spend. * Collaborate on Forecasting: Partner with business teams on the monthly reforecast process to ensure absolute exhaustivity and accuracy. * Ensure Financial Integrity: Participate in month-end processes to ensure the accuracy of financial accounts and assist in preparing analysis for senior management. * Optimise Operations: Continuously collaborate with the wider team to improve efficiency by building new analytical tools and streamlining processes. * Deliver Ad-hoc Insights: Execute deep-dive projects and bespoke financial analysis based on evolving business needs and market trends. WHAT YOU’LL NEED TO THRIVE Essential: * Analytical Rigour: Advanced Excel skills and a proven ability to work quickly and accurately under tight deadlines. * Communication Skills: Excellent interpersonal and presentation skills, with the ability to collaborate effectively as a team player. * Language Proficiency: Fluent and comfortable working professionally in both French and English. * Stakeholder Management: Proven ability to support complex projects involving multiple stakeholders across different functions. * Academic Background: Currently pursuing a Master’s or Bachelor’s degree with a foundational understanding of the financial sector. Nice to Have: * Technical Tools: Knowledge of SQL or experience with data visualisation tools. * Field Curiosity: A willingness to go into the field to transform real-world observations into data-backed hypotheses. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!

Deliveroo

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Advertising team sits at the intersection of commerce, data and marketing helping restaurant and grocery partners accelerate growth through smart, insight-led media solutions. From shaping high-impact campaign strategies to optimising performance at scale, we combine commercial acumen with deep marketplace insight to unlock value for our partners while driving sustainable revenue growth for Deliveroo. We’re looking for an Advertising Sales Manager to join our Paris team. In this role, you’ll help us drive growth for our Mid-Market merchants by leading advertising sales and strategic account management. The role is based in Paris. WHAT YOU’LL BE DOING You’ll be joining the Merchant Ads & Promos team. We are a high-growth function dedicated to helping our partners navigate the Deliveroo toolkit to maximise their visibility and sales. You will act as a trusted advisor to some of the key restaurant partners in France. Here’s what your day-to-day might look like: * Identify Growth Opportunities: Proactively identify scope to increase partner advertising effectiveness by gaining a deep understanding of their marketing objectives and challenges. * Develop and Pitch: Create tailored strategies that map our ad solutions to client needs and lead pitches to senior stakeholders on your proposed approach. * Campaign Management: Coordinate the end-to-end launch, management, and reporting of campaigns, ensuring expectations are aligned across all partners. * Performance Optimisation: Proactively monitor campaign performance and evolve strategies to improve results against agreed KPIs. * Strategic Advising: Use data-led insights to demonstrate how we are maximising the impact of partner spend, ultimately driving continued investment on the platform. WHAT YOU’LL NEED TO THRIVE Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others: * Proven Advertising Sales Experience: Significant experience in an advertising sales or account management role, ideally within a fast-paced digital environment. * Ecosystem Knowledge: A strong understanding of the advertising landscape, spanning both brand awareness and performance marketing. * Strategic Communication: Excellent relationship-building skills with the ability to influence and negotiate with senior executives. * Data Storytelling: Proven ability to use complex data sets to tell a compelling story and inform strategic recommendations. * Operational Excellence: Strong organisational skills to manage multiple campaigns and stakeholders simultaneously without losing pace. WHY JOIN US? At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to: 🔧 Make a visible impact every day Your work directly improves experiences for customers, partners and riders. 🌱 Learn fast in an entrepreneurial environment Work close to the market with autonomy, pace and real responsibility. 🧠 Build a career, not just a role Stretch yourself, develop new skills and grow as the business evolves. 🌎 Deliver together in an inclusive culture Collaborative, values-driven teams that support how you work best. We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here. OUR GLOBAL STRUCTURE Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team. DIVERSITY, EQUITY AND INCLUSION At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience. If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!