Player Management - Site Reliability Engineer

Betsson

At Betsson Group, the Player Rewards and Gamification Area ensures our customers come back for more!  THE WOW It’s all about loyalty. We provide a world class customer experience beyond the game play featuring exciting features like tournament, dynamic personalised campaigns and much more! We also work closely with our Commercial, Compliance and Data teams to build the next generation back-office tools to support their processes. As our Senior Product Manager, you will be a part of a cross functional development team where you will have the primary responsibility for defining, organising and prioritising requirements. You will work closely with business stakeholders within the organisation, as well as developers, architects and UX designers to continuously optimise the customer experience. Together with your team you will take ownership of a number of customer journeys and/or capabilities where you will be one of the key people expected to drive and lead the delivery of new functionality as well as improvements of existing functionality. This will often require you to collaborate with other development teams and engage with a number of stakeholders to ensure a successful roll out. We operate in a fast paced and challenging industry, and you will have several opportunities to work on complex and cutting edge products and contribute to Betsson Group’s success.   A TASTER OF WHAT YOU WILL BE INVOLVED WITH:  * Proactively get input from relevant Business Units on operational needs and problems that need to be solved * Align requirements, scope, and plan with company-wide initiatives * Conduct competitors’ analysis * Lead User Research, experimentation, A/B testing, UAT initiatives * Own Product Roadmap and prioritization * Set and track Product KPIs and Success Metrics for product deliveries * Communicate iteratively on Roadmap changes and deliveries * Working with UX and UI designers (and other stakeholders as necessary) to define the customer experience and product specifications * Defining user stories with acceptance criteria together with the development team * Defining tracking, reporting, and non-functional requirements for user stories * Working with the team to refine, plan and prioritise user stories according to business value, always taking technical debt and the long term success of the product into account * Collaborating with stakeholders and ensuring that they are kept up to date and aligned with the current progress and prioritization * Helping the rest of the development team and Product Management peers to ensure that acceptance criteria are met * Occasional travelling be required to our various offices   WHAT WE ARE LOOKING FOR * Prior software engineering experience or education. * Collaboration and dialogue. You will be collaborating both with members of your development team, stakeholders outside the team as well as third party providers and partners * Agile. Not just processes but a true agile mind-set where all members of the cross functional development team are involved and where changing requirements based on business needs and market opportunities are embraced * Facilitating and creating workshops materials * Prioritizing and taking educated decisions * Collaborating with development teams * Problem solving and tough conversations. We work in a high paced industry and having more requirements and expectations than capacity is the norm. You will play a key role in managing expectations and ensuring a sustainable pace in your team. * You are technical enough to manage software product – backend, back-office, and player-facing features for the enterprise platform * Understanding of APIs, SQL, event-based services and various API exploration tools, like Postman, Swagger, LINQ Pad or similar is a must due to most of functionality is in the backend and API, with limited exposure to UI * Transactional business rules and algorithmic thinking * Defining observability, logging requirements, coming up with metrics, alerts ad defining deviations from normal performance of the system. * Good understanding and ability to define non-functional requirements is a must * Analysing legal and regulatory requirements * Product Discovery, Product Planning, and delivery tools (like Jira, Confluence, Miro or similar) * Thorough documentation of decisions, requirements, analysis and dependencies * Creating audience-specific presentations and workshop materials * Gaming, Payments, Revenue Recognition and Accounting, Taxation, CRM, SAAS experience is a big plus   WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.   CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Betsson

As an Apprentice within the Central Gaming Projects team, you will support the day-to-day coordination and delivery of gaming initiatives across multiple markets, brands, and platforms. THE WOW Working closely with the CG Projects team, you will gain exposure to project management, gaming content operations, compliance processes, and cross-functional collaboration within a fast-paced iGaming environment. This role offers a hands-on opportunity to learn, contribute, and develop practical skills while supporting the delivery of high-quality gaming experiences.  A TASTER OF WHAT YOU WILL BE INVOLVED WITH:  * Support the Central Gaming Projects team in day-to-day coordination and project activities across various gaming initiatives.   * Assist with project setup activities, tracking progress, and maintaining relevant project documentation.   * Support testing activities for gaming content and providers across different devices and environments.   * Help monitor and log issues identified during testing phases and assist with follow-ups until resolution.   * Assist in coordinating with internal stakeholders and external suppliers regarding project requirements and updates.   * Support compliance and certification-related activities during project pre-launch phases.   * Help maintain reports, trackers, documentation, and process-related material.   * Join and follow meetings with various stakeholders and provide support with follow-up actions and notes.   * Assist with research and information gathering related to new gaming products, tools, and project initiatives.   * Support ad-hoc requests and administrative activities across the Central Gaming Projects team.   WHAT WE ARE LOOKING FOR * Currently pursuing or recently completed studies in Business, Project Management, Information Technology, Gaming, or related fields.  * Strong willingness to learn and develop within a fast-paced environment.   * Previous experience is not required.   * Internship, academic projects, or exposure to project work would be considered an asset.   * Strong communication skills and a positive team-player attitude are essential.   * Strong attention to detail and organizational skills.   * Comfortable working with Microsoft Office tools and collaboration platforms.   * Interest in gaming and the iGaming industry would be considered beneficial.   * Proactive mindset with eagerness to learn and take ownership of assigned tasks.   WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.   CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Betsson

We are looking for a highly organised, commercially minded, and detail-oriented Casino Executive – LATAM to support the growth and day-to-day operations of our casino product across Latin American markets. THE WOW Reporting directly to the Senior Casino Manager LATAM, this role will play a key part in coordinating game launches, promotional activity, supplier relationships, content localisation, market analysis, and cross-functional execution. The successful candidate will act as a central point of coordination between internal teams and external partners, ensuring the LATAM casino offering remains competitive, relevant, and aligned with regional player preferences.  A TASTER OF WHAT YOU WILL BE INVOLVED WITH:  * Support the Senior Casino Manager LATAM with day-to-day operations  * Support the execution of LATAM strategic initiatives set by the Senior Casino Manager LATAM  * Ensure smooth day-to-day operations of the casino product within assigned markets  * Assist in optimising the casino lobby, game categorisation for LATAM player audiences  * Monitor game performance and identify opportunities to improve engagement and revenue  * Support new supplier integrations and game onboarding processes  * Analyse market trends, player behavior, and competitor activity across LATAM territories  * Prepare regular performance reports and actionable insights for senior stakeholders  * Recommend improvements based on data and customer trends  WHAT WE ARE LOOKING FOR * 2+ years’ experience in online casino, gaming, iGaming, e-commerce, or a similar digital environment.   * Strong understanding of casino products, slots, live casino, and player behavior  * Experience working with LATAM markets is highly desirable  * Strong analytical skills with ability to interpret data and performance trends  * Excellent organisational skills with strong attention to detail  * Ability to manage multiple projects and deadlines simultaneously  * Advanced Excel / Google Sheets skills; BI tools experience is a plus.   * Strong communication and stakeholder management skills  * Commercially aware and results driven  * Proactive with a hands-on attitude  * Highly organised and dependable  * Curious about player trends and market developments  * Collaborative team player with strong interpersonal skills  * Comfortable working in a fast-paced, evolving environment  WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.   CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy