Application Engineer (German-speaking)

Neural Concept

About the Role The mission of Neural Concept's Application Engineering team is to help industry leaders redefine how they design products — by bridging cutting-edge AI technology with real-world engineering challenges. We work hand-in-hand with engineering, design, and executive teams across automotive, aerospace, and energy to understand their strategic needs and deliver solutions that create measurable impact. As part of this team, you will sit at the intersection of business and technology — translating complex customer challenges into high-value AI-powered solutions, and ensuring those solutions actually land and stick within our customers' organizations. This is a role for someone who thrives equally in a boardroom conversation with a VP and in a deep-dive technical session with engineers. If you're excited about shaping how industry leaders adopt AI and about being a trusted advisor to some of the world's most sophisticated engineering teams, this is the role for you. What you will do * Understand and shape customer strategy: Engage with senior stakeholders (VP, C-level) to understand their business challenges, articulate the value of AI-assisted design, and co-design high-level solution roadmaps. * Design and deliver solutions: Translate business requirements into concrete technical approaches using NC's platform, working closely with customer engineering teams and internal developers. * Drive adoption: Guide customers through AI adoption — from proof-of-concept to full integration — ensuring teams are equipped and confident to use new workflows. * Be the bridge: Act as the link between customer needs and NC's product evolution, feeding insights back to our development team to continuously improve the platform. Who you are * You are a strong communicator and trusted advisor — you can engage confidently with senior stakeholders (VP, C-level), build relationships quickly, and drive alignment around complex, ambiguous problems * You have experience designing solutions end-to-end: from understanding a business need to translating it into a concrete technical approach * You are comfortable working in a customer-facing environment, navigating both executive conversations and deep technical sessions with engineering teams * You hold a Master's or PhD degree in Engineering, Applied Mathematics, Physics, or a related field — or have equivalent experience in an industrial or consultancy setting * You have a solid understanding of engineering simulation concepts (CAD/CAE, CFD, FEM, or similar) — whether from an academic or industry background * You have working knowledge of machine learning and how it applies to engineering problems; hands-on experience with Python and ML/deep learning frameworks is a strong plus * You are intellectually curious and eager to tackle real-world engineering challenges through AI and automation * You are fluent in English and German (preferably native) We value different balances of business and technical skills. Whether your strength is in solution design and stakeholder management, or in hands-on implementation, we want to hear from you. What You Get * Work with a world-class technology team – our engineers are top-notch, and we always aim for excellence. * Benefit from a competitive salary and rewarding opportunities as we continue to scale. * Thrive in a collaborative, multicultural environment where your work is visible and recognized. * Develop professionally alongside talented colleagues who share knowledge freely and support one another. * Make a global impact by helping customers shift to AI-assisted design, making innovation faster, smarter, and more sustainable. * Balance life and work with a hybrid model and flexible hours—we care about results, not rigid schedules. WE'RE PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER, AND WE'RE COMMITTED TO BUILDING A DIVERSE AND INCLUSIVE ENVIRONMENT WHERE YOU CAN THRIVE.

Hawk

About Us  Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world.  Your Mission As Support Analyst, you will serve as the frontline technical and functional expert for customers using the Hawk platform, ensuring a seamless user experience. You will provide expert guidance on rule configuration, user management, workflows, and integration troubleshooting via our ticketing system while collaborating with internal teams to resolve complex issues. We are seeking a proactive problem solver, who can communicate effectively with technical and non-technical stakeholders fluently in German and English and ensure high customer satisfaction. Your Responsibilities * Provide timely, high-quality support for customers via our ticketing system, assisting with rule configuration, user management, workflow optimization, and integrations. * Troubleshoot rule behaviour and configuration issues and investigate why alerts trigger (or don’t) and identifying root causes across data, configuration, and platform behaviour. * Diagnose, prioritize, and resolve system errors, collaborating with engineers and product teams to identify root causes and implement fixes. * Notify customers of incidents, document root cause analyses in collaboration with engineers, and ensure clear communication throughout the resolution process. * Work closely with internal teams to resolve complex issues, escalate critical cases, and relay customer feedback for product improvements. * Participate professionally in international video conference calls, providing clear, concise explanations of technical issues and solutions to a diverse customer base. * Develop comprehensive documentation for both technical and non-technical users, ensuring clarity in troubleshooting steps, platform functionality, and best practices. * Apply your understanding of Fraud Prevention, Compliance, and/or Payments Processing to guide customers effectively in a highly regulated and complex environment. Your Profile * 3+ years of experience in technical support, application support, or a customer-facing technical role. * Bachelor’s degree in Computer Science, Information Technology, Business, or a related field (or equivalent experience). * Strong analytical and troubleshooting skills, with the ability to diagnose issues in SaaS applications. * Experience working with ticketing systems (e.g., Zendesk, Jira, ServiceNow) and monitoring tools. * Ability to explain complex technical concepts to both technical and non-technical users. * Familiarity with financial crime prevention, fraud detection, compliance, or payments processing is highly desirable. * Strong verbal and written communication skills, particularly in a customer-facing role. * Highly organized, able to prioritize tasks effectively in a fast-paced environment. * Comfortable participating in international calls across multiple time zones. * German and English fluency Preferred Qualifications * Experience in AML, Fraud Prevention, or Compliance platforms * Familiarity with cloud-based platforms, APIs, and integrations * Previous experience in a SaaS, FinTech, or RegTech company

Avelios Medical

ABOUT US Our mission at Avelios is to unlock clinical data to power seamless healthcare operations for better patient care. To do so, we have built a modular software platform that digitizes and optimizes workflows in hospitals with cutting-edge technology in a user-friendly way. With our software, we enable hospitals, doctors & nurses to provide their patients with the best possible care. We are growing fast and want to keep expanding our team and business to fundamentally digitize healthcare for the better. We appreciate different backgrounds and see diversity as one of our strengths. THE TEAM AND ROLE As a Machine Learning Engineer (all genders), you will drive the integration of intelligent systems into real-world clinical environments. Collaborating with our interdisciplinary development teams, your role will focus on bringing state-of-the-art models (LLMs, ASR, and more), into production and embedding them directly into Avelios software to improve everyday medical workflows. This is a unique opportunity to shape how AI transforms the way clinicians work. YOUR RESPONSIBILITIES * Collaborate with our core development team to bring machine learning into production * Design and train ML models on large-scale clinical datasets * Integrate AI-powered solutions (LLMs, ASR, RAG, Embedding, and more in the future) into real medical workflows * Evaluate, benchmark, and fine-tune existing models to fit clinical use cases * Work with Federated Machine Learning frameworks for privacy-preserving model training * Collaborate with leading academic and research institutions * Own the reliability, performance, and quality of AI features in production * Leverage access to high-performance computing infrastructure to build robust ML pipelines YOUR QUALIFICATIONS * Degree in Informatics, Computer Science, or a related field - or equivalent practical experience * Strong coding background - GitHub contributions are a plus * Hands-on experience deploying ML systems to production using PyTorch, LangChain, and Pydantic, including LLMs, ASR models, and RAG pipelines with vector databases (e.g., Qdrant). * Publications at top conferences or demonstrated cutting-edge results in applied ML (e.g., Speech Recognition or NLP) is a plus * Interest in new technologies and their application to real-world challenges * Fluency in English, German is a plus YOUR BENEFITS * Variety in your tasks and the opportunity to take ownership * An international, informal team structure in a motivating start-up atmosphere, allowing you to participate directly in our customer growth story and the overall success of Avelios * Ability to gain valuable hands-on experience in a startup backed by leading international VCs * Support for your personal development through continuous learning and feedback * Set your own rhythm with flexible working hours and trust-based time tracking * A virtual stock option package (VSOP) that lets you participate in Avelios’ long-term value creation * A monthly meal allowance up to 75 euros, full coverage of the Deutschlandticket, Urban Sports Club or a subsidized Wellpass membership, a bike leasing program and Corporate Benefits that give you access to discounts from a wide range of providers in various areas