Head of VIP

Public Relations Coordinator - Talent/Grand Marshals (Temporary Part-Time)

Unknown Employer

Description About NYRR New York Road Runners (NYRR) was founded in 1958 when a small group of passionate runners vowed to bring running to the people and has grown from a local running club into the world’s premier community running organization. NYRR’s vision is to build healthier lives and stronger communities through the transformative power of running. NYRR’s year-round offerings of races, community events, programs, and training resources provide hundreds of thousands of people with the motivation, know-how, and opportunities to start running and keep running for life. NYRR’s premier event, the famed TCS New York City Marathon, attracts the world’s top professional runners and committed amateurs alike, while also raising millions of dollars annually for charity and driving economic impact for New York City. NYRR is equally committed to the runners of tomorrow, passionately providing youth fitness programs that educate and inspire children in underserved communities in New York City, nationwide, and around the world. Headquartered in New York City, NYRR is a 501(c)(3) organization. To learn more, please visit www.nyrr.org. At New York Road Runners, we are committed to building an inclusive, diverse workplace by finding the best candidate for the job. We understand that skills come from a variety of different backgrounds. Checking off every single requirement on our job description is not necessary to apply. If you think you are a good fit and have a passion for the work we do, please submit your application. We are eager to learn about your experience and skills! You may be the right candidate for this or other open positions. New York Road Runners is an Equal Opportunity Employer About the Department The New York Road Runners Public Affairs department encompasses NYRR ’ s Public Relations, Government Affairs, and Community Engagement. Public Relations shares the stories of NYRR participants, events, and programs with media to drive awareness of NYRR ’ s nonprofit mission, elevating the organization and its executives as industry leaders, while also enhancing and protecting the company ’ s reputation. Government Relations & Community Engagement manages NYRR's relationships with local and state elected officials, and governmental agencies, as well as its relationships with community stakeholders, from our runners and clubs to like-minded organizations. Public Affairs serves as a bridge for the organization and external stakeholders to advance NYRR’s mission by building and strengthening relationships with media, government, community stakeholders, and key partners across New York City and beyond. About the Position Direct reporting to the Chief Communications Officer and Head of Public Relations— the PR Coordinator – Talent / Grand Marshals will join the department seasonally, ahead of and during the TCS New York City Marathon, from August through early November. I In this role, during lead-up working an average of 30 hours a week with race week hours increasing with potential overtime, the PR Coordinator – Talent / Grand Marshals will be responsible for supporting the logistics for the 2026 TCS New York City Marathon Grand Marshals, which will include a celebrity Grand Marshal and multiple honorary Grand Marshals in celebration of the 50th anniversary of the five-borough New York City Marathon. Support will focus on the lead-up to marathon day, race week—including coordinating travel, hospitality, media appearances, all race-week events and activities—and the race-day logistics of their VIP experience. Job Responsibilities: PRE-RACE DAY – responsibilities include: Support PR team in planning and organizing logistics for the Grand Marshal’s race-week and race-day events and activities, including press interviews and event appearances Work with NYRR PR team and external PR agency to coordinate and schedule pre-race Grand Marshal interviews Coordinating travel to/from New York City for Celebrity/Honorary Grand Marshals Participate in internal meetings with Grand Marshal working group, PR team, event leads, PR agency team members, etc. Escort/staff Celebrity/Honorary Grand Marshals for any appearances/interviews Support other PR-related projects as needed RACE-DAY – responsibilities include: Coordinate/staff Celebrity/Honorary Grand Marshals for full day of activities at the Start and Finish lines, and VIP Hospitality Job Requirements: Experience: 3-5 years of experience in public relations, production, event operations, and/or talent management required Experience working with celebrities / talent / principals is required Experience in events is required; large-scale events preferred Education & Certifications: Bachelor's degree from an accredited college in English, public relations, communications, journalism, sports management, or related field preferred Skills and Attributes: Excellent critical thinking skills Exceptional written and verbal communications skills A collaborator with strong project management skills Self-motivated with strong organizational skills and attention to detail Strong ability to multitask, meet and perform under tight deadlines, think clearly under pressure, and exercise good judgment Proficient in Microsoft Office Suite (Word, Excel, Power Point, Outlook) Strong attention to detail Strong commitment to diversity, equity, and inclusion Excellent customer service skills Other Requirements: Ability to work weekends and nights as required Passion for New York Road Runners’ mission is a plus Salary: $30/hour (Overtime Eligible) New York Road Runners is an Equal Opportunity Employer

Member Relations Manager - Soho House Chicago

Soho House

Scope of the Job Job Purpose:     Member Relations Managers are responsible for the end to end successful experience of every member and guest who visits or stays in our Houses through the planning, outreach, welcome and engagement during each attendance. Member Relations Managers play a crucial role overseeing the relationship between members, operations, membership and member events so that members have the most optimised visit possible and continue to find value and appreciation for their Soho House membership. Their presence around the House will not only host the entire club, but also provide a friendly, fun and professional approach for all members. Key Responsibilities: In House Experience: * Have a strong member facing presence on the floor to support all departments, rotating themselves around the House on an hourly basis, taking time in each area to check on and speak to members in person. * Oversee and ensure the successful implementation of Member Recognition, allowing in person, real time follow through with check in flags from Reception (table touches, introductions, etc.) through to Open Table and members seated in restaurants. * On the floor, support F&B and Club Reception to touch tables, collect member feedback on service, food, atmosphere and satisfaction. * Arrange and/or deliver sense of generosities (SOGs) for special occasions for dining guests. * Attend pre-shifts and manager line up, update the teams on pertinent shift needs. * Update members Open Table notes with anything pertaining to service preference. * Where needed, take the initiative to provide service support to ensure a great member experience (refill waters, bus tables, run a dish) * During peak hours and large events, support the Front Desk, and member check-in to ensure that members and guests can access the House as quickly and efficiently as possible. * Where there is a screening room, oversee the member attendance, signing in members and ensuring the correct guests are attending. * Assist with events check-in (large scale parties, screenings, ticketed events) and ensure our members always come first, minimize tensions or issues. * Take the initiative to create memorable personal outreach moments for special occasions (wedding, births, promotions, new movie, etc.) * Work with Membership Manager of the House to host/co host new Member Introductions, hosting one on one intros and helping support the initiative to have all members receive an intro. Bedroom/Hotel Experience: * Ensure there is a major focus on member bedroom experience / relationships daily, ensuring arrivals are checked for special arrivals, requests, PWH/FHM requests are met and welcome notes are written daily. * Handle pre check of all PWK/VIP/FHM rooms and they are ready for arrival. * Arranging amenities for hotel guests as requested, making yourself available and the key point person so that guests know you’re their contact. * Meet all PWK/VIP/FHM upon arrival or during their time at the House, arranging amenities as requested and making yourself available as the key point person so that guests know you’re their contact. * Maintain high quality and clear reservation notes, checking and activating, updating systems. Member Management In The House * Positively grow relationships and connections with all members so that they know you and your role at the House, and lead as the point of contact for all our PWKs and FHM. * Oversee and make decisions in the real time handling and management of members and their guests in the Houses, including behavioural issues, extended guest lists, one offs and special requests. * Create and maintain clear behaviour notes following an incident in the House so that the Head of Membership/Membership Manager can follow up the next day. * Work with the GM/AGM and Head of MR on recovery on any issues, develop opportunities or create solutions to elevate the member experience. Timely follow through with members is key. * Add information to the snapshot and provide relevant information about member feedback, House experience including any challenges or issues (membership portion) * Be able to use Micros and work with the goodwill budget of the Houses to comp some members bills when needed in support of recovery or other issue. House Atmosphere and Environment * Ensure the House has a positive vibe and energy, consistently being the best version of yourself, being friendly and approachable whilst always looking presentable and having fun at work whilst showing that you care. * Ensuring music, lighting, smell and team member energy in the House is maintained to the typical Soho House standard. * Ensure a smooth handover to colleagues at the end of the day, whether that is other member relations team or membership. Membership Development * Participate and help create events that fit the needs of the House's demographic and House Identity Plan, being inclusive, varied and appealing to all members. * Promote our member events to all members to drive attendance and increased bookings. * Work with MEM to drive higher attendance to our events. Attend and support member events. * Work with the GM, Head of MR, and MM over Committee Meetings and gather member feedback to tailor experiences/activities to the need of the House around what is happening in the city (i.e. host a table for the Summit) * Work with Head of MR on monthly focuses, using service feedback (mystery shopper reports) to host trainings specific to a concern or issue, and area of focus to flag at pre-shifts. * Work with Head of MR / FOM in implementing any new system or SOP pertaining to members (new check-in system, connect, House pay, etc) Measures of Success:    * Collaboratively partner and build a strong relationship with their General Manager, the Head of Member Relations, the Membership and Reception teams and the HODS to ensure we have a seamless member experience. * Consistently high feedback and member recognition. * Maximised objectives of each individual House, whilst celebrating their members, whether Local or Every House and ensuring that each visit is a positive one. * Increased House visits from all members but especially PWKs/FHMs. * Increased revenue spend through in room upsells/amenities/experiences and table side opportunities Budget Responsibilities:              None Direct Reports: None Business Context Reports to:        General Manager, dotted to Head of MR and Chief MRO Structure            Specific to each House Challenges / Priorities:  Specific to each location/as specified in interviews and objectives/goals Key Contacts/ Stakeholders: Internal:             Club Director (if applicable) Head of Membership/Membership Manager GM Head of Events Position Profile Experience Required:    * A highly social, outgoing individual who values personal interactions * Organised and efficient, capable of managing many different moving parts at once * Strong communication skills and ability to work across teams * Someone who is capable of taking the initiative and feels passionately about Soho House and its members. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to make periodical fast paced movements are required to go from one part of the property to others. * Must be able to move, pull, push, carry or lift at least 30 pounds. * Must be able to occasionally kneel, bend, crouch and climb is required. * Must be able to perform physical activities such as lifting, cleaning, and stooping. * Must be able to stand, walk, lift, and bend for long periods of time. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with Illinois law, the salary range for this role if filled within Chicago is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $70,000—$75,000 USD

Head of Conference Operations

HRtechX

This role offers you the opportunity to own the operational standard of every conference we run. You will be responsible for the end-to-end execution of 10 European private equity conferences a year - venues, suppliers, on-site teams, and the experience itself. Do you want to take part in defining the future of an industry? Do you thrive in a fast-paced environment, where you gain a tremendous amount of responsibility? Do you want to be part of an exceptional entrepreneurial team with young, motivated and extremely driven people? And are you the kind of operator who ships - obsessive about details, calm under hard deadlines, and energised by getting a thousand moving pieces to land in the right place at the right time? If so, you might be the next member of our global operations team.   WHY HRTECHX HRtechX is a world leading HRtech community, connecting industry executives, entrepreneurs and professionals. We are a start-up on a growth journey who help leaders evolve and create stronger businesses through people and technology. We aim to address the challenges and opportunities for HR and HR Tech. We bring together the most influential executives, investors, and entrepreneurs to share their insights on how technology will shape the future of HR, as well as forge long lasting partnerships and client relationships. HRtechX is part of United Media (https://www.united-media.com/) which focuses on building large scale industry media and conferences products in sectors such as insurance, HR, private equity, retail, etc.   WHAT WE OFFER YOU You get the unique opportunity to take ownership of one of our key business areas. You’ll be working in-person in your HQ in London where you will constantly be pushed out of your comfort zone. To ensure a never-ending growth curve, we provide you with: * The opportunity of having a real impact - You’ll be getting operational experience in a start-up where both your work and the results are highly tangible and matter to the business. * Inspiration and guidance - A chance to work closely with our high performing team as well as with the CEO and founder of our company. * Unlimited growth potential in our company - we strongly believe in and have a track record of promoting internally. * Travel opportunity: You would be joining our conferences overseas. * Invaluable transferable skills - boost your interpersonal, research, organisation, outreach and project management skills through experience and training.   YOUR RESPONSIBILITIES Responsibilities in this job will vary; however, they will be mostly centered around the following: 1. Supplier Research and Management: * Source, compare, and find the best suppliers for various event needs. * Conduct thorough research to identify potential suppliers for add-ons, branding materials, and other event requirements. * Negotiate contracts and terms with suppliers to ensure cost-effectiveness and high-quality services. * Maintain positive relationships with suppliers, addressing any issues or concerns. * Budget review and management to ensure all changes are raised ahead of time. 2. Event Planning: * Planning sponsored VIP events, lunches, dinners, and after-hours activities. * Coordinating with venue staff to ensure all logistical details are in place. * Provide on-site support during events, ensuring everything runs smoothly. 3. Internal Team Support: * Keep track and condense internal team queries. * Maintain inventory tracking and regularly update event inventory sheets. * Quality check of design aspects such as banners, signage, brochures, and other promotional materials. 4. On-site Volunteer organisation  * Hire, train, and manage a 40-person organisation of volunteers.   WHAT THE FUTURE HOLD FOR YOU WITH OUR COMPANY Whether you are with or for 2 or 10+ years we believe this position to lay the foundation for a very successful career. We are strong believers of internal promotions and aim to land all management positions internally. WHAT WE EXPECT FROM YOU Please note that this job does not require any specific previous work experience as training is provided and we are looking to incorporate candidates across different levels of experience. However, we do require you to have a UK work permit.  Furthermore, we are looking for candidates who: * Have a relentless drive and desire to be the very best at what they do; * Possess and unparalleled work ethic with a high sense of urgency; * Take ownership of everything they do, are proactive and follow through on commitments; * Are curious about people and love to speak, build and nurture relations; * Are an excellent communicator (especially) verbally and in writing; * Are well-organised and display the ability to structure and prioritise their work. START DATE Flexible. The role is onsite Monday to Friday, based in our office 4 minute walk from London Victoria Station.