Deployment Associate

F2

THE ROLE: As AI Deployment Strategist, you’ll work across customer success, sales, and engineering to ensure technical clarity and execution—before, during, and after the sale of our cutting-edge F2 product. You’ll become the AI prompting authority for the business, forming the technical backbone of the go-to-market motion. YOU WILL: * Support the F2 sales process by joining prospect and client calls to address technical product questions * Own customer due diligence: complete InfoSec questionnaires, and continuously improve our DDQ knowledge base * Audit reports generated by users, flag issues to engineering, and support customers in getting value from our AI * Prompt engineering: create natural language prompts tailored to customer needs to ensure accurate, relevant report output * Deliver light technical implementations, such as configuring SSO or provisioning custom data retention policies * Ensure CRM hygiene: maintain clean, structured data to help the customer success and sales teams scale effectively * Be the voice of the customer to the engineering team—providing real feedback that helps improve the product WHO YOU ARE You’re a versatile operator who can translate between engineers and customers. You know how to handle enterprise buyers, explain complex systems clearly, and work cross-functionally to deliver high-impact outcomes. * Experience prompting and working with LLMs and AI SaaS tools * Familiarity with enterprise information security concepts and due diligence processes * Strong communicator who is commercially minded, customer-obsessed, and tech fluent. You can explain complex concepts to non technical audiences * Ability to project manage complex workflows and technical deliverables without writing production code * Strong on keyboard skills, technically sharp, and eager to find a path to leveling up your coding skills * Based in NYC — we believe the best work is done together, in person at our beautiful corporate HQ in NYC. You’ll have flexibility to work remotely at least 1 day per week. NICE TO HAVES * Prior experience reviewing or writing investment memos or working as an investment analyst is a big plus * Previous roles in technical sales, solutions engineering, customer success, or AI implementation * Familiarity with reporting tools, natural language outputs, or unstructured document processing

Junior

👶 ABOUT JUNIOR We’re building cutting-edge LLM-powered workflow tools to supercharge investment research for private market investors. Our clients include most of the global top 10 private equity and consulting firms - Junior already powers hundreds of billions of dollars invested annually. We’re a profitable, bootstrapped company with a growing team of 30+ based in London, NYC and Sydney. We 10x’d our revenue in 2025. You can read more about the company mission & values here. 💡 ROLE DESCRIPTION Customer success is critical to our business. We will only ever hire people who have done the job. You should deeply empathise with the pressures faced by consultants and investors doing DD work, and how Junior can support them to deliver faster and with greater impact. We’re looking for candidates who can ‘walk the walk and talk the talk’. We are serving the largest logos in the industry and we need your help to drive adoption, satisfaction and retention with our users. You will manage global deployments of 1000s of users. You will act as the Voice of the Customer, interfacing between our users and product team to make sure we are laser-focussed on eliminating the worst parts of our customers’ work. As an early member of our Customer Success team, you'll have the unique opportunity to: * Own, build and nurture strong relationships with customers, including senior stakeholders at large cap funds and consultancies, acting as their primary point of contact and trusted partner through the onboarding, usage and feedback journey * Plan and execute large scale AI deployments of 1,000s of users * Act as the voice of the customer and see their needs rapidly transformed into new product features; guide the product team as to what they should be building to satisfy customer demands * Co-design training with our customers and deliver it * Leverage data to effectively drive customer usage, satisfaction and retention * Rapidly progress into a managerial role for an expanding customer success team * Shape the structure and processes of the customer success team, and more broadly our company culture 🔥 ABOUT YOU We're looking for an experienced customer success lead who: * 2+ years consulting - ideally CDD (no industry skew needed) OR 2+ years in PE OR 3+ years of customer success / product / data analytics experience in a startup / scale-up * Should have an active interest in AI and thoughtful opinions on how it will impact our industry * Is highly responsive and has excellent communication and presentation skills and a desire to own client relationships * Has a strong ability to prioritise and execute, driven by customer needs and business impact, and is quick on their feet when it comes to solving customer issues * Has an exceptional work ethic, with a rigorous focus on high-quality client outcomes and operational excellence * Is a collaborative team player with strong and clear opinions they are unafraid to share to make things better * Will take a rigorous approach to customer analysis, reporting and data-driven decision making**, and can write basic database queries (e.g., SQL)** * Advanced prompting capability with ChatGPT and/or other LLM tools within professional workflows * Native / highly fluent in English 🌵 BENEFITS All the usual benefits (competitive pay and equity, private healthcare etc, as well as:: * Gym membership (Equinox) * Lunch provided in-office, dinner provided when working late * Frequent offsites (recent offsites include Crete, Greece and Cancun, Mexico) 📩 HOW TO APPLY If you're excited about the opportunity to drive innovation at Junior, we'd love to hear from you! We can't wait to meet you! 🙌

Extend

Extend is building a modern document processing cloud. We're on a mission to transform how the world’s most exciting companies work with unstructured data. We're looking for an exceptional Account Executive to join our founding team and drive enterprise revenue growth as we scale from 7-figures to 8-figures in ARR. The job is simple — convert curiosity into closed-won deals, and build long-term relationships that turn customers into advocates. WHY YOU SHOULD CONSIDER JOINING * We've grown revenue 4x last year to several million ARR, with our growth continuing to accelerate * We have a product loved by users and being used in mission-critical flows at enterprises (Square, Zillow, Chime) and startups (Brex, Mercury, Checkr), and many more * The market for document processing has expanded 1000x due to LLMs, and all existing solutions are low NPS * We're punching well above our weight, supporting customer and revenue metrics with half the team size of other startups — everyone joining at this stage will have outsized impact * We've raised our series A, de-risked the business, and our sales team has exceeded quota every quarter, but there's still tremendous upside ahead; now's the perfect time to join. ROLE & IMPACT The role is to guide technical prospects through the rapidly evolving OCR/LLM ecosystem, and help them understand if Extend is a good fit for their needs. You'll serve as a trusted advisor for document processing solutions - from initial proof-of-concepts, to mission-critical production deployments. * You'll lead end to end sales cycles from education to implementation - all while navigating multiple teams (e.g. AI, Engineering, Product, Operations), use cases, and decision criteria * You'll conduct deep technical discovery to understand existing infrastructure, in order to present tradeoffs and prescribe solutions that balance performance, cost, and complexity * You’ll build champions and partner with them to design proof-of-concepts, demonstrate real-world impact, and secure executive buy-in for production rollout * You’ll shepherd prospects through extensive Legal, Security, & Procurement processes - managing sensitive topics from data retention, to deployment strategies, to enterprise pricing models * You’ll guide customers from signed contract to successful deployment - from regular office hours, to configuration recommendations, and workflow best practices, you will remain their go-to Extend advisor * You'll capture & analyze signal from the field, and collaborate with our founding team to continue refining GTM & product strategies IDEAL CANDIDATE CREDENTIALS * You're naturally helpful and curious about how things work. You ask thoughtful questions and actually listen to the answers * You can communicate clearly & authentically across all levels of an organization, from engineers to executives * You have a consultative selling approach and genuinely care about solving customer problems, not just hitting quota * You're comfortable pushing beyond your zone of competence, and remain positive when things don't go according to plan * You have a founder mentality. No task is beneath you, and you thrive when the path isn't perfectly clear * Above all, you're hungry to win and humble in the pursuit BENEFITS Beyond the below, we care deeply about each of our candidates on a personal level. We take the time to understand your needs to craft a package designed for you: * Insurance - 90% health insurance premium coverage * Relocation - for candidates based outside of NYC * Unlimited PTO policy - we trust everyone like owners, take what you need * Daily lunch & snacks covered (plus dinner if you're in the office late) - you'll never go hungry and you help pick the snacks * Unlimited token / tooling access - no handicaps on your productivity * Learning and development investment - we invest heavily in our team and support your growth Extend is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, citizenship status, marital status, pregnancy, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.