Lead Product Manager

Vertice

Spend on technology is one of the biggest items in an enterprise CFO’s budget, second only to headcount. Traditional procurement is one of the most frustrating, friction-filled bottlenecks in modern businesses. A single purchase routinely stalls for months, drowning in endless email threads and dragging in teams from Finance, Legal, Security, and IT. Vertice is the world’s first Intelligent Procurement Platform aiming to eliminate this chaos. By combining automated agentic workflows, deep AI insights, and a global network of expert negotiators, we empower enterprises to buy smarter and scale at pace. The market response has been unprecedented: * $75bn+ in spend processed across our platform. * 20% savings consistently delivered to our customers. * 70% reduction in standard enterprise procurement cycles. * 13X revenue growth achieved over the last two years alone. Founded by serial technology entrepreneurs Roy and Eldar Tuvey, who have successfully scaled and exited two category-defining platforms and created $600M+ in enterprise value, we are backed by over $100M in Series C funding from tier 1 global investors including Bessemer Venture Partners, 83North, and Lakestar. We were recently recognized as the #2 fastest-growing company on the Sunday Times' Tech 100 and named the fastest-growing startup in the UK and Ireland by the FT’s Sifted. With headquarters in London and hubs in New York, Brno, Sydney, and Johannesburg, we are fundamentally reshaping the global B2B economy. The Role You will be part of the solutions consulting team at Vertice and play a critical role in onboarding new customers and leading the implementation process of our procurement orchestration solution. You’ll lead customer onboarding and guide clients on how to use our Intake to Procure product and broader platform capabilities to achieve their goals. This is a customer-facing role where you will be responsible for technical configuration, customization, implementation and support integration development. You'll collaborate closely with customers, customer success teams, and product managers to ensure smooth and effective deployments. As Vertice scales, you’ll be working with a wide range of clients across various industries and regions. You'll be at the forefront of driving customer satisfaction, helping clients maximize value from our solutions while influencing the future development of our product and our global solutions consulting team. Responsibilities * Lead onboarding for new customers, with a focus on understanding their procurement processes and creatively configuring the product to solve their challenges. * Take responsibility for the full end-to-end implementation of our workflows solution, including technical setup and project management to ensure smooth adoption. * Provide expert guidance on how to integrate and embed Vertice’s workflows and integration products into clients' existing systems and processes. * Conduct training and Q&A sessions with customers to empower them to use the product independently and confidently. * Work proactively across multiple customer projects, tracking progress and ensuring timelines are met with minimal oversight. * Collaborate closely with the Customer Success and product team to ensure our customers are delighted, helping to resolve any issues quickly and efficiently. * Act as the primary technical contact for customer configuration and customization requests, ensuring that their specific needs are met. * Provide feedback to Product and Engineering teams, influencing the product roadmap based on customer experiences and requests. Requirements * At least 4 years of work experience, with 2-3 years of experience in a solution consultant, project management or functional advisory role * Experience with end-to-end project management, with the ability to manage multiple client engagements simultaneously. * Proven experience consulting on platform integration, offering tailored recommendations for optimising workflows * Excellent communication and documentation skills, with a strong ability to manage customer relationships and ensure client satisfaction. * A proactive problem solver who takes pride in ensuring smooth implementations with a focus on making customers happy. Nice to Haves * Experience with procurement and finance tools like Coupa, SAP Ariba, Oracle, NetSuite, Workday or Sage * Strong technical skills, comfortable with software configuration, integrations, and familiar with reading JSON and API documentation. * In-depth understanding of B2B procure-to-pay processes and experience working in the procurement space Final things to note Vertice is an equal opportunities employer, although you must be legally able to work in the specified region of the job. Any personal data you provide will be processed in accordance with Vertice's privacy policy and applicable data protection law. We use AI-assisted tools to help us review and assess applications more efficiently. These tools support our Talent team but do not make hiring decisions autonomously. You have the right to contest any AI-assisted decision, and exercise your data subject rights by contacting us; please follow the instructions in our privacy policy. We like to deal directly with our candidates so no agencies please! If you aren’t sure this job applies to you, feel free to send your CV to careers@vertice.one, and we’ll be happy to take a look and see if you could be a good fit anywhere else in our business!

Junior

👶 ABOUT JUNIOR We’re building cutting-edge LLM-powered workflow tools to supercharge investment research for private market investors. Our clients include most of the global top 10 private equity and consulting firms - Junior already powers hundreds of billions of dollars invested annually. We’re a profitable, bootstrapped company with a growing team of 30+ based in London, NYC and Sydney. We 10x’d our revenue in 2025. You can read more about the company mission & values here. 💡 ROLE DESCRIPTION Customer success is critical to our business. We will only ever hire people who have done the job. You should deeply empathise with the pressures faced by consultants and investors doing DD work, and how Junior can support them to deliver faster and with greater impact. We’re looking for candidates who can ‘walk the walk and talk the talk’. We are serving the largest logos in the industry and we need your help to drive adoption, satisfaction and retention with our users. You will manage global deployments of 1000s of users. You will act as the Voice of the Customer, interfacing between our users and product team to make sure we are laser-focussed on eliminating the worst parts of our customers’ work. As an early member of our Customer Success team, you'll have the unique opportunity to: * Own, build and nurture strong relationships with customers, including senior stakeholders at large cap funds and consultancies, acting as their primary point of contact and trusted partner through the onboarding, usage and feedback journey * Plan and execute large scale AI deployments of 1,000s of users * Act as the voice of the customer and see their needs rapidly transformed into new product features; guide the product team as to what they should be building to satisfy customer demands * Co-design training with our customers and deliver it * Leverage data to effectively drive customer usage, satisfaction and retention * Rapidly progress into a managerial role for an expanding customer success team * Shape the structure and processes of the customer success team, and more broadly our company culture 🔥 ABOUT YOU We're looking for an experienced customer success lead who: * 2+ years consulting - ideally CDD (no industry skew needed) OR 2+ years in PE OR 3+ years of customer success / product / data analytics experience in a startup / scale-up * Should have an active interest in AI and thoughtful opinions on how it will impact our industry * Is highly responsive and has excellent communication and presentation skills and a desire to own client relationships * Has a strong ability to prioritise and execute, driven by customer needs and business impact, and is quick on their feet when it comes to solving customer issues * Has an exceptional work ethic, with a rigorous focus on high-quality client outcomes and operational excellence * Is a collaborative team player with strong and clear opinions they are unafraid to share to make things better * Will take a rigorous approach to customer analysis, reporting and data-driven decision making**, and can write basic database queries (e.g., SQL)** * Advanced prompting capability with ChatGPT and/or other LLM tools within professional workflows * Native / highly fluent in English 🌵 BENEFITS All the usual benefits (competitive pay and equity, private healthcare etc, as well as:: * Gym membership (Equinox) * Lunch provided in-office, dinner provided when working late * Frequent offsites (recent offsites include Crete, Greece and Cancun, Mexico) 📩 HOW TO APPLY If you're excited about the opportunity to drive innovation at Junior, we'd love to hear from you! We can't wait to meet you! 🙌

Outtake

ABOUT OUTTAKE Outtake exists to empower and facilitate trust for a digital-first world. Today, impersonation, fraud, AI-driven scams, and identity abuse spread faster than any security team can respond to. So we built something different: an agentic AI platform that proactively detects, monitors, and takes down impersonators, automating protection in hours, not weeks.   Built by ex-Palantir, ex-CTO/founders, and ex-Notion engineers, Outtake is designed for clarity, autonomy, and velocity. Our goal is ambitious: become the trust layer of the modern internet. And we intend to do it with a lean, dense, exceptionally talented team.   Outtake is backed by top-tier investors and operators who believe in our mission and our model. With strong financial footing and a long runway, we prioritize creating an environment where people can do the best work of their careers. ABOUT THE ROLE Outtake is looking for a Technical Account Manager to lead customer-facing engagements and ensure successful delivery from pilot to long-term adoption. In this role, you’ll live at the intersection of customer needs, product capabilities, and internal execution. If you’re customer-obsessed, like building trusted relationships, and are excited to roll up your sleeves technically, this role is for you. RESPONSIBILITIES * Pre-sales execution: Partner with sales team to understand customer goals, gather technical requirements, support pilots, and deliver tailored demos * Platform configuration: Own customer environment deployment and post-sale technical execution, including platform spin-up, prompt engineering, and configuration * Technical POC: Serve as the primary technical point of contact for customers, managing expectations and guiding them through product capabilities and evolution * Customer delight: Lead customer onboarding and enablement to drive adoption and monitor health signals to proactively identify risks, new revenue opportunities, and next steps * Champion for scale: Capture and share customer insights, best practices, and recurring patterns to educate internal teams and improve product and process scalability WHAT YOU’LL NEED TO BRING * 4+ years of experience in customer-facing technical roles such as account management, solutions engineering, or customer success * Strong technical aptitude with the ability to deploy, configure, and troubleshoot platforms * Experience working directly with enterprise customers, including a variety of technical and non-technical stakeholders * Excellent communication skills with the ability to explain complex concepts clearly and confidently * Highly organized and capable of managing multiple customer engagements at once * Natural curiosity and genuine passion ****for product excellence and continuous improvement * Willingness for occasional (~1-2x quarterly) travel to customer sites for check-ins and relationship-building BONUS POINTS * Hands-on agent experience: Exposure to setting up and configuring AI agents * Experience at a fast-paced start-up: You’ve already cut your teeth at an early-stage start-up or other high growth environment * Project implementation experience: Not only have you designed a program, but seen it through to fruition with detailed planning, execution, and outcome-tracking LIFE AT OUTTAKE * Office: For those in NY, we are an in-person team (5 days a week, with flexibility as needed) working out of a stunning waterfront office in Brooklyn. Collaboration, speed, and clarity matter. * Health: 100% company-paid medical, dental, and vision for employees. * Time Away: Flexible PTO. We trust adults to manage energy, not clock time. * Culture & Team: Annual company retreats and regular in-person events. Outtake is an equal opportunity employer. We are committed to building a diverse, inclusive team.