Head of Member Events - New York

Soho House

The Role... We are seeking a highly collaborative and organized Head of Music to support and execute the musical identity of Soho House across North America, while supporting LATAM Houses as needed. This role is responsible for the fast-paced booking, coordination, and management of a wide range of DJs, live acts, House playlists, and music programming initiatives across our Houses and key external events. The ideal candidate will have strong relationships within the music industry, experience working across multiple formats and timelines simultaneously, and the ability to adapt to the evolving operational and creative needs of the business. Working closely with local, regional, and global teams, this person will help bring Soho House’s global music taste and brand identity to life through collaboration, consistency, and thoughtful execution across a variety of member-facing experiences. Main Duties... * Talent Sourcing & Booking: Identify, source, and book DJs and live musicians for a variety of events both in and out of Soho House venues, ensuring a balance of emerging talent and established acts across multiple genres * Event Planning & Coordination: Lead the advancing of each music booking to ensure deal memos, tech/AV requirements, invoicing, on site operations are executed seamlessly from confirmation to the event date, collaborating closely with internal operational teams. * Music Programming: Curate diverse and innovative music programming, taking into consideration cultural moments, internal franchises, member preferences, seasonal trends, and the unique atmosphere of each venue. * Relationship Management: Build and maintain strong relationships with agents, managers, and artists to ensure Soho House attracts high-quality talent. Negotiate contracts, fees, and performance terms. * Brand Representation: Act as a brand ambassador for Soho House when liaising with talent, venues, and external parties. * Market Research: Stay on top of current and emerging music trends, genres, and talent to ensure Soho House remains at the forefront of cultural relevance. * Collaboration: Work with other departments, including marketing, communications, and operations, to create a cohesive and engaging experience for members and guests. * Event Evaluation & Reporting: Review the success of music events and provide feedback on performance, member engagement, and overall experience * In House Playlists: Account managing the companies providing the inhouse playlists to ensure consistency and ability to adapt to one off briefs. * Talent Liaison: Attend key events such as all primary events, larger music moments and act as talent liaison for the duration. Requirements... * Minimum 10 years’ experience in music booking and talent management, with a focus on live music & DJ talent. * Strong network of industry contacts, including artists, agents, and managers. * A deep understanding of the current music landscape and emerging trends across multiple genres * Proven experience working in live music, we expect the candidate to come with a reputation within the industry. * Strong organisational and project management skills, with the ability to handle multiple bookings and events simultaneously. * Excellent negotiation, communication, and interpersonal skills. * A passion for music and an understanding of the Soho House brand and its members. Desired Attributes: * Knowledge of a wide range of music genres spanning the heritage to the emerging * Confident discussing sound equipment and technical requirements for live music and DJ performances. * Ability to anticipate member preferences and curate tailored musical experiences. * Creative thinker with an eye for discovering new talent and fostering emerging artists. * Ability to work flexibly and creatively within a fast-paced environment. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $100,000—$125,000 USD

Soho House

Job Purpose:     The Head of Culinary Operations is a senior, field-based culinary leadership role responsible for maintaining and elevating food and beverage product quality across all Soho House locations in the region. Working as a direct partner to the Director of Service – Food, Beverage & Accommodations, this role is deeply embedded in the field—spending significant time in kitchens, alongside chefs and culinary teams—to ensure excellence in execution, consistency of product, and alignment with Soho House culinary standards. Reporting into the Vice President of Culinary, the Head of Culinary Operations serves as the steward of day-to-day culinary execution, upholding quality, technique, taste and presentation at every House while meeting or exceeding budgeted food and labor costs. Main Responsibilities Culinary Product Quality & Execution * Own the consistent execution of Soho House food and beverage offerings across all Houses in The Americas with focus on consistency of the core House menu offerings * Maintain and elevate product quality, taste, presentation, and technique through hands-on leadership in kitchens. * Introduce seasonal and regional specific menu items to drive member engagement and satisfaction as part of our 30% local house programming * Ensure menus for a la carte and private hire are executed as intended, with attention to sourcing, preparation, portioning, taste and presentation. * Identify and address gaps in culinary execution, providing real-time coaching and corrective action. Field-Based Culinary Leadership & Performance * Spend extensive time working in the field and in kitchens, partnering directly with Executive Chefs, Sous Chefs, and culinary teams. * Teach and mentor chefs, line cooks and prep cooks on cooking techniques and product preparation as well as new recipe implementation.  * Support Houses during openings, menu rollouts, transitions, large scale member events and activations and periods requiring focused culinary improvement. * Lead by example, modeling best practices in kitchen leadership, organization, cleanliness, and food safety. * Ensure all purchasing and inventory management are aligned with operating/purchasing standards and operating system * Meet or exceed budgeted food cost and culinary labor costs across all venues Partnership with Service & Operations * Work in close partnership with the Director of Service – Food, Beverage & Accommodations to ensure seamless alignment between culinary execution and service delivery. * Collaborate with General Managers and Executive Chefs to identify opportunities to modify or elevate core House menu offerings and implement food programs to support member events, and activations. * Ensure food and beverage products are operationally executable while maintaining quality and consistency. Standards, Training & Development * Reinforce and uphold culinary standards, recipes, specifications, and operating procedures across the region. * Support the development of culinary training tools and ensure effective implementation at the House level. * Coach and develop House culinary leadership, building strong bench strength and a culture of pride, accountability, and craftsmanship. Quality, Safety & Continuous Improvement * Ensure all kitchens meet Soho House standards for food safety, cleanliness, organization, and compliance. * Partner with Fire Life Safety and relevant teams to uphold safety and regulatory requirements in culinary spaces. * Use field insights to identify opportunities for continuous improvement in product processes, and kitchen operations Experience Required:    * Senior culinary leadership experience within multi-unit, lifestyle luxury hospitality environments. * Deep, hands-on culinary expertise with a strong eye for detail, consistency, and product integrity. * Proven ability to elevate food quality through in-kitchen coaching and operational discipline. * Strong collaborator with service and operations leaders, able to bridge culinary creativity and execution. * Comfortable with extensive travel and working in kitchens for extended periods of time. * Passion for food, craft, and delivering consistently excellent culinary experiences. * Working knowledge of Outlook, Excel, Word, InDesign, Adobe software. * Must have flexible schedule including days shifts, evening shift, holidays, and weekends. * Ability to multitask and work in a fast-paced environment. * Ability to understand and follow written and verbal instructions. * A sophisticated communicator with high standards of performance together with excellent communication, problem solving and listening skills * Ability to multitask and work in a fast-paced environment. * Knowledge of food and beverage trends  Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $175,000—$200,000 USD

Soho House

The role… At Soho House, the Bar Manager is responsible for overseeing the entire beverage program and bar team to ensure optimal staff/guest experience and budget is achieved. The Bar Manager will promote and grow the bar standards, hire and train bar staff, and ensure that members and guests receive top quality drinks and service. The Bar Manager will also manage inventory, plan promotional events, ensure that quality and safety controls are followed, maintain current licenses and update vendor contracts, create schedules, and set business objectives to increase profits and maximize member / guest satisfaction. Responsible for maintaining and delivering consistent results and opportunities to increase sales, manage costs in accordance with budget, and better the member experience. This role is held by a manager that is observant and can think critically and efficiently. They are a skilled communicator with excellent problem solving, observational, and interpersonal skills; this role has a passion for all things beverage! Main Duties * Lead the ongoing betterment of all aspects of the beverage program, from product to process and from engaging staff to developing staff * Maintain and improve beverage cost KPI’s to ensure optimal financial performance and profitability as determined by company agreed metrics, objectives, and targets * Maintain quality control and consistency throughout menu creation and process compliance by the entire beverage team. * The Bar Manager has a known presence in the front-of-house during shifts to members, employees, and co-managers. This role speaks frequently with members and guests, and is always increasing their knowledge of the member experience. * The Bar Manager acts as support for their bar and floor staff, offering aid as an extra hand in all capacities: staff supervisor, POS (regular functions, comps, voids), scheduling coordinator, and co-manager for all front and back-of-house needs * Assure all procedures and standards are correct and staff is trained on discussing new / existing options with guests * Manage a safe, productive and positive work environment by overseeing an efficient bar operation and process is followed * Organize regular team meetings, trainings (House Tonic), educational opportunities to develop and strengthen product knowledge and steps of service while keeping communication open, concise, constructive and timely * Partner with US Support team, including US Head of Beverage, to leverage vendor relationships and minimize margins to maximize profits * Manage all inventory management, staff scheduling, and purchasing * Adhere to all legal requirements (i.e. Wage and Hour/Breaks, Health and Safety, etc.) as well as schedule staff, manage labor, payroll, staff complaints and disciplinary procedures as well as performance and appraisals * Responsible for Mystery Shopper Reports results and staff development * Participate as an active member of the management team in decision making processes, attending required meetings, etc. * Oversee daily/shift schedules; make any necessary changes per business need and budget. * Performs other duties as assigned by supervisor/manager  Required Skills/Qualifications * Must have 5+ years supervising and managing a high-volume F&B operation * Proven track record of leading a professional, efficient, high quality, service-oriented operation * Must be highly organized, efficient and detail oriented with excellent interpersonal/relationship building skills * Must be proficient in the use of MICROS (or similar POS), Microsoft Word, Excel and Outlook * Must have proven success managing the operations of a beverage program: recipes, menus, COS, scheduling, inventory, and guest satisfaction * Must have experience managing P&L’s, supervisory, coaching and staff development experience * A four-year Degree in Hospitality and/or Restaurant Management preferred, but not required. Physical Requirements * Must be able to seize, grasp, turn and hold objects with hands. * Must be able to work on your feet for at least 8 hours. * Fast paced movements are required to go from one part of the club to others. * Must be able to move, pull, carry or lift at least 40 pounds. * Occasionally kneel, bend, crouch and climb as required. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $85,000—$90,000 USD