Partner Manager

Parloa

This position is open to candidates based in the East and Central, United States, including select states such as NY, NJ, TX, IL ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with ABOUT THE ROLE: As a Partner Marketing Manager (NA), your mission is to drive pipeline and revenue growth through our partner ecosystem. You will own how Parloa generates demand, builds pipeline, and accelerates deals through GSI, Technology, and BPO partners across North America. You will own partner marketing initiatives, from defining co-marketing plans to executing high-impact campaigns, content, and events. Working closely with our partners, Partner Managers, and cross-functional marketing teams, you will focus on launching and scaling initiatives that create measurable pipeline generation with and through our partner ecosystem.   AREAS OF OWNERSHIP: * Own partner co-marketing with the goal of creating demand for Parloa through partners across North America * Develop and execute partner marketing plans aligned to revenue targets and priority accounts. * Build and scale programmatic co-marketing motions (campaigns, content, events) that partners can consistently execute. * Plan and execute end-to-end partner marketing campaigns, including messaging and value proposition, partner-led activations, webinars, digital, and joint campaigns. * Lead key partner initiatives such as Soundcheck NA (Parloa Partner Day) and regional partner events. * Create opportunities for partners to participate in Parloa-led virtual and in-person events through sponsorship and collaboration, forwarding our thought leadership and sourcing new leads. * Work closely with Partner Managers to identify high-impact opportunities and influence active deals. * Act as the primary marketing point of contact for priority partners, building strong relationships and driving execution. * Support partner recruitment through targeted marketing strategies and joint go-to-market initiatives. * Track, measure, and report on campaign performance, pipeline contribution, and ROI.   WHO YOU ARE: * 3-5+ years of B2B marketing experience, with a strong focus on partner or channel marketing. * Track record of driving pipeline and revenue through partners. * Experience working with GSIs, Technology, BPOs, or similar partner ecosystems. * Strong experience executing campaigns and events end-to-end with clear business outcomes. * Ability to prioritize effectively and focus on high-impact initiatives in a fast-paced environment. * Comfortable operating with a high degree of ownership and accountability. * Strong cross-functional collaboration and stakeholder management skills. * Excellent communication and organizational skills. What sets you apart * You think in pipeline and revenue, not activities. * You are selective and opinionated about where to invest time and budget. * You push partners (and internal teams) to execute at a higher standard. * You are comfortable saying no to protect focus. * You combine speed with quality, and strategy with execution. OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser   WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale—and want your work to matter in real, everyday moments—this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them.   We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.     Comp Ranges include OTE Salary Range $120,000—$142,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Parloa

ABOUT PARLOA Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience — one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, Allianz, SAP, BarmeniaGothaer and TUI already deploying Parloa at scale.   ABOUT THE ROLE: As a Sr Partner Delivery Success Manager at Parloa, you will own and scale strategic relationships with our global SI, consulting, and implementation partners, ensuring they are equipped to successfully deliver transformative AI and customer experience solutions for enterprise customers. This is a highly cross-functional role sitting at the intersection of partnerships, enterprise delivery, and AI transformation. You will act as the strategic advisor and operational lead for a portfolio of partners, helping them build scalable Parloa practices, drive successful customer outcomes, and expand their long-term impact within the Parloa ecosystem. You will work closely with Partner Managers, Account Executives, Solution Engineers, Customer Success, Professional Services, and Product teams while engaging directly with partner executives, delivery leaders, architects, and project teams. This is your opportunity to shape how enterprise partners adopt, scale, and operationalize agentic AI solutions while helping define and mature Partner Success at one of the fastest-growing AI companies in the world.   AREAS OF OWNERSHIP: * Own a portfolio of strategic Parloa partners, driving both partner maturity and successful customer delivery outcomes * Build trusted relationships with partner executives, practice leads, delivery managers, architects, and customer stakeholders * Act as a strategic advisor to partners on building and scaling their Parloa services practice, including delivery methodologies, organizational structure, certifications, and go-to-market motions * Guide partners through complex enterprise AI and CX transformation programs, ensuring high-quality execution and measurable business impact * Partner with Account Executives and Partner Managers to support strategic deals, validate delivery approaches, and align implementation strategies * Monitor partner-led customer implementations, proactively identifying risks, managing escalations, and driving successful project outcomes * Drive operational rigor across partner engagements, including governance structures, success metrics, delivery reviews, and executive business reviews * Ensure close alignment between partners and internal Parloa teams including Customer Success, Professional Services, Product, and Solution Engineering * Advocate for partners internally while maintaining accountability around delivery quality, certifications, customer outcomes, and operational standards * Identify opportunities to expand successful partner initiatives across regions, business units, and enterprise accounts * Support the evolution of Parloa’s Partner Success function by helping define scalable programs, processes, playbooks, and operational frameworks * Stay current on Parloa’s platform capabilities, AI innovation, and enterprise CX transformation trends to guide partners effectively * Represent Parloa’s leadership in agentic AI and enterprise customer experience transformation during partner and customer engagements   WHAT SUCCESS LOOKS LIKE * You build trusted, strategic relationships with partner executives and delivery leaders, helping them successfully scale their Parloa practice and deliver measurable customer impact * Partner-led enterprise implementations consistently launch successfully, with strong delivery quality, proactive risk management, and clear alignment across customers, partners, and internal teams * You operate as the central point of coordination across Sales, Customer Success, Professional Services, and partners, driving accountability, operational clarity, and long-term value realization * You identify and unlock growth opportunities by helping partners expand successful AI and CX initiatives across additional business units, regions, and enterprise use cases   WHO YOU ARE: * You bring 6+ years of experience in enterprise SaaS, consulting, partner management, customer success, professional services, or strategic delivery roles * You have experience working with or alongside global systems integrators, consulting firms, implementation partners, or enterprise delivery organizations * You have a proven track record of managing complex enterprise engagements and driving measurable customer outcomes through partners * You have a strong background in Professional Services, Partner Success, enterprise consulting, or customer delivery organizations * You understand enterprise delivery models, implementation methodologies (SAFe Agile, waterfall, etc.), project governance, and services organizations * You are comfortable navigating highly cross-functional environments and aligning internal and external stakeholders around shared goals * You have strong executive presence and can confidently communicate with partner leadership, customer executives, and technical teams alike * You bring operational rigor, strong ownership, and attention to detail while thriving in fast-moving, ambiguous environments * You are highly collaborative and proactive, with the ability to influence without direct authority * You are comfortable balancing strategic relationship management with hands-on execution and operational problem solving * You have strong communication and presentation skills, including the ability to lead executive reviews and facilitate complex discussions * You have exposure to AI, cloud, automation, data platforms, or enterprise technology ecosystems, and can connect technical capabilities to measurable business impact * You understand AI, automation, enterprise software, or customer experience technologies and can translate technical concepts into strategic business value NICE TO HAVE: * Experience working with conversational AI, CCaaS, enterprise automation, or customer experience platforms * Experience supporting multi-region enterprise accounts and global delivery programs * Familiarity with partner ecosystem models including sourced, influenced, and co-delivery motions * Experience building or scaling partner programs, enablement frameworks, or delivery methodologies   OUR RECRUITING PROCESS: Talent Acquisition → Hiring Manager → Technical Case Study & Stakeholder Interview(s) → Bar Raiser   WHY PARLOA? We’re at the beginning of a new era in customer experience, one where AI doesn’t just respond, but understands, reasons, and takes action. We’re building agentic AI that enterprises trust with their most important customer moments: complex questions, high volumes, real stakes. When millions of people reach out to a brand, those interactions aren’t just support tickets; they’re defining experiences. We’re here to raise the standard: making every conversation seamless, intelligent, and genuinely helpful. If you care about shaping how businesses and customers connect at scale and want your work to matter in real, everyday moments, this is where you do it. At Parloa, ownership isn’t a buzzword; it means being accountable for outcomes, not just tasks. We operate in a category that’s evolving fast, where the bar is high, and the problems are complex. We hire people who think in solutions, communicate with clarity, and follow through. People who are comfortable making decisions, taking responsibility, and raising the standard for themselves and those around them. We’ve grown beyond the earliest startup phase, but we’ve kept the intensity: fast execution, direct feedback, and a strong expectation to contribute meaningfully from day one. Backed by leading global investors like General Catalyst, EQT Ventures, and Altimeter Capital, we’re scaling with a clear ambition: to become the global category leader in enterprise-grade conversational AI.   Compensation for this role is structured as On-Target Earnings (OTE), consisting of a base salary and performance-based variable component, in addition to an equity package. Salary Range $120,000—$150,000 USD   ---------------------------------------------------------------------------------------------------------------------------------- Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information. Parloa is an e-verify employer in the USA. Please click here to learn more. * We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

Prior Labs

WHO WE ARE Foundation models transformed text and images. Structured data - the largest and most consequential data format in the world - stayed untouched. Tables run every clinical trial, every financial model, every scientific experiment, every business decision, and no one had built a foundation model that truly understood them. Until now. What LLMs did for language, we're doing for tables. The next modality shift in AI is happening, and we're hiring the team that makes it. Momentum. We pioneered tabular foundation models and are now the world-leading organization in structured-data ML. Our TabPFN v2 model was published as a Nature cover story and set a new state of the art for tabular machine learning. Since release we've scaled model capabilities 20x+, passed 3.5M+ downloads and 7,500+ GitHub stars, and are seeing accelerating adoption across research and industry - from detecting lung disease with Oxford Cancer Analytics to preventing train failures with Hitachi to improving clinical-trial decisions with BostonGene. The hardest work is ahead. We're scaling tabular foundation models to millions of rows, thousands of features, real-time inference, and entirely new data modalities, while building the infrastructure to run them in production across some of the most demanding industries on earth. These are open problems no one else is working on at this level. Our team. We're a small, highly selective team of 30+ engineers, researchers, and GTM specialists, with backgrounds spanning Google, Apple, Amazon, DeepMind, Meta, Microsoft Research, G-Research, Jane Street, Goldman Sachs, and CERN. We're led by Frank Hutter, Noah Hollmann, and Sauraj Gambhir, and advised by world-leading AI researchers including Bernhard Schölkopf and Turing Award winner Yann LeCun. We ship fast, do top-tier research, and hold each other to an extremely high bar. What's next. In 2025 we raised €9m pre-seed led by Balderton Capital, backed by leaders from Hugging Face, DeepMind, and Black Forest Labs. The next phase of growth is here, which makes this an ideal time to join. About the Role We are hiring our first Partner Manager to execute and scale our partnerships motion. You'll be the operational backbone of how we structure, run, and grow relationships with cloud providers, data and analytics vendors, and system integrators. This is a hands-on execution role - you'll be in the details of active partnerships, owning relationships and making sure commitments are met, incentives are working, and relationships translate into pipeline. Partnership Execution * Own the day-to-day execution of active partnerships across existing cloud providers, data and analytics vendors, and SI/consultancy relationships * Track commitments on both sides and ensure follow-through internally and externally * Coordinate with internal engineering teams and developer relations to make sure technical resources are deployed on partner deals effectively Deal Structure and Commercial Operations * Work on the structure of partner agreements - co-sell arrangements, referral tiers, reseller terms, and delivery incentives * Support pricing and packaging discussions with partners * Maintain accurate records of partner agreements, terms, and performance in CRM Internal Coordination * Act as the connective tissue between partnerships, direct sales, and the technical GTM team * Flag when partner commitments are getting ahead of delivery capacity * Work with the sales team to align on account ownership and ensure channel clarity Partner Development * Help onboard new partners and get relationships into a productive state quickly * Identify where existing partnerships are underperforming and surface what needs to change * Contribute to building the playbooks, templates, and processes that will scale the function What you bring * 3-5 years in a partnerships, alliances, or BD role at a data infrastructure, ML tooling, developer tools, or deep tech company. * Experience working on partner commercial structures - not just managing relationships but understanding how the incentive mechanisms work * Strong internal coordination skills; comfortable working across sales, technical, and product teams simultaneously * Detail-oriented and reliable on follow-through; partners and internal teams alike know they can count on you * Familiarity with cloud provider partner programs a strong plus Why this role is exciting * First Partner Manager at a company building a genuinely new category in AI * Direct exposure to how enterprise partnerships are structured and scaled from the ground up * Work closely with the commercial founder on a motion that will be a major growth driver * Clear path into senior partnerships or BD roles as the function scales Life at Prior Labs We're a small, ambitious team solving one of the hardest problems in AI, and we're just getting started. You'll work closely with world-class researchers and builders who care deeply about the quality of their craft, the impact of their work, and the people they work with. We move fast, we think rigorously, and we take the time to do things right. If you're excited by hard problems, motivated by real-world impact, and want to be part of building something that matters, we'd love to hear from you. We're building our teams in Berlin, Freiburg, and New York and we believe that when you're working on something as hard and exciting as TabPFN, being in the same room matters. Most of our roles are based in one of our offices but great people come from everywhere, and in exceptional cases we're open to remote. This usually involves frequent travel to one of our offices and the whole company comes together regularly for offsites to think, build, and celebrate together. Our Commitments We believe the best products and teams come from a wide range of perspectives, experiences, and backgrounds. That's why we welcome applications from people of all identities and walks of life, especially anyone who's ever felt discouraged by "not checking every box." We're committed to creating a safe, inclusive environment and providing equal opportunities regardless of gender, sexual orientation, origin, disability, or any other trait that makes you who you are. We care about how your data is handled. Read our Recruiting Privacy Notice to see exactly what we collect, why, and how long we keep it.