
Foundry · New York
Senior Vice President / General Manager, Audience & Growth We are seeking a dynamic, entrepreneurial Senior Vice President / General Manager, Audience & Growt...
Senior Vice President / General Manager, Audience & Growth
We are seeking a dynamic, entrepreneurial Senior Vice President / General Manager, Audience & Growth to scale audience reach,
engagement, and consumer revenue across a portfolio of 10+ global digital media publications. As the leader, you will define and
execute a holistic growth strategy that transforms audience reach into loyal communities and sustainable consumer revenue streams.
We vision the ideal candidate to be a modern media operator with a strong growth mindset and a general manager’s perspective,
having a deep understanding of how audience engagement, community, and monetization work together to build durable, scalable media
businesses.US-based in NYC, Austin, SF, or Boston
For individuals assigned and/or hired to work in applicable jurisdictions, Foundry includes a reasonable estimate of the
compensation range for this role. This accounts for the wide range of factors considered in making compensation decisions,
including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the compensation for this role is $300,000 plus bonus.
OVERVIEW We are seeking a strategic and transformational business leader to serve as Senior Vice President & General Manager, Commercial Operations for one of the world’s leading B2B technology media, marketing services, and audience intelligence organizations. This executive will have end-to-end leadership responsibility for the operational performance, customer experience, delivery excellence, and strategic evolution of Foundry’s commercial delivery organization, ensuring the company consistently delivers measurable outcomes for clients while supporting sustainable growth and profitability. Operating as the General Manager of Commercial Operations, this leader will oversee the strategy, execution, and performance of global teams spanning: * Lead Generation Operations * Advertising Operations * Marketing Services Delivery * Data Operations * Performance Analytics * Client Experience Excellence The SVP & GM will work in close partnership with the Chief Revenue Officer, Chief Marketing Officer, Product leadership, and Technology leadership to maximize revenue realization, strengthen customer outcomes, improve operating leverage, and accelerate innovation across Foundry’s commercial solutions portfolio. This role requires a leader who can blend operational excellence, commercial acumen, customer-centricity, and organizational leadership to build a world-class operating model that powers Foundry’s continued evolution as a modern media, data, and marketing services company. This is an in-office position, based in either Boston, New York, or San Francisco. KEY RESPONSIBILITIES COMMERCIAL OPERATIONS LEADERSHIP * Serve as General Manager for the Commercial Operations organization, responsible for operational performance, customer outcomes, and long-term value creation. * Lead the strategy and execution of a global organization supporting approximately $100 million in annual revenue. * Define and execute the long-term operating roadmap across all commercial delivery functions. * Identify opportunities to expand capabilities, improve scalability, and create competitive differentiation. * Establish a modern operating model that balances growth, customer experience, profitability, and efficiency. REVENUE REALIZATION & CUSTOMER OUTCOMES * Own the successful delivery and execution of all client commitments across demand generation, content syndication, advertising, marketing services, and data-driven solutions. * Partner closely with Sales leadership to maximize revenue attainment, client retention, and account expansion opportunities. * Establish operational frameworks that ensure programs consistently deliver measurable customer outcomes. * Drive accountability for campaign quality, lead quality, client satisfaction, renewal readiness, and overall customer success. * Ensure operational excellence across all customer-facing delivery functions. COMMERCIAL STRATEGY & EXECUTIVE PARTNERSHIP * Partner with the Chief Revenue Officer to ensure commercial commitments are deliverable, scalable, profitable, and capable of producing exceptional customer outcomes. * Partner with the Chief Marketing Officer to optimize campaign effectiveness, customer engagement, audience insights, and market-facing performance. * Collaborate with Product, Technology, Data, Finance, and Customer Success leaders to align business strategy with operational execution. * Serve as the primary bridge between commercial strategy and delivery execution across the organization. DELIVERY EXCELLENCE & OPERATIONAL INNOVATION * Establish world-class operational standards, governance models, service-level expectations, and quality frameworks. * Drive continuous improvement initiatives that improve efficiency, responsiveness, quality, and profitability. * Lead transformation initiatives focused on automation, AI adoption, workflow modernization, and scalable delivery models. * Develop operational systems that enable growth without proportional increases in cost structure. * Foster a culture of innovation and accountability across the organization. DATA & INTELLIGENCE STRATEGY * Oversee Data Operations and Performance Analytics as strategic business functions. * Ensure the quality, integrity, governance, and scalability of Foundry’s audience, prospect, and intelligence assets. * Develop operational frameworks that maximize the value of first-party data, audience insights, and intent-driven capabilities. * Partner with Product and Technology teams to improve data utilization, measurement methodologies, and AI-enabled decision making. * Establish performance measurement frameworks that provide visibility into campaign effectiveness, customer outcomes, and business impact. BUSINESS LEADERSHIP & VALUE CREATION * Own the operational performance of a business supporting approximately $100 million in annual revenue. * Improve delivery economics, customer lifetime value, retention, profitability, and operational leverage. * Establish goals and metrics across customer experience, service delivery, operational efficiency, and financial performance. * Translate corporate strategy into actionable operating plans and measurable business outcomes. * Partner with Finance on budgeting, forecasting, workforce planning, and resource allocation. * Identify opportunities to develop new service capabilities, operational innovations, and scalable delivery models that create long-term enterprise value. LEADERSHIP & ORGANIZATIONAL DEVELOPMENT * Lead and develop a high-performing global organization of approximately 150 professionals. * Build leadership succession plans and organizational capabilities that support future growth. * Recruit and develop top operational, analytical, and customer-focused talent. * Foster a culture of accountability, collaboration, innovation, and continuous improvement. * Serve as a key member of the company’s Executive Leadership Team. QUALIFICATIONS * 15+ years of executive leadership experience within B2B media, marketing services, demand generation, advertising technology, SaaS, data, information services, or related industries. * Experience operating as a General Manager, SVP, COO, or senior operational leader with responsibility for large-scale commercial delivery organizations. * Proven success leading organizations with 100+ employees across multiple functions and geographies. * Demonstrated ability to scale commercial operations while improving customer outcomes and profitability. * Deep understanding of demand generation, marketing services, digital advertising, customer success, analytics, and data-driven business models. * Experience leading transformation initiatives involving automation, AI, operational modernization, or organizational redesign. * Strong financial acumen with experience managing budgets, operating plans, and revenue-supporting organizations. KEY COMPETENCIES * General Management & Business Leadership * Commercial Operations Strategy * Revenue Realization & Customer Outcomes * Data & Intelligence Strategy * Operational Excellence & Process Innovation * Organizational Transformation * Financial & Business Acumen * Executive Stakeholder Management * Cross-Functional Leadership * Talent Development & Organizational Effectiveness IMPACT OF THE ROLE This role will shape the future operating model of Foundry and serve as a critical driver of customer success, operational excellence, and enterprise value creation. As the executive responsible for transforming commercial opportunity into customer outcomes and realized revenue, the SVP & GM, Commercial Operations will sit at the center of Foundry’s growth strategy. By integrating delivery excellence, audience intelligence, operational innovation, performance analytics, and customer experience, this leader will create the operating foundation that enables sustainable growth, stronger client relationships, and long-term competitive advantage. For individuals assigned and/or hired to work in applicable jurisdictions, Foundry includes a reasonable estimate of the compensation range for this role. This accounts for the wide range of factors considered in making compensation decisions, including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. A reasonable estimate of the compensation for this role is $300,000 plus bonus.
SHORT FACTS * Location: Munich, Germany * Employment Type: Full-Time, indefinite term * Salary Range: € 95.000 - 115.000 per year gross depending on the seniority level * Office First work setup * Language Requirement: C1 Level English YOUR RESPONSIBILITIES * Research and develop algorithms that optimize utilization in the Virtual Power Plant through smarter aggregation, disaggregation, and dispatch * Model, implement, and iterate on real-time dispatch optimization and control problems for Flexa's residential battery portfolio * Design and run experiments to evaluate dispatch policies and attribute outcomes against forecasts and market behaviour * Take models from research into reliable production: implement, deliver, and monitor well-engineered, data-driven solutions in our real-time systems on AWS * Opportunity to guide and develop more junior colleagues through design review, code review, and structured feedback * Be part of a cross-functional team of data scientists, software engineers, and other teams across Flexa's partner ecosystem YOUR PROFILE MANDATORY REQUIREMENTS * University degree in a data-driven or analytical field (Operations Research, Applied Mathematics, Computer Science, Physics, Energy Engineering, or similar quantitative discipline) * 5+ years industry experience in applied data science * Mathematical optimization / OR experience. Hands-on with LP/MILP and MPC-style receding-horizon methods * Strong analytics and experimentation discipline — designing experiments and analysing results carefully, including counterfactual and regret reasoning * Energy domain background — markets, batteries, grid; understanding how the physical asset, the market, and the grid interact * Proficiency in Python and software engineering practices: testing, code quality, code review, CI/CD, monitoring, and modular code design * Proven track record of taking models from research into reliable production on AWS (or comparable cloud) * Excellent English communication and interpersonal skills * Cross-functional collaboration mindset across data scientists, software engineers, and partner-company stakeholders * Independent research experience, excellent analytical skills with strong attention to detail, and the ability to manage multiple tasks in a fast-paced team environment are essential. SKILLS TO SET YOU APART * Direct experience optimizing battery dispatch, demand response, or aggregated DER portfolios * Hardware or embedded experience, and comfort with real-time / low-latency systems * General machine learning experience — supervised learning, model evaluation, and knowing when ML is (and isn't) the right tool alongside optimization * Control background — MPC, receding-horizon control, or state-space methods for time-coupled decision-making At Flexa, we are committed to diversity — of backgrounds and experiences. You don’t need 100% of the listed requirements to apply. BENEFITS * Virtual Share Options: We offer virtual share options to all our employees * Professional Development: Annual development budget of 3,000 € for coachings, trainings, books, etc * Health & Sport Subsidy: Company subsidised sports facilities membership or Public Transportation Subsidy: Monthly subsidy for your public transport ticket * Lunch/Dinner Allowance Vouchers: Allowance for meals on working days as digital meal vouchers * Work Equipment: MacBook, an ergonomic workplace setup, and company-funded access to leading AI development tools so you always have the best tools available * Regular Team Events: Knowledge Sessions, Afterwork, Sports, Offsites, Halloween, Pride Month, etc. A SHORT NOTE FROM YOUR FUTURE LEAD Sébastien Schikora - Chief Technology Officer Hi there! I'm Sebastien Schikora, serving as the CTO at Flexa since the beginning. My diverse career journey has provided me with a range of experiences with a deep dive in the energy industry and the functioning of the grid specifically. In the last years, I was: * CTO at KONUX from September 2018 to April 2022, where I played a pivotal role in shaping the company's tech landscape and products. * Sr. Manager at Tesla from November 2015 to July 2018, leading the development of energy storage systems and mobile apps. * Vice President of Product Development at Networked Energy Services (NES) Corporation from October 2014 to November 2015, launching a new company and product line in the grid digitalization space. * At Echelon Corporation, I held various roles over six years, including Director of Product Management and Development in the Grid Modernization Division. * Before my endeavors in the Energy Industry I was working for Hewlett Packard in the Enterprise Software group for a little over 10 years. I'm all about pushing the boundaries of technology and driving progress in our industry. I spent the majority of my career in the Silicon Valley in California and apply a lot of the methods and drive to my workplace here in Munich. Our team is the basis of our success, and I'm dedicated to fostering a collaborative, innovative and goal driven work environment. If you're ready to be a part of our international crew and share our vision for groundbreaking tech solutions, I encourage you to explore opportunities within our organization. Thanks for considering joining us, and I look forward to the possibility of working together to achieve remarkable things. Best regards, Sebastien Schikora
The role… At Soho House, the Vice President, Human Resources – Americas serves as the senior People leader for the region, partnering closely with the Managing Director, Operations leadership team, House General Managers, and global People leadership to drive business performance through a world-class people strategy. This executive role is responsible for developing and executing the People agenda across all Houses, Public Restaurants, Support Office functions, and future openings throughout the Americas. The VP of HR will ensure the region attracts, develops, engages, and retains exceptional talent while preserving and evolving the unique Soho House culture that differentiates the brand globally. As a key member of the Americas Leadership Team, the Vice President will act as a strategic advisor to senior leadership, providing thought leadership on organizational design, workforce planning, leadership effectiveness, culture, succession planning, employee engagement, compensation strategy, talent acquisition, learning and development, and change management. The successful candidate will balance long-term organizational capability building with the commercial priorities of a rapidly growing hospitality business. They will be responsible for leading a high-performing HR organization, ensuring consistency, scalability, compliance, and operational excellence while supporting continued expansion across the region. This role requires an influential and commercially minded leader who can build trusted relationships at every level of the organization, challenge constructively, and drive meaningful business outcomes through people. Main Duties… Strategic Leadership * Develop and execute the People strategy for the Americas region, ensuring alignment with Soho House's global vision, values, growth ambitions, and business objectives. * Serve as a strategic business partner to the Americas executive leadership team, providing insight and guidance on organizational effectiveness, talent strategy, workforce planning, and culture. * Translate business priorities into scalable people initiatives that drive performance, engagement, retention, and operational excellence. * Lead the people agenda through periods of growth, transformation, organizational change, and new market expansion. * Partner with global HR leadership to ensure consistency of People practices while adapting strategies to meet regional business needs. Organizational Effectiveness & Talent Management * Lead organizational design initiatives to ensure structures, capabilities, and talent are aligned to current and future business requirements. * Develop succession planning frameworks and talent review processes to strengthen leadership pipelines across the region. * Drive performance management strategies that foster accountability, development, and high performance. * Partner with senior leaders to identify critical talent gaps and build strategies to address future workforce needs. * Champion initiatives that improve employee engagement, retention, leadership effectiveness, and internal mobility. Culture & Employee Experience * Serve as a steward of Soho House culture, ensuring values and leadership behaviors are embedded across all levels of the organization. * Lead initiatives that strengthen employee engagement, belonging, communication, and organizational trust. * Partner with leadership teams to create exceptional employee experiences that reflect Soho House's unique culture and hospitality-driven ethos. * Act as an executive sponsor for culture and engagement initiatives across the region. Leadership Development * Partner with Learning & Development to build leadership capability and succession pipelines across all levels of the business. * Coach and advise senior executives, General Managers, and functional leaders on leadership effectiveness, team performance, organizational dynamics, and talent decisions. * Support the development of future leaders through structured talent development programs and strategic career planning. Total Rewards & Employee Relations * Partner with Benefits teams to ensure reward programs remain competitive, equitable, and aligned with business objectives. * Provide executive oversight on complex employee relations matters, organizational risk, and compliance issues. * Ensure adherence to all applicable employment legislation and regulatory requirements across multiple jurisdictions. HR Operations & Team Leadership * Lead and develop a regional HR organization, including HR Managers, Employee Relations, Learning & Development, and wider People teams. * Build organizational capability within the People function through coaching, succession planning, and leadership development. * Establish clear performance expectations, accountability measures, and development plans for the HR leadership team. * Drive operational excellence through scalable processes, systems, analytics, and continuous improvement initiatives. * Leverage data and workforce insights to inform decision-making and measure the effectiveness of People strategies. Growth & New Openings * Partner with Operations, Development, and Executive Leadership teams to support new House openings, acquisitions, and expansion initiatives throughout the Americas. * Lead people integration strategies during periods of growth and organizational change. * Ensure new locations are launched with strong people foundations, leadership capability, and cultural alignment. Required Skills/Qualifications: * 15+ years of progressive Human Resources leadership experience, including significant experience operating at Vice President, Regional Vice President, Senior Director, or equivalent executive level. * Demonstrated success leading the People function within a complex, multi-site, geographically dispersed organization. * Experience supporting large-scale hospitality, lifestyle, luxury, retail, consumer, or service-based organizations with substantial frontline employee populations. * Proven experience operating within a sophisticated matrix organizational structure, partnering across multiple business functions, regions, and executive stakeholders. * Track record of leading large HR teams through multiple layers of leadership, including HR Directors, Senior HR Business Partners, and specialist functions. * Experience managing and influencing senior executive teams and serving as a trusted advisor to C-suite and operational leadership. * Demonstrated success leading organizational transformation, growth, cultural evolution, and change management initiatives. * Strong expertise across all major HR disciplines, including organizational development, talent management, succession planning, leadership development, employee relations, total rewards, workforce planning, talent acquisition, learning and development, and HR operations. * Experience supporting rapid growth, new site openings, acquisitions, integrations, or organizational scaling initiatives. * Proven ability to utilize workforce analytics and people insights to drive business decisions and measure organizational effectiveness. Experience Preferred * Bachelor's degree required; Master's degree in Human Resources, Organizational Development, Business Administration, or related field preferred. * SHRM-SCP, SPHR, or equivalent professional certification preferred. * Experience within luxury hospitality, lifestyle, membership, retail, or customer-centric organizations highly desirable. * Experience supporting operations across multiple countries within the Americas preferred. Why work with us... Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career. * Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match * Paid Time Off: Full- Time Employees have sick day's + vacation days * Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically * Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability * Learning & Development: An extensive range of internally and externally run courses are available for all employees. * Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all. * Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to. * Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge. In accordance with New York law, the salary range for this role if filled within New York is listed below. The range for the position in other geographies may vary based on market differences. The actual compensation will be determined based on experience and other factors permitted by law. Pay Range $225,000—$250,000 USD