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Anglian Dental

ABOUT THE ROLE As a Customer Service Advisor, you’ll play a pivotal role in shaping the customer experience and supporting our technical team. This is not just a customer service role, it’s a unique opportunity to be the face of our brand and make a real difference to the dental practices we support.   You’ll be the first line of support for our clients, helping them articulate their equipment issues and ensuring they feel heard and supported from the first click or call. By putting a "sales hat" on and truly understanding the why behind a customer’s request, you’ll act as a proactive problem-solver who can spot where our services can add extra value to their practice. You won’t be expected to fix the equipment yourself, but your insight will ensure that every issue is routed to the right expert quickly, serving as a vital, empathetic bridge between our clients and our technical team.   Key responsibilities ·        Professionally handling inquiries across phone, email, and WhatsApp, identifying the core issue and ensuring the client feels supported throughout. ·        Listening closely to our customers to understand their needs, suggesting solutions or services that genuinely help their practice run more smoothly. ·        Ensuring every inquiry is directed to the right technical team based on the urgency and nature of the problem. ·        Recording interactions and job details precisely within the CRM so our technical team has everything they need to succeed. ·        Working closely with internal teams to constantly improve how we deliver service and support to our clients. ·        Following up on job statuses and ensuring tasks are completed to a high standard, reinforcing customer satisfaction at every step. * Establishing transparent, friendly communication that makes our clients feel like we are a true partner in their business.   About You You’ll bring a blend of strong interpersonal skills and a genuine "happy to help" attitude to the role.    * Someone who understands that behind every equipment issue is a team that needs to feel supported and reassured. * You enjoy building rapport and have a knack for explaining the next steps clearly and professionally. * You aren't afraid to suggest a better way of doing things or a service that would solve a recurring headache for a client. * You’re a team player who is happy to jump in and help out wherever needed to ensure our customers are looked after. * You take pride in getting the details right the first time so nothing falls through the cracks. * You have a keen interest in learning our industry and how our technical teams operate so you can provide the best possible guidance.     ` Why Join Anglian Dental? We’ve been supporting dental practices for over 30 years, with a reputation built on quality, service, and reliability. With over 700 practices already relying on us, and more joining every month, this is a fantastic time to become part of a team that’s growing fast. We’re on a mission to become a one-stop-shop for dental surgery creation and maintenance, and we know that getting there starts with our people.   What We Offer: * Competitive salary & profit related bonus scheme  * 33 days holiday (including bank holidays) * Enhanced maternity & paternity pay * Paid Sick leave * Health cash plan and retail discounts (after 1 year) * Ongoing training and development   Our Core Values: Integrity • Attention to Detail • Teamwork • Taking Ownership • Problem Solving  Explore our benefits and what it's like to work with us: https://angliandental.co.uk/about-us/careers-new/    Anglian Dental is proud to be an Equal Opportunity Employer. LOCATION Nuthamstead

TechPoint

INTRODUCING TECHPOINT TechPoint is a people centered organisation, it is important to us that you not only have the skills and experience to fulfill the position, but you also possess the same core values as us. We are looking for people who can make a difference, add value, have an input and enjoy their work. This approach to recruitment makes TechPoint a unique team to be a part of– and we hope you can join us!     At TechPoint we provide industry leading products, solutions and services. TechPoint comprises 3 value streams: Supply Chain Solutions, Manufacturing Solutions and Specialist Components – our five 'Centres of Excellence' across South and East of Anglia. THE ROLE Since incorporation in 1990 TechPoint | Golledge has enjoyed unprecedented success. As a leading supplier of frequency control products, including quartz crystals, oscillators, TCXOs, VCXOs, OCXOs, RTC modules, crystal filters, SAW filters and SAW duplexers, to the worldwide electronics industry. To actively promote and sell the company’s products, providing the best customer service in the frequency products industry and to support and the internal Sales team to work pro-actively in achieving set targets and KPI’s.    Responsibilities  * Providing dedicated customer service and sales administration support for existing and potential customers * Acting as internal Sales point of contact for existing and potential customers covering all aspects of their business * Overseeing that all necessary tasks are promptly completed and effectively communicated to all relevant personnel * Analysis of all sales related enquiries and creation of opportunities in CRM system where appropriate  * Responding to quote & other customer service requests from existing and potential customers within 24 hours if practically possible * Proactive calling existing & potential customers * Proactively gathering & logging market information concerning potential customers, customers and competitors * Notifying your line manager of any lost business along with reasons for not winning * Ensuring actions from visit reports are completed within 24-hours if practically possible * Ensuring a high degree of accuracy is maintained in all tasks * Working together with external Sales team on quarterly business reviews (QBR’s)  * Occasional support at trade exhibitions and customer visits overseas * Establishing strong relationships with internal and external customers and other departments within the business Key Performance Indicators  * Quote completion, follow-up and conversion  * Sales growth in your regions - Sales bookings, targeting year-on-year growth * Sales gross margin * Number of active customers, targeting year-on-year growth ABOUT YOU * Essential – Previous experience in a proactive sales environment. * Essential – Experience in the electronics manufacturing. * Desirable - Knowledge of customers, competitors, and market trends is highly valued. * Desirable – Strong communication skills. * The ability to travel including international as necessary. WHY US? * 25 days holiday plus Christmas shutdown * Your birthday as an additional day off * Private Healthcare  * Health cash plan * Company sick pay * Bonus Scheme * Life insurance of 4 x your annual salary * Up to 5% employers pension contribution salary sacrifice  * Option to buy up to 5 days of holiday  * Enhanced Parental leave pay * Cycle to work scheme  * Home and Tech salary sacrifice scheme * Free will writing service * Free parking

Holmes & Hills

JOB VACANCY Construction Solicitor – Senior Associate   Holmes & Hills is a large and growing regional law firm with its heart in East Anglia and a reputation for delivering high-quality legal services to clients across the UK. With seven offices across Essex and Suffolk, including our flagship A12 Commercial Hub at J25, we are strategically positioned to serve businesses operating throughout London, the South East and beyond.   Our fee earners work in genuine partnership with clients combining technical expertise with a proactive, commercially focused approach. We act as trusted advisors to a wide range of clients, from individuals and SMEs to national contractors, developers and local authorities.   Across the firm, we prioritise personal relationships, practical advice, and long-term collaboration. Our Construction team in particular has earned a reputation for its strategic, hands-on support to clients across the construction supply chain resolving disputes efficiently while helping clients manage risk and strengthen their commercial position.   THE ROLE   We are seeking an experienced Construction Solicitor (Associate or Senior Associate) to join our expanding Construction team.   This is an opportunity to work alongside Partners Sam Bawden and Lawrence Pearce on a broad range of complex and high-value contentious construction matters across the UK.   You’ll be trusted with genuine responsibility from the outset, managing your own caseload of adjudications, enforcement proceedings, and court litigation in the Technology and Construction Court (TCC). If you wish, you’ll also have the opportunity to advise on non-contentious issues including contract drafting, risk management and project strategy.   Our clients span the full construction supply chain - from specialist subcontractors and consultants to main contractors and developers - with a growing portfolio of high-profile and technically challenging projects.   You’ll play an active role in business development and client relationship management, supported by an experienced marketing team and strong firmwide networks across the construction sector.    We’re looking for someone who combines solid technical ability with commercial awareness and the confidence to lead client matters. You’ll have strong experience in adjudications and construction-related litigation, together with the drive to contribute to the continued growth of one of the region’s leading construction practices.    Illustrative Recent Instructions: * Acting in multiple high-value adjudications involving interim and final account disputes, variations, and loss and expense claims, including a multi-million-pound loss of profit claim following a national housebuilder’s repudiatory breach of contract. * Successfully enforcing adjudicator’s decisions in the Technology and Construction Court (TCC), including defending jurisdictional challenges and securing declaratory relief under Part 8 proceedings. * Advising on complex contract structures and risk allocation under JCT and NEC forms, providing early-stage project advice to prevent disputes and protect commercial positions. * Representing a national main contractor in relation to contentious issues arising on a major UK infrastructure project, advising on delay, disruption, and entitlement strategy. * Advising a specialist groundworks contractor on a £28 million package at a power station, including claims for delay, variation, and quantum assessment. * Securing urgent injunctive relief for a leading scaffolding contractor to recover misappropriated equipment valued in excess of £500,000. * Providing in-house training for clients on contract management, introduction to construction law, and dispute avoidance, helping project teams reduce risk and strengthen commercial practices. * Supporting national trade associations including the Scaffolding Association, National Association of Shopfitters, and the Federation of Traditional Metal Roofing and Lead Contractors, providing industry members with both contentious and non-contentious advice.   WHAT EXPERIENCE DO I NEED?   You’ll be a qualified solicitor with solid experience in contentious construction law, ideally gained within a recognised construction or commercial litigation practice.   You should have: * Hands-on experience running or assisting with adjudications, enforcement proceedings, and TCC litigation. * A sound understanding of the Construction Act, payment mechanisms, and key contractual principles under JCT and NEC forms. * The confidence to handle matters with autonomy, manage client relationships directly, and contribute to the strategic direction of cases. * A proactive and commercial approach to resolving disputes and helping clients achieve their business objectives. * Experience in non-contentious work (such as drafting, reviewing and negotiating construction contracts) is advantageous but not essential. * Candidates with an existing network of contacts or client relationships - or those with a proven track record in developing new business - will be particularly well suited to this role. This role would suit an Associate or Senior Associate (circa 4–6+ PQE) who is looking to take the next step in their career   WHAT SKILLS AND ATTRIBUTES SHOULD I HAVE? * Strong technical ability and a detailed understanding of construction law principles, particularly around payment, termination, and risk allocation. * Confidence managing adjudications and litigation from start to finish, with excellent drafting and analytical skills. * Commercial awareness - able to see the bigger picture, understanding client objectives, and give pragmatic, outcome-focused advice. * Excellent communication and relationship-building skills, with the ability to advise clients clearly and persuasively. * Self-motivation and initiative, capable of handling matters with appropriate independence while collaborating closely with partners and colleagues. * Leadership potential, with an interest in mentoring junior team members and supporting the team’s continued growth. * Business development mindset - comfortable networking, presenting, and building your professional profile within the construction sector WHAT ARE WE OFFERING? * Competitive basic salary  * A supportive, relaxed and flexible work environment in an experienced and growing team. * 28 days holiday per year, plus bank holidays * Medicash cash back schemes after 1 years’ service * Life Insurance * EAP and various other physical and mental wellbeing support services including virtual GP access 24/7 * Family friendly policies such as enhanced maternity and paternity pay plus, family events leave * Cycle scheme