
Fresha · Paris
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care ind...
The AI-powered OS for beauty,
wellness and self-care
About Fresha
Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices.
Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date.
The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC.
Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions.
Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management.
The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google.
Rejoignez-nous dans notre mission de transformer la façon dont le monde mange et fait ses courses. Chez Deliveroo, impact, innovation et croissance sont au cœur de tout ce que nous faisons. Notre équipe Commerciale développe des partenariats durables avec des restaurants et commerçants partout en France afin de les accompagner dans leur croissance grâce à des solutions innovantes, une approche orientée data et une excellence opérationnelle au quotidien. Nous recherchons un(e) Account Manager pour rejoindre notre équipe en France, dans un environnement de travail hybride avec des déplacements réguliers sur votre secteur. Dans ce rôle, vous contribuerez activement au développement et au succès d’un portefeuille stratégique de partenaires restaurants, tout en garantissant la meilleure expérience possible à nos partenaires comme à nos clients. ✨ Découvrez notre équipe Commerciale - ce qui nous anime, notre façon de travailler et ce que vous pouvez attendre de nous. CE QUE VOUS FEREZ AU QUOTIDIEN Au sein de notre équipe Commerciale Régionale, vous accompagnerez vos partenaires restaurants dans le développement de leur activité sur Deliveroo. Votre rôle sera à la fois stratégique, analytique et relationnel. Vos principales missions : * Gérer et développer un portefeuille stratégique de restaurants partenaires sur des marchés matures * Construire des relations solides et durables avec vos partenaires en devenant leur interlocuteur(trice) privilégié(e) et expert(e) Food Tech sur votre secteur * Analyser les performances commerciales et opérationnelles afin d’identifier des leviers de croissance et des opportunités d’optimisation * Recommander et déployer des campagnes marketing et promotionnelles adaptées aux besoins de votre portefeuille * Collaborer étroitement avec les Regional et City Managers afin de partager des recommandations stratégiques et des insights marché * Accompagner les partenaires dans l’amélioration de leurs opérations et de l’expérience client * Réaliser une veille concurrentielle régulière afin d’anticiper les tendances et identifier de nouvelles opportunités de développement CE QU’IL VOUS FAUT POUR RÉUSSIR Notre candidat(e) idéal(e) possède une expérience solide dans plusieurs des domaines suivants, ainsi qu’une forte envie d’apprendre et d’évoluer dans un environnement dynamique : * Expérience en gestion de comptes stratégiques ou en développement de partenariats commerciaux * Excellentes compétences relationnelles et capacité à construire des partenariats de confiance sur le long terme * Solides compétences en négociation et en gestion commerciale * Capacité à analyser des données de performance et à transformer les insights en actions concrètes * Autonomie, sens des priorités et capacité à gérer plusieurs sujets simultanément * Esprit proactif, orienté résultats et amélioration continue * Très bonnes compétences en communication en français et en anglais, à l’écrit comme à l’oral
The AI-powered OS for beauty, wellness and self-care About Fresha Fresha is the AI-powered operating system for the global beauty, wellness and self-care industry, connecting and powering everything from salons and barbers to spas, medspas, fitness studios and health practices. Trusted by millions of consumers and businesses worldwide. Fresha is used by 140,000+ businesses and 450,000+ stylists and professionals worldwide, processing over 1 billion appointments to date. The company is headquartered in London, United Kingdom, with 15 global offices located across North America, EMEA and APAC. Fresha allows consumers to discover, book and pay for beauty and wellness appointments with local businesses via its marketplace, while beauty and wellness businesses and professionals use an all-in-one platform to manage their entire operations with an intuitive business software and financial technology solutions. Fresha’s ecosystem gives merchants everything they need to run their business seamlessly by facilitating appointment bookings, point-of-sale, customer records management, marketing automation, loyalty, beauty products inventory and team management. The consumer marketplace unlocks revenue potential for partner businesses by leveraging the power of online bookings and automated marketing through mobile apps and advanced integrations with major tech brands including Instagram, Facebook and Google. Role overview Given our exciting and progressive growth plans, we are looking for an exceptional Associate Account Manager to come and join our global business. Reporting directly to the Account Manager Team Lead, you will be accountable for building relationships and driving monetisation of the Fresha platform. This is a great opportunity for someone looking to work in a fast-paced and changing environment, who likes to work autonomously, enjoys a challenge, and wants to make an impact. To foster a collaborative environment that thrives on face-to-face interactions and teamwork, all Fresha employees work from office five days per week in Paris, on the Champs-élysées.
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