CRM Conversion - Apprentice (m/f/d)

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION => Position based in Paris, non negotiable, with an hybrid remote policy (10 days per month) Join the Messaging & Ads team, where we build and maintain the services powering Deezer’s ad delivery and CRM communications. From in-app messages and push notifications to emails, we ensure the right message reaches the right user at the right time. We work closely with the Ads Operations and CRM teams to support Deezer’s global engagement and monetization strategy. This team is part of the Customer & Monetization startup, a product and engineering unit focused on maximizing user conversion, retention, and monetization across the full user journey: from first app open, to account creation, subscription, and renewal. Our goal is to deliver fast, smooth, secure, and delightful experiences at every step. As a Front End Technical Expert, you’ll contribute both directly to our Messaging & Ads team and more broadly across the startup as a technical leader. What you will do: Technical Leadership * Coach and mentor team members to grow their technical skills * Drive architectural improvements and set coding standards * Lead technical discussions and advocate best practices * Define and implement cross-stack solutions along with your team’s members to solve customer’s problems and reach company’s objectives * Work closely with CRM & Ad operations teams to understand their needs and the tools they use Engineering Expertise * Build and maintain scalable web applications using TypeScript and React * Optimize data interaction with GraphQL and contribute to our design system * Manage deployments and monitor metrics using Kubernetes (K8s) and Jenkins * Conduct code reviews to ensure performance, security, and maintainability Community & Collaboration * Foster a collaborative and inclusive team environment * Define best practices and stack’s strategy in collaboration with the internal group of experts * Share best practices and knowledge across teams and represent the group in internal communities QUALIFICATIONS Must-Haves * Proficiency in TypeScript, React, and design systems. * Experience with Git, Kubernetes (K8s), and Jenkins. * Strong problem-solving and performance optimization skills. * Communication in French and in English, both written and spoken. Nice-to-Haves * Familiarity with testing frameworks like Jest or Cypress. * Knowledge of microservices and containerization. * Knowledge of PHP * Knowledge of SEO * Knowledge of GraphQL At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION We are currently seeking a highly motivated individual to join our team as a CRM Engagement Apprentice. In this role, you will have the exciting opportunity to develop tailored CRM campaigns to support engagement initiatives, making a tangible impact on our business’s goals. You’ll drive end-to-end processes to deliver innovative, personalised communications across all channels, with ownership of these topics. You will have the chance of working closely with various departments within our organisation, including Marketing, Editorial, Artist Relations, Data and Copywriting/Graphic Design. We are looking for someone who’s accountable, proactive, autonomous, and data-driven! What you will do * Ideate and execute CRM campaigns to boost engagement, leveraging music content. Own the development of these campaigns from end-to-end, including reporting to the concerned stakeholders. You will have responsibility over the scope, with an expectation centred around autonomy and proactive decision making! * Work closely with different teams across the organisation, to ensure the successful execution of CRM campaigns and alignment with company objectives. * Be data-driven: Having the ability to back up decisions based on a rigorous data-driven approach. * Monitor, analyse and report on CRM performance metrics, and communicate learnings to the stakeholders. * Find new and innovative ways to engage with users, effectively using our channel mix. * In this role, you’ll also support ideating, creating and iterating CRM ongoing automations with a focus on AB testing - again, with a data driven approach! Based in Paris mandatory QUALIFICATIONS This role is excellent for a person with: * Genuine enthusiasm for customers, a data-driven approach, and a critical and creative mindset, with experience in project management and/or digital marketing. * Strong sense of ownership with a proactive mindset. * A real team player spirit, someone who enjoys working within an international team. * Knowledge of CRM platforms (ideally Braze). * Working proficiency in English. * Passion for music and understanding of the streaming industry is a plus. At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Vitrolife

At the Vitrolife Group, we work every day to unlock the full potential of science and technology to reduce the barriers towards building a family. Together we help our customers and their patients to fulfill the dream of having a healthy baby. What you´ll do as Sales Account Manager In this role, you will take on challenging tasks in a varied position and be expected to involve and interact with clinics and all relevant stakeholders, as well as interact with several contact points in the company like: marketing managers, product managers, customer service, technical support and senior lab support like clinical support. You will be responsible for achieving your personal sales targets, developing strategic business plans, and managing your territory effectively, north France home office based. Among your key responsibilities: • Achieve your sales targets within your assigned territory. • Develop, manage, execute, and monitor strategic business plans, including monthly reporting and forecasting for each county in your territory. • Build and maintain a network with key stakeholders such as IVF Lab Directors, Medical Directors, Obstetricians, Gynecologists, and Embryologists to promote and sell Vitrolife’s products and services. • Conduct customer visits and attend third-party events to establish relationships and support user education on Vitrolife’s products. • Negotiate and establish agreements with clinics to drive sales and partnerships. • Gather and analyze business intelligence, including clinic dynamics, customer trends, competitor activities, and complaints, to inform strategic decisions. • Continuously monitor and document customer activities in the CRM system. • Collaborate closely with Customer Service to ensure logistical excellence. • Plan and conduct follow-up workshops, training courses, and events such as exhibitions and conferences to enhance customer engagement and education. • Resolve key client issues promptly and develop strategic plans to improve client outcomes. What We’re Looking For? • University degree in Biology or similar field or significant work experience in the life science industry. • Minimum 3 years of experience in a hands on sales / account position • 2+ years / relevant network working with working with IVF will be considered a strong advantage. • Fluent in French and English • Happy to travel 3-4 days per week • Home Office based, but located in North of France or Paris area is mandatory. Why Vitrolife Group? Because here, your work truly matters. You’ll be joining a team where: • Meets purpose, and every project is guided by the desire to help more people fulfill their dream of having a baby. • Learning never stops, and you’ll have opportunities to grow professionally while contributing to a meaningful mission. • Global collaboration is part of our DNA, you’ll work with colleagues across countries in a multicultural, inclusive environment. • Quality, integrity, innovation and collaboration are not just words, they’re the foundation of how we work and grow together. We are offering a dynamic workplace with highly professional and ambitious colleagues and world leading, quality IVF products. Terms & conditions are according to company policy and employment regulations in country of employment. Vitrolife Group is a global provider of medical devices and genetic services. Based on science and advanced research capabilities, we develop services and products for personalized genetic information and medical device products. We support our customers by improving their clinical practice for the patient's outcome of fertility treatment. We are currently approximately 1 100 colleagues worldwide, with headquarters in Gothenburg, Sweden. Vitrolife Group's products and services are available in more than 110 countries through our own presence in 30 countries and a network of distributors. Vitrolife Group is a sustainable market leader and aims to be the preferred partner for IVF-clinics by providing superior products and services with the vision of fulfilling the dream of having a baby. The Vitrolife share is listed on Nasdaq Stockholm.