France Communications Assistant - Apprenticeship (m/f/d)

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** This is a 6 months internship starting in September. In direct report to french marketing managers and in collaboration with communication, performance, content, product, creatives,..., you'll assist the team to coordinate all campaigns & events sponsoring (Music Festivals, arenas, various OPS, Brand Campaign...) for Deezer french market. What you will do: * Handle plannings with all teams involved : coordinate communication (with a retro-planning on Gsheet) plans for each events with all channels involved CRM, Social Media, Acquisition, Content etc. * Creatives and following briefs for the Studio team : with our tool JIRA creation of briefs for creatives needs as for example, visuals for social network, CRM, digital campaign, invitation etc. and following of the reception of those visuals for each requests. * Analyse & report campaigns : in collaboration with involved teams (social media, influence, performance, content...) gather and analyse all the datas around an event or a campaign and collect those performance results on a dedicated Gsheet. * Then, build a presentation with all key figures to have a strong report with success and improvements of the subject. This position is only available to students in their fourth or fifth year of MBA/Master in marketing, communication, journalism or at university. This role is excellent for a person with: * Understanding of marketing issues for a pure player company as Deezer * Knowledge of music industry and aware of stakes - you've already had an experience in this professional area Industry connections, curiosity and awareness of trends * Organisation and attention to details * A synthetic & analytic mindset in addition of a team spirit French native speaker (mandatory) and fluency in English * Be enrolled in a school that can provide an internship agreement (mandatory) At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou Additional Information At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability and LGBTQ+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like health insurance, transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong. * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION Do you love music, pop culture, and entertainment and want to take your first step into communications and PR? Do you have a relevant background and education in marketing, comms, project management, or a similar field? Are you fluent in English, both oral and written? Deezer is looking for a full-term intern to support the external communications team at its headquarters in Paris, France. The role will focus on supporting global communications activities, including press and media relations. What you will do: * Assist and collaborate with the global communications team in their ambition to increase share of voice across earned media * Participate in the development and execution of PR plans for Deezer’s various projects such as product news, campaigns, events and many more * Support the team with regular research on the streaming industry and pop culture to support the development of creative communications activities * Assist the team on day-to-day operations such as preparation of press materials (e.g.drafting press releases), communication with agencies and internal stakeholders and regular PR reportings * Participate in meetings and projects together with Deezer’s UK and US based PR agency. 6 months internship, based in Paris mandatory QUALIFICATIONS * Excellent verbal and written communication skills in English * Strong desire to learn and a professional drive * Passion for communication and storytelling * Strong organisational skills * Proficiency MS Office and Google Workspace At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!

Deezer

LIVE THE MUSIC WITH US From a pioneer tech start-up created in 2007, Deezer has become one of the first French unicorns and the second largest independent music streaming platform in the world. At eighteen years old, we’re only just coming of age. Now listed on #EuroNext, Deezer is a rapidly-growing, cutting-edge player in the music streaming market. If you want an environment where you can make your voice heard and be at the forefront of music and tech, look no further! We believe music is all about embracing the things that make us different. Deezer is a vibrant community that celebrates uniqueness, diversity and individuality, and thrives on collaboration. Our international and passionate teams pride themselves on being at the forefront of the music experience, going beyond streaming and helping the world to Live the Music. We’re constantly evolving alongside our customers, partners, artists and employees — striving to make Deezer the most personal and innovative streaming service in the world. Ready for an electrifying journey? Apply now and do your part in bringing extraordinary music experiences to people’s lives! **Join Us** JOB DESCRIPTION We're looking for a motivated and curious Intern to join our Customer Care team and support the continuous improvement of our AI experience. This is an excellent opportunity for someone interested in AI, automation, customer experience, and conversational design. You'll work closely with the AI Manager to monitor chatbot performance, identify opportunities for improvement, and help create high-quality support content. What You'll Do * Monitor the performance and health of the AI chatbot. * Track chatbot KPIs and help identify trends and improvement opportunities. * Review chatbot conversations to ensure users are receiving accurate and helpful responses. * Identify knowledge gaps and propose improvements to the chatbot experience. * Update Help Center articles to improve the knowledge base. * Assist with chatbot content creation, testing, and optimisation. * Support the implementation of new chatbot flows and conversational experiences. * Collaborate with Customer Care and other teams to improve self-service and automation. 6 months internship, based in Paris mandatory QUALIFICATIONS * Fluent in English (written and spoken). * Based in France and available to work in a hybrid environment (1 day remotely). * Comfortable using technology and learning new digital tools. * Strong communication skills. * Curious, proactive, and eager to learn. * Good analytical and problem-solving skills. * Strong attention to detail. Nice to Have * Basic understanding of coding, APIs, or automation concepts. * Interest in AI, chatbots, customer experience, or conversational design. * Experience using AI tools or creating digital content. At Deezer, diversity drives innovation. Whatever makes you uniquely you, your experiences, your way of thinking, your journey, might be exactly what we need. If this role speaks to you and aligns with your interests and capabilities, even if you don’t meet 100% of the qualifications listed, please give it a try and tell us more! #BeYou ADDITIONAL INFORMATION At Deezer, you can be your true self as we believe that #everyvoicematters. We strive to build an inclusive culture and foster a diverse environment. Because we care and want to ensure each employee feels welcome and safe at work, we continuously focus on fighting biases and helping diverse teams work well together through multiple learning opportunities, e-learnings and workshops right from the onboarding : * Regular Diversity & Inclusion internal and external talks * Dedicated employee work streams on Gender equity, Ethnicity & Culture, Disability, Parenthood (signatory of the Parental Challenge) and LGBTQIA+ * Multiple e-learnings and mandatory training sessions for all managers * English and French courses for all, so that everyone can connect and feel included Beyond benefits like transportation, we offer you extra perks like: * A Deezer premium family account for free * Access to gym classes * Join over 70 Deezer Communities to connect beyond your day-to-day work, share passions, learn from each other and #Belong * Deezer parties several times a year and drinks every thursday * Allowance for sports, travelling and culture * Meal vouchers * Mental health and well-being support from Moka.Care * Great offices always located in dynamic and attractive districts, whether in Paris, London or Sao Paulo! * Hybrid remote work policy If you want to learn more about life and culture at Deezer, please visit our Welcome to the Jungle page here!