
Resilience · Paris
DESCRIPTION DE L’OFFRE 🏨 L’ENTREPRISE Resilience est une scale-up de santé qui développe des solutions digitales au service des professionnels de l’oncolo...
Resilience est une scale-up de santé qui développe des solutions digitales au service des professionnels de l’oncologie, la
psychiatrie et la gastroenterologie. Notre mission est d’améliorer concrètement le parcours de soins grâce à des outils utiles,
simples et déployés au plus près du terrain.
En quelques mots : Nous recherchons un.e freelance Inside sales pour pour accompagner le développement d'une nouvelle activité
commerciale, à raison d’1 journée ou 2 demi-journées par semaine pour une mission de 3 à 6 mois.
Tu aides à structurer la prospection, le suivi des opportunités et les bases du CRM. Tu es rattaché·e au Head of Business Unit
Psychiatry.
Ton impact : Tu aides à structurer la prospection, le suivi des opportunités et les bases du CRM. Tu es rattaché·e au Head of
Business Unit Psychiatry. Tu contribues directement à alimenter le pipe commercial sur les praticiens libéraux (psychiatres) et à
mettre en place des routines de prospection plus solides.
Ton quotidien
orientés exécution, de vraies ressources pour t'aider à prendre tes marques rapidement.
bienveillance, tout en te challengeant pour te faire progresser rapidement.
C’est un plus si tu : connais déjà un environnement scale-up, es à l’aise avec des interlocuteurs du secteur santé, ou si tu as
une première expérience dans une entreprise SaaS
1. Screening - Elena CHAA (20 min) - Vérifier l’adéquation au poste, les motivations et la compréhension du rôle.
2. Manager Fit et Case Study - Jules Ancillon (60 min) - Évaluer la capacité à prospecter, structurer le CRM et suivre un
pipeline.
GDPR : Your personal data will be processed for the purposes of recruitment related activities, which include setting up and
conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the
recruitment and hiring processes. They will be available only for people involved in the process and erased after 2 years of
inactivity.
Under GDPR and as Resilience attach great importance to privacy, please note that you have the right to request access to your
personal data, to request that your personal data be rectified or erased. The Data Protection Officer can be contacted at
privacy@resilience.care
For more information, please check our privacy policy.
VOS MISSIONS DANS L'ÉQUIPE COMMERCIALE Rejoignez-nous pour relever le défi passionnant de révolutionner le monde de la santé ! Vous aurez l'opportunité de rejoindre une véritable école de vente où le travail d'équipe est une valeur fondamentale. Les équipes Chargé(e)s de comptes ont pour mission de prendre en charge l'intégralité du cycle de vente pour les professionnels de santé concernant les différentes solutions Doctolib. En qualité de Chargé(e) de Comptes (Inside sales), vous serez responsable de convaincre de nouveaux praticiens à adopter nos solutions. Vous créerez ainsi de forts liens avec les professionnels de santé pour comprendre et répondre à leurs besoins sur le long terme. Vous aurez pour objectif d'assurer leur satisfaction au quotidien. Vos responsabilités incluent, mais ne sont pas limitées à : * Contacter et convaincre les praticiens en santé que Doctolib est la solution pour optimiser leur temps médical, renforcer leur communication avec les patients et assurer une meilleure continuité des soins * Former les praticiens aux outils et être garant(e) de leur satisfaction continue * Suivre vos cycles de vente et les optimiser au quotidien * Collaborer étroitement avec les autres équipes, notamment pour l'installation des nouveaux utilisateurs et pour le support technique LES QUALITÉS ATTENDUES POUR CE POSTE Avant de poursuivre votre lecture, si vous n'avez pas le profil exact décrit ci-dessous, mais que vous pensez que cette description de poste correspond à vos compétences et à vos aspirations, nous vous encourageons tout de même à postuler ! Vous pourrez être le/la prochain(e) membre de notre équipe si : * Vous avez une première expérience dans le domaine de la vente * Vous aimez relever des défis et faites preuve de persévérance * Vous avez une excellente communication à l'oral comme à l'écrit * Vous faites preuve d'empathie et d'écoute * Vous aimez l'efficacité et vous avez de bonnes capacités d'organisation NOTRE OFFRE * Une mutuelle avantageuse prise en charge à 100% par Doctolib pour les employés et leurs enfants * 25 jours de congés payés et jusqu'à 14 jours de RTT par an (selon le nombre de jours ouvrés dans l'année) * Un programme de santé mentale et de coaching personnalisé gratuit avec notre partenaire Moka.care * Des tickets restaurant d'une valeur de 8,5 € par jour, dont 4,5 € pris en charge par Doctolib * Un programme d'intégration complet de 3 mois incluant la Doctolib Academy et diverses formations (langues, soft skills, compétences techniques) * Une subvention du comité d'entreprise pour le remboursement partiel d'adhésions à des activités sportives ou de loisirs * Une politique de travail flexible avec 10 jours par an de télétravail possible en France et dans certains pays * Un remboursement à 50% de l'abonnement aux transports en commun * Un mois de congé supplémentaire au congé parental légal grâce au programme "Parent Care" * Pour les salariés en situation de handicap ou proches aidants, un package comprenant une adaptation du télétravail, des jours d'absence autorisée payés pour les rendez-vous médicaux et un soutien psychologique renforcé LE PROCESSUS DE RECRUTEMENT * Appel de découverte avec un Talent Partner * Entretien à distance avec 2 managers * Une immersion et un entretien sur site avec un(e) senior manager * Prise de référence * Offre ! DÉTAILS DU POSTE * CDI * Temps plein * Levallois-Perret * Poste éligible au format hybride (3 jours en présentiel / 2 jours en télétravail) * Prise de poste : Dès que possible Chez Doctolib, nous sommes convaincus que nous devons améliorer la santé pour tout le monde. Cela se reflète dans notre processus de recrutement. Nous évaluons les candidatures uniquement sur la base des qualifications et de la motivation, sans aucune forme de discrimination. Plus les idées sont diverses, plus notre produit améliorera véritablement la santé pour tout le monde. Vous pouvez postuler chez Doctolib, quel que soit votre genre, religion, âge, orientation sexuelle, origine ethnique ou handicap. Afin de garantir l'égalité des chances, nous vous invitons à exclure les informations personnelles (par exemple : photos, âge) de vos candidatures. Si vous avez besoin d'aménagements particuliers, merci de nous en informer pour que nous puissions adapter le processus de recrutement. Rejoignez-nous pour construire la santé dont nous rêvons tous ! Toutes les informations fournies sont traitées par Doctolib pour la gestion des candidatures. Pour plus de détails sur le traitement des données, cliquez ici. Veuillez contacter hr.dataprivacy(at)doctolib.com pour toute question ou pour exercer vos droits.
❗NOTE: This is an Ongoing Opportunity - We're Always Hiring Top Talent 🚀 As Dedale is committed to continuous growth and building a team of exceptional talent, this position remains open year-round. We are not bound by a specific hiring quota, but are focused on finding the right long-term fit for both the role and our culture. If you see this posting, it means that we are actively reviewing applications! ABOUT DEDALE: Dedale is the differentiating source of strategic intelligence in the technology space. With a unique team of over 100 full-time research analysts & planners, Dedale leverages a network of over 10 000 market professionals to deliver on the ground strategic intelligence to investors and corporates, with a core focus around North America and Europe. Our team gathers top talents with diverse and international backgrounds. Our Research & Investment team has the strongest expertise in the ecosystem on B2B Software due diligence, and we are surrounded by a network of mentors including high-profile tech founders and investors. OUR CULTURE: Dedale gathers a group of highly talented international individuals (incl. US, Chinese, Filipino, French, Moroccan, Latvian, Lebanese nationalities among others). The leadership team is composed of experienced investment professionals & management consultants (ex-McKinsey, BCG consultants & managers). Our advisory board is extremely high profile, including some of the most successful investors worldwide (incl. Managing Partners of the largest PE and Growth Equity funds, and Tech unicorn entrepreneurs). We seek to develop a dream team of outstanding investment analysts with strong academic and professional achievements and a passion for investing and technology. YOUR OPPORTUNITY: Our Growth team plays a pivotal role in ensuring customer retention and driving expansion, contributing significantly to the success of our clients globally. In this role, you will be responsible for growing revenue across Dedale’s full product portfolio - including our intelligence platform and advisory services - by maintaining high customer retention rates, proactively identifying and acting on expansion opportunities, and managing upsell, upgrade, and cross-sell initiatives throughout the customer journey. You will further collaborate on strategic initiatives such as white space analysis, account planning and mapping, and building cross-functional partnerships with Sales support teams to maximize strategic account opportunities. YOUR ROLE: * Strategic Relationship Management: Build trusted, high-level rapport with PE Partners, M&A Directors, and C-suite leaders. You will add value through market intelligence fluency in live conversations and in-person meetings. * Onboarding & Adoption: Lead onboarding sessions with authority and product fluency. You will "embark" users and motivate product adoption by projecting the seniority and credibility required for the PE/M&A space. * End-to-End Renewal Ownership: Own the entire renewal cycle - from early risk detection and churn prevention (orchestrating AM and CS resources) to the final commercial negotiation. * Strategic Growth & Upselling: Conduct regular strategic check-ins (bi-monthly/quarterly) to uncover "second-level" needs that convert into advisory mandates or platform upsells. * Revenue Execution: Drive expansion efforts through a solution-focused approach, identifying cross-sell and up-sell opportunities across the account lifecycle. * Account Strategy: Design and execute account-level growth strategies, utilizing data analysis to forecast trends and identify white space for the Sales team. * Internal Advocacy: Act as the voice of the customer, working cross-functionally to ensure product updates and features align with the sophisticated needs of our client base. YOUR PROFILE: The ideal candidate will possess the following qualifications: * Around or over 3-5 years of experience in account management, inside sales, customer success, or similar fields in Financial or Consulting Services, Intelligence, and/or Entreprise Saas Product. * Proven expertise in consultative/value selling and navigating complex, full-cycle sales processes, with a preference for end-to-end sales expertise. * Skilled at building rapport, cultivating trust, and maintaining strong relationships with diverse client bases. * Demonstrated success in consistently achieving or surpassing performance objectives. * Adept at leveraging data analysis to identify opportunities and forecast growth trends effectively. Cherry on the Cake! * You would like to work in a start-up environment. * You are passionate about technology and investing. RECRUITMENT PROCESS: * HR Introduction call * Interview with our AVP, Head of Development and Investor Relations, Sales Director * 1 Case Study * Interview with the founder * Final interview with 2 members of the Leadership Team This position is based in Paris.
🧡 ABOUT ALMA At Alma, we believe sustainable commerce depends on fair, well‑balanced trade. Because finance plays a pivotal role in business, our mission is to put it back in its rightful place - serving merchants and consumers. Our installment and deferred payment solutions help merchants boost sales by 20% or more, increase customer loyalty, and deliver a seamless shopping experience - without encouraging bad debt. As the buy now pay later leader in France and active in 10 European countries, we've empowered over +25,000 merchants and 10 million consumers. With 380+ Almakers and €100M+ ARR, Alma is scaling rapidly across Europe as a member of the Next40, and we're just getting started! 👐 ABOUT THE TEAM Alma is scaling fast across Europe. 380+ Almakers, €100M+ ARR, 25,000+ merchants, 10 European markets. One Revenue org, several very different markets, buyers, competitors, and macro dynamics to master. To keep winning as we scale, we need to sharpen every conversation — in every country, at every stage of the funnel. You'll join the Revenue Enablement team, sitting inside the Revenue org and reporting directly to the Revenue Enablement Lead, one hop away from the CRO. The team is small (2 today, 3 with you) but its scope covers everything that makes the field better: onboarding, playbooks, coaching, tooling, training, activation. If it helps 100+ Revenue team members win, retain and expand across 8+ markets, it's ours. This specific role is the missing piece. You will capture the signals shaping tomorrow's market — macro shifts, buyer behavior, technology moves, regulatory changes, competitive dynamics — and translate them into winning arguments Alma reps use in today's deals. Not a content creator. Not a pure strategist. A translator between where the world is going and what happens in the next call, the next deal, the next quarter. You spot where the market is going. You make the field win today. This position is a CDI based in Paris. 💼 ABOUT THE JOB Read the market and turn it into winning arguments (30%) * Capture the signals that will shape tomorrow's deals: macro shifts (consumer behavior, credit cycles, regulation), buyer priorities per market and persona, technology moves, and competitive dynamics. * Translate them into concrete arguments reps can use in the next call: talk tracks, ROI angles, objection responses, discovery hooks, positioning frameworks. If it doesn't reach the field in usable form, it doesn't count. Create Revenue content that wins deals (30%) * Build personalized case study narratives — not templates, but stories that make merchants want to buy. Define the arc, the voice-over, the pitch coaching that goes with it. * Co-produce revenue decks, pitch frameworks, ROI presentations and leave-behinds — each one crafted to persuade, not just inform. * Partner with PMM on competitive intelligence and turn their strategic output into field-ready weapons: battle cards, head-to-head comparisons, quick-response sheets. Train teams to actually use it (25%) * Ship every asset with an activation plan: when to use it, with whom, how to deliver it, what to avoid. * Run pitch clinics, storytelling workshops and role plays — make reps practice, not just read. Track adoption and fix what isn't used. Build AI agents to scale (15%) * Design and deploy AI agents (Dust, LLMs) for market monitoring, content freshness auditing, first-draft generation and contextual content surfacing for reps. * Push the boundary of what can be automated vs. what requires human judgment. 🧰 YOU WILL WORK WITH Gong • Salesforce • Looker • Notion • Dust (Alma's internal AI platform) • LLMs (Claude, GPT) 🧩 ABOUT YOU To succeed in this job * You are deeply, restlessly curious. Not necessarily passionate about payments — almost nobody is at first, and that's fine. But passionate about understanding. Whatever the topic hits your desk, you dig until you get it. You form your own convictions and you come to the table with an opinion. Ready to defend it with data. Equally ready to change your mind when someone shows you something better. You listen more than you speak, and when you speak, it matters. * You are commit. When you own something, you own it end to end. No half-baked work. No blaming the brief. You care about the craft and you sweat the details — because that's what makes a pitch land or fall flat. * You have 3-5 years of experience close to live deals — ex-PMM with heavy field exposure, ex-AE/AM, or ex-consultant with GTM experience. You understand what happens between a discovery call and a signed contract. * You are a storyteller, written and verbal. You can make a payment case study feel compelling to a CFO in Munich and a Head of E-commerce in Milan — differently. * You are AI-native. You don't just "use ChatGPT." You build agents, design automated workflows, and think in systems. AI is your superpower to scale, not your replacement. And it will be nice if you also * Have worked across multiple European markets (selling in Germany is not selling in Spain — you get it). * Have formal coaching or training experience. * Speak an additional European language (Italian, Spanish, German). * Have experience in Fintech or Payment industry. Don't meet every single requirement? At Alma, we believe great hires come from diverse paths. If this role excites you, we encourage you to apply. We value potential, curiosity and the ability to grow as much as experience. 🧘 WHAT’S IN IT FOR YOU If you join, you will be able to grow and impact on: * Ownership from day one. No pre-existing playbook to follow. You define the frameworks, the quality standards, the measurement model — all yours to build. * Direct impact on 100+ Revenue team members across 8+ European markets. Your content shapes how Alma shows up in every merchant conversation — every day. * AI as a real superpower, not a buzzword. You'll build agents on Dust (our internal AI platform), automate the mundane, and spend your time on the work only a human can do: craft, judgment, storytelling. * Direct access to the CRO and Revenue leadership. Short feedback loops, real decision power, room to grow the scope over time toward broader Revenue Marketing. 🤑 COMPENSATION & BENEFITS * Competitive salary based on 12 months * Profit-sharing and employee savings plan * Health insurance: 100% covered by Alma including family package * Disability insurance: 100% covered by Alma * Sport: partnerships with Gymlib and Classpass, or €30/month reimbursement for your sports activities * Maternity/paternity leave: salary maintained at 100% during leave with no seniority requirement. Return to work at 4/5 schedule paid at 100% for 8 weeks. * Sustainable Mobility Package (FMD): €544.80/year (excluding full-remote contracts) * Meal vouchers: €10/day, 50% covered by Alma * Mental health: free access to MindDay platform * Paid time off: 25 days/year ****(+ additional paid leave granted for employees on executive contracts) * Access to our Learning & Development Platform * 2 weeks of full remote possible per year in summer 🎯 INTERVIEW PROCESS * Video call with a Talent Acquisition team member to understand your path, motivation & present you the role. * Video call with your future manager to deep dive the role, the team, your profile and answer all your questions. * Case study presentation with 2 - 3 team members (ideally in house) to assess your practical knowledge**.** * 1 or 2 additional interviews customized to the role's level to further assess your skills and team fit. 🌍 DIVERSITY & INCLUSION At Alma, we believe that diversity fuels innovation and makes our community stronger. We are committed to building a workplace where every person feels seen, respected, and empowered to do their best work whatever their gender, background, ethnicity, age, sexual orientation, religion, disability or lived experience. As an equal opportunity employer, we welcome applicants from all walks of life, and all employment decisions are made based on qualifications, merit, and business needs.