Senior Training Associate, Technical Solutions

Lyten Labs AB

Lyten Sweden is seeking professional Senior Test & Validation Engineers. As a Senior Test & Validation Engineer you will plan, organize, execute, and follow up on project-related testing and provide leadership and oversight to the team. Lead performing and developing tests together with the team which concerns the battery’s performance, reliability, and safety. Own responsibility of test facility related to its operation, installation and commissioning activities. Key Responsibilities Key responsibilities include (but are not limited to) Develop and lead product testing procedures based on the customer requirements of development projects and Quality Control (QC) standards. Oversee the setup, operation, and maintenance of test equipment necessary for product testing. Ensure the implementation of robust quality assurance processes to uphold the accuracy and reliability of test results. Analyze test results and prepare formal/informal test report to present to internal/external stakeholders. Ensure delivery of the project activities regarding validation requirements. Oversee the documentation of test procedures, observations, and results, ensuring compliance with established document management standards. Lead technical work streams related to the installation and commissioning of equipment for test expansion projects. Develop relevant new test methodology and equipment mainly on cell scale Provide technical expertise, guidance and training our associate engineers and technicians Lead continuous improvement & problem-solving initiatives aimed at enhancing testing methodologies, processes, and workflows. Facilitate communication and clarification of technical requirements between customers and Lyten's internal stakeholders Help the team to perform and innovate Requirements Educational background and previous experience required for the role. Qualifications and Experience Bachelor or above degree within Electrochemical, Material, Electrical or Mechanical field or equal comparable work experience More than 3 years of experience from the development and testing of secondary batteries, lithium-ion based technologies Excellent communication skills as you will be in constant interaction with international customers and team members from both the technical and business development side Knowledge of FMEA, FTA, 6 Sigma concepts, and problem-solving methodologies will be an added advantage. Familiar with international test standards, e.g., IEC/ES, UL, CSA, Marine, etc. Proven results in meeting customer requirements and expectations Recognize the risk of cell/battery development and production Good knowledge in test design, setup and facility operation Confident in data analysis and presentation Specific skills Excellent English is written and oral skills Strong organization skills and used to manage a range of activities simultaneously Highly organized and results-driven, adept at overseeing complex testing projects and managing resources effectively. Demonstrates advanced problem-solving skills, proactively finding innovative solutions to complex technical challenges. Working experience with OEM project for Lithium-ion battery cell/module business Ability to work well with others in a team environment, as well as independently Problem solving skills with appropriate tools

Runna

We're putting together a talented team to build the #1 training platform for Runners We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We’re growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we’ve built & in 2025 we were acquired by Strava! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We’re growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join. 🚀 WHAT YOU’LL BE DOING DELIVERING WORLD-CLASS CUSTOMER SUPPORT You’ll provide exceptional frontline support to our community through Intercom, helping users get the most out of the Runna app and their training experience. You’ll confidently manage a high volume of customer conversations while maintaining a consistently high standard of empathy, accuracy, and response quality. You’ll take ownership of more complex cases, and contribute to support operations improvements. We want to provide the best Customer Support in the Health & Fitness Industry and want to find ambitious individuals who want to help us take that next step SUPPORTING COMPLEX ESCALATIONS You’ll troubleshoot a range of app and subscription related queries — from syncing issues with Strava and wearable devices to helping users better understand their training plans and Subscriptions. You’ll investigate issues thoroughly, collaborate cross-functionally with other teams, and communicate updates clearly back to customers. You’ll also help identify recurring themes, surface user feedback, and advocate for improvements that enhance the overall customer experience. CREATING & MAINTAINING HELP CENTRE CONTENT You’ll help create, maintain, and improve customer-facing resources including Help Centre articles, standard responses, troubleshooting guides, and educational content. Using insights from customer conversations, you’ll proactively identify knowledge gaps and help create scalable resources that improve self-service support and reduce friction for users. CONTRIBUTING TO OPERATIONAL EXCELLENCE You’ll help improve internal support processes and knowledge management by documenting emerging trends, updating outdated resources, and identifying opportunities for efficiency gains. You’ll bring a proactive, solutions-oriented mindset and contribute ideas that help the team scale effectively as our community continues to grow. SUPPORTING THE RUNNA COMMUNITY AT EVENTS Where possible, you’ll have opportunities to support Runna events including shakeout runs, ambassador meetups, and running conferences. We believe our Customer Experience team should stay closely connected to the community we support, both online and in person.   We follow a flexible hybrid model that translates to more than half of your time on-site – 3 days per week in Runna's office based in Denver, CO. WHAT YOU’LL BRING TO THE TEAM We’re looking for an experienced Customer Experience Senior Associate to join our US Customer Experience team in Denver, working Tuesday–Saturday, 9am–6pm. You’re someone who thrives in a fast-paced support environment, enjoys solving problems, and genuinely cares about helping customers succeed. You combine strong technical troubleshooting skills with empathy, excellent communication, and a proactive mindset. WE’D LOVE TO SEE: * 2–3 years of experience in an online customer support or technical support role, ideally within a consumer app, subscription, or SaaS environment * Experience using platforms such as Intercom, Zendesk, Jira, or similar customer support and ticketing tools * Exceptional written communication skills with strong attention to detail and the ability to adapt tone appropriately * Confidence troubleshooting technical issues across mobile apps, integrations, wearable devices, and fitness platforms * Strong problem-solving skills with the ability to investigate issues independently and collaborate cross-functionally when needed * A proactive mindset with a focus on continuous improvement, operational efficiency, and knowledge sharing * Excellent organisation and time management skills, with the ability to balance quality and productivity metrics such as CSAT and ticket volumes * A growth mindset, strong judgment, and a “make it happen” attitude toward problem solving and team contribution BENEFITS We’re offering a salary of $68,000 - $72,000, plus participation in Strava's long-term incentive (stock) programs. Overview of our benefits is below: We’re also committed to continually evolving our benefits to support you as we grow. Here is a brief overview what we currently offer in the USA 🇺🇸 1. 🏢 Flexible working – we typically spend 3 days a week together in the office. 2. 🏝️ 25 days holiday, plus bank holidays 3. 📱Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!) 4. 🧘 Headspace membership 5. 💸 Money every year to spend on gear, events and the gym! 6. 🏥 Health insurance (including Dental and Vision) and workplace 401K scheme. 7. 💖Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress 8. 🥕Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process. Please see more info on our amazing benefits here: Benefits at Runna OUR INTERVIEW PROCESS Our aim is to keep the interview process as straightforward and enjoyable as possible, and will consist of the following stages: 1. Introductory chat with Josh, Talent Partner (20-minute video call) 2. Take Home Task and second round task interview with Sina (Head of Customer Experience) and Chris (UK Customer Experience Lead) (60 minutes video call) 3. Final round with Sina (Head of Customer Experience) and another CX team member (30 minute video call) Please let us know if there’s anything we can do to better accommodate you throughout the interview process - this can be from scheduling interviews around childcare commitments to accessibility requirements. We want you to show your best self in the process, so please speak to your Talent Partner!

Databricks

As the AWS Cloud Partner Solutions Architect for EMEA, you are the single-threaded technical owner of the AWS ↔ Databricks alliance across the region — today a $220M trailing-year consumption book growing at +69.7% YoY, the largest hyperscaler-driven consumption book in EMEA after Microsoft. You are the named Databricks counterpart that the AWS field (PSAs, PDMs, SAs) routes opportunities to, the convener of the EMEA AWS SME community, and the author of the "better-together" technical narrative for Databricks on AWS. You will engage AWS field and partner leadership, Databricks Field Engineering, and joint customer account teams to drive adoption and consumption of the Data Intelligence Platform on AWS — through executive alignment, large-scale partner enablement, joint product contribution, and multicloud architectural arbitration in our most strategic EMEA accounts. Reporting to: Director, Field Engineering (Partner Solutions Architect). WHAT THE ROLE OWNS: * AWS-sourced pipeline & EMEA AWS consumption growth — act as the single EMEA-wide SPOC for the AWS field. Channel AWS-sourced opportunities into Databricks (FY26: 150+ opportunities, ~$60M ARR pipeline, ~$10M realised, 35 net-new greenfield accounts) and carry the FY27 plan-of-record of +60% YoY growth / $297.86M target. * The EMEA AWS SME community — convene and grow the cross-EMEA group of AWS-deep SAs/SSAs/PSAs (~15–20 members across UKI, France, Spain, Italy, Benelux, Nordics, MEA, Germany). Land the ASQ-scope expansion (SWAT pattern) and run the joint operating cadence with the Databricks TFC at AWS. This is the mechanism that scales the role from single-person execution to field-distributed delivery. * Partner enablement at scale — sustain the training engine that feeds pipeline 2–3 quarters out (300+ AWS Solutions Architects trained in EMEA in FY26; 50+ Databricks xSAs to AWS SA-Associate at zero net cost via the AWS Partner Training ↔ Databricks L&E channel; 0-to-GenAI workshops, Lakehouse Days, regional meetups). Maintain the AWS Field Engineering Playbook. * Joint product contribution & reference architectures — own the assets that lower time-to-first-DBU and unblock deployments: AWS Marketplace QuickLaunch ("Moonwalk+"), Agent Bricks ↔ Amazon Bedrock automation, the CloudFormation networking package, the AWS data-exfiltration-protection (DEP) architecture, the remote-S3 strict-residency pattern, and the EMEA cloud-consumption dashboard. * Strategic-account unblock & multicloud arbitration — lead technical arbitration in EMEA's dense multicloud accounts (BP, EasyJet, Klarna, ABSA, ADIA, Mercedes-Benz, BNP Paribas and others), where a single architectural decision can swing $1M+ ARR. * Executive alignment & external brand — run QBRs with named AWS regional leaders at BU+1, and be the EMEA technical voice at AWS Summits, DAIS, and Re:Invent EMEA. THE IMPACT YOU WILL HAVE: * Accelerate AWS-sourced pipeline and its conversion to consumption by aligning AWS and Databricks resources and providing the technical expertise to win and expand multicloud accounts. * Shift cloud balance toward AWS across EMEA Diamond and Pearl accounts, protecting and growing Databricks' hyperscaler revenue mix. * Grow field-wide AWS capability — through the SME community, certification programmes, and reusable architectures — so AWS depth is distributed across the EMEA field rather than concentrated in one person. * Develop and sustain senior AWS executive relationships that surface new opportunities, sharpen competitive positioning, and anchor joint go-to-market. WHAT WE LOOK FOR: * Extensive hands-on experience as a data professional in a modern, cloud-based data stack. * Hyperscaler-alliance experience (AWS strongly preferred) with credibility to be the EMEA SPOC for the AWS field and to convene a cross-region SME community. * AWS-specific technical depth — PrivateLink, VPC Lattice, IAM, networking/CloudFormation, AWS Marketplace, Amazon Bedrock, and Glue ↔ Unity Catalog federation. * At least 3 years of technical pre-sales / sales-methodology experience within a consumption business model. * Ability to collaborate with partner and customer organisations at senior-executive level, aligning their objectives to Databricks products and services. * Proven ability to run training sessions, workshops, and webinars, and to author technical content (whitepapers, reference architectures, solution guides, playbooks). * Coding in a core programming language (Python, Java, or Scala); comfort generating infrastructure-as-code (e.g. CloudFormation). * Designing, implementing, and maintaining end-to-end data architectures for Big Data, Data Warehousing, and AI on MPP-based platforms. * Managing multiple, frequently changing priorities across multiple teams. The role requires up to 40% travel across EMEA — to customer and AWS partner sites, AWS EMEA offices, and the key partnership moments of the year (AWS Summits across EMEA, DAIS, Re:Invent). About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.