
Newrelic · Phoenix
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers c...
We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an
intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex
systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready
to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your opportunity
We are seeking a dynamic and strategic Senior Manager, Technical Program Management to lead, scale, and inspire a high-performing
team of Technical Program Managers dedicated to our Reliability Charter. In this role, your team will have distinct ownership over
reliability, operational governance, and Incident management. You will bridge the gap between complex technical execution and
overarching business strategy, driving the delivery of organizational OKRs. You are a seasoned leader who thrives in ambiguous,
fast-paced environments, optimizing operational frameworks to maximize information flow, system resilience, and speed to market
with minimal overhead.
What you'll do
organizational OKRs—with a specific focus on reliability, operational governance, and risk mitigation by leading complex
initiatives and optimizing team execution. Adjust the team’s plans quickly in the face of changing priorities or system needs.
the team’s overall technical program management bench strength. Drive accountability for high performance.
information flow, incident response efficiency, and support for the home organization’s goals. Anchor teams in best practices
for rapid delivery and system stability with transparency for leadership.
risk management scenarios. Work with leaders across the company to drive key trade-off decisions. Identify gaps and risks in
execution. Take decisive action in ambiguous situations.
successful execution against reliability goals. Lead the team in partnering closely with cross-functional counterparts in
engineering, sales, marketing, finance, customer success, and support to launch new, highly resilient capabilities.
This role requires
governance protocols.
Bonus points if you have
relationships across an organization, with teammates at all levels. Highly successful at assembling and leading
cross-functional teams.
Please note that visa sponsorship is not available for this position.
#LI-GK1 #LI-Remote
The pay range below represents a reasonable estimate of the salary for the listed position. This role is eligible for a corporate
bonus plan. Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s
skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, and
mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time-off, and other competitive
benefits designed to improve the lives of our employees.
Estimated Base Pay Range
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable
bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and
abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and
perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our
mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to
resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model
allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete
employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background
check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with
applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not
accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a
signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing
requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in
any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual
orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or
other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy
ABOUT TASKRABBIT: Taskrabbit is a marketplace platform that conveniently connects people with Taskers to handle everyday home to-do’s, such as furniture assembly, handyman work, moving help, and much more. At Taskrabbit, we want to transform lives one task at a time. As a company we celebrate innovation, inclusion and hard work. Our culture is collaborative, pragmatic, and fast-paced. We’re looking for talented, entrepreneurially minded and data-driven people who also have a passion for helping people do what they love. Together with IKEA, we’re creating more opportunities for people to earn a consistent, meaningful income on their own terms by building lasting relationships with clients in communities around the world. Taskrabbit is a hybrid company with employees distributed across the US and EU and a Built In — Best Places to Work (2022, 2023, 2024, 2025) continually ranked across multiple national and regional categories. Join us at Taskrabbit, where your work will be meaningful, your ideas valued, and your potential unleashed! ABOUT THE ROLE Taskrabbit is maturing its engineering organization toward a scalable, secure, and compliant environment, anchored on three programs: Oncall Modernization, Cloud Infrastructure Modernization, and CIS IG1 compliance. Today, the operational "process tail" of these programs—audit evidence gathering, cross-departmental coordination, policy rollout, vulnerability SLA enforcement, and periodic reviews, is absorbed by our most senior technical talent. This is our first dedicated Infrastructure & Security TPM. This role owns the program layer so our ICs and Engineering Managers can refocus on implementation, advisory, review, and architecture. You will drive CIS IG1 to sustained compliance, lead its expansion from engineering to the entire company, and build the foundation for IG2 and IG3. You will be the "air traffic controller" for security and infrastructure requests. This is a high-visibility, foundational role with a direct mandate to build durable processes from the ground up. You will report to the Director of TPM and partner daily with our infrastructure and security leadership. WHAT YOU'LL DO Compliance & Security Program Ownership * Own the end-to-end CIS IG1 program: intake, evidence collection, SLA enforcement, and periodic review cycles across all 18 control families * Expand CIS controls from local engineering teams to the entire company, and build the roadmap for IG2 and IG3 * Maintain the CIS Crosswalk Tracker as a living record of audit readiness and control status * Translate technical controls into actionable Jira workflows and enforceable remediation SLAs * Manage the annual external Penetration Test program and track remediation of findings to closure Governance & Intake * Design and operate a centralized intake process for security and infrastructure requests, ensuring engineers work only on vetted, prioritized work * Standardize access-granting workflows for new hires, role changes, and tool requests—with full audit trails * Establish and enforce SLAs for vulnerability remediation, PR reviews, and ticket response; report compliance to leadership Stakeholder & Cross-Functional Orchestration * Serve as the primary interface between Engineering, Security, Legal, Finance, IT, and Procurement for security-related programs, vendor reviews, and audits * Negotiate infrastructure and security work into team sprints; manage GIVE/GET dependency tracking with Engineering Directors * Drive policy approvals and company-wide rollouts (e.g., Data Management, Secure Configuration, Access Control) from draft to operationalized and signed-off Operational Excellence (Run the Business) * Operationalize recurring compliance work: quarterly access reviews, monthly vulnerability triage, bi-annual asset inventory updates, annual vendor reassessments, and tabletop BCP exercises * Build and maintain dashboards and automated evidence pipelines to reduce manual compliance chores * Report security posture, key metrics, and a "Security Score" to senior leadership in clear, business-readable terms * Lead the BCP program: standardize templates, schedule tabletop exercises, document results, and drive remediation into engineering sprints Incident & Vulnerability Program Management * Scale vulnerability management from local triage to a company-wide SLA-driven program using Wiz, HackerOne, and Jira * Own the SLA—chasing teams to close critical findings within 7 days and reporting Days-to-Patch to leadership * Manage the phishing response playbook and incident post-mortem process; ensure P0/P1 action items land in sprint WHO YOU'LL WORK WITH * Engineering Director, Infrastructure & Security * Senior Manager, Cloud Infrastructure * Security Manager * Infosec/Security team ICs * Other TPM’s * Engineering Managers and ICs across Cloud Infrastructure and SRE * Legal (data retention, SOC2/vendor reviews), Finance (security budget), IT (endpoint and asset coverage, Okta), Procurement, and the Data Lead (PII inventory and retention) * Senior Engineering and Product leadership (risk and metrics reporting) WHAT WE'RE LOOKING FOR Required Experience * 3+ years of technical program management in an infrastructure, security, SRE, or compliance environment * Demonstrated ability to translate security controls (e.g., CIS, SOC2) into actionable Jira workflows, SLAs, and repeatable operational processes * Proven track record driving company-wide, cross-departmental initiatives through to completion—including securing stakeholder sign-offs and managing organizational resistance * Experience operationalizing run-the-business processes: access reviews, vulnerability remediation tracking, audit evidence collection, and periodic compliance reviews * Sufficient technical depth in cloud infrastructure, SRE, and infosec to coordinate credibly with engineers and translate findings for non-technical leaders * Strong executive communication skills—able to synthesize technical risk into a business-readable security score and status report * End-to-end program ownership: from intake governance and dependency tracking through leadership reporting Nice to Haves * Familiarity with CIS Controls v8.1 and the IG1/IG2/IG3 framework * Hands-on exposure to tools in our stack: Wiz, HackerOne, CrowdStrike, Datadog, Okta, JAMF, or KnowBe4 * Experience supporting SOC2 or PCI audits * Jira workflow and dashboard configuration experience * Background in GRC (Governance, Risk, and Compliance) or security program management * Experience working in an organization operating under a parent- or partner-company compliance context WHAT SUCCESS LOOKS LIKE * ICs and Engineering Managers have measurably less coordination toil—30-40% of their program overhead returned to implementation and advisory work * CIS IG1 sustained at or near 100% with automated evidence pipelines, expanded beyond engineering to all departments * Centralized intake and governance live; SLAs for vulnerability remediation and request response published and enforced * At least one full periodic review cycle (quarterly access review or monthly vulnerability triage) fully operationalized with documented evidence within 90 days * BCP program established and validated via tabletop exercise within the first year * Leadership receives a clear, consistent security score and metrics report; technical risk is legible to the SLT * A credible roadmap for CIS IG2/IG3 underway within one year Compensation & Benefits At Taskrabbit, our approach to compensation is designed to be competitive, transparent and equitable. Total compensation consists of base pay + annual bonus + benefits + perks. The base pay range for this position is $87,000 - $120,000. This range is representative of base pay only, and does not include any other total cash compensation amounts, such as company bonus or benefits. Final offer amounts may vary from the amounts listed above, and will be determined by factors including, but not limited to, relevant experience, qualifications, geography, and level. YOU’LL LOVE WORKING HERE BECAUSE: * Taskrabbit is a Hybrid Company. We value flexibility and choice but also stay committed to regular in-person connection. * The People. You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams -- people you can be proud to work with! * The Diverse Culture. We believe that we make better decisions when our workforce reflects the diversity of the communities in which we operate. Women make up half of our leadership team and our diversity representation is above that of the tech industry average. * The Perks. Taskrabbit offers our employees with employer-paid health insurance and a 401k match with immediate vesting for our US based employees. We offer all of our global employees generous and flexible time off with 2 company-wide closure weeks, Taskrabbit product stipends, wellness + productivity + education stipends, IKEA discounts, reproductive health support, and more. Benefits vary by country of employment. TASKRABBIT’S COMMITMENT TO DIVERSITY AND INCLUSION: An Active Commitment to Equity within our Company and Platform. We are an inclusive community where all who share our mission and values belong. Our diverse team represents the communities we serve, breaking down systemic barriers, and transforming lives- one action at a time. Taskrabbit is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, sex, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status. Taskrabbit is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Taskrabbit will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.
JOIN US AS A (SENIOR) RELEASE MANAGER - SYSTEM-OF-SYSTEMS (ALL GENDERS) IN OUR TECHNICAL PROGRAM MANAGEMENT DOMAIN AND HELP SHAPE THE FUTURE OF AUTONOMOUS MOBILITY! To make the vision of an autonomously driving mobility service a reality, we are building up the new business domain “System-of-Systems”. Within this domain, all activities for integrating the entire Robot-Taxi-Service out of several subsystems are conducted. A key task is the release management, which manages and coordinates the releases of all software & hardware components, resulting in an overall release for the Robot-Taxi-Service. As a (Senior) Release Manager in our Technical Program Management domain, you will have the opportunity to shape processes, drive impactful changes, take ownership of projects, and participate in decision-making within our System-of-Systems domain. WHAT YOU WILL DO Release: * Architect and optimize the release management processes for our autonomous ridepooling development, ensuring seamless and efficient deployment of software for different variants. * Conduct in-depth analysis of the existing release process, identifying bottlenecks and areas for improvement, and implement technical solutions to streamline and simplify the workflow. * Develop and implement automated solutions for artifact creation, deployment, and testing enablement, leveraging coding expertise to enhance the overall release pipeline. * Collaborate with development and operations teams to integrate automation tools and methodologies into the release process, ensuring reliability and consistency in software delivery. * Champion open communication and knowledge-sharing across teams, acting as a technical focal point to facilitate the resolution of release-related challenges. * Establish a long-term roadmap for evolving and standardizing release processes across various projects, with a focus on scalability and maintainability. * Act as a crucial connector between technical development, testing, and stakeholders. facilitating seamless collaboration and communication among cross-functional teams. Testing: * Bring the product to life and be able to contribute to our system testing activities and help deploy software updates to our test fleet, gaining valuable insight into the practical application of artefacts in real-world scenarios. * Participate in the verification and validation of our developed functionality within the target system environment. WHAT WILL HELP YOU TO FULFILL YOUR ROLE * Previous experience as a Release Manager/Engineer or in a similar role, coordinating software releases in a fast-paced environment. * Strong understanding of software development lifecycle and/or ASPICE and the application within agile environment. * Familiar with CI/CD practices and tools. * Experience with software application life cycle management (i.e. Polarion, Codebeamer, Jama, ...) and ability to orchestrate releases from such tools. Nice-to-have: * Hands-on experience in system testing (HiL and ViL). We welcome applicants from diverse backgrounds — even if you don’t meet every requirement. If you’re excited about the role and MOIA’s mission, we’d love to hear from you! OUR BENEFITS IN A NUTSHELL * Competitive salary (including bonus) * Hybrid work setup: Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration! * Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.) * Budget and monthly expense allowance for home office setup * Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog! * Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides * Subsidized fitness club membership or bike leasing * Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes * Mental health support, 1:1 sessions with external professionals and mental unload workshops * 30 vacation days, sabbatical and unpaid leave option * Relocation support with service provider (visa, administration, etc.) * Dog-friendly offices For student & internship positions, we have an adjusted set of benefits. You can find them here. BE WHO YOU ARE! We are a member of Charta der Vielfalt and are dedicated to actively fostering a workplace that celebrates and promotes diversity in various aspects such as age, gender identity, race, sexual orientation, physical or cognitive ability, and ethnicity. At MOIA, we embrace a culture where people are accepted, respected, valued, appreciated, and included. In our commitment to promoting diversity and inclusivity, we regularly provide unconscious bias training to all our employees. Furthermore, we continuously strive to enhance our hiring process by ensuring a diverse hiring panel. HOW WE WORK At MOIA, our teams are typically distributed across our office locations and collaborate in a hybrid setup. We work together both remotely and on site, choosing the mode of collaboration that fits the context, the work at hand, and each team’s rhythm. Spending time together in our offices is an important part of how we stay connected, build trust, and solve complex problems. At the same time, we value flexibility and give teams and individuals autonomy to shape their ways of working, with everyone having the freedom to organise their routines in a way that aligns with their work and their team’s needs. If you’d like to learn more about how we work, visit our blog for insights into our culture and hiring process, or follow us on Instagram for a look behind the scenes at MOIA. WHO WE ARE At MOIA we’re reimagining the future of mobility – safe, autonomous and tailored to the needs of cities and their people. As a tech company with more than 400 employees, we build mobility solutions that truly move cities forward. We launched our ridepooling service in Hamburg in 2019 and have been part of the city’s public transport system since 2023. Since launch, we have transported over 12 million passengers. Currently, MOIA is evolving from a mobility provider to a tech provider offering a scalable and safe turnkey solution for autonomous driving. With office locations in Berlin and Hamburg, our diverse and international team comprising more than 60 nationalities works together toward that shared mission. MOIA is more than a technology provider – we are a partner to cities and public transport operators committed to creating more livable spaces and delivering mobility solutions that are reliable, safe and comfortable. YOUR APPLICATION TO MOIA We value authenticity and personal insights in your application responses. While AI tools can be useful, we encourage you to answer the following questions based on your own experiences and understanding. This helps us keep a human touch and better evaluate your unique perspective and match for the role. To reinforce an unbiased screening process, we kindly ask you not to include your picture, age, address, or any other details unrelated to your qualifications and suitability for the role. Additionally, we anonymize applications during the initial review phase by removing personally identifiable information. This ensures that our evaluation focuses solely on your skills, experience, and potential – supporting a fair and inclusive hiring experience for all candidates.
CSQ427R4 SENIOR CUSTOMER ENABLEMENT PROGRAM MANAGER, NEW LEARNING EXPERIENCES As a Senior Program Manager within the Global Scaled User Enablement Practice, you will have the unique opportunity to design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally. You will report to the Global Scaled User Enablement Practice Leader and will own the strategy and execution of new scaled user learning programs, from pilot to global scale. You will bring an AI-first mindset to how learning is designed and delivered. Leveraging data, automation, and intelligent tooling to scale impact, while never losing sight of the human experience at the center of every program. You will leverage your expertise in program management, AI & data science, or equivalent enterprise technologies and stakeholder engagement to build compelling enablement experiences and drive adoption across GTM teams. This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for building new learning programs from the ground up and working across departments and regions. The impact you will have: * Build and launch new learning programs end-to-end in close partnership with with teams across Learning & Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering * Design and scale innovative learning programs within Databricks Free Edition, turning the platform into a world-class entry point for Learner growth and User adoption globally * Define learning initiatives for emerging technical audiences, such as App Developers and Database Admins, in close partnership with Product, Content Development, and Regional Program Managers to design, pilot, and scale learning programs globally * Track program performance and drive accountability through data-driven reporting and actionable insights What we look for: * 6+ years of technical program management and stakeholder management experience in an enterprise technology company * Impact-driven with a growth mindset, embraces change, adapts quickly, and see ambiguity as an opportunity * Experience designing and launching new programs or pilots from zero to one, with the ability to navigate ambiguity and work independently with minimal direction * Experience in Big Data, AI, data science, or equivalent enterprise technologies preferred * Ability to develop compelling stories based on data and motivate stakeholders and leaders to action * Experience creating scalable and simple processes and resources that are adopted by cross-functional teams * Experience working in or with product and go-to-market teams, such as professional services, customer success, marketing, sales * Strong understanding of enablement programs and training methodologies * Strong communications and presentation skills Pay Range Transparency Databricks is committed to fair and equitable compensation practices. The pay range(s) for this role is listed below and represents the expected base salary range for non-commissionable roles or on-target earnings for commissionable roles. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to job-related skills, depth of experience, relevant certifications and training, and specific work location. Based on the factors above, Databricks anticipated utilizing the full width of the range. The total compensation package for this position may also include eligibility for annual performance bonus, equity, and the benefits listed above. For more information regarding which range your location is in visit our page here. Zone 1 Pay Range $117,400—$161,350 USD Zone 2 Pay Range $105,600—$145,200 USD Zone 3 Pay Range $99,800—$137,150 USD Zone 4 Pay Range $93,900—$129,150 USD About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.