General Application - AMERICAS Region

Manager, Security Incident Response Team (USA)

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE We’re looking for a manager to lead the GitLab security incident response team (SIRT) in the Americas region. GitLab SIRT manages and investigates cybersecurity incidents across all GitLab operating environments and operates in a tierless SOC model. The team is responsible for threat hunting, alert triage, security investigations, deep-dive DFIR, and large-scale incident response, among other responsibilities. In this role, you will manage the day-to-day work of a team of incident response engineers - setting clear performance expectations, coaching their growth, and holding the team accountable for delivering quality results. You should have a strong technical background, be comfortable owning the full incident lifecycle from alert triage to retrospective actions, and be skilled at developing others to do the same. We are looking for someone who makes sound operational decisions under pressure and who actively looks for opportunities to "shift left" - improving defenses and leveraging AI and automation to optimize team workflows. You will implement program direction, maintain a culture of high performance, and defend GitLab infrastructure and products including GitLab.com, GitLab Dedicated, and GitLab Dedicated for Government (FedRAMP). This role requires availability during US West Coast business hours. Candidates based on the West Coast are preferred, though candidates in other time zones who are comfortable working these hours are also welcome to apply. Some after-hours and weekend coverage may be required to support engineers during high-severity incidents. Learn more about the Security Operations Department: * Security Incident Response Team * Trust and Safety Team * Security Logging Team * Red Team * Signals Engineering Team WHAT YOU'LL DO * Manage day-to-day team operations - establish clear goals, performance expectations, and accountability for direct reports; monitor progress and ensure timely delivery of quality results. * Develop and coach incident responders - provide candid, real-time feedback; advise on career growth; and foster a culture of investigation excellence, prioritizing depth and accuracy of analysis. * Proactively identify and fill talent gaps - participate in hiring decisions with a focus on candidates who will amplify GitLab's values and raise the team's technical bar. * Drive engagement and retention - recognize team member contributions, address engagement risks early, and create an environment of open feedback and psychological safety. * Cascade organizational context - translate division and company-wide strategy into clear, actionable team priorities; keep team members informed in a timely manner. * Implement and mature incident response processes - build and improve runbooks, procedures, and team capabilities that translate functional plans into tactical execution. * Lead incident response - serve as an escalation point and incident commander for high-severity events, including occasional nights and weekends; model the standard for quality investigations. * Enable cross-functional collaboration - coordinate effectively with peer SecOps teams, Legal, Customer Support, and Infrastructure to resolve incidents and close defense gaps through actionable retrospective mitigations. * Align the team on defensive improvements - drive insights from alerts, investigations, and incidents to improve GitLab's security posture and support a "shift left" mindset. * Champion remote-first practices - consistently model and coach team members on GitLab's remote working best practices, async communication norms, and handbook-first culture. WHAT YOU'LL BRING * Proven people management experience - track record of managing and developing a team of security engineers, setting performance expectations, providing coaching, and driving accountability for results. * Incident response leadership - demonstrated experience leading complex incident response operations, including large-scale incident coordination and the full lifecycle from triage to retrospective. * Hands-on technical background - experience conducting security investigations and log analysis using SIEM tools (e.g., Splunk, Elastic); working knowledge of GCP and/or AWS, including cloud forensics. * Customer-facing credibility - comfortable representing GitLab Security during customer escalations and high-visibility cybersecurity discussions. * Proactive hunting and threat intelligence - proficiency in threat hunting based on intelligence, and familiarity with supply chain threats targeting SaaS platforms. * AI and automation mindset - experience using AI/LLMs to improve incident response workflows and automate repetitive processes. * Platform familiarity - experience using GitLab (or a comparable DevSecOps platform) for project tracking; bonus if you have experience responding to threats against a SaaS platform. * Prioritization under pressure - ability to make sound operational decisions quickly, escalate issues cleanly, and guide the team on balancing what is urgent versus what is important. Due to government requirements, you must be a United States Citizen (defined as any individual who is a citizen of the United States by law, birth, or naturalization) to fill this position. ABOUT THE TEAM The Security Incident Response Team is a globally distributed team of incident response engineers split across three core regions; AMER, APAC and EMEA, and is at the forefront of security events that impact both GitLab’s products and company. We are both proactive and reactive, responding to security alerts, leading security investigations, conducting threat hunts and collaborating with peer Security Operations teams to conduct purple teaming exercises, build threat detections, improve security telemetry and investigate trending threats. Even though we’re a global team, we work together in a cross-regional manner and have automation and processes to facilitate collaboration when resolving incidents, handovers, and general collaboration for project work as well. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $150,000—$235,000 USD HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Trustee

IFRS Foundation

IFRS FOUNDATION CALLS FOR NOMINATIONS FOR TRUSTEE POSITIONS BEGINNING JANUARY 2027 The IFRS Foundation is a not-for-profit organisation created in 2001 to develop—in the public interest—high-quality, understandable, enforceable and globally accepted standards for general purpose financial reporting, and to promote and facilitate their adoption. This is done through its two standard-setting boards: the International Accounting Standards Board (IASB), which sets IFRS® Accounting Standards, and the International Sustainability Standards Board (ISSB), which sets IFRS Sustainability Disclosure Standards.   The Trustees of the IFRS Foundation oversee the Foundation and are accountable to a Monitoring Board of capital market authorities. The 22 Trustees are appointed from Africa, the Americas, Asia–Oceania, Europe and ‘at large’ (any area of the world), and come from varied professional backgrounds. They are responsible for governance and organisational strategy; for maintaining the Foundation’s Constitution and the Due Process Handbook; for appointing members to the IASB, the ISSB, the IFRS Interpretations Committee and various advisory bodies; and for funding. Trustees also assume the role of company directors in accordance with the UK Overseas Companies Regulations 2009. The Foundation is seeking three new Trustees: two from the Americas and one to fill an ‘at large’ position. The appointments begin on 1 January 2027. Qualified candidates will have senior-level experience from any broad array of professional backgrounds and an interest in corporate reporting. They will be able to demonstrate a firm commitment to serving the public interest, to the work of the Foundation and to the IASB and the ISSB as high-quality global standard-setters and will be knowledgeable about finance. They must be able to meet the time commitment, which includes, but is not limited to, at least three three-day meetings each year held in different locations around the world and serve on Trustee committees that meet during the three-day meetings as well as on an ad hoc basis via video calls. All candidates will be considered, though there is a preference for candidates with an investor background. Trustees are expected to engage with stakeholders in the markets in their geographical region. Trustees should understand, and be sensitive to, the challenges associated with the adoption and application of high-quality global accounting and sustainability disclosure standards. They should also have knowledge of relevant current issues, such as the effect of new technologies on corporate reporting and developments in investor and market information needs. Current employees of organisations represented on the Monitoring Board are not eligible for consideration. The appointments are for three years. Terms may be renewed for another three years. Read about the role of Trustees and how the Foundation ensures the group of Trustees remains diverse with an appropriate balance of professional backgrounds.   Please apply through our job board. Include a covering letter and CV addressed to Ken Robinson, Chair of the IFRS Foundation Nominating Committee. Applications are due by 21 July 2026   ***The Trustees have the discretion to review applications received after the specified date***   Interviews are planned to take place in the third quarter of 2026. Read about our  appointment process and the Trustee role specification to learn more about this opportunity and the Foundation at ifrs.org. About us At the IFRS Foundation, we believe better information leads to better decisions. We set financial reporting standards that enable companies to meet the evolving information needs of the global capital markets. United by our purpose to foster trust, growth and long-term financial stability in the global economy, we engage in challenging, meaningful work every day—across all our areas of expertise. If you share our passion for this mission, we want to hear from you. Diverse perspectives. International expertise. Working for our global organisation offers many benefits, including: * rewarding work that serves the public interest; * engagement with diverse international experts; * inclusive and collaborative teams; * intellectually challenging projects; * flexible working arrangements; * numerous areas of specialisation; and * opportunities for professional growth and development. Diversity and inclusion are seen as key strengths of our organisation. These qualities are essential for us to engage with and meet the needs of our varied global stakeholders, and they are part of what makes the IFRS Foundation a great place to work. #LI-MM1

Senior Manager, Technical Services Engineering

Mongodb

Technical Services has global team members in offices spanning the globe including New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin, and Buenos Aires. Outstanding customer satisfaction is achieved utilizing a 24x7x365 ‘follow-the-sun’ support model with regional teams covering the Americas, EMEA, and APAC regions. We are looking for a transformational leader to join the MongoDB Technical Services team, leading regional teams of MongoDB ‘core’ and ‘cloud’ Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB’s core database functionality as well as troubleshooting cloud issues to enable successful customer implementations at scale. Click here to learn more about our Technical Services team. We are looking to speak to candidates who are based in Austin, as this role will require working in our Austin office 3 or more days a week. TYPICAL RESPONSIBILITIES OF THE TEAM INCLUDE * Diagnosing and resolving performance related issues * Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements * Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution * Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues * Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team * Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community * Working on specific accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you! CANDIDATE PROFILE Required * 8+ years managing technical support or customer-facing engineering teams, with demonstrated success scaling operations, implementing process improvements, and elevating team performance * Proven track record in operational excellence: implementing metrics-driven improvements, designing scalable workflows, and optimizing resource allocation across distributed teams * Strong people development philosophy: history of coaching technical talent from individual contributors to senior engineers, with concrete examples of career progression under your leadership * Deep technical foundation across multiple database technologies (relational, NoSQL, distributed systems) with hands-on experience diagnosing complex production issues * Project leadership experience: successfully led cross-functional technical initiatives requiring coordination across engineering, product, and support organizations * Exposure to AI/ML technologies: understanding of how modern AI systems interact with data platforms, vector databases, or experience supporting AI-driven applications * Ability to balance technical depth with strategic thinking—equally comfortable reviewing query execution plans and presenting operational roadmaps to executives * Experience building and refining KPIs, implementing tooling improvements, and using data to drive team decisions * Strong diagnostic and troubleshooting skills with ability to lead-by-example during critical escalations * Comfort with the full people management lifecycle: hiring, performance management, succession planning, and translating organizational strategy to individual development plans * Ability to calibrate communication for diverse audiences—from kernel debugging sessions to executive business reviews Desirable * Prior work at a database company, specifically in the NoSQL space, or managing support for highly concurrent distributed systems in production. Scaled SaaS customer facing role experience preferred * Experience with modern observability, analytics, and automation tools; familiarity with how AI can enhance team operations * Track record of process innovation that demonstrably improved efficiency metrics (case deflection, resolution time, customer satisfaction) * Experience developing analytical dashboards using tools like Tableau, or implementing data-driven approaches to operational planning SUCCESS MEASURES * Within 30 days * Complete MongoDB’s new hire technical training program; be able to speak confidently about our total portfolio of products * Build initial rapport with the team and gain their trust * Within 60 days * Understand our global follow-the-sun processes and escalation processes * Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders * Have begun conducting regular 1 on1’s with your teams as well as other managers within Technical Services and across the business * Within 90 days * Take assignment of and drive five (5) cases to closure to learn our internal processes * Have identified areas of efficiency for the team to scale * Effectively lead regional escalations and RCA’s when needed * At 120 days and onward * Present a comprehensive operational improvement plan addressing at least two areas: process efficiency, tooling gaps, knowledge management, or team development frameworks * Conduct three (3) face-to-face interactions with marquee customers, either in-person or virtually * Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.  MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.   Req ID: 3263274319 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $140,000—$275,000 USD