Freelancer Learning & Development Content Creation (m/w/d) E-Learning-Autor*in 🐙

Head of Content

Paddle

What do we do? Paddle offers SaaS companies a completely different approach to their payment infrastructure. Instead of assembling and maintaining a complex stack of payments-related apps and services, we’re a Merchant of Record for our customers. That means we take away 100% of the pain of payment fragmentation. It’s faster, safer, cheaper, and, above all, way better. We’re backed by investors including KKR, FTV Capital, Kindred, Notion, and 83North and serve over 6000 software sellers in 245 territories globally. The Role We’re looking for a Head of Content to lead Paddle’s editorial direction and narrative consistency across the business. This role combines editorial leadership, narrative ownership, and operational discipline. You will define how we tell our story across long-form thought leadership, flagship reports, campaign content, executive messaging, and customer storytelling — ensuring every asset ladders up to our brand, category positioning, and commercial priorities. You will lead and mentor a team of writers, set standards for quality and tone, and build the systems that make great content scalable and measurable. You’ll partner closely with Creative, Communications, Product Marketing, and Demand to ensure message coherence across channels and moments that matter. What you’ll do * Define and lead Paddle’s multi-format content strategy and roadmap, aligned to brand, category, and business objectives. * Own narrative clarity and consistency across long-form, campaign, executive, and customer content. * Lead and mentor a team of writers, elevating quality, tone, structure, and craft across all output. * Edit, review, and approve flagship assets and campaign content for clarity, accuracy, and impact. * Partner with Creative, Comms, PMM, and Demand to align narratives and ensure message pull-through across channels. * Support executive thought leadership and key company-wide messaging moments. * Build scalable systems, templates, and governance for planning, briefing, approvals, and QA. * Manage freelance writers and external partners to extend capacity and capability. * Establish and maintain editorial standards and tone-of-voice guidelines. * Track performance and outcomes, using insights to improve effectiveness over time. * Leverage AI and automation tools to improve speed, quality, localisation, and content operations. We’d love to hear from you if you are * A senior editor and storyteller with experience leading content in a B2B or SaaS environment. * Strong at translating complex topics into clear, engaging, structured narratives for different audiences. * Experienced managing writers and contributors, giving direct, constructive feedback that raises the bar. * A confident partner to cross-functional leaders, able to align teams around narrative and priorities. * A strong systems thinker who enjoys building processes that improve quality and efficiency. * Comfortable balancing strategic leadership with hands-on writing and editing when needed. * Curious about AI and automation tools that help scale content creation, distribution, and insight. * A natural collaborator who builds strong relationships across creative, marketing, product, and leadership teams. Everyone is welcome at Paddle At Paddle, we’re committed to removing invisible barriers, both for our customers and within our own teams. We recognise and celebrate that every Paddler is unique and we welcome every individual perspective. As an inclusive employer we don’t care if, or where, you studied, what you look like or where you’re from. We’re more interested in your craft, curiosity, passion for learning and what you’ll add to our culture. We encourage you to apply even if you don’t match every part of the job ad, especially if you’re part of an underrepresented group. Please let us know if there’s anything we can do to better support you through the application process and in the workplace. We will do everything we can to support any accommodations needed. We’re committed to building a diverse team where everyone feels safe to be their authentic self. Let’s grow together. Our Values * Paddle Together - “None of us, is as smart as all of us” * Paddle Simply - “Simple can be harder than complex: you have to get your thinking clean to make it simple” * Paddle for others - “We can realise our wildest dreams, so long as we help enough other people to realise theirs” Why you’ll love working at Paddle We are a diverse, growing group of Paddlers across the globe who pride ourselves on our transparent, collaborative and respectful culture. We are a ‘digital-first’ company, which means you can work remotely, from one of our stylish hubs, or even a bit of both! We offer all team members unlimited holidays and 4 months paid family leave regardless of gender. We invest in learning and will help you with your personal development via constant exposure to new challenges, an annual learning fund, and regular internal and external training.

Senior Production Director

Jellyfish

At Jellyfish we believe that our individual differences are our greatest assets. We are passionate about empowering every employee to reach their full potential and contribute their unique perspectives to our collaborative environment. We are an equal opportunity employer and firmly believe that a diverse and inclusive workforce drives innovation and leads to better solutions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other personal characteristics that make them who they are. Jellyfish is a global digital marketing agency; a unique fusion of tech enthusiasts, creative minds, and media and data experts all united to empower our clients along their digital journey. Our commitment to embracing diverse perspectives fuels our innovation and strategies that challenge the status quo, reinvent media activation, and craft influential stories for our global clients and their customers. Join us in shaping a future where business growth and personal fulfilment go hand in hand. Job Description This is not a traditional production leadership role. As the Senior Production Director, you will serve as the champion for AI-driven creative workflows and position the Mexico Hub as the center of gravity for modern, AI content delivery, dedicated to supporting our largest US accounts. We are seeking a visionary and operationally excellent Design & Production Hub Lead to head our flagship delivery hub in Mexico. This is a pivotal leadership role within our global digital agency, carrying a dual mission. First, you will be the cultural and professional anchor for a talented team of 80+ local practitioners, fostering a high-performance environment where creative quality and team motivation thrive. Second, you will act as the chief architect of our operational future, leading the hub’s transformation into a GenAI-first production powerhouse powered by our proprietary platform, Pencil. Key Responsibilities: 1. People Leadership & Output Quality * Inspire & Empower: Provide strong local leadership to a diverse team of 80+ designers, developers, and production specialists. Foster a culture of psychological safety, high motivation, and continuous learning. * Elevate Craft & Quality: Establish and maintain rigorous standards for creative and production output, ensuring all work delivered from the Mexico hub is world-class and strictly aligned with global client expectations. * Talent Development: Identify, mentor, and retain top tier talent. Build clear career pathways and upskilling programs to prepare the team for the future of digital advertising. * Hub Operations & Culture: Drive local engagement initiatives, manage resource allocation efficiently, and ensure the Mexico hub remains a vibrant, collaborative, and inclusive place to work. * Cross-Border Synergy: Foster deeper collaboration, cultural alignment, and relationship building between the US and Mexico teams to ensure seamless cross-border delivery. * Commercial Accountability: Embed a hyper-commercially minded culture across the hub, optimizing resource utilization and driving profitability. In close alignment with the Mexico Country Managing Director, the Hub Lead will actively participate in global pitches and identify local commercial opportunities, guiding the team to unlock viable business pipelines for the Mexico City office by leveraging our GenAI capabilities as a core competitive advantage. 2. GenAI Transformation & Innovation * Drive the "GenAI-First" Evolution: Lead the strategic and operational shift from traditional production workflows to an automated, augmented, GenAI-first model. * Pencil Evangelism: Act as the primary champion and super-user of our proprietary GenAI application, Pencil. Integrate its capabilities into the DNA of daily hub operations. * Change Management: Navigate the team through the cultural and technical shifts of AI adoption, addressing resistance with empathy, clarity, and continuous training. * Process Re-engineering: Audit legacy ways of working and design new, hyper-efficient workflows that leverage Pencil to scale content creation, optimize turn-around times, and reduce production friction. Leverage AI through Real-Time Creative processes to deliver more efficient creative through to production and cost-effective delivery. * Feedback Loop: Partner closely with global product and engineering teams to provide local feedback, feature requests, and use-cases to continuously improve the Pencil platform. Qualifications & Experience: Experience: 10+ years of experience in creative production, digital advertising, or studio management, with at least 4+ years in a senior leadership/people-management role overseeing large teams (50+ people). AI Literacy: A passionate early adopter of Generative AI tools (image, text, video, and workflow automation). Direct experience managing an AI transition or implementing automated creative workflows is highly desirable. Change Management: Proven track record of transforming traditional creative operations into agile, tech-driven models without sacrificing creative integrity. Agency Savvy: Deep understanding of the global digital advertising landscape, asset localization, dynamic creative optimization (DCO), and high-volume asset production. Languages: Native-level fluency in Spanish and full professional proficiency in English are required (frequent collaboration with global leadership). Leadership Style: A blend of high emotional intelligence (EQ) to motivate people, and sharp operational intelligence (OQ) to drive technical change. US Market Understanding: Experience managing large, demanding US-based client accounts, with a thorough understanding of their market dynamics and speed requirements. Commercial Acumen: Strong financial acumen with proven experience in scoping, budgeting, resource modeling, and driving hub profitability. Network: A robust network of top-tier freelance creative and production talent across Mexico and LATAM.   Note: We emphasise skills, expertise and behavioural attributes over years of experience and traditional degrees. If you want to join our collaborative team, we invite you to apply today with your resume in English. Additional Information Join Jellyfish and experience a workplace where we prioritise your growth, celebrate your contributions, and empower you to tailor your work environment to suit your needs. 💰 Savings fund: You'll save 5% of your monthly income and Jellyfish will contribute the same amount you save to your savings fund. 💫 Custom Work Environment: Work remotely for up to 60% of your days and shape your day between 8am. and 6:30pm with flexible working hours. 🏥 Health Insurance: We provide a private health insurance policy that includes visual and dental plan coverage. Unfortunately, there has been an increase in fake recruiters impersonating Jellyfish and unlawfully using our brand name. If you are unsure if an email with a job offer you have received is genuinely from Jellyfish, or if you suspect any fraudulent activity, please report it to talentacquisition@jellyfish.com.

WPP Production | Interactive Project Director, Japan

WPP

WPP is the trusted growth partner for the world’s leading brands.  We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth.    We work with the world's most valuable brands and have global reach across 100+ markets, with deep local expertise.   Our people are the key to our success. We're committed to fostering a culture of creativity, belonging and continuous learning, attracting and developing the brightest talent, and providing exciting career opportunities that help our people grow.    For more information, visit WPP.com.   THE COMPANY: About WPP Production We are WPP Production - the unified global production company that brings together all of WPP's content producers, studios and craft experts into one connected organisation. We combine world-class human craft with next generation technology to originate, design, and deliver multi-channel content systems at scale. Built for borderless collaboration and powered by deep craft expertise, we are the production engine designed for today's always on, AI driven marketing world.  About WPP WPP is the trusted growth partner for the world’s leading brands. We unite cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel in a single company – powered by exceptional talent and our agentic marketing platform, WPP Open, to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit WPP.com. #L THE ROLE: We are looking for a passionate leader and technical champion for the creation of rich front-end experiences. You will manage a team of HTML5, Javascript, CSS developers and be ultimately responsible for the clients’ technical delivery. You have an in-depth knowledge of current and emerging front-end technologies and can work with server-side technical leads to create and integrate complex client-side applications. You will have a clear idea of what ‘good’ looks like, and be able to communicate best practice to your colleagues and fellow project members. You will work with WPP Production and partner organisations to define the optimum technical approach for client projects and ceaselessly promote best practice, quality and craft in your code and the code of those you lead. Strong communication skills, including the ability to listen, understand, advocate, and persuade are essential as you will represent your practice in client and internal senior stakeholder meetings. You will Provide technical thought leadership and promote the vision, strategy and services of the digital department to both educate our teams within WPP Production and to be seen as a leading figure in the industry. Define our distributed development strategy and processes across our onshore, offshore and remote teams, including identifying and developing key strategic technology partnerships. You will manage a team of highly skilled developers ranging from Graduate to Senior level, implementing and maintaining development practices, running meetings and workshops that ensure the growth, motivation and continued development of the team, and ultimately take responsibility for the quality of your team’s output. The team needs to build/modify responsive web pages using HTML, CSS, JavaScript, etc. based on the visual briefs. You will work closely with other discipline leads (QA/PM) to ensure scoping, estimates, and requirements are estimated correctly and delivered with minimal errors. You must be enthusiastic about technology and constantly be looking at the next innovation. On top of possessing strong oral, interpersonal, and organizational abilities, you must be able to work in a fast paced environment. Flexibility and tolerance is a necessity.   KEY RESPONSIBILITIES: * Co-ordinating with leads across key delivery teams (Tech, Project Management, QA, and Resource Management) * Ensure compliance with Hogarth production processes * Acting as the point of escalation for project issues raised by team leads, resolving problems quickly and communicating effectively * Coaching and developing the team in their roles with regular performance reviews to ensure success in their personal development * Manage the team hiring and keeping briefs clear and consistently updated * Interviewing candidates for the team and taking responsibility for the approval of freelancers to work in a fast paced and reactive environment * Set and manage client expectations while coordinating and ensuring all parties follow the agreed workflows * Build strong, trusting relationships with all key stakeholders, function leads, cross-functional project managers, senior managers, and third-party vendors that are directly involved with the work * Manage the approval of quarterly budgets, flagging important budget fluctuations to the client and line manager * Draft, prepare and present timelines, documents, and presentations and reports both to the client and to the team * Ensure that the line manager is always aware of all client issues and proposed solutions (including potential delays) to ensure swift resolution and avoid further escalation * Ensure your account consistently delivers against all contractual obligations including SLAs and KPIs * Act as a brand QC/Guardian – always ensure brand guidelines, QC checklists and procedures are followed * Keep GAD and FD informed of any circumstances which would positively or negatively affect forecasts * teamwork, create balanced work schedule and ensure people are able to deliver results * Identify training requirements for team members to ensure their adherence to processes and workflow * Plan resources for overseas projects and inform talent manager and line manager of new recruitment needs * Plan, prepare and implement the induction of new starters   REQUIREMENTS: * A minimum of 12 years Project Management experience background, of which 2 years are leading a team * Experience of leading innovation, leveraging emerging platforms and quickly facilitating new ideas and platforms to market * Excellent communication, negotiation and influencing skills * Know-how in working cross-functionally to build relationships between business units, technology, product, media, agency, and design teams * Experience working on international initiatives - ideally with exposure to emerging markets * Self-motivated and a self-starter * Very high competence in project management software such as Microsoft Project and Omniplan * Extensive experience in costing, quotations and project scope definition * Excellent communication skills to different target groups within the project team, management and clients * Ensure understanding of the contractual obligations, commercial arrangements and SLAs of the accounts and ensure specific details are understood by the wider team where relevant * Analytical and detailed in project documentation, accountability, and tracking * Pragmatic, team player with excellent written and verbal communication skills * Understanding of brands and brand challenges * The ability to function productively in a fast-paced, high-pressure environment * High level of IT literacy, including use of spreadsheets * Strong numeracy skills * Support GAD/CSD and FD in revenue forecasting on an ongoing basis * Keep GAD/CSD and FD informed of any circumstances which would positively or negatively affect forecasts * Ensure full compliance with all financial procedure and policies * Prioritization, time management and attention to detail * Resilience and ability to work under pressure * Excellent communication skills, written and verbal, in both Japanese and English * Strong interpersonal skills * Highly organised, detail oriented, customer focused, and proactive * Possess technical understanding of mobile and web technologies necessary to run projects and convey details. Examples would be: * iOS and Android development * Cloud computing * HTML5/CSS/JavaScript * ecommerce/Shopping Carts * Social Media Strategies/Platforms * Familiarity with creative production and development tools is always an advantage. Such software includes Adobe Creative Suite, BBEdit, SVN, GitHub, Eclipse, Dreamweaver, Final Cut Pro and others. In addition, familiarity with mobile and web platforms and ecosystems would also be advantageous * Must be able to travel as required, sometimes for several weeks at a time I-DNP We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process. WPP is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers. PLEASE READ OUR PRIVACY NOTICE (HTTPS://WWW.WPP.COM/EN/CAREERS/WPP-PRIVACY-POLICY-FOR-RECRUITMENT) FOR MORE INFORMATION ON HOW WE PROCESS THE INFORMATION YOU PROVIDE.