(Senior) Sales Manager (f/m/d) - West

Hypatos

DEINE AUFGABEN Bei Hypatos gestalten wir die Zukunft von Global Business Services mit AI Agents. Unsere Lösung hilft einigen der größten Unternehmen weltweit dabei, ihre Global Business Services durch KI zu transformieren und zu automatisieren.  Als Senior Customer Success Manager bist Du der strategische Partner unserer Enterprise-Kunden und verantwortest deren langfristigen Erfolg mit Hypatos. Du arbeitest direkt mit Führungskräften und Decision Makers aus Business und IT zusammen, entwickelst gemeinsame Erfolgsstrategien und stellst sicher, dass unsere Kunden messbaren Geschäftswert aus ihren KI-Initiativen erzielen.  Diese Rolle geht weit über klassisches Customer Success Management hinaus. Du verbindest Executive Advisory, Business Value Consulting, Customer Strategy und kommerzielles Wachstum, um nachhaltige Kundenbeziehungen aufzubauen und auszubauen.  Du übernimmst Verantwortung für strategische Enterprise Accounts, treibst Adoption und Expansion voran und gestaltest gleichzeitig aktiv die Weiterentwicklung unserer Customer-Success-Organisation.  Deine Aufgaben  * Strategische Kundenpartnerschaften aufbauen  Du entwickelst vertrauensvolle Beziehungen zu Global-Business-Services-Leitern, Global Process Ownern, Automation und Transformation Leads und agierst als strategischer Sparringspartner für ihre KI-Transformation.  * Business Value und ROI realisieren  Du identifizierst Geschäftspotenziale, entwickelst Success-Pläne und unterstützt Kunden dabei, konkrete Ergebnisse wie höhere Automatisierungsraten, Effizienzsteigerungen, Qualitätsverbesserungen und Kosteneinsparungen zu erzielen.  * Executive Engagement steuern  Du führst Executive Business Reviews, Governance-Meetings und strategische Workshops durch und übersetzt komplexe technische Zusammenhänge in verständliche Geschäftsempfehlungen.  * Wachstum ermöglichen  Du identifizierst neue Anwendungsfälle, Expansion Opportunities und strategische Initiativen innerhalb Deiner Kundenbasis und arbeitest eng mit Sales zusammen, um Wachstumspotenziale erfolgreich umzusetzen.  * Risiken proaktiv managen  Du erkennst frühzeitig Risiken für Adoption, Wertrealisierung oder Retention und leitest geeignete Maßnahmen ein, um langfristigen Kundenerfolg sicherzustellen.  * Customer Success bei Hypatos weiterentwickeln  Du gestaltest aktiv unsere Customer-Success-Organisation durch neue Playbooks, Governance-Modelle, Best Practices und skalierbare Prozesse.  * Stimme des Kunden sein  Du bringst Kundenfeedback strukturiert in Product, Engineering und Leadership ein und hilfst dabei, die nächste Generation unserer AI-Plattform zu gestalten.  * Funktionsübergreifend arbeiten  Du arbeitest eng mit Product, Marketing, Sales, Solution Consulting und Professional Services zusammen, um eine exzellente Customer Experience sicherzustellen. DEIN PROFIL * Wir suchen erfahrene Customer-Success-Professionals, die komplexe Kundenumgebungen verstehen, Verantwortung übernehmen und echte Geschäftsergebnisse erzielen möchten. Du bringst mit: * Mindestens 5 Jahre Erfahrung im Enterprise Customer Success, Strategic Account Management, Value Consulting oder Enterprise Consulting * Nachweisbare Erfolge bei Retention und Expansion von Enterprise-Kunden * Erfahrung in der Zusammenarbeit mit Executive Stakeholdern und C-Level-Führungskräften * Erfahrung mit Enterprise SaaS, KI-, Automatisierungs- oder Digital-Transformation-Lösungen * Fähigkeit, Business Cases und ROI-Storys zu entwickeln und überzeugend zu präsentieren * Ausgeprägte analytische Fähigkeiten sowie eine datengetriebene Arbeitsweise * Erfahrung in komplexen Multi-Stakeholder-Umgebungen * Hervorragende Kommunikations- und Präsentationsfähigkeiten * Hohe Eigenverantwortung, Ownership und Umsetzungsstärke * Fließende Deutsch- und Englischkenntnisse * Nice-to-Have * Erfahrung im Bereich AI, Intelligent Document Processing oder Enterprise Automation * Erfahrung in Shared Services, Finance Operations, Procure-to-Pay oder Accounts Payable * Erfahrung in Scale-ups oder schnell wachsenden SaaS-Unternehmen * Kenntnisse moderner Customer-Success-Methoden und Frameworks Wer bei uns erfolgreich ist  Du bist bei uns richtig, wenn Du:  * Verantwortung übernimmst, statt auf Anweisungen zu warten * gerne in komplexen Stakeholder-Umgebungen arbeitest * Business Impact wichtiger findest als reine Aktivität * komplexe Herausforderungen strukturiert lösen möchtest * KI als fundamentale Veränderung der Arbeitswelt betrachtest * in einem Scale-up mitgestalten möchtest   UNSER VERSPRECHEN * Arbeite an der Spitze der KI-Transformation im Enterprise-Umfeld * Unterstütze führende europäische Unternehmen bei der Einführung von AI Agents * Übernimm Verantwortung für strategische Enterprise-Kunden * Gestalte aktiv die Weiterentwicklung unserer Customer-Success-Organisation * Erhalte echten Gestaltungsspielraum und hohe Eigenverantwortung * Persönliches Weiterbildungsbudget, flexible Arbeitsweise und regelmäßige Team-Events

RoomPriceGenie

About RoomPriceGenie ✨🧞‍♂️ Founded in 2017, RoomPriceGenie is dedicated to helping hoteliers around the globe achieve optimal pricing. 🌍 We understand that many small hotels face challenges with digitalization, making their operations increasingly complex and often resulting in lost revenue. This is where we come in! We have developed a powerful solution that enables hotels to set the right prices in just seconds. ⏱️ Our state-of-the-art algorithm analyzes both internal hotel data and market trends to recommend pricing strategies that enhance revenue and improve booking rates. With customers spanning the globe—from the USA and Canada to Iceland, South Africa, China, Slovenia, Italy, and the UK—RoomPriceGenie has made a meaningful impact in the hospitality industry, and our clients love the results. ❤️ Now, we are excited to expand our customer base and spread the word about how we can support hoteliers in optimizing their pricing strategies. We invite you to join us on this journey! We actively encourage applications from candidates with diverse backgrounds to enrich our team and drive innovation. YOUR ROLE As a Senior Fullstack Engineer (Frontend-Focused) in the Customer Journey Team (Growth) at RoomPriceGenie, you’ll build the user-facing experiences that drive activation, engagement, and long-term success. Your primary focus will be on frontend development using React and TypeScript, crafting intuitive, high-quality user interfaces and experiences. You’ll work closely with backend systems and should feel comfortable navigating and contributing to our Python/Django services when needed. You’ll operate with high autonomy, combining technical excellence with strong product awareness. Together with Product and Design, you’ll help us build a data-informed, experimentation-driven product that continuously improves the customer journey. WHAT YOU’LL DO * Design, build and maintain high-quality, scalable frontend applications using React and TypeScript. * Own the end-to-end development of user-facing features, from UX implementation to backend integration. * Collaborate closely with backend engineers and contribute to Python/Django services when needed. * Take end-to-end ownership of product initiatives, from discovery to deployment, monitoring and iteration. * Write clean, maintainable and well-tested code, applying modern frontend testing practices. * Partner with Product, Data and Design to deliver impactful user experiences. * Ensure strong performance, accessibility and usability across the frontend. * Help instrument the frontend with the right events and data signals for analytics and experimentation. * Participate in architecture discussions and technical reviews, especially around frontend and API design. * Drive continuous improvement in frontend architecture, tooling and developer experience. YOUR PROFILE * Strong professional experience as a Senior Software Engineer, with a focus on frontend development. * Advanced proficiency in React and TypeScript (or similar modern frontend frameworks). * Solid understanding of frontend architecture, state management and performance optimization. * Comfortable working with Python/Django backends — able to read, understand and contribute when needed. * Strong understanding of software design and testing practices. * Experience working in product-driven SaaS environments is a strong plus. * Familiarity with CI/CD pipelines, AWS infrastructure and modern observability tools. * A product-minded engineer who understands user needs and builds with impact in mind. * High ownership mentality — you enjoy taking features from idea to measurable outcome. * Strong collaboration and communication skills. * Fluent in English and based in the European time zone (UTC+0 to UTC+2). NICE TO HAVE Experience with either: * Design systems, component libraries and frontend scalability patterns. * Product analytics and experimentation tooling. * Event-driven architectures (Kafka, Celery, message queues). * Data platforms (Snowflake, Airflow, dbt, Dagster, Cube). What We Offer at RoomPriceGenie 💪 At RoomPriceGenie, we don’t just offer jobs; we offer an adventure! 🚀 Join us in an exciting startup atmosphere where you can grow your career while changing the world for tens of thousands of independent hoteliers. 🌍 Our global and diverse team is fueled by passion and a shared mission. We thrive in a culture that’s all about transparency, respect, and making a real impact together. Here’s what you can expect when you become part of our Genie family: * Remote-First Model: Work from (almost!) anywhere. 🌍🧑‍💻 Some roles need you in a specific country or time zone — we'll always flag that in the job ad. And whenever you like, come co-work with us in Mannheim, Berlin, or Sydney. 🏢 * One Team, One Vision, One Goal: We’re in this together! 🤝 Our Genies are laser-focused on our mission, collaborating to make magic happen. ✨ It’s no wonder we score a stellar 9.3 from our team members! 🌟 * Epic Team Gatherings: Every year, we bring our global crew together 🌎 for a week of networking, brainstorming, and fun. 🎉 Plus, enjoy regular hangouts in our offices to keep the camaraderie alive. * Growth and Development: We’re all about lifelong learning! 📚 Level up your skills with personal and professional development opportunities. You’ll even snag up to three extra days off each year to focus on your growth. 📈 * 5 Years? 5 Weeks! Stick with us, and we’ll reward your loyalty. After five years, you’ll earn an incredible five weeks of bonus vacation time 🏖️ to recharge and explore the world. 🌍 * Birthday Celebrations: It’s your day, so take it off! 🎂 Celebrate your birthday the way you want, guilt-free. * Flexible Hours: We get it—life happens! ⏰ We offer flexible working hours to help you balance your work and personal life seamlessly. * Wellbeing Matters: Your mental health is a top priority. 🧘 Every Genie gets access to Headspace, the leading meditation app, to help you cultivate a happier, healthier, and more zen life. 🌿 * BetterHelp Support: We also offer BetterHelp, a professional online therapy and counseling platform, giving you additional support whenever you need it.💛🧠 We kindly ask that recruitment agencies refrain from reaching out regarding this vacancy. Thank you for your understanding.

vivenu

Redefine the future of live entertainment tech Welcome to vivenu, the global leader in event ticketing tech and one of the world’s fastest-growing live entertainment tech firms. We are transforming event ticketing for global leaders like the Grammys, the Golden Globes, Stanford University and the Hockenheimring turning what was once a simple transaction into a strategic business advantage. Backed by over $65 million in funding, our platform empowers event organizers to own their brand experience, unlock deep data insights, and seamlessly integrate ticketing into their digital infrastructure. With six offices worldwide and growing, we deliver a customizable, intuitive solution and industry-leading support that simplify even the most complex ticketing challenges – helping organizers deliver exceptional experiences and drive real growth. Join us and build the future of live entertainment. With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month — and counting. Our API-first platform solves complex system challenges at scale — delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.