Regional Director - Professional Services på Omni i Remote - US
Omni · Remote - US
Regional Director - Professional Services
ABOUT OMNI
Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni
gives enterprises a...
ABOUT OMNI
Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni
gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers
in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack.
Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round
Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B.
ABOUT THE ROLE
Omni is looking for a Regional Director to own and grow our North American Professional Services team. You'll lead highly
experienced Architects and Engagement Managers, partner closely with Sales leadership, and be accountable for scoping, partner
subcontractor management, delivering customer outcomes and team development in your region.
You'll report to the VP of Professional Services and be a key voice in shaping the customer experience and implementation at Omni.
YOU WILL
Own team performance across core metrics: billable utilization, customer outcomes and financial performance. - Hire, develop,
and retain a high-performing team of Managing Architects & Engagement Managers
Coach architects on deal and project strategy, and work with EMs to advance process hygiene and to drive efficiency
Manage and maintain exceptional subcontracting partner relationships, staying up on capacity, capabilities, and handling unique
needs to further the business relationship
Identify patterns in customer needs and projects and feed insights back to product, marketing, and enablement
Be the final accountable party for back office processes in your region, working with internal stakeholders such as Finance,
operations and sales to ensure the clarity and completion of every transaction
Network with leaders at prospects, customers and partners
Collaborate cross-functionally with CS, Marketing, and Product on GTM strategy
Be a dynamic and responsive leader, anticipating and positioning for an always evolving landscape of customer needs
ABOUT YOU
7+ years in SaaS, consulting, data or other relevant domains
Track record of exceeding performance objectives as an individual contributor or a manager
Excellent cross-functional collaborator, especially with sales teams
Builder mentality — comfortable in an environment where process is still forming
Clear, direct communicator who gives feedback early and often
NICE TO HAVE
Experience implementing analytics or embedded analytics
3+ years managing teams strongly preferred
Familiarity with dbt, Snowflake, or modern data stack tooling
Prior experience at a high-growth Series B/C company
LOCATION & TRAVEL:
The role is based in our San Francisco headquarters, but we’re open to strong candidates anywhere in the US. Travel may be up to
30%, based on customer needs.
WHY JOIN US
Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data
Health, dental, and vision insurance
401(k) Plan
Unlimited PTO
Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box.
Please, let us know if you need any reasonable accommodations during the interview process.
Datadog is seeking a Director, Technical Account Management (TAM) for the EMEA region to join our high-growth organization and
world-class Technical Post Sales (TPS) Team. You will own the strategy, growth, and execution of a team of 25–30 today, with a
clear mandate to scale to 50–70+ over the next two to three years. You will be building organizational infrastructure, developing
first-line leaders, and establishing scalable processes before they're needed.
TAMs are technical experts who provide paid "white glove" technical services to our largest customers, supporting adoption and
providing guidance across the comprehensive Datadog product suite. A TAM is held in high regard as an expert and trusted advisor
for how IT Operations translates to business value.
This is a senior leadership role where you will set the technical post-sales vision for all of EMEA, own executive relationships
with key accounts, evangelize the TPS offering at scale, and grow services revenue across the region.
At Datadog, we place value in our office culture—the relationships and collaboration it builds and the creativity it brings to the
table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.
WHAT YOU'LL DO:
* Scale the EMEA TAM organization from 25–30 to 50–70+, hiring first-line leaders, designing team structures, and building
systems that sustain quality through rapid growth.
* Lead a team of managers and senior TAM ICs across EMEA, ensuring customer success, retention, and expansion at high standards
of technical delivery.
* Own the commercial strategy for the TPS program, partnering with Sales to position, price, and sell TAM services as a core part
of the Datadog value proposition.
* Define and execute regional OKRs aligned with global TPS goals, driving accountability through your leadership team each
quarter.
* Lead executive-level recruiting and build a leadership pipeline from within, developing managers who can in turn scale their
own teams.
* Serve as executive sponsor for strategic EMEA accounts, engaging at the C-suite level to reinforce value, resolve escalations,
and identify expansion opportunities.
* Partner with global TPS, Product, Sales Engineering, CS, and Enablement to standardize and evolve the TAM offering, customizing
for regional needs where warranted.
* Establish operational rigor: clear metrics, health scorecards, capacity planning, and forecasting to give full visibility into
team performance and customer outcomes.
* Drive talent development programs such as performance reviews & career growth plans, focusing on building future leaders within
the organization and motivating, growing, & retaining top talent.
WHO YOU ARE:
* 8+ years leading Professional Services, TAM, or Sales Engineering teams, with demonstrated success scaling an organization from
fewer than 25 to 50+ headcount.
* Experience managing managers: you hire and develop first-line leaders and have a track record of building leadership depth
within your orgs.
* Commercially minded, with direct experience selling or co-selling services and a history of growing services revenue; you
position TAM as a value driver, not a cost center.
* Technically fluent across infrastructure, cloud platforms (AWS, Azure, GCP), observability, and monitoring, credible with
practitioners and C-level executives alike.
* A strategic operator who pairs vision with execution: you set direction, build the systems to support it, and develop your
team's ability to operate independently.
* 3–5+ years earlier in your career as a TAM, Solutions Architect, or equivalent client-facing technical IC, giving you firsthand
credibility with your team.
* Willing and able to travel up to 50% of the time across the EMEA region.
BONUS POINTS:
* Experience redesigning organizational structures mid-growth: building new team shapes or specializations as a business scales.
* Track record evangelizing cloud adoption, observability, or security to C-level and board-level stakeholders across EMEA.
* Hands-on experience with Datadog or other leading cloud monitoring and observability platforms.
* Multilingual or deep experience navigating multi-cultural teams across EMEA markets.
Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's
okay. If you're passionate about technology and want to grow your skills, we encourage you to apply.
BENEFITS AND GROWTH:
* Best-in-breed onboarding
* Generous global benefits
* Intra-departmental mentor and buddy program for in-house networking
* New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
* Continuous professional development, product training, and career pathing
* An inclusive company culture, able to join our Community Guilds and Inclusion Talks
Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.
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About Datadog:
Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the
technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place,
using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI
leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram,
LinkedIn, and Datadog Learning Center.
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Equal Opportunity at Datadog:
Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national
origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other
characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal
requirements. Here are our Candidate Legal Notices for your reference.
Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of
our website or need assistance completing the application process, please complete this form. This form is for accommodation
requests only and cannot be used to inquire about the status of applications.
Privacy and AI Guidelines:
Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and
Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
For over 20 years, Smartsheet has empowered teams to manage work seamlessly and scale solutions smarter. Now, in our most
ambitious chapter yet, we are uniting human teams with AI agents. By orchestrating the work agents do best, automating manual
tasks and uncovering insights at scale, we create the space for people to focus on what truly matters: judgment, creativity, and
big thinking. That is magic at work, and it’s what we show up for every day.
Smartsheet is looking for an Enterprise Account Executive to join our EMEA organisation. You will be responsible for increasing
software and services sales by expanding existing customers' adoption along with targeting new logo acquisition. This is an
incredibly exciting opportunity to help build out a strategically important vertical for Smartsheet.
This role is based at Smartsheet in London, UK (hybrid or UK, remote eligible) and reports to a Regional Director, Enterprise
Sales.
You Will:
* Exceed quarterly and annual software and services sales quotas
* Lead primary and secondary account teams by partnering with Solution Engineering, Consulting, Customer Success, Customer
Outcomes, Marketing and Sales Development
* Develop short and long-term growth and renewal strategies across your customer base
* Balance tactical execution whilst ultimately targeting complex, high-value solution-based deals
* Proactively develop unsolicited proposals that align with customer initiatives and position Smartsheet as an enterprise
software solution provider
* Accurately forecast sales opportunities, while tracking and using critical metrics that predict sales success
* Perform other duties as assigned
You Have:
* 7+ years of experience selling enterprise software or services
* Demonstrable track record of exceeding assigned quotas and receiving recognition for high-performance
* Demonstrable experience building relationships with senior line-of-business leaders, IT executives and operational managers
within Enterprise organisations (>10,000 employees)
* Understanding and experience of selling directly and through partners
* Proven ability to manage a large and diverse pipeline of sales opportunities
* Proven experience in developing successful go-to-market strategies
* Proven experience executing complex, solution-based strategic sales processes
* World class sales basics in terms of pipe generation approaches, territory planning, account planning and deal execution
* Highly accountable for actions and performance
* Resilient and adaptable to change
* High integrity with the ability to build trust
* Excellent instinct and judgment to make sound choices
* Strong self awareness in terms of strengths, weaknesses and where to have the highest impact
* Comfort in ambiguity with the ability to translate complexity into clarity
* High humility with a mindset of continuous improvement
* Curious, creative and able to respectfully challenge
* Self-motivated and driven by a need to make a difference
* Provides leadership by leveraging collective strengths, providing vision and by buying into collective objectives
* Legally eligible to work in the UK on an ongoing basis
Perks & Benefits:
* Employer-paid Private Medical and Dental, additional cost for family members
* Monthly contributions toward your pension
* Monthly stipend to support your work and productivity
* 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
* 20 weeks fully paid Maternity Leave
* 12 weeks fully paid Paternity/Adoption Leave
* Personal paid Volunteer Day to support our community
* Opportunities for professional growth and development including access to Udemy online courses
* Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
* Teleworking options from any registered location in the UK (role specific)
Get to Know Us:
At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom
to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know
that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites
you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is
our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK,
Australia, Germany, Costa Rica, Japan, Bulgaria, India, and Singapore. All qualified applicants will receive consideration without
regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled
status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
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