
doinstruct · Remote within Germany
Field Marketing Manager (f/m/x) Most field marketing roles are run as logistics: book the booth, ship the banners, scan the badges, hand a spreadsheet to sales...
Field Marketing Manager (f/m/x)
Most field marketing roles are run as logistics: book the booth, ship the banners, scan the badges, hand a spreadsheet to sales,
move on. This one is built differently. You own events as a pipeline channel, from the target you set before booking to the deals
that close because you made the follow-up happen. It's a more strategic seat than field marketing usually gets, and it's yours to
run.
doinstruct builds software that helps organizations train and enable their frontline teams, the people in factories, logistics,
and service environments who are hardest to reach with conventional L&D. Our customers are manufacturers, industrial operators,
and traditional enterprises, which means our events aren't generic SaaS conferences. You'll be in the rooms where these buyers
actually are, and you'll own what we get out of being there.
This is also a solo seat. The trade-show calendar already exists, so you're not starting from zero, but there's no playbook yet
for turning it into pipeline. If you're excited to own programs end to end, experiment with new approaches, and build the field
marketing motion from the ground up, this role is for you.
🎯 What you'll own
what's about to go wrong.
non-digital-native frontline audience.
approved, including saying no to an internal favorite when you have to.
🙋 Who you are
and why.
remotely.
🤩 What's different here
You own the channel, not a slice of it. That's the upside and the hard part in one sentence. There's no senior field marketer
above you setting the plan, which means more ownership than most people at your level get, and also more rope. The follow-up loop
with sales is yours to make work, and our customer base means the events are more specific and more interesting than the usual
SaaS circuit.
🚀 Why doinstruct
easier.
going.
📈 What success looks like
3 months You've taken over the existing event calendar, met the sales and CS people you depend on, and you can tell us what each
upcoming event is supposed to return. The webinar program is yours.
6 months Events you've run have produced pipeline you can point to and explain. The follow-up loop with sales works because you
made it work. You've already cut or changed something on the calendar based on what's actually generating opportunities.
12 months The way doinstruct runs events looks different than it did when you started, and you're the reason. There's a repeatable
motion for turning an event into pipeline, and as the function expands, you're the obvious person to lead it.
At doinstruct, you can make full use of your skills and play an active role in the further development of our start-up. And yes,
we attach great importance to a positive working atmosphere, maximum transparency, communication at eye level, and support every
step of your personal and professional development.
Even if you don't tick all of the boxes, but you are motivated and want to work with us, you are very welcome to apply.
We embrace diversity and hire people based on their ability to perform a job. People of any race, gender, gender expression,
sexual orientation, religion, age, disability, political opinion, or marital status are welcome at doinstruct.
_
For questions or remarks please reach out to our Talent Acquisition Manager, Leonard, at leonard.mielke@doinstruct.com.
doinstruct builds training software for the frontline workforce: shift supervisors, machine operators, and field teams at manufacturers, logistics companies, and industrial enterprises. For these companies, getting people trained, keeping them compliant, and making sure they can do their job is how daily operations run. Series A, 400+ customers, below 2% churn. When the software breaks or stops making sense, the consequences are immediate. A Schichtleiter is locked out 30 minutes before a morning training. A manager needs a certificate for a compliance audit on Friday, and it hasn't appeared in the system. An operations lead has been hitting the same error for a week. Fin, our AI support agent, resolves 30 to 50% of incoming tickets on its own. The cases it can't handle need someone who can read the situation, communicate clearly with a frustrated customer, and make the right call on whether to fix it, find a workaround, or escalate. We're looking for that person: someone to work alongside Fin, tackle what it can't resolve, and make sure the customers who rely on doinstruct to run their operations can actually use it. 🎯 WHAT YOU'LL OWN * Handle first-line support via chat and email, in German (and sometimes English). Fin handles the straightforward volume; what reaches you has already cleared its filter, so expect edge cases: confused users, workaround requests, situations that need actual judgment. * Triage every ticket: resolve it yourself, find a workaround, or route it upstream with enough context that whoever picks it up can act immediately. * Learn the product fast and mostly on your own. The documentation helps, but the product moves, and the knowledge you need will often come from figuring it out. * Maintain quality across every response, including when the customer is frustrated, and the right answer isn't obvious. * Bring what you notice back to Leadership and the product team. The patterns in what reaches you as a human are some of the best product feedback the company has. 🙋 WHO YOU ARE * You've worked in a situation where unhappy people needed help, and you had to figure out how to give it without a script. Customer support, hospitality, a Werkstudent role where things regularly went wrong: all count. * You write clearly in German and English. In German specifically, you can write to a factory floor manager who's never used software like this and make it feel manageable rather than his fault. * You are an avid user of LLM solutions and understand how to adapt them for optimal results, to what extent you can trust their output, and when they tend to fail. * You find software genuinely interesting at the level of "how does this actually work?" Curiosity matters here more than technical credentials. * When you hit something you haven't seen before, you go figure it out. 🤩 WHAT'S DIFFERENT HERE Fin handles 30 to 50% of everything that comes in. What you work on is what Fin passes: genuinely ambiguous problems, mostly on your own. Sonja, our CS Team Lead, is your main working partner. She built the current support function from scratch and trained Fin to handle the volume it does, and knows the product better than almost anyone outside Engineering. Engineering handles escalations for genuine technical issues. 400+ customers, Series A funded, below 2% churn. The product is genuinely used and genuinely valued, which shapes every customer conversation you'll have. A lot of independent problem-solving, not much of a manual, and a product that changes. Some days, that will feel like a lot. If you're looking for a structured environment with defined processes, this role will frustrate you. The people in this role before have moved into QA, product input, and other directions that opened up based on what they were good at and what doinstruct needed at the time. The paths aren't guaranteed. They have happened. 📈 WHAT SUCCESS LOOKS LIKE 3 months The queue is yours. You're making triage calls independently, your product knowledge is built from the work itself, and Sonja isn't reviewing responses before they go out. 6 months You're starting to level up the systems around you. Patterns from your queue are reaching Engineering in a form they can act on. You're building process: response approaches, triage heuristics, escalation criteria that exist somewhere beyond your own head. 12 months There's proof. Something in how doinstruct runs support is measurably better because you were here. A pattern you surfaced led to a Fin improvement. A process you built is now the default. A class of tickets that used to require escalation gets resolved at first line. ____ At doinstruct, you can make full use of your skills and play an active role in the further development of our start-up. And yes, we attach great importance to a positive working atmosphere, maximum transparency, communication at eye level, and support every step of your personal and professional development. Even if you don't tick all of the boxes, but you are motivated and want to work with us, you are very welcome to apply. We embrace diversity and hire people based on their ability to perform a job. People of any race, gender, gender expression, sexual orientation, religion, age, disability, political opinion, or marital status are welcome at doinstruct. _ For questions or remarks please reach out to our Talent Acquisition Manager, Leonard, at leonard.mielke@doinstruct.com.
🚀 ABOUT US At doinstruct, we're building a world where anyone can learn to do anything - faster, smarter, and with better tools. We’re creators of practical training software that helps modern teams scale operational excellence. From frontline teams to complex field ops, we make learning truly work. We’re a small, fast-moving team of engineers, designers, operators, and educators. We value real-world impact, thoughtful execution, and a healthy dose of curiosity. 👀 WHAT’S THIS TALENT POOL? You might not see an open role that fits you today but if you believe in our mission and want to be part of it someday, we want to hear from you. Joining our talent pool means you’ll be first in line when a relevant opportunity opens. We’ll reach out if and when your skills and our needs align. YOU MIGHT COME FROM BACKGROUNDS LIKE: * Product management or design, especially for B2B SaaS, compliance, or industrial tools * Engineering (frontend, backend, or fullstack) with a focus on reliability, scalability, and security * Customer success or implementation for complex, mission-critical software * Sales or GTM roles with deep empathy for operators and frontline teams * Training design, enablement, or instructional design with a compliance mindset Or other areas where you can help us serve industries that never stop moving. 🧩 PROBLEMS WE LOVE TO SOLVE * Delivering compliance training that's efficient, not tedious * Helping companies scale safety and operational excellence as they grow * Building technology that’s intuitive enough for crews, not just desk workers * Supporting industries where “getting it right” is non-negotiable ✨ WHY YOU MIGHT BE EXCITED * Meaningful product: We serve teams doing real, hands-on work. You’ll build things that help them thrive. * High trust, high ownership: We’re early-stage but deliberate. Everyone has a hand on the product and the direction of the company. * Supportive team: We care about quality, speed, and humanity in equal measure. * Remote-first, not remote-only: Work where you work best, with optional in-person moments throughout the year. 📬 HOW TO EXPRESS INTEREST If you're excited about doinstruct (even if there's no perfect role open right now) we’d love to hear from you. All you need to do is upload your CV and fill out a quick form. No cover letter needed. A few things to know: * We’ll only reach out if a role opens up that’s a strong match. (We’re not ghosting—we’re just waiting for the right fit.) * By applying, you’re giving us permission to keep your info for 6 months. After that, we'll delete it automatically. If you’re still interested down the road, you’ll just need to reapply. * When you apply, it helps to tell us: * A little about who you are and what you’re great at * What kinds of roles or problems you’d be excited to work on * Why doinstruct feels like a place you'd want to be We’ll keep an eye out for opportunities that line up—and if something opens up that fits, you’ll be the first to know. ____ At doinstruct, you can make full use of your skills and play an active role in the further development of our start-up. And yes, we attach great importance to a positive working atmosphere, maximum transparency, communication at eye level, and support every step of your personal and professional development. Even if you don't tick all of the boxes, but you are motivated and want to work with us, you are very welcome to apply. We embrace diversity and hire people based on their ability to perform a job. People of any race, gender, gender expression, sexual orientation, religion, age, disability, political opinion, or marital status are welcome at doinstruct. _ For questions or remarks please reach out to our Talent Acquisition Manager, Leonard, at leonard.mielke@doinstruct.com.
ÜBER UNS Contorion is Germany's largest online specialist retailer for professional tradesmen and industrial supplies. To realize our vision of revolutionizing the offer for small and medium-sized companies, we are looking for dynamic and motivated people who want to become part of our team! As a Senior FP&A Manager, you take ownership of the full P&L planning cycle — from forecasting and budgeting to in-depth financial analysis and reporting — ensuring alignment across internal stakeholders (Sales, Analytics, Operations, Procurement, Marketing, and Category Management), external partners, and overall business goals. DEINE AUFGABEN * You deliver coherent, timely, and consistent financial analysis that sparks discussions around business trends and financial matters. You act as an advisor and coach to the business teams on all financial topics. * You analyze sales trends, margins, and operational expenses to provide actionable insights and ensure accurate, timely reporting. * You lead financial discussions during weekly and monthly business update calls, working closely with senior management and highlighting risks and opportunities. * You prepare financial analyses for business model changes to support strategic decision-making. * You drive automation and efficiency in financial planning processes. * You improve financial reporting tools and dashboards to increase visibility and support better decisions. * You take ownership of cost control and CAPEX management to further improve profitability. * You manage and optimize working capital, ensuring efficient cash flow and contributing to both operational and strategic goals of the company. DEIN PROFIL * You have a degree in business administration, economics or a similar field, ideally with a focus on controlling or accounting. * You bring relevant experience in finance, preferably in retail, e-commerce, or other fast-paced environments. * You’re great at financial modeling and comfortable using Excel and Google Sheets. * You have solid knowledge of HGB; experience with Oracle is a plus. * You enjoy working with large data sets and tech-driven finance processes, and you speak English well. WAS DICH ERWARTET * Flexibility: We support you in your schedule. With our hybrid work approach and the option to work part-time, you can remain flexible and work from home for up to 3 days. * Work-life balance: With 30 days of vacation, the possibility to work remotely from abroad, and sabbaticals, we take care of your relaxation. * Mobility: Whether by public transport or by bike, we subsidize your job ticket or job bike. * Health & Wellbeing: Stay healthy with us! With nilo.health and Urban Sports you can actively boost your body and mind. Our company events keep the team spirit up. Fruit, drinks and granola "sweeten" your day in the office. * Development: With regular feedback and training opportunities, we offer the tools for your personal development plan. * Culture: We live transparency, respect, courage, and passion. Our principles are anchored in the teams and create a unique, cooperative working environment.