
Fathom · Remote
ABOUT FATHOM We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your ca...
We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key
moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant,
searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into
a place for alignment and momentum.
We’re a small company that creates magical experiences through the hard work of focused builders. We try to live our values - Care
Deeply, Seek Leverage, Share Ownership, Sustain Urgency, and Be Tenacious - in everything we do, every day.
We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far:
🥇 #1 Most Used App of the Year on HubSpot for 2025
🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating
🥇 #1 Product of the Day and #2 AI Product of the Year
🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces
📈 We’re hitting revenue and usage records every week
We think you’ll be pretty excited about Fathom too if you give it a try. Sign up today (it’s free)!
We are looking for an SRE who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The
role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer
experience.
As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing
to our culture of innovation and continuous improvement.
friction
bonus)
real impact.
design.
interested in what you’ve done and learned.
hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this
is a good fit for all involved.
For us, tech has never been about just hardware or software. It’s about people. It’s our meaningful relationships, deep expertise and practical know-how in technology that drive what we do. We put our customers, our partners and the environment at the heart of everything we do and our people are the difference that make the difference. At boxxe, we understand, we collaborate, we simplify, we care and we deliver; together we are making tech human. YOUR MISSION 💪 The IT Infrastructure Engineer is responsible for the deployment, configuration and ongoing support of enterprise infrastructure across both virtual and physical environments. The role focuses on Windows Server deployments, clustering technologies, storage integration (MPIO), identity and access solutions (PingFederate, UserLock MFA), and application onboarding within a secure, highly available environment. WHAT YOU’LL BE DOING 🎯 * Deploy and configure Windows Server environments across VMware vCenter (virtual builds) and physical servers * Perform system provisioning including OS installation, patching and baseline security hardening * Manage virtual machine lifecycle (provisioning, resizing, decommissioning) * Monitor and optimise resource utilisation across clusters * Document onboarding processes and standards * Maintain technical documentation including SOPs and runbooks * Administer and maintain VMware vSphere / vCenter environments * Manage virtual machine lifecycle (provisioning, resizing, decommissioning) * Monitor and optimise resource utilisation across clusters * Design and implement Windows Failover Clustering solutions * Configure and support Multipath I/O (MPIO) for SAN storage * Ensure resilience and high availability of critical systems * Lead/support application onboarding including authentication integration and infrastructure provisioning * Collaborate with application owners to meet security and connectivity requirements * Document onboarding processes and standards * Provide support for infrastructure incidents and requests * Troubleshoot complex issues across Windows, VMware and identity platforms * Participate in on-call support where required * Ensure systems meet organisational security and compliance standards * Support patching cycles and vulnerability remediation * Work with cyber and compliance teams as required * Maintain technical documentation including SOPs and runbooks * Contribute to continuous service improvement initiatives WHAT EXPERIENCE WE THINK YOU’LL NEED 🚀 * Strong experience with Windows Server (2016/2019/2022) * Experience with VMware vSphere / vCenter * Knowledge of Windows Failover Clustering and MPIO * Configure and support PingFederate for SSO and application federation * Manage UserLock MFA including policy configuration and access control * Support secure authentication integration across enterprise platforms * Understanding of Active Directory, DNS, DHCP, and networking fundamentals * Experience with F5 load balancers, Citrix, and Linux (RHEL/OEL) * Knowledge of ITIL processes and PowerShell scripting * Strong problem-solving skills and ability to work under pressure * Clear communication with stakeholders * Proactive approach to documentation * Secure and reliable infrastructure deployments * High availability of critical systems * Successful application onboarding * Timely incident resolution and audit-ready documentation * Scheduled On-call and Out of Hours OS Patching participation (renumerated) * Ability to obtain/holder of BPSS & SC Clearance > As an equal opportunity employer, we are committed to building a team that represents a variety of backgrounds, perspectives, > and skills. boxxe does not discriminate based on race, religion, colour, national origin, sexual orientation, gender identity, > age, marital status, veteran status, or disability status. All our employment is based on qualification, excellence, and > business need.
Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. About the role Engineering at Moniepoint is an inspired, customer-focused community dedicated to crafting solutions that redefine our industry. Our infrastructure runs on some of the cool tools that excite infrastructure engineers - kubernetes, docker etc. We also make business decisions based on the large stream of data we receive daily, so we work daily with big data, perform data analytics and build models to make sense of the noise and give our customers the best experience. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. Position Overview We are seeking an experienced Cloud Engineer to design, implement, and manage our multi-cloud infrastructure. The ideal candidate will have deep expertise in cloud platforms, container orchestration, infrastructure automation, CI/CD pipelines, and observability solutions, ensuring scalable, reliable, and cost-effective cloud operations across multiple cloud providers. Principal Duties and Responsibilities Cloud Infrastructure Management * Design, deploy, and manage multi-cloud infrastructure across Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI) * Architect and implement highly available, fault-tolerant, and scalable cloud solutions * Manage cloud resources including compute instances and networking components * Design and implement disaster recovery and business continuity plans for cloud workloads * Migrate on-premises applications and services to cloud environments with minimal disruption * Optimize cloud resource utilization and implement auto-scaling policies * Maintain comprehensive documentation of cloud architectures, configurations, and runbooks Kubernetes & Container Orchestration * Design, deploy, and manage production-grade Kubernetes clusters across multiple cloud providers * Implement and maintain container orchestration strategies for microservices architectures * Configure and manage Kubernetes resource objects * Manage Kubernetes cluster upgrades, scaling, and performance optimization * Troubleshoot complex container and orchestration issues in production environments * Implement multi-cluster and multi-region Kubernetes deployments for high availability Service Mesh & Advanced Networking * Design, deploy, and manage Istio service mesh for microservices communication and observability * Configure Istio traffic management, including virtual services, destination rules, and gateways * Implement advanced traffic routing (canary deployments, A/B testing, traffic splitting) using Istio * Deploy and manage Istio observability components (telemetry, distributed tracing, service graphs) * Implement circuit breaking, retries, timeouts, and fault injection for resilience testing * Configure Istio ingress and egress gateways for external traffic management * Monitor and optimize service mesh performance and resource utilization * Implement multi-cluster service mesh architectures across different cloud providers Reverse Proxy & Load Balancing * Deploy, configure, and manage HAProxy for high-performance load balancing and reverse proxy * Implement HAProxy ACLs, backend routing, health checks, and session persistence * Design and implement Nginx as reverse proxy for web applications and API gateways * Configure Nginx for rate limiting and request filtering * Implement Nginx load balancing algorithms and upstream health monitoring * Manage Nginx Plus features for advanced traffic management and monitoring * Optimize HAProxy and Nginx performance for high-throughput environments Infrastructure as Code & Configuration Management * Develop and maintain infrastructure as code using Terraform * Create reusable, modular Terraform configurations for various cloud resources and Implement Terraform state management and remote backends * Design and implement configuration management solutions using Ansible * Develop Ansible playbooks and roles for automated server provisioning and configuration * Integrate Terraform and Ansible workflows for end-to-end infrastructure automation * Implement infrastructure version control, code review processes, and GitOps practices * Manage infrastructure drift detection and remediation * Create and maintain infrastructure documentation and architecture diagrams * Implement policy-as-code using tools like OPA (Open Policy Agent) or Sentinel CI/CD Pipeline Management * Design, implement, and maintain continuous integration pipelines using Jenkins and Harness * Optimize build times and pipeline efficiency * Integrate security scanning (SAST, DAST, container scanning) into CI/CD pipelines * Configure Jenkins jobs, pipelines, and shared libraries for automated build, configure build agents, runners, and execution environments * Implement Harness deployment pipelines for cloud-native applications * Integrate CI/CD pipelines with version control systems (Git, GitHub, GitLab) * Implement continuous deployment workflows using ArgoCD for Kubernetes-based applications * Design and implement GitOps workflows with ArgoCD for declarative application delivery * Manage ArgoCD application definitions, sync policies and multi-cluster deployments * Implement progressive delivery strategies (blue-green deployments, canary releases) using ArgoCD Message Streaming & Event-Driven Architecture * Deploy and manage Apache Kafka clusters for real-time data streaming and event-driven architectures * Configure Kafka topics, partitions, replication factors, and retention policies * Implement Kafka Connect for data integration with various sources and sinks * Monitor Kafka cluster health, performance metrics, and consumer lag * Optimize Kafka performance for high-throughput and low-latency use cases * Troubleshoot Kafka producer and consumer issues Database & Proxy Management * Deploy, configure, and manage ProxySQL for MySQL load balancing and high availability * Implement query routing, caching, and connection pooling strategies using ProxySQL * Optimize database performance through ProxySQL query analysis and optimization * Implement database failover and disaster recovery using ProxySQL * Monitor ProxySQL metrics and troubleshoot connection and performance issues * Integrate ProxySQL with database clusters and replication topologies * Implement database access security and audit logging through ProxySQL Cloud Networking * Design and implement cloud networking architectures, including VPCs, subnets, and network segmentation * Configure and manage cloud load balancers (Application Load Balancers, Network Load Balancers, Cloud Load Balancing) * Implement VPN connections, Direct Connect/Interconnect, and hybrid cloud networking solutions * Implement network security controls, including security groups, network ACLs, and firewall rules * Implement network monitoring and traffic analysis * Troubleshoot complex networking issues across multi-cloud environments * Design and implement private connectivity between cloud providers Secrets Management & Security * Configure and manage HashiCorp Vault for centralized secrets management across multi-cloud environments * Configure Vault secret engines (KV, database, PKI, AWS, GCP, Azure dynamic secrets) * Manage Vault high availability clusters and disaster recovery procedures * Implement dynamic database credentials and secret rotation strategies * Manage Vault encryption as a service for application-level encryption * Implement Vault agent and sidecar injectors for Kubernetes workloads * Migrate secrets from legacy systems to Vault Qualifications, Competency & Skills Required Education & Experience * Bachelor's degree or diploma in Computer Science, Information Technology, Engineering, or related field * Minimum of 5 years of proven experience in cloud engineering, DevOps, or platform engineering roles * Hands-on experience managing production workloads across multiple cloud platforms * Relevant cloud and technology certifications are highly desirable Technical Skills Cloud Platforms (Required) * Google Cloud Platform (GCP): Deep expertise in Compute Engine, GKE, Cloud Storage, Cloud SQL, VPC, Cloud Functions, Cloud Run, IAM * Amazon Web Services (AWS): Proficiency in EC2, EKS, S3, RDS, VPC, Lambda, ECS, CloudFormation, IAM * Microsoft Azure: Experience with Virtual Machines, AKS, Blob Storage, Azure SQL, Virtual Networks, Azure Functions, ARM templates * Oracle Cloud Infrastructure (OCI): Familiarity with Compute, OKE, Object Storage, networking, and OCI-specific services * Multi-cloud architecture design and implementation experience * Cloud migration strategies and execution (lift-and-shift, re-platforming, re-architecting) Container & Orchestration (Required) * Expert-level Kubernetes knowledge, including cluster architecture, networking, storage, and security * Hands-on experience with managed Kubernetes services (GKE, EKS, AKS) * Proficiency in Docker containerization, image optimization, and registry management * Experience with Helm charts for application packaging and deployment * Knowledge of container runtime environments (containerd, CRI-O) Service Mesh & Microservices (Required) * Istio: Deep expertise in Istio architecture, deployment, and operations * Istio traffic management (virtual services, destination rules, gateways, service entries) * Istio security features (mTLS, authorization policies, peer authentication, request authentication) * Istio observability and telemetry configuration * Multi-cluster and multi-mesh deployments * Service mesh troubleshooting and performance optimization * Understanding of sidecar proxy patterns and Envoy proxy * Experience with other service mesh solutions (Linkerd, Consul Connect) is a plus Reverse Proxy & Load Balancing (Required) * HAProxy Advanced configuration and management for load balancing and high availability * Nginx Expert-level configuration as reverse proxy and API gateway * Nginx rate limiting, and performance tuning * Nginx load balancing algorithms and upstream configurations * Experience with Nginx modules and custom configurations * High availability configurations using keepalived, VRRP, or similar * Integration with Kubernetes ingress controllers (Nginx Ingress, Istio Ingress) Infrastructure as Code (Required) * Advanced Terraform skills for multi-cloud infrastructure provisioning * Terraform module development, state management, and workspace strategies * Proficiency in Ansible for configuration management and automation * Ansible playbook development, roles, and inventory management * Experience with version control systems (Git) and GitOps workflows * Infrastructure testing frameworks (Terratest, Kitchen-Terraform) CI/CD Tools (Required) * Jenkins: Pipeline development (declarative and scripted), shared libraries, plugin management * Harness: Deployment pipeline configuration, workflow creation, approval gates * ArgoCD: GitOps workflows, application synchronization, multi-cluster management * Integration of CI/CD tools with Kubernetes and cloud platforms * Automated testing and deployment strategies * Artifact repository management (Nexus, Artifactory, cloud-native registries) Messaging & Streaming (Required) * Apache Kafka architecture, cluster management, and operations * Kafka topic design, partitioning strategies, and performance tuning * Kafka Connect experience * Experience with Kafka management tools (Kafka Manager, Cruise Control) * Understanding of event-driven architectures and patterns Database & Proxy Technologies (Required) * ProxySQL configuration, management, and optimization * MySQL database administration basics * Understanding of database replication and clustering Observability & Monitoring (Required) * Prometheus metrics collection, PromQL, and alerting rules * Grafana dashboard design and visualization techniques * Log aggregation and analysis Networking (Required) * Deep understanding of TCP/IP, DNS, HTTP/HTTPS, and network protocols * Cloud networking concepts (VPC, subnets, routing tables, NAT, VPN) * Load balancing strategies and implementations * Service discovery and DNS-based routing * Network security and firewall configuration * Software-defined networking (SDN) concepts Scripting & Programming * Proficient in scripting languages: Python, Bash * Go or python programming basics for tooling development * YAML and JSON for configuration management * Understanding of software development best practices Secrets Management (Required) * HashiCorp Vault: Advanced knowledge of Vault architecture, deployment, and operations * Vault authentication methods and integration with cloud providers and Kubernetes * Vault secret engines (KV v1/v2, database, transit, cloud dynamic... What we can offer you * Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. * Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process * A technical interview with the Hiring Manager * A behavioural and technical interview with a member of the Executive team.
Senior Infrastructure Engineer (OpenStack) Location: UK (Remote) Department: Infrastructure Reporting to: Head of Infrastructure ABOUT NEXGEN CLOUD: NexGen Cloud is the company behind Hyperstack, a full-stack AI cloud serving tens of thousands of customers from AI researchers to enterprises running the world's most compute-intensive workloads. We deliver on-demand and private GPU infrastructure to teams who treat performance as a requirement, not a feature. We're a tight-knit, fast-moving team working at the cutting edge of AI cloud infrastructure. We practice what we preach, equipping our people with AI at every level so we can solve harder problems, ship faster, and keep raising the bar for what enterprise GPU infrastructure looks like. THE ROLE: SENIOR INFRASTRUCTURE ENGINEER (OPENSTACK) This role exists because our platform is scaling quickly — and complexity comes with it. As we expand our OpenStack and Kubernetes environments globally, we need engineers who can take real ownership of how the platform is designed, operated, and improved. You'll have direct ownership over business-critical infrastructure that impacts performance, reliability, and customer experience. This is not a maintenance role. If you like solving hard problems, owning systems end-to-end, and seeing the impact of your work immediately — you'll enjoy this. WHAT YOU'LL BE DOING: Rather than a long checklist, here's what success in this role looks like: * Own the design, deployment, and operation of OpenStack and Kubernetes environments — ensuring platform performance, scalability, and resilience for GPU workloads * Build and improve infrastructure using infrastructure-as-code and GitOps practices, driving automation across provisioning, deployment, and operational workflows * Optimise GPU workload scheduling using Kubernetes and NVIDIA tooling, and implement monitoring, logging, and alerting to ensure platform stability * Lead incident response and drive continuous improvement of reliability across the platform * Maintain strong security controls across infrastructure and container layers — RBAC, network policies, and tenant isolation * Work closely with Platform, DevOps, AI, Product, and Support teams to align infrastructure capabilities with customer and platform requirements ABOUT YOU: We're more interested in how you think and work than in a perfect CV. You'll likely bring a combination of the following: ESSENTIAL * Exposure to GPU infrastructure, HPC, or large-scale compute environments * Proven experience operating Kubernetes at scale — ideally bare-metal or private cloud * Solid understanding of Linux, networking, and storage systems * Experience with infrastructure automation, CI/CD, and Git-based workflows * Strong ownership mindset — comfortable operating without heavy oversight and able to simplify and scale systems in a fast-moving environment NICE TO HAVE * Experience integrating Kubernetes with OpenStack * Ideally hands-on experience running OpenStack in production environments * Familiarity with advanced networking or cloud-native ecosystems * Contributions to open-source projects WHAT WE OFFER: * Competitive salary and annual discretionary bonus scheme * Employee wellbeing benefits * 25 days of holiday, plus public holidays * Flexible working arrangements (remote or hybrid, depending on role and location) * Real ownership and autonomy, with the trust to take initiative and experiment * The opportunity to make a visible, meaningful impact as we scale * Clear career progression and growth opportunities in a fast-growing company * A collaborative, international culture built on trust, transparency, and ownership * The chance to help shape NexGen Cloud's team, culture, and future alongside ambitious, mission-driven colleagues MORE INFORMATION Head over to our NexGen Cloud careers page to view current openings and follow us on LinkedIn and X to learn more about our journey, newest releases and hear exciting news in the neocloud space.