Infrastructure Engineer

Fathom

ABOUT FATHOM We created Fathom to eliminate the needless overhead of meetings. Our AI assistant captures, summarizes, and organizes the key moments of your calls, so you and your team can stay fully present without sacrificing context or clarity. From instant, searchable call summaries to seamless CRM updates and team-wide sharing, Fathom transforms meetings from a source of friction into a place for alignment and momentum. We’re a small company that creates magical experiences through the hard work of focused builders. We try to live our values - Care Deeply, Seek Leverage, Share Ownership, Sustain Urgency, and Be Tenacious - in everything we do, every day. We started Fathom to rid us all of the tyranny of note-taking, and people seem to really love what we've built so far: 🥇 #1 Most Used App of the Year on HubSpot for 2025 🔥 #1 Rated on G2 with 4,500+ reviews and a perfect 5/5 rating 🥇 #1 Product of the Day and #2 AI Product of the Year 🚀 Most installed AI meeting assistant on both the Zoom and HubSpot marketplaces 📈 We’re hitting revenue and usage records every week We think you’ll be pretty excited about Fathom too if you give it a try. Sign up today (it’s free)! ROLE OVERVIEW We are looking for an SRE who is passionate about leveraging data and automation to drive a highly dynamic infrastructure. The role is a unique blend of infrastructure and internal tooling to reduce friction at every step of delivering an amazing customer experience. As part of our team, you'll play a pivotal role in scaling our infrastructure, reducing toil through automation, and contributing to our culture of innovation and continuous improvement. HOW YOU’LL HELP US WIN * By 30 Days: * Use your observability background to help scale our existing tools to new heights as we continue to grow the platform. * Enhance our existing automation for scaling our infrastructure and improve the development experience. * By 90 Days: * Play a key role in continuing to diversify and scale our platform across additional regions. * Evaluate options to replace our existing real-time data pipeline for enhanced multi-regional capabilities. * Provide platform support to all of engineering, using data-driven decision-making. * By 1 Year: * Work with engineering to re-evaluate what observability means for the Fathom platform, and drive improvements to remove friction * Help us design and implement improvements to our elastic multi-regional storage platform. * Drive platform improvements to enhance reliability and efficiency REQUIREMENTS Hard Skills: * Proficiency with and preference for Infrastructure as Code / GitOps tooling. * Foundation in Observability best practices and implementation. * Experience in a SaaS or PaaS environment. * Experience with Google Cloud Platform (GCP) and Google Kubernetes Engine (GKE), including proficiency with GCP/GKE networking * Familiarity with our tech stack: Message Queues, Prometheus, ClickHouse, ArgoCD, Github Actions, Golang. (Ruby / Rails is a bonus) Soft Skills: * Curiosity-driven with a focus on delivering results. * A generalist mindset with the ability to dive deep into a wide range of challenges. * Resilience and an ability to grind through complex problems. * Openness to disagreement and commitment to decisions once made. * Strong collaborative skills, with the ability to explain complex insights in an accessible manner. * Independence in managing one’s workload and priorities. WHAT'S IN IT FOR YOU * The opportunity to shape the dynamic platform of a growing company. * A role that balances scaling infrastructure, enabling development teams, and internal tooling development * A chance to work with a dynamic and collaborative team. * Competitive compensation and benefits. * A supportive environment that encourages innovation and personal growth. WHY YOU SHOULD JOIN US * Opportunity for impact. We’re established enough to ship instead of fighting fires and early enough that your work will have a real impact. * Startup experience. You’ll work closely with our CEO, a 2X Founder/CEO with a background in computer science and product design. * We embrace being fully remote. We schedule meetings sparingly and instead heavily use async comms (Slack, Notion, Loom) ABOUT THE INTERVIEW * No live coding. We have no idea who thought writing code on whiteboards was a good idea but we hate it. We’re much more interested in what you’ve done and learned. * You’ll meet the entire team. We think it’s important that you get to meet everyone you’ll be working with. * No bullshit. Ask us anything you like. We’ve never understood why companies pretend they’re something that they’re not in the hiring process - you’re going to find out eventually so we’d rather you know who we are up front so we can both make sure this is a good fit for all involved. * Quick turnaround time. We know you have lots of options so we move fast usually in less than a week from start to finish.

LiveScore Group

INFRASTRUCTURE ENGINEER Cape Town Hybrid working (On-site Tuesday and Thursday) Based on the Cape Town beachfront – a breathtaking expanse of white sand and surf, against the backdrop of the world-famous Table Mountain is our newest addition to LiveScore Group – Wonderlabz. With a strong legacy collective expertise, the team in Cape Town push the boundaries of gaming design and development, always aiming to provide advanced solutions to complex operational challenges delivering inhouse gaming software to LiveScore Group of the highest quality, every time. LiveScore Group is home to LiveScore, LiveScore Bet and Virgin Bet and now Wonderlabz - four of the most exciting brands in the sports and gaming industries today. We are passionate and excited about what we do in the Sports Media, Gaming and Betting sector and are proud of the high ratings we have achieved. We live our values, aiming to enhance and increase the enjoyment of sport through innovative products and immersive experiences. Trust is important in how we work, ensuring we are a collaborative unit who holds each other accountable. Relentlessly ambitious in everything we do, we embrace change and understand that failure is part of success. We use our platform for positive social change and work to build a company our employees are proud to work for. We have a long-term commitment to diversity and inclusion. Our I.D.E.A (Inclusion, Diversity, Equality, Awareness) Forum is critical to our business and is embedded in our organisational structure to support a sense of belonging for everyone and to create a culture that allows all employees to thrive. The Role The Infrastructure Engineer’s role is to administer the Online Gaming platforms, ensure optimum performance and availability of such platform, provide third/fourth-level troubleshooting support, and liaise with all applicable service providers and third parties including NOC/1st/2nd line support. Provide technical support to all roles. Key Responsibilities  * Partake in the design and implementation of new setups * Assist in process improvement and automation. * Test and design new systems/services and their suitability for possible use in production environments * Proactive monitoring and support of the live and staging infrastructure * Investigate and react to any live or staging issues that might arise * Prepare and take part in the periodic release of new software * Act as an escalation point for issues flagged by customer support * Handle service requests, incidents, problems and change requests, using ITIL best practice. * Assist in process improvement and automation. * Assist in intensive investigations into problems that would included detailed log and metrics analysis to provide detailed analysis, resolution and future prevention of such issues Skills, Knowledge and Experience * All-rounder with proven experience in linux based environments with very good IT knowledge * Possess excellent communication skills, capable of delivering information to both technical as well as non-technical personnel, the ability to work autonomously and in a team environment * Detect/analyse alarms to provide fault isolation and remote troubleshooting, being a responsible individual for problems until their complete resolution * Ability to analyse logs for troubleshooting issues, including malicious activity or cybersecurity threats, code and systems errors and problems * Understands how to direct, support and guide other team members and knows how to motivate them with great attention to detail and acts as a senior technical resource for outages until restoration. * Production support or implementation of Kubernetes, preferable in google managed Kubernetes environment (GKE) for at least 24 months * Virtualisation - OpenStack, VMware, Cloud - Experience with any: Google GKE, Amazon EKS, Azure AKS, OpenShift/OKD * Excellent log analysis and setup of aggregated logging systems such as Splunk/EFK and excellent networking skills including packet capture and analysis * Excellent monitoring and metrics analysis and systems implementation such as Grafana, APM, Prometheus, Zabbix, etc… with deep knowledge of various monitoring tools and excellent problem-solving skills * Experience with code repositories GitHub/Gitlab, CI/CD pipelines and DevOps principles and DNS/HTTPS certificates What can we offer?  * Discovery medical aid * 21 days leave * Discretionary company performance bonus

Larian Studios

With multiple awards to our name, Larian Studios has proven that we’re dedicated to delivering high-quality role-playing games. As we move on to new projects, the studio that brought you Baldur’s Gate 3 & Divinity: Original Sin 2 is looking for an Infrastructure engineer to join the team and help us in crafting the high calibre games our fans have come to expect.