Product Owner / Technical Consultant (m/w/d) – Konstanz, Berlin oder remote

Senior Product-Led CRO Consultant - Freelance

Hector Kitchen

YOUR MISSION About Holidog Holidog connects millions of pet owners with trusted sitters for boarding, walks, and home visits across Europe. Our ambition is bold: double the company and become the #2 global platform in pet care. We are building a product designed to grow internationally from day one, simplifying pet care at scale. About the role We are looking for a senior, product-minded CRO expert to build and own our experimentation engine across Product, Data and Technology. This is not a traditional CRO role. You will: Build a structured experimentation system from idea to execution Identify the highest-impact growth opportunities across the customer journey Challenge product, UX and business decisions using data Help teams prioritise what should actually be built You will work closely with Product, Tech, Design and Leadership in a fast-paced, iterative environment where decisions are driven by experimentation rather than opinion. About the product & the way we work C2C marketplace (web app, mobile app coming next) Product fully developed with AI assistance Continuous product evolution through short iterations No rigid experimentation roadmap — priorities evolve with data and business context Multiple teams contributing ideas across Product, Marketing and Operations Internal AI tools accelerating analysis, research and product development The value we expect from you YOUR PROFILE We are not looking for someone who simply runs A/B tests. We want someone who can: Understand the product and business deeply Build a scalable experimentation process Turn data into clear product decisions Balance product, UX, marketing and technical considerations Help the company focus on the initiatives that create the highest business impact Your responsibilities Build and own Holidog's CRO operating system Create a framework to collect, organise and prioritise ideas across teams Define hypotheses, success metrics and experimentation plans Identify opportunities across acquisition, activation, conversion, retention and marketplace performance Analyse user behaviour and business performance using data Work with Product and Engineering to execute experiments Measure results and document learnings Challenge product, UX and business decisions when appropriate Help teams make better prioritisation decisions based on impact rather than intuition Mentor teams on experimentation best practices and contribute to building a strong experimentation culture Mandatory profile requirements Candidates must meet all three of the following requirements: Product-Led CRO: Proven experience driving experimentation across product, UX and business challenges, not only marketing funnels or landing pages. Data-Driven Decision Making: Strong expertise with analytics tools (GA4, Mixpanel, Amplitude or equivalent), defining KPIs, analysing user behaviour and turning insights into actionable product decisions. Experimentation Systems: Proven ability to build scalable experimentation processes, prioritisation frameworks and cross-functional workflows that continuously generate and execute high-impact ideas. Other requirements Senior CRO / Growth / Product profile with strong autonomy Strong product mindset Excellent analytical skills Comfortable working across Product, Engineering, Design and Marketing Able to prioritise opportunities based on business impact Excellent communication and stakeholder management skills Strong people skills with the ability to influence without authority Comfortable with ambiguity, changing priorities and rapid iterations Experience with marketplaces or complex user journeys is a strong plus English fluency required This role is not suitable if You mainly optimise landing pages or paid acquisition funnels You only focus on A/B testing without understanding the broader product You need fixed roadmaps or detailed specifications before contributing You prefer executing requests instead of challenging priorities We are looking for someone who can build systems, influence decisions and create a culture of experimentation that drives measurable business growth.

Staff Software Engineer, Care & Onboarding

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. The Care & Onboarding team builds and maintains the tools that enable the core workflows of our Customer Care Agents, Onboarding Consultants, and the broader Toast team. Our work directly impacts how Toast supports its restaurant customers at every stage of their journey. We are looking for a Staff Software Engineer to serve as a technical leader within our squad and help shape the future of how these teams operate. In this role, you will drive the architectural direction of our systems, deliver high-impact solutions across products, and elevate the engineers around you. You will be a domain expert who partners with technical and non-technical stakeholders to define and execute on the highest-leverage opportunities for the team. This is a role for an engineer who is equally comfortable writing code, leading technical design, and influencing decisions across the organization. Your work will contribute to a strong technical foundation that will carry Toast through the next decade and beyond. A day in the life (Responsibilities) * Own the technical direction of the Care & Onboarding platforms, driving architectural decisions that improve scalability, reliability, and maintainability * Lead design and delivery of large-scope initiatives from conception through production, coordinating across teams and stakeholders * Identify and resolve systemic technical challenges, including complexity, operational toil, and cross-team dependencies * Set and maintain a high bar for engineering quality through hands-on code contributions, design reviews, and mentorship * Partner with product, design, and operations leadership to translate business strategy into technical plans * Leverage AI-augmented development tools to increase development velocity and code quality What you'll need to thrive (Requirements) * 8+ years delivering complex backend systems at scale * Mastery of Java, Kotlin, or another object-oriented language * Deep proficiency in API lifecycle management, including versioning, documentation, and deprecation * Strong understanding of query languages, data modeling, and data distribution * Demonstrated technical leadership, with the ability to drive cross-team alignment and influence across engineering, product, and business stakeholders * Bachelor's degree in Computer Science or a related field, or equivalent practical experience What will help you stand out (Nonessential Skills/Nice to Haves) * Hands-on experience building with LLMs in production environments * Familiarity with Workato or a similar iPaaS platform * Prior work with Salesforce or other CRM platforms * Comfort working with React and GraphQL AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $193,000—$309,000 USD Zone B $168,000—$269,000 USD Zone C $151,000—$242,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Director of Retail Engineering

Toast

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. As the Director of Engineering for Retail, you will be the primary technical owner of Toast’s highest-growth business unit - a $50M+ "startup" currently doubling year-over-year. We’re bringing the same all-in-one platform beloved by restaurants to a whole new segment of businesses. You are responsible for building a delightful, flexible, and scalable platform that serves the unique needs of businesses across a wide variety of retail personas. You will own everything from agentic inventory automation, to optimizing the POS for high-throughput checkout experiences, and everything in between. A DAY IN THE LIFE (RESPONSIBILITIES) * Own the Retail Technical Strategy: Mandate to move beyond siloed feature development to build a unified, extensible retail core that supports a wide variety of retail personas at scale * Architect for Resilience: Ensure high availability and blazing fast performance at the edge; you will oversee the infrastructure that keeps our high-volume retailers up and running regardless of connectivity * Deploy Autonomous Systems: Lead the move from manual and labor-intensive inventory management to AI-driven autonomous systems, saving hours of time and unlocking new operational efficiencies for thousands of customers * Raise Talent Density: Uplevel the engineering organization by identifying and attracting top-tier talent and coaching existing managers to operate as high-autonomy owners * Own the Outcome: Partner with Product and Design to drive the P&L of the Retail business, managing the immediate delivery of the Retail POS and Purchasing & Receiving squads while developing a long-term strategy for the Grocery persona WHAT YOU'LL NEED TO THRIVE (REQUIREMENTS) * Platform-First Mindset: You have a track record of building configurable platforms rather than just collections of features * Systems Architect Background: Deep experience with distributed systems and edge computing. You know how to build software that is bulletproof in high-pressure, real-world physical environments * High-Growth "Builder" DNA: You have led engineering teams through the "1-to-10" scale phase at a high-growth startup and know how to maintain velocity while increasing technical rigor * Obsession with Data Integrity: Experience solving complex inventory, supply chain, or financial reconciliation problems where data accuracy is the difference between a successful business and a failed audit * Drives Exceptional Outcomes: You hold an incredibly high bar for talent and execution. You are a "leader of leaders" who empowers managers but stays close enough to the metal to spot architectural flaws * Strategic Influence: You can navigate high-stakes cross-functional relationships, moving beyond "feature requests" to influence the fundamental business strategy through technical innovation AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture. Our Total Rewards Philosophy  We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits. The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy. Zone A $283,000—$453,000 USD Zone B $246,000—$394,000 USD Zone C $222,000—$355,000 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. To learn more: https://careers.toasttab.com/ai-in-hiring Our Approach to Hybrid Working We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast. Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.