
Victorious · Remote
What makes a great company? Is it the products it produces, its reputation, or its culture? At Victorious, we know it’s our people. Our people-first ethos p...
What makes a great company? Is it the products it produces, its reputation, or its culture? At Victorious, we know it’s our
people.
Our people-first ethos permeates every aspect of our company — from practicing radical integrity to empowering each other to do
our best work. This approach attracts the sharpest minds in the industry and creates a culture that places empathy and kindness
squarely in the middle of our commitment to rigorous methodologies. Working with us, you will gain exposure to and knowledge of a
wide variety of industries.
Our Strategists have a pivotal role in every aspect of our customers’ SEO strategy, from large-scale technical audits to helping
define their first keyword strategy. At Victorious, you will have the opportunity to touch every aspect of SEO in an ever-changing
technical landscape.
authorized to work for an employer in the United States.
Drive and refine high-impact SEO strategies for assigned accounts, acting as the primary point of contact for their SEO services
at Victorious.
execution of SEO services.
obstacles to campaign performance.
industry trends to improve our company’s effectiveness across its customer campaigns.
needs during quality assurance processes.
pace and on track and delivered with collaboration for the best search-first campaign results.
improve service deliverables.
processes and communication. You don’t need to be fired up; you’re self-motivated by an inner drive to produce the best results
and to be part of creating something great.
cynicism and are always looking to become a better version of yourself. Ego isn’t an issue for you because you know feedback is
the fastest way to improve.
what you say you’ll do, and you’re always honest. Coworkers can rely on you to deliver, and management never worries about your
work ethic.
From enterprise SEO efforts to boosting visibility for small businesses, Victorious is committed to helping marketers meet
potential customers where they are — in organic search.
We check our egos at the door and draw on our wealth of knowledge to make impactful recommendations that help our customers shine
in search. Our commitment to best practices goes hand-in-hand with our commitment to transparency.
At the end of the day, one core belief informs everything we do: If we stay true to the best interests of our customers and our
team, we will all succeed — together.
To learn more about us, please visit our website at victorious.com
What makes a great company? Is it the products it produces, its reputation, its culture? At Victorious, we know it’s our people. Our people-first ethos permeates every aspect of our company, from practicing radical integrity to empowering each other to do our best work. This approach attracts the sharpest minds in the industry and creates a culture that places empathy and kindness squarely in the middle of our commitment to rigorous methodologies. These values ennoble our team with a passion and loyalty that move us toward the long horizon of sustainable success — for our customers, and for us. The Senior Account Manager plays a critical role in ensuring that Victorious customers achieve meaningful, measurable outcomes from their search-driven marketing campaigns. This role is responsible for driving customer satisfaction, renewal, and expansion by aligning cross-functional execution to business goals and ensuring that every deliverable contributes to the customer’s success. Senior Account Managers act as trusted strategic partners, bringing clarity, consistency, and accountability to campaign execution. In this senior role, you’ll also contribute to the health of the broader Account Management team by mentoring peers and helping improve internal processes that enable better, more scalable outcomes for customers. CORE RESPONSIBILITIES * Own a portfolio of high-priority customer accounts with responsibility for long-term retention, strategic expansion, and measurable performance outcomes aligned with the customer’s goals. * Serve as the primary strategic partner, ensuring every initiative is aligned with the customer’s business goals, campaign KPIs, and broader success metrics. * Translate customer goals into clear strategic roadmaps and action plans, ensuring the customer is clear about the work Victorious is providing while aligning internal teams around measurable outcomes using our methodology. * Lead proactive, high-impact client interactions across regular touchpoints, performance updates, and QBRs that build trust and reinforce the value of our services. * Effectively leverage SEO strategists to drive clarity and positioning of campaign performance and explain the impact of search landscape evolutions on their goals. * Surface risks, identify opportunities, and escalate accounts to Account Directors when needed to proactively keep accounts on track and aligned with strategic objectives. * Drive account growth by expanding stakeholder relationships, increasing service adoption, and initiating strategic conversations that lead to renewal and expansion. * Foster strong internal collaboration across cross-functional account team members to ensure aligned, efficient execution, and a seamless customer experience. * Mentor other Account Managers by modeling best-in-class account leadership, contributing to internal knowledge-sharing, and supporting continuous improvement across the team. SKILLS, KNOWLEDGE, AND ABILITY * Ability to build trust and credibility with executive-level stakeholders by communicating strategy, performance, and value with clarity and confidence. * Skilled in customer relationship management, including managing complex accounts, navigating competing priorities, and driving long-term satisfaction and retention. * Ability to synthesize and translate customer goals into strategic plans, aligning internal teams and deliverables to measurable outcomes. * Strong understanding of search marketing fundamentals, with the ability to contextualize strategy and performance for customers. * Knowledge of reporting tools and fluency in navigating them, including Looker Studio, Google Analytics, CRM data, and Google Search Console, to surface insights and guide strategic conversations. * Ability to lead and influence cross-functional collaboration, fostering alignment and accountability across internal teams. * Skilled in proactive risk and opportunity management, with sound judgment on when to escalate or intervene to keep accounts healthy. * Strong written and verbal communication skills, with an emphasis on clarity, strategic framing, and customer-centric positioning. * Ability to mentor and elevate peers, contributing to a high-performing, team-oriented culture through coaching and process improvement. * Adaptable and solution-oriented mindset, capable of navigating evolving customer needs, industry shifts, and internal changes with resilience and focus. WHAT SUCCESS LOOKS LIKE * Customers consistently understand the value of services and feel supported in achieving their goals. * Cross-functional account teams are aligned and executing efficiently. * Accounts are retained and expanded through proactive and strategic partnerships. * The broader Account Management team benefits from your leadership and example. KPIS * NRR for assigned client portfolio * Expansion revenue * Customer satisfaction YOU WILL LOVE WORKING HERE AND THRIVE IF… * You are self-motivated. You don’t need to be tightly managed to be successful, yet you understand the importance of following processes and communication. You don’t need to be fired up; you’re self-motivated by an inner drive to produce the best results and to be part of creating something great. * You give a sh*t about your work. You believe in the inherent value of work and your role in helping a team succeed. You hate cynicism and are always looking to become a better version of yourself. Ego isn’t an issue for you because you know feedback is the fastest way to improve. * You demonstrate radical integrity. You take your responsibilities seriously, even if they’re difficult or uncomfortable. You do what you say you’ll do and you’re always honest. Coworkers can rely on you to deliver and management never worries about your work ethic. HERE ARE THE AWESOME BENEFITS WE OFFER: * Excellent Medical / Dental / Vision / Life / LTD Insurance * 401(k)/Roth Retirement Plan & Company Match * 100% Remote Work Environment * Unlimited Paid Time Off * Company-Paid Holidays + Wellness Days * Company-provided work equipment * Monthly Remote Work Stipend A LITTLE BIT ABOUT US… Victorious is no ordinary marketing agency. We are redefining the role SEO plays in building a thriving business, and our core belief informs everything we do. If we stay true to the best interests of our customers and the members of our team, we will all succeed. To learn more about us, please visit our website at victorious.com
Who we are Ranked in 2023 and 2024 by the Financial Times, Moniepoint is Africa’s fastest growing fintech, trusted by over 10 million business and individual accounts, processing billions of Naira’s worth in transactions monthly in the continent. Our mission is to enable financial happiness for every African, everywhere. Our in-house creative agency plays a crucial role in defining and shaping our brand across multiple touchpoints, from digital and social media to video, print, and experiential marketing. About the role Location: Remote We are looking for an experienced CRM Copywriter to craft compelling, conversion-driven messaging for our email, SMS, in-app, push notifications, and lifecycle marketing campaigns. The ideal candidate is a storyteller and strategist who understands how to write persuasive, engaging, and data-informed copy that strengthens customer relationships and drives retention. As a CRM Copywriter, you will be responsible for writing high-performing customer lifecycle communications that engage, educate, and retain Moniepoint users. You will collaborate closely with the CRM strategist, Head of CRM, and CRM Designers to develop messaging strategies for different audience segments and CRM platforms. This role will focus on enhancing engagement across all CRM touchpoints, ensuring that every message adds value and strengthens brand loyalty. WHAT YOU’LL GET TO DO; * Write compelling and targeted copy for CRM channels, including email, SMS, in-app messages, and push notifications. * Develop customer lifecycle messaging for onboarding, engagement, retention, and reactivation campaigns. * Craft transactional and automated messages that enhance the user experience. * Tailor messaging for different customer personas and user segments. * Collaborate with the Head of CRM to refine messaging strategies based on performance analytics. * Continuously test subject lines, CTAs, and messaging structures to improve engagement and conversion rates. * Analyze open rates, click-through rates, and customer response data to refine copy effectiveness. * Stay updated on email deliverability best practices, spam filters, and mobile-friendly formatting. * Ensure all messaging aligns with Moniepoint’s brand voice, tone, and personality. * Balance creativity with clarity, ensuring messages are engaging, informative, and action-driven. * Work closely with CRM, designers, product team, and customer support teams to align messaging with overall marketing goals. * Provide copy direction for visual assets in CRM campaigns. TO SUCCEED IN THIS ROLE, WE THINK YOU SHOULD HAVE; * 3+ years of experience in CRM copywriting, email marketing, or lifecycle marketing. * Growing portfolio showcasing email, SMS, and in-app messaging copy. * Proven ability to write engaging, conversion-driven copy for digital customer touchpoints. * Proficiency in CRM platforms * Ability to balance creativity with core information to drive messaging effectiveness. * Experience working in fintech, banking, or financial services will be considered a plus * Familiarity with SEO best practices for email content is an advantage Key Soft Skills * Creative & Strategic Thinker – Can craft engaging messaging that resonates with users. * Insights-Driven Mindset – Uses results to refine copy and improve performance. * Attention to Detail – Ensures CRM messages are clear, concise, and error-free. * Collaboration & Adaptability – Works effectively across teams. * Time Management & Multitasking – Can handle multiple campaigns and deadlines efficiently. Why Join Moniepoint? * Work with a fast-growing, innovative Company that reaches millions of customers. * Gain hands-on experience with a team of seasoned creative professionals. * Access to mentorship, training, and career growth opportunities. * Competitive compensation, benefits, and career growth opportunities. * Fully remote work culture and support for professional development. What to expect in the hiring process * Application & portfolio review: we review the quality of your writings in your portfolio * Preliminary phone call with HR: a brief conversation where your expectations are discussed, background, growth potential, career outlook, personality and cultural fit is accessed. * Assessment: a take-home assessment to evaluate strategic writing skill set and technical depth * Final executive conversation: an interview with the Head of CRM & Senior Copy Writer, where you will present the assessment. You will also be assessed on alignment with our values and principles. Submit your resume alongside your best writing projects. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates
What makes a great company? Is it the products it produces, its reputation, its culture? At Victorious, we know it’s our people. Our people-first ethos permeates every aspect of our company, from practicing radical integrity to empowering each other to do our best work. This approach attracts the sharpest minds in the industry and creates a culture that places empathy and kindness squarely in the middle of our commitment to rigorous methodologies. These values ennoble our team with a passion and loyalty that move us toward the long horizon of sustainable success — for our customers, and for us. The Sales Partner is responsible for driving new client revenue growth at Victorious through a consultative sales approach. As part of a growing team, this role reflects our shift away from a traditional sales function toward a more expert-led, consultative, and upmarket-focused approach. Sales Partners bring experience, leadership, and vision to help design and execute business development strategies aligned with our long-term growth objectives. Core Responsibilities: * Develop and own strategies for consistently winning new upmarket business, creating repeatable methods for identifying, engaging, and converting high-value prospects. * Serve as a trusted advisor to prospective customers, aligning prospect needs and business goals to Victorious solutions. * Collaborate cross-functionally with marketing, services, and leadership to ensure alignment between new business strategy, long-term vision, and operational execution. * Continuously refine outreach, qualification, and consultative processes to improve conversion and efficiency. * Represent Victorious with credibility and confidence in discussions with senior stakeholders at enterprise and mid-market brands. What Success Looks Like: * Achieves new business sales targets. * Operates as a high-performing individual contributor. * Is self-sufficient in managing inbound leads, sourcing outbound opportunities, and prioritizing efforts effectively. * Demonstrates strong executive presence and consultative selling skills that lead to closing business aligned with sales targets. * Conveys a deep understanding of SEO’s strategic value within digital marketing and a proven ability to sell complex services. * Creates and/or facilitates structure, momentum, and outcomes through independent action and collaborative cross-functional work with other leaders at Victorious. YOU WILL LOVE WORKING HERE AND THRIVE IF… * You are self-motivated. You don’t need to be tightly managed to be successful, yet you understand the importance of following processes and communication. You don’t need to be fired up; you’re self-motivated by an inner drive to produce the best results and to be part of creating something great. * You give a sh*t about your work. You believe in the inherent value of work and your role in helping a team succeed. You hate cynicism and are always looking to become a better version of yourself. Ego isn’t an issue for you because you know feedback is the fastest way to improve. * You demonstrate radical integrity. You take your responsibilities seriously, even if they’re difficult or uncomfortable. You do what you say you’ll do and you’re always honest. Coworkers can rely on you to deliver and management never worries about your work ethic. ALONG WITH AN AMAZING PLACE TO WORK, WE OFFER: * Excellent Medical / Dental / Vision / Life / LTD Insurance * 401(k)/Roth Retirement Plan & Company Match * 100% Remote Work Environment * Unlimited Paid Time Off * Company-Paid Holidays + Wellness Days * Company-provided work equipment * Monthly Remote Work Stipend A LITTLE BIT ABOUT US… Victorious is no ordinary marketing agency. We are redefining the role SEO plays in building a thriving business, and our core belief informs everything we do. If we stay true to the best interests of our customers and the members of our team, we will all succeed. To learn more about us, please visit our website at victorious.com