Senior Technical Delivery Lead - APAC

Camunda

Camunda is the enterprise platform for agentic orchestration, enabling organizations to coordinate AI agents, people, and systems across complex, end-to-end business processes. With built-in governance, auditability, and human oversight, Camunda gives enterprises the control they need to move AI from pilots to production — safely and at scale. Trusted by over 700 organizations worldwide, including 9 of top 10 US banks, Camunda helps enterprises boost operational efficiency, accelerate time-to-value, and deliver better customer experiences. Fully remote and global, we are in the middle of something bigger: transforming into an AI-first organisation, built on our own platform. We use Agentic AI to automate, orchestrate intelligent processes, and elevate human contribution across every team. Named GP Bullhound’s Top 100 Next Unicorn list, 2025 Great Place to Work certified. Visionary in 2025 Gartner® Magic Quadrant™ for Business Orchestration and Automation Technologies. ranked 3rd in Flexa's 2026 Most Flexible Companies, We’re growing fast and looking for top talent to join our team. If you want meaningful work, visible impact and put something genuinely rare on your CV, keep reading. About the Role: The Delivery Lead ensures Camunda PS implementation engagements are delivered predictably by turning customer outcomes into a realistic delivery plan and steering execution with technical credibility—not just status reporting. They drive scope decomposition, planning and forecasting, manage change and trade-offs and keep delivery on track across Camunda, customer and partner teams. They translate between engineering and business stakeholders to align expectations, run governance and secure timely decisions. They proactively surface and mitigate risks (e.g., environments, integrations, NFRs, readiness) and escalate early to protect timeline, budget, and quality. What you'll be doing: *  Lead end-to-end delivery of customer implementation engagements, translating outcomes into a delivery plan (scope, milestones, dependencies, budget) and driving execution against it * Keep the implementation team (Camunda, customer, partners) aligned on goals, outcomes, ways of working and budget, ensuring shared accountability and focus * Drive scope decomposition, estimation, and change control; make trade-offs explicit (scope/time/quality) and protect delivery commitments * Own stakeholder communication: provide clear, evidence-based status, align expectations and drive timely decisions with customers, the Camunda Account team as well as with internal leadership * Proactively identify and mitigate delivery risks and remove blockers with technical credibility * Captures learnings from engagements to iterate on Camunda’s Professional Service delivery excellence framework What you bring: * 3+ years of experience in a (Technical) Delivery Lead / Project Management role in the Enterprise Software or SaaS industry * Proven track record in leading (agile) customer-facing PS implementation engagements, aligning multi-party teams on cadence and Definition of Done and ensuring predictable increments/releases, delivered on time, on budget and to high quality while meeting customer objectives and value * Advanced communication skills to explain complex concepts clearly and persuasively to diverse audiences, combined with empathy in customer interactions * A strong aptitude for strategic thinking and innovative problem-solving * Passion for solving customer challenges and driving customer success, with a strong understanding of how PS engagements in an ARR-driven enterprise software business improve retention and enable expansion * Ability and/or willingness to use our product. Nice-to-haves: * Familiarity with software engineering, process orchestration and automation is a strong plus This role is an existing vacancy #LI-AL1 #LI-Remote #USEAST What We Have to Offer: Compensation We offer competitive, fair, and transparent compensation. Salary ranges are location-based, with Standard and Major markets (global tech hubs) reflecting local competition. The Annual Total Target Cash (base salary + 100% variable target, where applicable) shown below spans from the minimum in a Standard market to the maximum in a Major market. Final offers depend on skills, experience, and location, and we typically hire in the first half of the range to allow room for growth: * United States: $146,400.00 to $236,000.00 * United Kingdom: £91,900.00 to £151,100.00 * Singapore: S$181,800.00 to S$272,600.00 If you’re based elsewhere, you’ll be hired via Remote.com (our global employer partner), and your Talent Acquisition Partner will provide a personalized Total Rewards Calculator after your first interview. Equity: We also offer equity (where applicable) through our Virtual Stock Option Plan (VSOP). Benefits & Perks We invest in your wellbeing, growth, and ability to connect, along with perks that support you no matter where you’re based. Our benefits are globally designed and locally delivered where applicable. * Remote & Flexible: Work from anywhere with the setup that suits you, home office budget, co-working space support, and flexible time off to recharge when you need it. * In Person Connection: We invest in meaningful face time through our Annual Kickoff (Vienna in 2025, Madrid in 2026!), team offsites, and Camundi Connection Budgets, including contributing to meetups while travelling,, and local gatherings with fellow Camundi. * Health & Wellbeing: Access locally tailored healthcare, Modern Health for global mental wellbeing, and our Live Well Lifestyle Spending Account (LSA), a flexible, global benefit that puts you in control of your whole life, not just work, from: staying active, to caring for family, exploring personal passions, meaningful experiences, and investing in your financial wellbeing. The Live Well program launches in 2026 and scales to €1,000 annually from 2027. * Financial Security: Retirement and pension plans (often with company contributions), plus life and disability insurance where relevant. * Professional Growth: Up to $/€/£1,000 per year for self-driven learning: courses, certifications, books, you decide! ”Everyone is welcome at Camunda” — it’s a celebrated component of our culture. We strive to create an inclusive environment that empowers our people. At Camunda, we honour diverse cultures and backgrounds and are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to gender, race, ethnicity, religion, belief, sexual orientation, age, disability or any other protected characteristics under applicable law. We are looking forward to your application! Come join us and be part of Camunda’s incredible journey: Make an impact at a pivotal moment in our story! AI in our hiring process: Camunda may use AI tools to aid the screening of applications and during the interview process. You can learn more here

Index

YOUR MISSION YOUR MISSION As part of Index’s recent acquisition, we are seeking a Delivery & Tech Lead to guide the newly integrated company through its next phase of growth and technical maturity. This leader will bring deep technical expertise, strong delivery discipline, and drive AI-adoption while ensuring high-quality execution across all client engagements. The ideal candidate is a technical authority with excellent client-facing communication skills—someone who brings credibility in technical discussions, can translate complex solutions clearly, and supports our sales and account teams on calls without actively engaging in cold selling. Your presence will help reassure clients, align expectations, and accelerate trust. KEY RESPONSIBILITIES 1.  TECHNICAL AUTHORITY IN CLIENT ENGAGEMENTS * Join client calls as the senior technical representative—bringing credibility and clarity. * Translate business requirements into technical approaches and validate feasibility. * Provide architectural guidance, high-level solutioning, and delivery insights. * Support commercial teams with expert input without doing outbound prospecting or cold sales. * Build long-term trust with clients by demonstrating competence, transparency, and reliability. 2. DELIVERY GOVERNANCE & PROCESS EXCELLENCE * Establish and optimize delivery processes, SDLC workflows, QA frameworks, and engineering standards. * Introduce consistent methodologies across teams (Agile/Scrum/Kanban, DevOps practices, release management). * Ensure predictable, high-quality project delivery with strong KPIs and performance metrics. * Drive continuous improvement, operational efficiency, and scalability. 3. STRATEGIC TECHNOLOGY LEADERSHIP * Drive the technical vision aligned with AI as a core strategic lever. * Introduce modern architectures, tools, and engineering practices, ensuring AI readiness at both the infrastructure and process levels. * Ensure scalability, performance, and security across delivery, with a forward-looking approach to emerging AI technologies. * Support integration between the acquired company's technology stack and Index's processes, including evaluation of AI tools that drive efficiency and competitive advantage. 4. CROSS-COMPANY COLLABORATION * Work closely with Index leadership, Sales, HR, Operations, and RevOps to align goals. * Ensure a smooth integration into Index’s culture, delivery model, and operational standards. * Serve as the bridge between business strategy and technology execution. YOUR PROFILE * A seasoned technology leader who has scaled engineering organizations in outsourcing, software development, or delivery-focused environments. * Strong technical foundation with the ability to speak confidently across architecture, engineering, and delivery. * Commercially aware and able to support sales conversations by building trust—not selling. * Strong operational mindset with experience implementing processes, KPIs, and delivery governance. * Able to lead through integration and change in a newly acquired environment. * Minimum 10 years of senior management experience in delivery and operational leadership roles. WHY US? * We offer a Competitive salary and bonus structure, in addition, the GM will be part of the share-based compensation program at the company * Possibility of working remotely * We are flexible in considering various location arrangements, which will make sense given our current footprint. We do expect the successful candidate to be open to traveling.

Gitlab

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. *Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab. AN OVERVIEW OF THIS ROLE As a Senior Technical Architect at GitLab, you will be a highly visible, customer-facing technical leader within our Professional Services organization and the wider Customer Success team. You will partner closely with Professional Services Engineers, Project Managers, Solution Architects, and engagement managers to design and guide complex service engagements, from early discovery through successful delivery. You will play a critical role in helping customers plan and execute source code management (SCM) migrations, modernize their cloud and DevOps architectures, and adopt GitLab as their DevSecOps platform of choice. In this role, you will balance hands-on consulting with pre-sales responsibilities, leading technical conversations with prospects, shaping scopes of work, and setting clear expectations in often ambiguous environments. You will also mentor Professional Services and partner consultants, elevating communication, implementation quality, and best practices across the team. This role offers the opportunity to influence strategic customer outcomes, support a world-class consulting organization that serves companies across many industries, and help co-create the future of how customers build and ship software with GitLab. Some examples of our projects: * Leading enterprise SCM migrations and CI/CD transformation initiatives * Shaping technical solutions and scopes of work for complex Professional Services engagements WHAT YOU'LL DO * Partner with Professional Services Engineers, Project Managers, and Solution Architects to design and deliver complex, enterprise-grade solutions for customers across different industries. * Lead technical discovery and architecture conversations with prospects and customers, translating ambiguous requirements into clear solution designs and actionable implementation plans. * Support customer migrations and implementations, including source code management (SCM) migration, cloud architecture design, and continuous integration/continuous delivery (CI/CD) consulting services. * Provide technical leadership during Professional Services engagements, guiding Professional Services Engineering teams through design decisions, risk identification, and issue resolution. * Collaborate closely with Regional Delivery Managers on staffing assessments, partner consultant technical vetting, and evaluation of new hire candidates for technical fit. * Mentor Professional Services and partner consultants by modeling best practice communication, consulting behaviors, and implementation strategies, and by providing ongoing feedback and coaching. * Create and deliver enablement sessions for Professional Services and other teams on how to position, scope, and deliver specific service offerings to customers. * Contribute to pre-sales activities by joining sales conversations, shaping statements of work (SOWs), and helping articulate technical value to customers in partnership with the sales team. WHAT YOU'LL BRING * Strong written and verbal communication skills, with the ability to lead complex technical conversations with customers, partners, and internal teams. * Demonstrated progressive experience delivering two or more of the following consulting services: source code management (SCM) migration, cloud architecture, software development, or continuous integration and continuous delivery (CI/CD) consulting services. * Demonstrated progressive enterprise level software development experience and hands-on work with modern DevOps platforms and practices. * Ability to quickly learn and adapt to new technology stacks, industry trends, and best practices, and to apply them in customer environments. * Experience identifying, understanding, and clearly explaining complexities, tradeoffs, and potential challenges during initial scoping and discovery sessions with prospects and customers. * Proven problem solving and decision making skills, with effective organization and time management to handle multiple projects and priorities in a fast paced, often ambiguous environment with minimal supervision. * Strong mentoring and leadership skills, with experience guiding consultants or technical team members on best practice communication, implementation strategies, and service delivery. * Strong technical foundation in information technology, computer science, or related technical domains, demonstrated through hands-on experience, self-directed learning, or formal education. * Must be based in Australia and have full working rights in Australia ABOUT THE TEAM The Senior Technical Architect is part of the Professional Services organization, working closely with Delivery Managers, Professional Services Engineers, Project Managers, Solution Architects, and the wider Customer Success team. We focus on delivering high impact consulting engagements, guiding customers through complex migrations, and shaping scalable cloud and DevOps architectures on GitLab. We own key initiatives that help customers adopt best practices, from source code management (SCM) migration and cloud architecture, to developer workflows and CI/CD consulting services. Our team operates fully remotely and collaborates asynchronously across multiple regions, leveraging GitLab's values of transparency and open communication. We face the challenge of balancing billable consulting work with presales, enablement, and partner support, while continuously improving how we scope engagements, staff Statements of Work (SOWs), and support partners and new team members to deliver consistent, high quality outcomes for customers. HOW GITLAB SUPPORTS FULL-TIME EMPLOYEES * Benefits to support your health, finances, and well-being * Flexible Paid Time Off  * Team Member Resource Groups * Equity Compensation & Employee Stock Purchase Plan * Growth and Development Fund * Parental Leave  Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. ---------------------------------------------------------------------------------------------------------------------------------- Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.   Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.