Working Student — Data Support Engineer

Moniepoint

Who we are Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.  Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria. Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth. What you will get to do * Investigate fraud attacks, quantify their impact, and present clear findings that drive prioritisation and response * Propose and refine rule-based mitigations, working with fraud operations and engineering to see them through to implementation * Build and maintain reporting and dashboards to monitor fraud trends, rule performance, and key operational metrics * Work closely with fraud operations, data scientists, engineers, and product managers to ensure analytical insights translate into action * Proactively identify emerging patterns and flag risks before they escalate To succeed in this role, you should have * Proven experience as a Data Analyst (Fraud),  or a similar role (4+ years, can be made up for with accomplishments) * Strong problem solving skills * Advanced proficiency with SQL. you're comfortable writing complex queries to investigate and slice data across large datasets * Experience in fraud, risk, or financial services; you understand how fraud attacks work and how to think about mitigation trade-offs * A proactive mindset — you don't wait to be asked; you spot something unusual and you dig in * Some exposure to Python or scripting for data manipulation and analysis * Proficiency with a BI tool (PowerBI, Looker, Tableau, Superset, Redash, or any other alternative) * Strong stakeholder management skills; you can communicate findings clearly to fraud operations, product managers, engineers, and senior leadership — and you know how to influence decisions with data across all of them. * Comfort working in fast-paced, cross-functional teams where priorities shift quickly. * Proficiency with a spreadsheet tool (Microsoft Excel or Google Sheets, or any other alternative) * Enjoy autonomy and a flat structure: we have millions of customers and a flat hierarchy so any individual can have an outsized impact * Excellent written and verbal communication skills * A drive to learn and master new technologies and techniques * A bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, or any other related field Experience with the following would be a plus * Data governance * Python or any other scripting language * Git or any other version control tool What we can offer you * Culture - We put our people first and prioritise the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. * Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks. * Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * Technical take-home task (SQL test). * Technical Interview with hiring manager. * A behavioural interview with the Head of Data Analytics/Science and Fraud Team. Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Moniepoint

Who we are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month.  As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. JOB PURPOSE The Lead, People Business Partnership acts as a strategic connector between enterprise people strategy and business execution. This role partners with senior business leaders to design and implement people initiatives that strengthen performance, engagement, and organizational capability. Working closely with COEs and the broader People leadership team, the Lead ensures that workforce plans, leadership effectiveness, and change programs are delivered with consistency, insight, and measurable business impact. KEY RESPONSIBILITIES * Partner with business leaders to operationalize people plans, ensuring alignment with organizational goals and talent priorities. * Manage day-to-day employee lifecycle matters in partnership with People Operations and Employee Relations. * Coach line managers on performance management, feedback, and team engagement. * Analyze people metrics (attrition, engagement, performance) to identify local trends and propose solutions. * Support organizational design, workforce planning, and change initiatives. * Collaborate with COEs (Talent Management, Total Rewards, Learning, ER) to deliver enterprise programs into business units. * Act as a culture champion, driving inclusion and accountability through daily interactions. QUALIFICATIONS * 5–7 years HR experience, including 3+ years in HRBP or advisory role. * Proven capability managing multiple business units or teams. * Sound understanding of HR processes and labor regulations. * Analytical mindset with ability to interpret data trends. PREFERRED QUALIFICATIONS * Experience in fintech, banking, or digital environments. * Exposure to organization-wide HR transformation or scaling initiatives. About You * You’re a strategic operator who balances business acumen with people insight. * You see patterns in data, behaviors, and structure — and use them to shape decisions that build capability and performance at scale. * You’re confident in influencing senior leaders, framing complex people issues in business terms, and driving clarity where ambiguity exists. * You’re a coach and connector — developing PBPs to think critically, partner strategically, and deliver with empathy and precision. * You collaborate fluidly across COEs, ensuring that enterprise initiatives translate into meaningful impact on the ground. * You’re known for your sound judgment, calm under pressure, and ability to hold leaders accountable while strengthening trust. * Above all, you elevate the people function — turning strategy into measurable outcomes that advance both culture and commercial success. WHAT SUCCESS LOOKS LIKE  * You are recognized as a strategic partner on the senior leadership team for your assigned business units, shaping the long-term organizational and talent strategy. * You have designed and implemented business unit-specific people strategies that demonstrably contribute to achieving core business objectives (e.g., market expansion, product innovation, operational efficiency). * Your influence extends to shaping company-wide HR policy and program design, providing crucial business context and feedback to Centers of Excellence (COEs). * You have successfully led the end-to-end deployment of multiple COE-led strategic initiatives across your business units, ensuring high-quality execution, sustained adoption, and demonstrable positive impact on key people metrics. * You have a high-performing People Business Partner (PBP) team or support staff that you mentor, develop, and delegate effectively to, ensuring consistent, high-quality HR support for the business. * Your proactive people risk mitigation and strategic workforce planning result in a highly stable, engaged, and optimally structured talent base that is ahead of the curve in meeting future business needs.

PawaPay

Who is PawaPay PawaPay is a pan-African fintech enabling local payment channels used by the mass market to both local and international merchants. We operate in a highly regulated, partner-driven environment and are in scale-up mode, with ambitious growth plans across multiple African markets. Our vision is to simplify business for companies and consumers in Africa and we do that by ensuring that payments simply work, at scale, despite fragmentation and complexity that exists on the Continent. Through our payments API we already facilitate over 4 million transactions a day across 20 countries in Sub-Saharan Africa.  We are the largest PSP on the Continent for the processing of mobile money payments, and have positioned ourselves well to lead the payment space as it grows over the next decade. At PawaPay, there is an entrepreneurial spirit coupled with a modern and professional working culture. The fast-paced, ever-changing environment will suit someone who can adapt and think on their feet. In return, you will have the opportunity to work alongside a group of dedicated and smart individuals working towards the same mission. We work as a remote team and have team members in Europe, Africa and Asia. The role We are introducing a single, disciplined way of running cross-functional projects: clear ownership, one source of truth, and reliable visibility. This is the role that makes it work. You will own the delivery system across the business — intake, coordination, visibility, prioritisation support and escalation — while the teams who do the work retain ownership of their own projects. This is deliberately a standalone senior role reporting to the COO. It is not the head of a Project Management Office and it is not the first hire of a growing PMO. There is no team to build and no governance bureaucracy to stand up. We are looking for a strong operator who runs a system and drives discipline, not an empire-builder. The core delivery workspace is in the process of being launched in ClickUp and an MVP will be in initial use when you join; your job is to run it, refine it, and make it indispensable — not to build it from a blank page. What you are accountable for; You are accountable for the integrity of the delivery system and for ensuring that no delivery risk reaches leadership without warning. In practice, the principle is simple: no surprises, not no slips. Projects will slip — often for external reasons we do not control. If a project slips and leadership saw it coming and made a conscious call, you have done your job. If a project slips and it blindsides us, that is a failure of the role, whatever the underlying cause. You surface risk early and clearly; the authority to act on it sits with line managers and the executive. You are not accountable for the delivery outcome of any individual project. Accountability for delivery is held at task level by the person who owns each task, and overall project ownership stays with the intake owner (Sales Executive, Account Manager or Functional Lead). You are the framework and the safety net, not a substitute driver. What you own day to day * Intake. The integrity of the intake process — ensuring every project enters with a clear, complete brief and a named owner before work begins, and that the AI-assisted intake tooling is used and kept useful. * Single source of truth. Keeping a single, trusted, centralised view of every project in ClickUp, so that business owners and leadership never need to request an ad hoc status update and no team needs its own shadow tracker. * Prioritisation support. Supporting leadership dialogue on prioritisation and bottleneck management — preparing the portfolio view, helping facilitate the session, and ensuring it produces a force-ranked list with an explicit de-prioritised column that is logged and communicated.  * Escalation. Spotting blockers and stalling tasks early, flagging them to the responsible line manager within the agreed window, and escalating to the COO where they are not resolved. * Cross functional bridge. Maintaining a clean interface with different departments within the organisation, ensuring fast alignment, clarity on project deliverables and timelines, and efficient delivery across the organisation at large. Build fantastic relationships with all collaborators in the organisation, encouraging their collaboration and buy in on project management activities.  * Active coordination. Actively coordinating the highest-priority projects hands-on, while ensuring the rest run correctly through the framework via their owners. * Reporting and AI. Stewarding the AI-assisted intake and reporting capability, and turning the maintained ClickUp data into the business reports and dashboards as necessitated by business owners. Adopting an AI first mindset as we optimise and improve the way in which we run cross functional projects.  * Improvement. Refining the delivery framework and ClickUp workspace as real use exposes what needs to change — continuous, pragmatic improvement, never process for its own sake. What you do not own To keep the role sharp, it is as important to be clear on what sits outside it: * Delivery outcomes of individual projects — these sit with task owners and intake owners. * Line management of delivery teams — tool discipline and performance are enforced by each person’s own line manager, not by you. * Product and Engineering roadmaps, workflows or daily task management. * Building a PMO, hiring a team, or introducing governance gates. Possible growth on our project management team is a future decision for the COO, contingent on evidence — not an expectation of this role. How the role is measured You will be measured on the health of the delivery system and on early warning, not on outcomes you do not control. The primary measures are: * Early risk surfacing. Surprise rate — missed commitments that reach leadership with no prior formal flag (target: zero). * Trusted visibility. Shadow trackers retired and ad hoc status requests to teams eliminated. * Escalation working. Blocker age and share of escalations actioned within the agreed window. * Prioritisation calls are clear. We have a clear view on priority decisions made and a known understanding of what we are de-prioritising when prioritising new initiatives.  * Intake quality. Projects entering with a complete brief and named owner; low rate of major scope rework after kickoff. These measures tighten over the first months as flow builds and a baseline is established. Internal cycle time — time spent in the stages PawaPay controls, measured separately from external wait — is the initiative’s longer-term north star that this role stewards, reviewed at six months. Alongside the metrics, success means the teams who do the work experience you as someone who makes their projects easier, not as overhead who chases them. What we are looking for * Experience. Significant experience delivering and coordinating complex, cross-functional projects — ideally in fintech, payments, or another regulated, partner-dependent environment. * Operator, not administrator. A track record of bringing order to ambiguity: standing up ways of working, driving adoption, and holding discipline without formal authority over the people involved. * Tooling and AI. Fluency with ClickUp (or a comparable platform) and Slack, plus confidence with Google Workspace. AI-native in how you work — you use tools like Claude to reduce manual effort, not to replace judgement. * Domain. Experience delivering merchant integrations, client onboarding or API implementation projects is highly desirable; experience across multiple African markets is a plus. * Method. Relevant certification (PMP, PRINCE2, AgilePM, Scrum) is welcome but secondary to demonstrated ability to make delivery work in a fast-moving, dependency-heavy business. Key competencies * Exceptional stakeholder management and influence without authority.  * Strong cross-functional coordination.  * Sharp risk anticipation and problem-solving.  * Clear, credible communication with everyone from specialists to the executive team.  * Comfort operating with high autonomy in a fast-paced, ambiguous, high-growth environment.  * A genuine bias toward ownership and toward keeping processes proportionate. Why PawaPay? * Help improve financial access in Africa * Being part of an amazing team that shapes company’s culture as a great place to be * An ambitious, talented, and diverse team who always has your back * We grow fast, and you will grow fast with us * Competitive remuneration * 35 days of paid leave per year (inclusive of public holidays) and more.