Senior Operations Manager (m/f/d)

Appinio

Allow us to introduce ourselves Hello there! We’re Appinio, a global market research company that combines an AI-powered insights platform with expert consultancy. On a mission to make the world a little more fact-based, we help companies understand how consumers think and make smarter decisions. We started out in Hamburg back in 2014, but we’re now humbled to call the world our playground, with over 260 employees spread across 13 countries (we’re remote-first), 2600+ international clients, delivering research from +190 markets, globally. Want to be a part of the Appinio movement? 🚀 Here at Appinio, we value transparency in our recruitment process, and we've created a blog to share what to expect during each step of our journey together: here Your mission as a Senior Revenue Operations Manager  We are looking for a Senior Revenue Operations Manager (m/f/d) to support our Revenue Operations team. In this role, you will be working in the revenue engine of our customer-facing teams. You will be responsible for our data model and data quality measures. Furthermore, you will set up and improve processes between our Customer Success, Research, Sales, and Marketing teams.   This is your opportunity to fuel our growth, optimise team efficiency, and simplify day-to-day operations. In doing so, you’ll have a significant impact on Appinio and our overall success. What you’ll be doing * You will map, design, and improve scalable workflows across the entire revenue funnel (Marketing, Sales, and CS) to eliminate friction * Lead complex initiatives from initial "ambiguous problem" to final implementation, managing competing priorities with a focus on high-impact results * Establish automated data quality measures and "health-check" reporting to ensure our CRM remains a trusted, single source of truth * Evaluate and optimise our ecosystem (HubSpot, Fathom, etc.) to ensure every tool provides clear ROI and supports the user's workflow * Build and maintain internal documentation to ensure the business stays lean and organised as we scale * Contribute to the RevOps roadmap from strategy to reality, diagnosing bottlenecks, managing end-to-end projects, and ensuring high-impact execution * Serve as the primary point of contact for RevOps support, using incoming requests to identify recurring patterns and implementing permanent "root cause" fixes rather than just temporary patches You will thrive in this role if * You have a degree in Business Administration, Economics, Industrial Engineering, or a similar field * You have 5+ years of experience in Revenue Operations or related areas (GTM Operations Manager, Revenue Architect) * You are an Architect: You love building in HubSpot—designing custom objects and data relationships that actually make sense for the business * You see the Big Picture: You understand how Marketing, Sales, and CS fit together and enjoy building the "glue" that connects them * You are a Builder: You’re happiest when you’re hands-on with tools and automation, creating processes that can scale as we grow * You love Data: You don’t just report numbers; you analyse pipelines and forecasts to tell leadership what’s actually happening * You hate Friction: You’re always looking for bottlenecks to fix and processes to simplify * You are a Planner: You’re comfortable with high-level strategy like quota setting and capacity planning to keep our growth on track * You lead Change: You know that "building it" is only half the job—you enjoy training teams and making sure new tools actually get used * You have Discernment: You know when to move fast and when to push back on a request to keep our systems clean and healthy * You’re fluent in English What’s in it for you? * Flexibility Policy - Average is 30 days taken, however, we do not have a hard cap of number of vacation days as we know life happens * Temporary work from abroad - If you're based in the EU, you can work outside your country of residence for up to 180 days per year * All the hardware you need and your own MacBook * If you are located in Hamburg or Berlin, you'll get a Deutschland ticket or access to a mobility budget with the NAVIT app to get you to and from the office space * Subsidised Urban Sports Club or ClassPass membership based on location * In case you’re located in one of the cities where most of our fellow Appinioneers are (Hamburg, Berlin, Munich, London, Madrid, Barcelona, or New York), you can get access to our Co-working spaces Additional role details * This role will report directly to our Team Lead Business Intelligence Our interview process 1. Screening Call with a Talent Acquisition Partner 2. Hiring Manager Interview  3. Case Study Interview  4. Stakeholder Interview  5. Reference Checks  6. Executive Interview  7. Offer Kind reminder: Please ensure that your application is submitted in English. This post not only outlines our ideal candidate but also serves as an inspiration for what this role can evolve into. Even if you consider yourself an 80% fit but have a genuine passion for this position, we encourage you to apply. We're eager to hear from individuals who share our enthusiasm. Appinio is an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status. Please read our privacy policy here. Learn more about us:  appinio.com    LinkedIn    Xing     Kununu    Instagram

DataGuard

YOUR JOB Do you want to shape how a high-growth company drives revenue performance end-to-end? Are you ready to challenge assumptions, uncover risks and enable leadership to make better commercial decisions? As our Senior Revenue Operations Manager, you will own how our GTM teams operate, forecast and perform. You’ll bring clarity, discipline and actionable insight to every stage of the revenue engine. If you thrive on translating data into impact and partnering across teams to improve execution, then join us on our journey. WE PROTECT THE PEOPLE BEHIND THE DATA We are a fast-growing security and compliance tech company with a clear purpose: we protect the people behind the data. With over 200 team members worldwide and with offices in Munich, Berlin, London, Stockholm, and Vienna, we help more than 4,000 global customers get certified fast and build a strong and scalable risk posture. With AI-powered automation, self-serve capabilities, and additional tailored expert advice, we offer our customers a seamless security and compliance experience to stay ahead of the rapidly evolving security landscape and challenges like the surge in cyber-attacks. WHAT YOU'LL BE DOING * You own and elevate revenue forecasting into a trusted leadership decision tool. * You define and maintain core GTM performance metrics and reporting standards. * You turn pipeline data into clear, actionable insights that influence executive decisions. * You uncover risks early and drive decisive action with GTM leaders. * You build a single, trusted view of performance across the full revenue funnel. * You improve GTM processes to unlock speed, clarity, and execution excellence. * You challenge assumptions and raise the commercial bar across the organization. * You lead high-impact RevOps initiatives from insight to measurable business outcomes. * You act as a strategic sparring partner to Sales, Marketing, and Customer Success. WHAT YOU’LL GET IN RETURN * The freedom, trust, and tools to do what you love and make an impact in a purpose-driven company, committed to doing genuine good in the digital world. * Enjoy a high degree of flexibility with tailored working hours, choice of work location, and benefits that support your lifestyle, health, and family needs. * Join a secure, future-focused role in a dynamic scale-up positioned to make a major impact in the rapidly expanding Security & Compliance market. * Grow along expert or leadership paths with support from employee accelerator programs, bi-annual feedback cycles, and a personal training budget. * Work in an environment that values autonomy, rapid decision-making, a flat hierarchy, and collaborative, eye-level communication to keep things moving forward. THE QUALITIES YOU’LL NEED TO SUCCEED * 5+ years in Revenue, Sales, or Commercial Operations. * Experience operating as a senior individual contributor and influencing functional leaders without relying on formal authority. * Strong understanding of full customer lifecycle and GTM processes. * Proven ownership of forecasting and pipeline management. * Proficiency with Salesforce and modern GTM tooling (Gong), as well as reporting or data-visualisation platforms (Tableau). * Strong analytical and problem-solving capabilities. * Excellent stakeholder communication, including executive level. * Strong project and cross-functional coordination skills. LAST BUT NOT LEAST. FROM THE BOTTOM OF OUR HEARTS: No matter your origin, ethnicity, gender identity, religion or individual requirements; at DataGuard, all that counts is the person you are. As Guards and Guardettes, we are united not only by our dedication, but also by our shared belief in our purpose: Protect the people behind the data. Convince us with your personality and your skills – and together we will make great things happen. We are looking forward to meeting you! #LI-DNI

Raisin

Raisin is the world’s leading platform for savings and investment products. Founded in 2012, the FinTech connects consumers with banks in the EU, the UK and the US. This gives consumers better interest rates and banks a diversified form of refinancing. Our vision is to offer savings and investments without barriers and thus open up the global 160 trillion euro market. Raisin currently employs more than 800 people from over 75 countries worldwide. Today, the platform holds over 80 billion euros in assets from more than one million investors which have accrued over 5 billion euros in returns. Team The AFC Operations team is primarily responsible for transaction monitoring and the KYC process, including PEP and sanctions screening. The team ensures that all customer activities comply with applicable AML and regulatory requirements, identifying and escalating suspicious activities where necessary. Working in close collaboration with the Money Laundering Reporting Officer (MLRO), the team plays a key role in safeguarding the organization against financial crime risks. In addition, AFC Operations continuously reviews and improves internal processes to enhance efficiency, data quality and regulatory compliance standards. Your Responsibilities * Alert Management & Investigation: Review complex transaction monitoring alerts and conduct investigations into suspicious activities. You are responsible for the decision-making regarding Suspicious Activity Reports (SARs/Verdachtsmeldungen) and ensure that all filings and documentation meet regulatory requirements. * TM Framework & Detection Logic: You drive the conceptual development and optimisation of the bank's monitoring infrastructure. This involves refining detection scenarios, tuning threshold settings to minimise false positives, and ensuring that our monitoring rules keep pace with evolving criminal typologies. * Operational Monitoring Controls: You execute and oversee comprehensive monitoring activities and internal controls. Your focus is to ensure that the operational output of the TM unit consistently meets the highest quality and regulatory standards. * System Architecture & AFC Project Management: Drive the AFC-side of system deployments and feature updates. You are responsible for the seamless operational transition of new business activities into our monitoring ecosystem, ensuring that scalability and regulatory integrity go hand in hand. * Technical Outsourcing & Audit Management: Oversee AFC-related tool environments and service providers to ensure operational integrity. You act as a key subject matter expert during internal and external audits, facilitating a smooth examination process through diligent preparation and expertise   Your Profile * Academic Background: University degree in Law, Economics, Business Administration, or a related field. * Professional Experience: Extensive experience in Anti-Financial Crime (AFC) within the financial services industry. * Regulatory Expertise: In-depth knowledge of national and international regulatory frameworks (e.g., German GwG, KWG, and EU AML Directives). * Process Excellence: Proven experience in designing, documenting, and optimising AFC processes and frameworks. * Language Skills: Professional proficiency in English and excellent German skills are mandatory * Certifications: Relevant industry certifications, such as CAMS (Certified Anti-Money Laundering Specialist), are considered a plus. Raisin Applicant Privacy Policy We value diversity and the unique experiences each individual brings. If you’re excited about this role but don’t meet every requirement, we still encourage you to apply. We are an equal opportunity employer and are committed to creating an inclusive environment for everyone, regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.