Program Manager (OHL Growth Excellence: Price Charter)

Coupang

회사 소개  쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 리테일 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다.     쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 유지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다.    쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요.     ANI (Automated Negotiation & Innovation) 란?  ANI는 OHLM Excellence 조직 산하의 크로스 기능 팀으로, 쿠팡의 운영 방식을 대규모로 개선하기 위한 확장 가능하고 자동화된 비즈니스 메커니즘을 구축하는 데 집중하고 있습니다. ANI는 Business, Pricing, Finance, Product, Tech 조직과 협업하여 수작업 중심의 의사결정을 데이터 기반의 반복 가능하고 확장 가능한 프로세스로 전환함으로써 더 빠른 실행과 지속 가능한 성장을 만들어냅니다.   직무 설명 본 포지션은 Pricing Charter의 Program Manager로서, 고객 중심의 데이터 기반 가격 전략 프로그램을 설계하고 실행하는 역할입니다. 가격 기회를 구조화되고 자동화된 프로그램으로 전환하고, 크로스 기능 조직과의 협업을 통해 사업에 의미 있는 성과를 창출하는 전반적인 실행을 리드하게 됩니다.   업무 내용  * 고객 관점에서 출발하여(price customer-backward) 가격에 대한 신뢰, 경쟁력, 고객 경험을 개선하면서 동시에 마진을 균형 있게 관리할 수 있는 가격 프로그램을 설계 * 가격 성과, 경쟁 환경, 실행 데이터를 심층적으로 분석하여 근본 원인과 높은 임팩트를 낼 수 있는 기회를 도출 * 인사이트를 명확한 문제 정의, 로드맵, 마일스톤, 성공 지표가 포함된 실행 가능한 가격 프로그램으로 구체화 * Product 및 Tech 조직과 협업하여 표준화, 자동화, 거버넌스를 기반으로 확장 가능한 가격 메커니즘을 구축 * Pricing, Retail, Finance, Product, Tech 등 다양한 조직 간의 정렬을 이끌며 프로그램을 end-to-end로 책임지고 추진 * 일관된 실행과 지속적인 개선을 위한 운영 체계 및 KPI를 수립 * 진행 상황, 리스크, 성과를 명확하게 정리하여 경영진에 보고   자격 요건  * Program Management, Business Operations, Strategy, Pricing Operations, Consulting 등 관련 분야에서 8년 이상의 경력을 갖추신 분 * 빠르게 변화하는 환경에서 복잡한 크로스 기능 프로젝트를 리드한 경험이 있으신 분 * 뛰어난 분석력, 문제 해결 능력, 구조화된 실행 역량을 갖추신 분 * 우수한 문서 작성 및 커뮤니케이션 역량을 갖추신 분   우대 사항  * 이커머스, 리테일, 마켓플레이스 또는 가격 전략 중심 비즈니스 경험을 갖추신 분 * 가격 전략, 가격 자동화, 마진 최적화 프로그램 관련 경험을 갖추신 분 * Product 및 Engineering 팀과의 데이터 기반 협업 경험을 갖추신 분    전형 절차 및 안내 사항  * 전형 절차  * 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다.  * 참고 사항  * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다.  개인정보 처리방침    * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy    서류 반환 정책    1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다.  2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다.   4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.

Valtech

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience.  THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries.  We are proud of:  * The work we do and the innovation we drive  * Our values of share, care and dare  * A workplace culture that fosters creativity, diversity and autonomy  * Our borderless, global framework, which enables seamless collaboration    THE ROLE   Please note, we are only accepting applicants from the provinces of Ontario and Québec for this role. For Québec-based candidates, fluency in English is necessary because the position entails collaboration with teams based in the rest of Americas and occasionally in Europe. As a Program Manager, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring 6-8+ years of experience in program or senior project management within consulting or enterprise environments, a growth mindset and a drive to make a lasting impact. You are a detail‑oriented Program Manager who can zoom out to see the big picture while keeping delivery firmly on track.  You are passionate about large‑scale transformation and energized by complex, multidisciplinary delivery. You bring a strong sense of structure, a strategic mindset, and the confidence to lead high‑stakes enterprise programs.  The Program Manager is adept at navigating complex enterprise environments involving multiple stakeholders, vendors, and parallel delivery streams, and is able to effectively handle high-pressure situations with strong judgment and escalation instincts. You will thrive in this role if you are:  * A curious problem solver who challenges the status quo  * A collaborator who values teamwork and knowledge-sharing  * Excited by the intersection of technology, creativity and data  * Experienced in Agile methodologies and consulting  Role responsibilities Program & Delivery Leadership  * Has a deep understanding of the client’s business, their needs, expectations, and requirements.    * Lead the end‑to‑end delivery of data platform and cloud transformation projects or programs, from initiation through delivery to closure.  * Manage program level projects with competing priorities while maintaining momentum, quality, and stakeholder alignment.    * Translate client business objectives into structured, milestone‑based delivery plans with clear acceptance criteria.   Cross‑Functional Orchestration  * Lead and align multidisciplinary teams across data engineering, cloud platforms, governance, QA, DevOps, and business stakeholders.  * Coordinate delivery across multiple release waves, ensuring consistency, predictability, and quality at scale.  * Enable teams to deliver their best work by providing clarity, structure, and strong delivery leadership.    Scope, Financial management, Quality, Risk & Readiness  * Own overall project or program health, including feasibility of delivery given scope, timeline, budget, resources, risks, and interdependencies.  * Proactively identify and mitigate program‑level risks across technology, operations, and organizational change.  * Ensure that each milestone and release meets defined quality, governance, validation, and operational readiness standards.  * Ensure client sign-off is obtained at key milestones throughout the project lifecycle.    * Work with client teams and internal stakeholders to estimate costs and timing.  * Own accurate financial tracking, forecasting, and margin management for assigned accounts.      Governance & Stakeholder Management  * Establish and run robust program governance, including weekly delivery cadence, RAID management, decision tracking, and executive‑level steering.  * Act as the primary contact point for managing expectations, delivery risks, cross‑team dependencies, and critical decisions.  * Build trusted relationships with senior client stakeholders, ensuring transparency, clarity, and confidence throughout the engagement.     Team Leadership & Process Improvement  * Manage and mentor project managers as required.   * Help evolve, update, and set new project management processes, standards, and best practices to improve delivery consistency and scalability.   * Foster a collaborative, accountable, and high-performing delivery culture.     MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications:  * 6-8+ years of experience in program or senior project management within consulting environments, acting as the main client point of contact and confidently managing and setting expectations.  * Strong understanding of structured delivery models (Agile, hybrid, or waterfall‑based) and managing multiple projects simultaneously with competing priorities.  * Advanced experience in project planning, scope management, timelines, resourcing, risk management and budgeting.    * Demonstrated experience delivering under fixed-fee or milestone-gated commercial models, including structured acceptance criteria, formal client sign-off mechanics, and change-order discipline when scope or complexity deviates from contract assumptions.  * Delivery knowledge of cloud data platform and migration programs (GCP strongly preferred); familiarity with cloud-native architectures, data pipeline patterns, and governance tooling sufficient to make informed delivery decisions, assess technical risk, and engage credibly with platform and engineering stakeholders without requiring full translation from the Technical Lead.  * Sufficient data literacy to manage a data-program RAID log independently, understanding pipeline dependencies, data quality risk, governance boundaries between platform tools, and the downstream impact of schema or logic changes on data consumers and dashboards.  * Proven ownership of delivery outcomes across multi-country, multi-timezone teams, specifically including accountability for handoff quality, remote team performance, and cross-location dependency management, not limited to stakeholder coordination across geographies.  * Experience designing and executing operational transition plans, including knowledge transfer, runbook delivery, and formal handoff to client operations teams or third-party managed service providers at program closeout.  * Excellent verbal and written communication skills.  * Exceptional organizational and time management skills.    NICE TO HAVE QUALIFICATIONS   * Fluency in French.   If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn.    COMMITMENT TO REACHING ALL KINDS OF PEOPLE  We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all.    THE BENEFITS   This is a full-time position based in Ontario, Canada. The offered salary range is 105,000 - 130,000 CAD annually, depending on experience and location.  Valtech offers a comprehensive benefits package effective after three months of continuous service: * A comprehensive insurance plan, where you can choose the module that best suits your needs—Gold, Silver, or Bronze. The employer may contribute up to 80% of your coverage depending on the selected module. This plan includes short- and long-term disability coverage. * Dialogue via Sun Life provides virtual healthcare services, allowing you to consult with a healthcare professional for emergencies, prescription renewals, and more. You also have access to the Employee and Family Assistance Program, as well as a complete mental health support program. * A $500 Personal Spending Account, which can be used for healthcare reimbursements, gym memberships, public transit passes, office supplies, or contributions to your RRSP through Valtech. * A retirement plan where Valtech will match 100% of your RRSP contributions through a Deferred Profit Sharing Plan (DPSP), up to a maximum of 4%. You can start contributing to your RRSP immediately, and to the DPSP after 3 months. The vesting of the DPSP will be after a 24 months of service.  * Access to a flexible vacation under Valtech's policy to support your work-life balance, with 5 days available during your probation period and a prorated amount calculated for the remainder of the year. * Personal Technology Reimbursement – $30/month for every employee-offered on day 1.  * We close during the winter holidays and offer flexible scheduling throughout the year, so you can enjoy those sunny Friday afternoons—provided your weekly hours are completed.   YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know.     ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world.  At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more.  At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate.  Are you ready to create what’s next? Join us.

Valtech

Program Manager (all genders) Pourquoi Valtech ? Nous sommes l’entreprise d’innovation par l’expérience, partenaire de confiance des marques les plus reconnues au monde. Pour nos collaborateurs, nous offrons des opportunités de développement, une culture fondée sur des valeurs, une carrière internationale et la possibilité de façonner l’avenir de l’expérience client. Opportunité À Valtech, vous trouverez un environnement propice à l’apprentissage continu, à l’impact concret et à la croissance professionnelle. Que vous développiez de nouvelles solutions digitales, remettiez en question les idées reçues ou construisiez la prochaine génération d’expériences client, votre travail contribuera à transformer les secteurs d'activité. Nous sommes fiers de : * Notre travail et l'innovation que nous encourageons * Nos valeurs : « share, dare, care » * Une culture d'entreprise qui favorise la créativité, la diversité et l'autonomie * Notre structure mondiale sans frontières, qui permet une collaboration fluide Rôle En tant que Program Manager (all genders), l'innovation en matière d'expérience vous passionne et vous souhaitez sans cesse repousser les limites du possible. Vous apportez +10 années d'expérience, un esprit de développement personnel et la volonté d'avoir un impact durable. Vous vous épanouirez dans ce rôle si vous êtes une personne : * Curieuse et capable de résoudre des problématiques complexes et de remettre en question les pratiques établies * Valorisant la collaboration et le partage des connaissances au sein d’une équipe * Enthousiaste à l’idée de travailler à l’intersection de la technologie, de la créativité et des données * Ayant une expérience avérée des pratiques agiles et du conseil (un plus) Responsabilités du poste Vous pilotez la livraison de projets digitaux complexes en assurant la qualité, la satisfaction client et l’alignement stratégique, tout en jouant un rôle de référent au sein de l’équipe Valtech et en accompagnant les clients dans leur transformation digitale. Gestion de projet et delivery * Assurer la responsabilité globale du delivery de solutions digitales (plateformes, applications, etc.) de haute qualité. * Orchestrer plusieurs flux de projets simultanés, assurer le suivi des plannings, des jalons, du budget et des ressources, tout en garantissant la maîtrise des risques et la qualité des livrables. * Mettre en œuvre les meilleures pratiques de gestion de projet, en combinant méthodes traditionnelles et agiles. * Assurer le reporting régulier auprès des équipes internes, du client (Comité de Direction) et du Responsable de Compte. * Être garant des processus de livraison, intervenir sur les aspects organisationnels et techniques pour assurer leur bon fonctionnement. Relation client & stratégie * Cultiver une relation de confiance avec les clients, assurer leur satisfaction et être garant de la qualité de la relation. * Recueillir les besoins, challenger les organisations / processus et proposer des solutions adaptées dans une logique d’amélioration continue. * Participer activement aux réponses commerciales (RFP, RFI, soutenances, présentations) et à la définition de la stratégie de développement du compte en collaboration avec le responsable de compte. Leadership & coordination * Encadrer opérationnellement les équipes projet dans un contexte multiculturel, en promouvant l’esprit « One Valtech ». * Soutenir le Head of Delivery dans le mentorat des chefs de projet, partager les bonnes pratiques, outils et modèles et contribuer à leur montée en compétences. * Coordonner les parties prenantes internes et externes (équipes Valtech, prestataires, clients). Vision & transformation * Collaborer avec les clients sur des sujets stratégiques tels que la transformation digitale, organisationnelle ou business, en partenariat avec les experts internes. * Identifier les écarts entre les projets et les objectifs stratégiques du client, et proposer des plans d’action correctifs. * Soutenir les initiatives clients liées aux données et à l’intelligence artificielle. Qualifications requises Afin d’être éligible à ce poste, vous devez posséder les qualifications essentielles suivantes : * Formation ingénieur ou équivalent * +10 ans d’expérience dont 2 ans dans des contextes similaires (agence digitale, compte international, etc.) * Maitrise des différentes phases de réalisation d’un projet digital de la phase de conception à la mise en production * Expérience de l’avant-vente aussi bien en coordination, qu’en préparation de deck, soutenance et pitch client qu’en élaboration de planning et budget * Expérience e-Commerce que ce soit dans les étapes amont de la création et l’enrichissement de cette information produit : PLM, MDM, PIM (Akeneo, Salsify, etc.), DAM (Adobe, Aprimo, Bynder, Keepeek,..) ou dans les étapes aval de distribution de cette information : CMS orientés composants (Adobe AEM, Sitecore, etc.), plateformes e-commerce (SFCC, commercetools, etc.), marketplace, canaux de distribution, merchandising, promotions, etc. * Travailler en équipe et fédérer les différents intervenants autour d’un objectif commun * Être force de proposition, vous êtes en mesure de gérer des situations complexes et d’apporter des solutions concrètes et adaptées à vos clients. Pédagogue, vous êtes capable de construire une relation de confiance avec vos interlocuteurs * Une capacité à prendre / à porter des sujets techniques, en collaboration avec d’autres profils experts techniques, marketing, métiers et partenaires * Capacité à évoluer dans un environnement international et multiculturel (onsite / nearshore / offshore) * Excellentes compétences en communication (écrite et orale en français et en anglais - niveaux C1 exigés), en reporting et en coordination * Maitrise de Jira, Confluence, Invision, Miro (ou leurs équivalents) * Excellente maîtrise de la gestion de projet classique et agile (Scrum et/ou Kanban) Qualifications souhaitées * Une expérience de l’agilité avec SAFe * La volonté de rechercher constamment de nouvelles façons d'apprendre, de progresser et de vous adapter lorsqu’il le faut * Un état d’esprit axé sur le collectif Si vous ne possédez pas toutes les qualifications mentionnées ou si vous avez des lacunes dans votre parcours, nous vous encourageons à postuler. À Valtech, nous reconnaissons la richesse des talents et valorisons la pluralité des perspectives ainsi que la soif d’apprendre. Engagement pour l’inclusion Nous concevons des expériences qui conviennent à toutes les personnes — et cela commence par nos équipes. À Valtech, nous avons à cœur de bâtir une culture inclusive où chaque individu se sent soutenu pour grandir, s'épanouir et atteindre ses objectifs. Quel que soit votre parcours, vous avez votre place. Explorez notre site Diversité et Inclusion pour en savoir plus sur nos actions en faveur d’un Valtech plus équitable. Bénéfices et avantages Il s’agit d’un poste en CDI basé à Paris. En plus d’un package de rémunération compétitif, nous offrons : * De la flexibilité, avec des options de travail à distance ou hybride * Des perspectives d’évolution, avec des programmes de mobilité internationale et de développement professionnel * Des opportunités d’apprentissage, avec accès à des outils de pointe, des formations et des experts du secteur Nos avantages sont adaptés à chaque localisation. Votre Talent Partner vous fournira tous les détails lors du processus de recrutement. Processus de recrutement Une fois votre candidature envoyée, notre équipe Talent Acquisition l’examinera sous quelques jours. Si vos compétences et votre expérience correspondent au poste, nous vous contacterons pour les prochaines étapes. ⚠️ Attention aux fraudes : n’interagissez qu’avec des adresses e-mail officielles se terminant par @valtech.com. Nous nous engageons en faveur de l’inclusion et de l’accessibilité. Si vous avez besoin d’un aménagement raisonnable pendant le processus de recrutement, veuillez l’indiquer dans votre candidature ou en informer votre Talent Partner. À propos de Valtech Valtech est une entreprise d’innovation et d’expérience qui a pour vocation d’offrir une meilleure façon d'appréhender le monde. En combinant expertises, secteurs et cultures, nous aidons les marques à créer de la valeur dans un monde de plus en plus digital. À l’intersection des données, de l’IA, de la créativité et de la technologie, nous accompagnons la transformation de grandes entreprises telles que L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, et bien d’autres. À Valtech, la transformation ne se limite pas aux discours. Nous la concrétisons. Nos collaborateurs sont au cœur de notre succès, et nous cultivons un environnement où chaque talent peut s’épanouir, évoluer et innover. Prêt·e à imaginer la suite ? Rejoignez-nous. Conformément à la loi allemande sur l'égalité de traitement et à son équivalent français, les offres d'emploi doivent être publiées de manière non sexiste. Nous utilisons la mention (all genders) pour préciser que ce poste est ouvert à tous les genres dans ces pays, même si le titre du poste lui-même peut être traduit ou interprété comme « masculin » en allemand ou en français.