Senior Recruiter (R&D and non-R&D)

Our Mission Healthcare should work for patients, but it doesn’t. In their time of need, they call down outdated insurance directories. Then wait on hold. Then wait weeks for the privilege of a visit. Then wait in a room solely designed for waiting. Then wait for a surprise bill. In any other consumer industry, the companies delivering such a poor customer experience would not survive. But in healthcare, patients lack market power. Which means they are expected to accept the unacceptable.   Zocdoc’s mission is to give power to the patient. To do that, we’ve built the leading healthcare marketplace that makes it easy to find and book in-person or virtual care in all 50 states, across +200 specialties and +12k insurance plans. By giving patients the ability to see and choose, we give them power. In doing so, we can make healthcare work like every other consumer sector, where businesses compete for customers, not the other way around. In time, this will drive quality up and prices down.    We’re 18 years old and the leader in our space, but we are still just getting started. If you like solving important, complex problems alongside deeply thoughtful, driven, and collaborative teammates, read on.   Your impact on our mission We are looking for a highly motivated and analytical Senior Manager, FP&A to support Zocdoc’s R&D and operations teams. In this role, you will use financial and operational insights to guide investment, headcount, and performance decisions. You will partner closely with functional leadership to support strategic planning, resource allocation, and operating efficiency. This role offers an exciting opportunity to shape decision-making in key parts of the business and play a pivotal role in driving financial performance and long-term success.   You’ll enjoy this role if you are… * A strategic thinker with deep analytical capabilities who turns data into better business decisions * A strong business partner who builds trusted relationships and helps stakeholders navigate tradeoffs * A people leader who enjoys coaching and developing others while raising the quality of team output * Highly organized, with the ability to manage multiple priorities and planning cycles at once * Comfortable navigating ambiguity, making decisions without a preexisting roadmap, and helping partners focus on what matters most * A clear communicator who can distill complex concepts into actionable recommendations for different audiences   Your day to day is… * Lead FP&A business partnership across R&D and Operations, supporting budgets, forecasts, hiring plans, and investment decisions * Partner closely with functional leaders to understand business drivers, evaluate tradeoffs, and guide resource allocation and prioritization decisions * Own the planning and forecasting rhythm for supported functions, including timelines, assumptions, stakeholder inputs, and deliverables * Lead, coach, and develop team members, setting clear priorities and raising the bar on analytical quality, stakeholder partnership, and execution * Monitor performance against forecasts and targets, proactively identify risks and opportunities, challenge assumptions where needed, and recommend actions to improve outcomes * Translate complex financial and operational questions into clear analyses, insights, and recommendations for Finance and non-Finance audiences * Support strategic planning processes, helping partners evaluate investments, prioritize initiatives, and align decisions with company goals * Improve planning processes, team workflows, and reporting approaches to increase consistency, efficiency, and decision usefulness * Translating departmental and Finance priorities into clear team plans; managing competing demands by setting expectations, monitoring progress, and addressing risks early. * Leading ad-hoc analyses to support strategic initiatives and leadership priorities, directing the work of individual contributors and ensuring quality and rigor.   You’ll be successful in this role if you have… * 8+ years of total experience in a financial analytical role such as strategic finance, FP&A, corporate finance, investment banking, private equity, or accounting * 5+ years of experience in FP&A or a comparable finance role in a fast-paced environment * 3+ years managing people, including responsibility for developing individual contributors, setting expectations, and owning outcomes delivered through a team. * Strong business partnership experience with senior functional leaders, ideally in R&D or Operations * Expertise in financial modeling and reporting with advanced Excel proficiency. * Strategic mindset with strong problem solving and consistent delivery. * Experience with FP&A systems and tools such as Planful or similar platforms is a plus * Excellent communication and presentation skills * Strong influencing and collaboration skills, with the ability to work effectively across functions and levels of the organization * Relevant industry exposure in technology, healthcare, and/or consumer marketplaces is a plus.   Benefits * Flexible, hybrid work environment at our convenient Soho location * Unlimited Vacation * 100% paid employee health benefit options (including medical, dental, and vision) * Commuter Benefits * 401(k) with employer funded match * Corporate wellness program with Wellhub * Sabbatical leave (for employees with 5+ years of service) * Competitive paid parental leave and fertility/family planning reimbursement * Cell phone reimbursement * Catered lunch everyday along with beverages and snacks * Employee Resource Groups and ZocClubs to promote shared community and belonging   Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $150,000—$200,000 USD About us Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our six core values [https://www.zocdoc.com/about/careers-list/]. Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish.  Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - Together, Not Alone, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better.  We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. Job Applicant Privacy Notice [https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf]

Who we are At CarGurus (NASDAQ: CARG), our mission is to give people the power to reach their destination. We started as a small team of developers determined to bring trust and transparency to car shopping. Since then, our history of innovation and go-to-market acceleration has driven industry-leading growth. In fact, we’re the largest and fastest-growing automotive marketplace, and we’ve been profitable for over 15 years. What we do The market is evolving, and we are too, moving the entire automotive journey online and guiding our customers through every step. That includes everything from the sale of an old car to the financing, purchase, and delivery of a new one. Today, tens of millions of consumers visit CarGurus.com each month, and ~30,000 dealerships use our products. But they're not the only ones who love CarGurus—our employees do, too. We have a people-first culture that fosters kindness, collaboration, and innovation, and empowers our Gurus with tools to fuel their career growth. Disrupting a trillion-dollar industry requires fresh and diverse perspectives. Come join us for the ride! Role overview The Manager, Data Science will lead an Inventory & Dealer Data Science team focused on developing, deploying, and optimizing machine learning models that power CarGurus’ products and business insights. Sitting within the broader Data Science organization, this team is responsible for modeling automotive marketplace dynamics and dealer behavior. The team owns Machine Learning solutions end-to-end across the ML lifecycle, from R&D to production. This leader is accountable for the team’s strategic direction and impactful delivery, while building a culture of innovation, technical excellence, and collaboration. The Manager partners with Product, Engineering, Analytics, and cross-functional stakeholders to ensure team efforts advance CarGurus’ goals in intelligence-powered products. What you'll do * Oversee the development, training, and evaluation of machine learning models covering Inventory and Dealer intelligence. Leverage modeling techniques including recommendations, demand forecasting, churn risk prediction, and valuation algorithms. * Facilitate experimentation, A/B testing, and measurement of production models, ensuring robust evaluation of business impact * Build and develop a high-performing team - providing regular coaching, feedback, and performance assessments; ensure equitable access to growth opportunities. * Drive innovation, continuous improvement, and adoption of best-in-class ML and AI practices. Champion best practices across the organization. * Participate in roadmap planning, aligning the team’s work with broader business priorities and long-term strategy. Flag resource constraints and escalate tradeoff decisions when needed. * Act as a visible, accessible leader - communicating objectives, updates, risks, and wins to all stakeholders. * Partner with peers in the Machine Learning Platform, Product and Data teams, and other stakeholders to facilitate effective cross-team working relationships and represent data science in cross-functional forums.   What you'll bring * 5+ years of experience in a data science or machine learning engineering role * 2+ years of people leadership experience * Deep expertise in machine learning models and their application to classification, regression, ranking, and recommendation problems. Familiarity with standard evaluation metrics and statistical best practices. * Experience deploying and owning models in production and a working understanding of MLOps practices. * Strong working knowledge of Python development best practices and the Python ML ecosystem (e.g., scikit-learn, PyTorch, XGBoost, numpy, pandas). * Experience with cloud platforms, particularly AWS, including deploying, monitoring, and troubleshooting ML models. * Effective communication and facilitation abilities with both technical and non-technical stakeholders (including data scientists, product management, senior leadership, and engineers). * Experience contributing to the technical direction for a team and a strategic mindset for prioritizing projects and aligning them with business goals. * Knowledge of standard software development methodologies and a history of driving continuous improvement. * Experience in a collaborative, cross-functional environment, with the ability to build effective working relationships and foster an inclusive team culture.   The displayed range represents the expected annual base salary / On-Target Earnings (OTE) for this position. On-Target Earnings (OTE) is inclusive of base salary and on-target commission earnings, which applies exclusively to sales roles. Individual pay within this range is determined by work location and other factors such as job-related skills, experience, and relevant education or training. This annual base salary forms part of a comprehensive Total Rewards Package. In addition to benefits, this role may qualify for discretionary bonuses/incentives and Restricted Stock Units (RSUs). Position Pay Range $185,000—$231,000 USD Working at CarGurus We reward our Gurus’ curiosity and passion with best-in-class benefits and compensation, including equity for all employees, both when they start and as they continue to grow with us. Our career development and corporate giving programs, as well as our employee resource groups (ERGs) and communities, help people build connections while making an impact in personally meaningful ways. A flexible hybrid model and robust time off policies encourage work-life balance and individual well-being. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives. CarGurus may require in-person interviews as part of our hiring process, particularly for positions based in our Boston and Dublin offices. Candidates selected for an in-person interview will be notified in advance. Please be aware that travel expenses are the responsibility of the candidate. We welcome all CarGurus strives to be a place to which people can bring the ultimate expression of themselves and their potential—starting with our hiring process. We do not discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. We foster an inclusive environment that values people for their skills, experiences, and unique perspectives. That’s why we hope you’ll apply even if you don’t check every box listed in the job description. We also encourage you to tell your recruiter if you require accommodations to participate in our hiring process due to a disability so we can provide the appropriate support. We want to know what only you can bring to CarGurus. #LI-Hybrid