
Elliptic · Singapore
Are you an experienced Customer Success leader ready to take our global customer relationships to the next level? Do you have experience in managing global and...
Are you an experienced Customer Success leader ready to take our global customer
relationships to the next level? Do you have experience in managing global and
high-performing teams that deliver measurable outcomes and exceptional
experiences as a player-coach? If so, we’d love to hear from you!
As the Regional Manager of Customer Success for APAC, you will manage 5 - 10 CSMs and an assigned list of accounts and a
cross-regional team of Customer Success Managers who partner with our most important customers across two of our key growth
regions.
Reporting to the Global Director of Customer Success, you will drive strategy, operational excellence, and performance across both
regions. You’ll ensure your assigned customers and others achieve tangible value from Elliptic’s blockchain analytics solutions,
resulting in strong retention, expansion, and advocacy outcomes.
This is a highly collaborative and strategic role — influencing product direction, scaling best practices across geographies, and
aligning your team’s initiatives with global business objectives. You’ll create a unified, customer-centric culture while
respecting local market dynamics and time zones.
global consistency
customer experiences
client and team outcomes
MongoDB is looking for a talented and results-driven Senior Regional Marketing Manager based in Singapore to drive marketing and account based marketing programs for the ASEAN region. This role works in close alignment with cross-functional stakeholders in sales, marketing, and partner teams. Key responsibilities include developing and executing integrated marketing plans that map to priority business objectives, including demand generation programs that generate new prospects and advance existing opportunities. This role will report into the Head of APAC Marketing. The working model for this position is hybrid with the expectation of being in the Singapore office 2-3 days per week, overseeing the ASEAN region. WHAT YOU WILL DO: * Build strong, collaborative relationships with regional sales leaders, account executives, and go-to-market (GTM) partners to drive territory growth, support GTM initiatives, and execute co-marketing programs tailored to key account personas. * Understand the unique challenges and business priorities within strategic accounts, and develop integrated marketing plans and targeted programs that engage new audiences, generate pipeline opportunities, and accelerate product adoption and consumption. * Champion a “One Team” approach by leading cross-functional collaboration across Partner Marketing (CSP and non-CSP partners), Developer Advocacy, and Customer Success to deliver a consistent and unified MongoDB experience across all customer touchpoints. * Partner closely with global marketing teams - including but not limited to digital, PR, communications, demand generation, and partner marketing - to align regional execution with global priorities, and collaborate with the strategic events team to deliver impactful regional events. * Leverage marketing dashboards, analytics, and performance data to generate actionable insights, optimize programs, and provide regular reporting to stakeholders. * Ensure alignment with company priorities by maintaining consistency in brand positioning, messaging, and communications across all marketing channels. * Establish clear measurement frameworks to track program performance, evaluate ROI, and implement processes that effectively measure marketing outcomes and business impact. WE’RE LOOKING FOR SOMEONE WITH: * 8–10 years of experience in Integrated Marketing, with a strong focus on field marketing and account-based marketing (ABM) within the EnterpriseTech/SaaS industry. * Experience working within partner ecosystems, including co-marketing initiatives with cloud hyperscalers such as AWS, Azure, and GCP, as well as familiarity with the AI and ISV partner landscape. * A strong analytical mindset, with proficiency in leveraging intent data, attribution platforms, and marketing analytics tools such as Salesforce, Tableau to measure ROI, optimize performance, and refine engagement strategies. * Excellent time management, prioritization, and organizational skills, with the ability to manage multiple initiatives simultaneously in a fast-paced environment. * Strong stakeholder management and collaboration skills, with confidence coordinating cross-functional activities across internal teams, external partners, and agency stakeholders. SUCCESS MEASURES: * In 1 month, you’ll meet all key stakeholders, understand MongoDB processes and tools, and help execute confirmed campaigns. * In 3 months, you’ll have fostered a relationship with your Regional Directors and Account Executives, understand their top target accounts, and begin executing awareness + revenue -focused marketing opportunities and plan for following quarters. You’ll have also established positive relationships with your extended team members * In 6 months, you’ll have a clear understanding of your key objectives, have executed pipeline acceleration events and demonstrated their impact and have added value to the current marketing plan * In 12 months, you’ll have fostered relationships across internal MongoDB teams and have executed both strategic and scalable programs, co-produced partner events leveraging the MongoDB partnership ecosystem, co-produced regional events that build affinity for MongoDB across developer communities, maintained flawless documentation and reporting of all programs to ensure success, and have a stake in future programming ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB is an equal opportunities employer. Req ID #2273443179
The APJ Sales Enablement Team empowers our Sales and Customer Success teams with the right information, skills, and tools throughout their tenure at Datadog in order to maximise their ability to land, expand, and drive Datadog’s next phase of growth across the region. We act as strategic partners to the APJ Leadership Team, ensuring they have the support they need to achieve their goals. We need a player-coach to deliver key Sales Enablement programs and lead our team of regional Sales Field Enablement Managers. This role reports to the Director of GTM Enablement & Business Value, APJ. At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You’ll Do * Build, lead, and empower a high-performing team of Sales Field Enablement Managers as they deliver world-class enablement programs to the field * Regularly shadow, provide feedback to, and coach your team to ensure training effectiveness * Hold frequent career and development conversations with your direct reports to help them reach their potential * Deliver live and virtual sales onboarding and ongoing training programs that equip sellers and sales leaders with the essential knowledge and skills required to be successful in their role * Partner with the global Sales Field Enablement team to evolve our field listening methodology—contributing an APJ lens to how it's designed, documented, and connected to data—and coach the APJ team to apply it consistently and well, ensuring regional insights flow back into global strategic initiatives * Partner with Strategic Operations to synthesise field listening and performance data into a consolidated view of what is driving or inhibiting Sales performance across APJ in order to shape regional and global enablement strategy * Provide on-the-spot training and coaching, and curate workshops for sellers and sales leaders on an as-needed basis * Act as a strategic thought partner to sales leaders, helping them achieve their goals and championing sales enablement programs at Datadog Who You Are * At least 4 years in sales enablement, L&D or other equivalent experience teaching others * At least one year of experience managing direct reports in a highly complex / ambiguous environment, with a proven ability to build trust, act on feedback, and grow people * You’re a great listener with a high EQ, who seeks feedback from both your team and stakeholders, and acts on it * Agile mindset: proven ability to iterate, build minimum viable “products” and improve * High ownership: you won’t be satisfied until every salesperson and trainer achieves their potential * This role may require up to 25% travel Bonus Points: * Experience at a high growth Software-as-a-Service or technology company * Experience in a Sales or Customer Success role * Knowledge of DevOps or cloud technologies * Experience with Enablement Technology (Gong, Docebo, MindTickle) * Experience training on Sales Methodologies (MEDDIC and Command of the Message) Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That’s okay. If you’re passionate about technology and want to grow your experience, we encourage you to apply. Benefits and Growth: * High income earning opportunities based on self performance * New hire stock equity (RSU) and employee stock purchase plan (ESPP) * Continuous professional development, product training, and career pathing * Sales training in MEDDIC and Command of the Message * Intra-departmental mentor and buddy program for in-house networking * An inclusive company culture, opportunity to join our Community Guilds * Generous global benefits Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $183,000—$268,500 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
As Platform Partnerships Manager for APAC, they will report to the Head of Sales in APAC and work closely with the regional Sales & CS leads and teams, and multiple other functions across the company to strengthen Smartly's position in the region. You will play a key role in developing growth strategies and carrying out strategic projects with platform partners. You will also function as a crucial link between partners and our product development team. In this role, you'll be at the forefront of the fast-paced online marketing industry, allowing you to continue to learn & develop at speed whilst also growing and nurturing your own target market, managing relationships with large partners and scaling the operations of an ambitious growth company. This role will be based in Sydney, Singapore or Bangalore. As a Platform Partnerships Manager at Smartly, you will... * Build continuously better relationships and implement joint business plans with platform partners (e.g. Meta, Snapchat, TikTok, Google) and create positive trust towards Smartly in your region * Build and nurture relationships with key partner collaborators in the region * Improve platform partners' awareness of the Smartly offering and success stories in order to ensure a good understanding of the value Smartly provides * Systemically map platform partners' organizations and share insights to other Smartly teams what actions they should take (e.g. engage with specific Meta sales pods) * Work closely with the regional leadership and other key internal partners to drive growth and support the region's business * Support sales teams in driving new customer acquisition (e.g. join customer pitches/demos) & support product marketing with narrative and solution packaging towards partners * Work closely with customer success and support driving growth for key customers and up-sell Smartly multi-product offering * Act as local extension for Smartly.io product management & development and support developing our product & services * Act as Smartly's main POC for partner programs and initiativesOrganize business reviews and joint events with partners * Organize business reviews and joint events with partners ABOUT SMARTLY Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform seamlessly integrates the capabilities of media, creative, and intelligence to power more than 800 billion impressions and generate more than 300 billion creatives annually, delivering tangible business outcomes for brands and advertisers. Smartly is the only company in the industry recognized as a Leader in The Forrester Wave: Creative Advertising Technologies with PwC validating the results it delivers for brands. We manage creative and media for 700+ brands worldwide and $6B in ad spend across the largest media platforms, including Facebook, Google, Instagram, Pinterest, Snap, and TikTok. Our end-to-end technology, unmatched access to media platforms and exceptional customer service help Fortune 500 brands to reach and engage consumers and learn what performs best.Smartly is a multinational and diverse team of 750+ Smartlies from 60+ nationalities, working in 13 countries. Together, we want to create and maintain an inclusive environment where everyone feels respected and heard. Our Diversity, Equity & Inclusion approach is at the heart of it. Visit Smartly to learn more. The processing of your information is described in our Candidate Privacy Notice.