Junior IT Business Partner, Digital Workplace

ServiceNow Developer– Business Continuity Management (BCM) At Capgemini Invent, we believe difference drives change. As inventive transformation consultants, we blend our strategic, creative and scientific capabilities, collaborating closely with clients to deliver cutting-edge solutions. Join us to drive transformation tailored to our client's challenges of today and tomorrow. Informed and validated by science and data. Superpowered by creativity and design. All underpinned by technology created with purpose. Your Role Capgemini Invent Sweden is growing its ServiceNow resilience team to deliver a Business Continuity Management (BCM) modernization programme for a leading Nordic bank. We are seeking a motivated Junior ServiceNow Developer to help build and test a new ServiceNow-based BCM solution — configuring out-of-the-box capabilities, supporting data migration and validation, and developing reporting under the guidance of senior architects and specialists. This is an excellent opportunity for an early-career developer to grow on a large-scale platform migration, gain ServiceNow certifications, and work within a joint client delivery team in a hybrid-agile setup. In this role you will play a key role in: Configure ServiceNow BCM/IRM out-of-the-box capabilities and implement approved customizations aligned to agreed requirements. Support data migration from the legacy platform to ServiceNow — assisting with cleansing, transformation, loading, and reconciliation/dual-run validation per object. Help build reporting and dashboards, and support quality checks on migrated BIA, risk and BCM-plan data. Participate in System Integration Testing (SIT) and Business Acceptance Testing (BAT); document results and support defect fixes. Contribute to supporting documentation, training materials and handover artefacts. Work within an agile team, taking direction from the Solution Architect and Application Specialists, and continuously build your ServiceNow skills. Your Profile A degree in computer science, information systems, engineering or a related field — or equivalent practical experience. Some hands-on exposure to ServiceNow (internship, academic project, or early professional experience) and an eagerness to specialize in the platform. Understanding of banking operations, regulatory frameworks, and compliance requirements within financial services. Relevant certifications related to banking, risk management, operational resilience, or regulatory compliance are highly desirable. Foundational knowledge of JavaScript, web technologies, and relational data concepts. Familiarity with, or willingness to quickly learn, ServiceNow scripting, Flow Designer, forms and workflows. ServiceNow Certified System Administrator (CSA) is a plus, or a commitment to achieve it early in the role (we will support certification). Strong attention to detail, a collaborative mindset, and good problem-solving skills. Fluent English is required; Swedish or another Nordic language is an advantage. Willingness to work on-site in Stockholm as required. What You’ll Love About Working Here A structured path into enterprise ServiceNow delivery, with mentoring from experienced architects and specialists. Funded ServiceNow certifications and access to Capgemini's global learning ecosystem and capability communities.Innovation at Scale: Work with cutting-edge technologies and strategies to solve complex industry challenges. Career Growth: Access world-class training, mentorship, and opportunities to accelerate your professional development. Collaborative Culture: Join a diverse, inclusive team that values creativity, curiosity, and bold ideas. Purpose-Driven Projects: Help clients build sustainable, customer-centric solutions that make a real difference. Need To Know Location: In line with our trust-based culture, Capgemini Invent offers a hybrid working model, and for this role you will be based in our attractively located office in Stockholm, with readiness to travel to our clients’ sites when needed. As part of our recruitment process, identity verification will be conducted through inspection of your ID card, and background checks may be carried out as required. Sounds like the next step in your career? We review applications on an ongoing basis and encourage you to apply as soon as possible! Please submit your application and CV in English. About Capgemini Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry.

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. SUMMER HIRING NOTICE: DUE TO SUMMER VACATIONS, WE WILL BEGIN THE REVIEWING AND INTERVIEWING PROCESS FOR THIS ROLE FROM AUGUST. HOWEVER, WE ENCOURAGE YOU TO SUBMIT YOUR APPLICATION AS SOON AS POSSIBLE. THE ROLE  We’re looking for a Senior Product Manager to lead the Workplace Integrations team. This is the product team that decides how Mentimeter shows up inside the Microsoft or Google suite, learning management systems, and the AI agents reshaping how people work.  This is an ecosystem role, where Mentimeter’s thought leadership on engagement and participation gets combined with another product’s value to create something neither could produce alone. A PowerPoint deck that anticipates where attention will drift, an LMS course that reshapes next week's lesson from this week's class questions, an agent that calls Mentimeter to maximise active participation.  You lead a team who ships integration features that connect directly to retention and the frequency of use that underpins our strategy. You’ll take over a team mid-execution, with some strategic calls made, other questions still open for you to resolve – you’ll own the next chapter as well as the team’s day-to-day direction.  YOUR MISSION  Set direction and lead the team   * Own the 12-24 month integrations strategy: understand in depth how our customers work day to day, monitor where the relevant platforms (Microsoft, Google, LMSs, AI agents) are heading, and decide how Mentimeter best shows up in those workflows. * Resolve the load-bearing open questions, translating an ambitious thesis into a system the team and the broader Product department can act on.   * You and the team own  outcomes: name what success looks like for each integration – enterprise retention, frequency, or new-user acquisition – and measure accordingly. * Run rigorous discovery with customers, Sales, Customer Success and the platforms we integrate with, surfacing enterprise and third-party constraints (security, reliability, performance) early so they shape the plan rather than derail it.   * Lead the team day to day and own scope, priorities, success criteria, and the tradeoffs, like how deep to invest in PowerPoint, or what capacity to allocate to established vs emerging workflows. * Ship into customers' hands every cycle, starting now with a stronger Menti in PowerPoint and Google Slides, and let usage data answer the open questions rather than parking them in a strategy doc.   Operate across teams and functions   * Point the other Product teams in the right direction on integrations; help each Menti tool PM see how integrations can strengthen and position their product, and set the shared patterns that keep the suite coherent without slowing them down. * Coach more junior PMs and partner with Product Department Leadership to feed integrations thinking back into the company-level product strategy.  * Create alignment with other product teams and departments, and shape go-to-market readiness for significant releases so launches land in customer reality.     Shape Mentimeter as an ecosystem product   * Define how our AI designs participation moments inside the tools people already use, reading their context to know where and how. * Surface partnership opportunities as you spot them. BizDev owns partnerships, but you live in the integration space day to day and are best placed to see where a technical integration points to a partnership worth pursuing and to bring those forward with a clear rationale. * Co-own the cross-functional work on data security and access control which is the precondition for the ecosystem-level integrations we want to build.   WHO WE'RE LOOKING FOR Experienced ecosystem PM   * 5+ years in product management, owned product direction and business outcomes for integrations or platform products, ideally in B2B SaaS. * Thinks in ecosystems, ships features. Our integration strategy is about two value propositions combining to create something neither could produce alone. * Reads customer workflows and platform roadmaps together, and can spot when a technical integration is really a partnership opportunity worth handing to BizDev. * Experience with marketplaces or AI/agent surfaces is a plus.   Technically fluent and commercially minded   * Credible on APIs, OAuth and OIDC, SSO and SCIM, permission scopes and admin consent models, add-ins, MCP, and marketplace review constraints. * Connects the team's work to enterprise conversion, retention and expansion, and grounds prioritisation in customer reality.   Senior judgment and influence   * Raises decision quality by framing problems sharply and putting the reasoning on the page to make complex bets become workable. * Comfortable in ambiguity and able to take a space with real history and unresolved strategic questions and turn it into a plan the team and stakeholders can get behind. * Coaches more junior PMs and partners credibly with leaders across Sales, CS, Engineering, Design and Data. HOW YOU OPERATE  * A clear communicator who builds alignment and creates clarity when inputs conflict or are incomplete. * Outcome-oriented and data-informed – sets explicit success measures and updates the plan as evidence lands. * Aligned with our core values and excited to help us stay true to them as we scale. Not sure you meet 100% of our qualifications? Please apply anyway and let us know why you’d enjoy working in this role at Mentimeter.   PRACTICAL DETAILS * This role is based in our Stockholm office, primarily onsite with the option to work from home twice per week. * Swedish is not required. Daily work is carried out in English, and the Mentimeter team currently boasts 50+ nationalities. * A cover letter is not required as part of your application. COMPENSATION At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 70,000–SEK 91,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm. What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.