IT Service Owner

Lovable Labs Sweden AB

TL;DR As one of the first IT hires at Lovable, you'll be part of the backbone that keeps our people productive and our office running smoothly. This is a hands-on IT role with a builder's mindset, where you'll use AI and automation to unblock our team fast. Why Lovable? Lovable lets anyone and everyone build software with any language. From solopreneurs to Fortune 100 teams, millions of people use Lovable to transform raw ideas into real products - fast. We are at the forefront of a foundational shift in software creation, which means you have an unprecedented opportunity to change the way the digital world works. Over 2 million people in 200+ countries already use Lovable to launch businesses, automate work, and bring their ideas to life. And we're just getting started. We're a small, talent-dense team building a generation-defining company from Stockholm. We value extreme ownership, high velocity, and low-ego collaboration. We seek out people who care deeply, ship fast, and are eager to make a dent in the world. What We're Looking For At least 2 to 4 years of experience in an IT support, sysadmin, or technical operations role at a tech company Experience managing vendor relationships, including negotiating costs and evaluating features Experience leading multi-stakeholder projects Strong troubleshooting skills in macOS or Linux environments A proactive, service-minded attitude with a track record of ownership and follow-through Experience with MDM tools (Iru/Knadji in particular) is a plus Familiarity with professional software development tools is a plus What You'll Do In one sentence: You'll touch the full spectrum of IT operations, from device lifecycle and hands-on support to event production and security partnerships, using AI and automation to keep every team member unblocked and productive. Serve as the first point of contact for hardware and software issues, triaging and resolving support tickets promptly Own the full device lifecycle: procurement, automated provisioning, configuration, maintenance, and decommissioning Actively automate repetitive support tasks using AI tools and scripting, and maintain documentation that enables team self-service Track and manage the company's hardware inventory, ensuring consistent standards across the organization Provide on-site IT support and work with internal and external events, including AV setup and pre-event coordination, to prevent technical issues Partner with the Security team to protect our fleet while keeping the developer experience smooth Note: This is an office-first position not suitable for remote work How to Apply Please submit your application in English, which is our working language at Lovable. We’re committed to fair and equal treatment for all candidates. If you’re interested, apply via our careers portal

NORDEA BANK ABP, FILIAL I SVERIGE

Job ID: 4683 Are you passionate about customer service and IT, and want to explore new opportunities in the bank? We are currently looking for a service minded and tech savvy person to join our On-Site Support Team at Nordea Stockholm HQ. This is a temporary position with end date 2026-12-01. About this opportunity Meet the On-Site Support Team. We are working with global processes, delivering within the agreed service levels, aligned with the highest focus on delivering the best service to our users. Our motto is, “have the courage to deliver quality”. You’ll be responsible for performing best in class service and support to all IT related end-user hardware, as well as executing hardware work orders and incident reports. You may also assist with special projects and other activities if needed. Who you are Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others. What you’ll be doing: Handling orders Perform Asset updates Participating in projects Installing, break-fix and testing of IT hardware Take ownership for delivering services within the agreed service level and focus on our end-users satisfaction Support end users in their day-to-day work, face to face as well as digitally The position is based in Nordea Stockholm HQ (Smålandsgatan 15-17). The team is part of a bigger Global team supporting the Nordics, Estonia and Poland. Please note that as this is an On-Site Support role, remote work is not possible. To succeed in this role, we believe that you have: Fluency in verbal and written English. We also consider it highly meritorious if you speak, write and understand Swedish Experience from internal and external customer contact, preferably in a support and service organisation Knowledge about Microsoft products (Office 365) Knowledge and interest of computers Professional experience from working with WIN10 / 11 If this sounds like you, get in touch! Next steps We kindly ask you to submit your application as soon as possible, but no later than 25/05/2026. Any applications or CVs sent by email, direct messages, or any other channel than our application forms, will not be accepted or considered. At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics, and traits make us better at serving our customers and communities. For information and questions regarding the team, role, or life at Nordea, don’t hesitate to contact our hiring manager Ole Dalberg, ole.martin.dalberg@nordea.com. If you have any questions about our recruitment process, please reach out to our tech recruiter and main point of contact anna.dahlstrom@consult.nordea.com. For union information, please contact finansforbundet@nordea.se or SACONordea@nordea.com.

Sinch Sweden AB

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! DESCRIPTION Join our global Service Implementation team on a 1-year contract and play a central role in delivering mobile messaging solutions to clients and partners worldwide. In this role, you’ll help ensure our sales and implementation cycles run smoothly, collaborating closely with Sales, Product Management, Support, and Implementation teams across our international offices. You’ll be a key part of delivering messaging solutions at scale, directly influencing operational efficiency and client satisfaction. Your ideas, process improvements, and problem-solving will have an impact on our global operations. We offer the autonomy and flexibility you need to succeed. We challenge ourselves and each other to improve continuously, and we support you in making an impact from day one. This is a 1-year temporary, hybrid role based in either Stockholm, Sweden, or Madrid, Spain, reporting to the Manager Service Implementation Manage operator and partner processes related to service setup, documentation, and ongoing maintenance. Handle ordering, deployment, and ongoing usage of messaging services for Sinch clients. Own internal processes related to client orders and provisioning of inbound numbers and registered senders for SMS and Rich Messaging products. Work closely with internal and external stakeholders to gather requirements and manage service changes or updates Maintain accurate and up-to-date documentation of provisioned services and partner configurations. Manage a high volume of parallel tickets. Identify opportunities to improve processes, quality, and efficiency. REQUIREMENTS We believe you’re analytical, proactive, and comfortable managing multiple priorities across teams and regions. You look for ways to improve processes, troubleshooting issues and taking ownership to get things done. Exposure and experience working with PC-based applications within the telecom or IT services industry. Experience with web-based CRM or service desk tools such as Jira. Comfortable using AI-powered tools at a user level to improve productivity, automate repetitive tasks, and enhance documentation or analysis work. Strong written and verbal communication skills, with great attention to detail and the ability to work independently. High attention to detail and the ability to manage multiple parallel workflows without losing structure. Professional proficiency in English (written and spoken). University degree or equivalent professional experience. Big Plus! Understanding of wireless carrier processes. Knowledge of SMS, RCS, or messaging terminology. Experience working in a global, cross-functional environment. Our corporate language is English, please submit your application in English. At Sinch, we value learning, embrace change, and offer opportunities for personal and professional growth. Unfortunately, we are not supporting relocation at this time. Applicants must be legally authorized to work in Madrid, Spain or Stockholm, Sweden (for example, by holding Spanish, Swedish, or EU/EEA citizenship, or a valid local work permit). OUR HIRING PROCESS We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel. We believe in a two-way process and encourage you to ask questions throughout the journey. If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us!