Customer Service Coordinator – Supply Chain & 3PL

SANY Northern Europe AB

About the job Position Title: Sales Operations Specialist About SANY Northern Europe SANY Northern Europe is the regional branch of SANY Group, one of the world’s leading manufacturers of construction machinery. We are committed to delivering high-quality products, efficient solutions and outstanding service across the Northern European market. As a growing international organization, we value professional development, teamwork and cultural diversity. Job responsibilities As a Sales Operations Specialist, you will support the sales team and coordinate daily order and sales operations. Your responsibilities will include: Preparing and administering sales contracts and related documentation; Following up on order processing, including order placement, shipment and billing coordination; Coordinating with finance, logistics, supply chain and other internal departments to ensure accurate and timely order execution; Maintaining customer information, order records and sales data with a high level of accuracy; Monitoring order progress and proactively addressing operational issues; Providing administrative and operational support to the sales team; Performing other relevant tasks assigned by the supervisor. Requirements A bachelor’s degree or equivalent qualification; business-related studies are considered an advantage; Previous experience in sales operations, order management, logistics coordination or administrative support is preferred; Detail-oriented, reliable and responsible; Strong communication and coordination skills; Proficient in Microsoft Office, particularly Excel; Professional working proficiency in English; Chinese language skills are considered an advantage, as the role involves regular communication and coordination with stakeholders at R&D in China. What we offer Practical experience in international sales operations and order management; Hands-on involvement in contract administration, order handling and delivery coordination; Opportunities to work across finance, logistics, supply chain and sales functions; A supportive international working environment; Professional development and career growth opportunities. Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

H & M Hennes & Mauritz GBC AB

Job Description WHY YOU SHOULD JOIN US Are you passionate about procurement, supplier collaboration and driving operational excellence? As a Buyer within our team, you’ll play a key role in securing timely and high-quality deliveries of Window Campaigns and printed materials that drive traffic to our stores, increase sales and strengthen our amazing Brand! If you're a skilled negotiator, a problem solver and a relationship builder - this is your chance to turn operational excellence into real business impact. WHAT YOU’LL DO In this role, you’ll manage the end-to-end procurement process with a focus on operational and tactical buying. You’ll work closely with Product Developers, Buyers, Category Buyers, Supply Planners as well as suppliers, internal stakeholders within Marketing, and local teams to ensure that our supply chain runs smoothly and, in a context, where we seek constant opportunities to create magic campaigns and activations. As a Buyer in our team, you will have responsibility over several suppliers, working strategically to develop our supplier base throughout the SRM Process. Your responsibilities include: Run Campaigns and activations within a cross-functional team. Taking full ownership of the procurement part in Campaign Management. Manage contract setup, order placement, delivery follow-up, and issue resolution. Conduct tactical negotiations for material purchases. Ensure compliance with contractual terms. Monitoring supplier capacity and resolving delivery issues across markets. Maintain accurate process and documentation of procurement activities. Ensuring compliance with internal policies and regulatory requirements. Develop the supplier base, SRM and SPM. Tracking and evaluating supplier performance, implementing corrective actions when needed. Responsibility of Supplier admin connected to dedicated suppliers and SRM process. Identifying opportunities for process improvements, cost saving initiatives and contributing to best practices. Analysis of spend data and market analysis as part of the Category work. WHO YOU’LL WORK WITH You’ll be part of a dynamic and collaborative team, working closely with other Buyers, Category Buyer, Product Developers, and our Supply Planner. Our closest stakeholders and collaborative partners are Window Creators, Project Managers, and Production Leads. Other important stakeholders are our Suppliers and Non- commercial goods specialists in our Sales markets. Together, we ensure that our Campaign & Print operations support the business in delivering Traffic, Sales and Brand. WHO YOU ARE To succeed in this role, we believe you are an experienced buyer with a passion for delivering results and seeing the creative visions come to life within a short timeline. You have an inner drive to constantly find opportunities and solutions and your friendly personality act as a role model for others. You can shift between strategic thinking and analysis to executing activations within tight time-plans without compromising on critical quality and compliance. You are a team player, striving to understand the full End-to-End process to make constant improvements. You thrive in a fast-paced environment, are a trustworthy relationship builder and enjoy working with both data and people. We also see that you have: A bachelor’s degree in Business Administration, Supply Chain Management or a related field. 5 years of experience in procurement or supply chain, including 2+ years in operational buying and 2+ year in tactical sourcing. Experience from Strategic Sourcing is considered meritorious. Experience from medium to large international companies, preferably with matrix structures. Background in indirect spend categories such as consultancy services, facility management or marketing. Strong negotiation and communication skills, with the ability to manage supplier relationships and regional coordination. Excellent analytical and problem-solving skills, with attention to detail. Proficiency in procurement systems (e.g. SAP Ariba, GEP, Coupa) and Microsoft Office Suite. Fluent in English, both written and spoken. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. An example of our benefits: 25% Staff discount on all our H&M Group brands, both in stores and online (H&M, COS, Weekday, Monki, H&M HOME, & Other Stories and ARKET). H&M Incentive Program – HIP. Learn more about the program here. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. This is a permanent position based in Stockholm, please send your CV in English as soon as possible. Please note that due to the summer holiday period, we expect to provide feedback from mid-August onwards.  *We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.

Wrknest AB

About the role For a fast-growing tech company in Stockholm, we are now looking for a Trials Coordinator who will play a key role in delivering smooth and professional device trials to customers. In this role, you will be responsible for coordinating the entire trial journey, from planning and scheduling to delivery, communication, and completion, ensuring a high-quality customer experience throughout. This is a great opportunity for someone who enjoys working cross-functionally, thrives in a structured environment, and is passionate about delivering excellent service. Your responsibilities Coordinating and scheduling device trials in collaboration with Sales, Solutions Consultants, and Logistics teams Managing trial calendars, timelines, and dependencies to ensure optimal device availability Placing trial orders in internal systems and ensuring all documentation and approvals are in place Acting as the main point of contact for customers throughout the trial period Providing proactive updates, handling inquiries, and ensuring a smooth customer experience Coordinating shipments and returns with warehouse and logistics teams Tracking devices, managing returns, and ensuring readiness for future trials Communicating trial progress, outcomes, and insights internally Identifying opportunities to improve trial processes, workflows, and customer journeys We are looking for someone who Has experience in similar role Is highly organised and comfortable managing multiple activities simultaneously Communicates clearly and professionally, both verbally and in writing Is proactive, detail-oriented, and solution-focused Enjoys collaborating across teams and working in a fast-paced environment Is comfortable working in CRM/ERP systems (experience with Salesforce and/or Dynamics is a plus) Is fluent in English; Swedish is a merit For this recruitment, we place great emphasis on your personal qualities, as they are key to your success in the role and within the company. We understand that no one knows everything from day one — what matters most is your willingness to learn. Therefore, we are looking for someone who is structured and organised, proactive and communicative, and enjoys collaborating across teams to deliver a great customer experience. You are also detail-oriented in your work and service-minded in your interactions with customers and colleagues. Additional information  Start: asap Location: Stockholm Extent: Full-time Form of employment: Consulting assignment via Wrknest, with the possibility of extension About the client The client develops assistive technology that enables people to communicate and live more independently. Their work is driven by a clear sense of purpose and characterized by collaboration. This is a meaningful role in an environment where learning and teamwork go hand in hand. About Wrknest At Wrknest, we challenge traditional recruitment practices. Our mission is to identify potential beyond the CV by focusing on upskilling and adaptability. We work to connect talents with exciting opportunities in today’s fast-evolving digital landscape. Learn more at www.wrknest.se.