Engagement Manager

Legora AB

About Us Legora is redefining how legal work gets done. Not built for lawyers, built with them. We work alongside the world’s best legal teams, who expect excellence, precision, and speed, and we hold ourselves to the same bar. Our AI-native workspace lets legal professionals move faster, think more clearly, and operate with sharper precision. By analysing thousands of documents in minutes and powering end-to-end workflows, we cut through complexity, teams can focus on what matters: judgment, strategy, and outcomes. 1,000+ customers across 50+ countries trust us, including Cleary Gottlieb, Goodwin, Linklaters, White & Case, Dentons, and Barclays. We’ve scaled to $100M+ in ARR, with teams across Europe, North America and APAC, and continue to expand through acquisitions including Qura, Walter AI and Graceview. We partner with world-class performers: including Aaron Judge and the New York Yankees, Ludvig Åberg (and his caddie), and campaigns featuring Jude Law. Joining Legora means three things. We lean in: ownership over titles, outcomes over intentions. We fight for excellence: high standards, direct, ego-free feedback. We grow together: as a team and with our customers. Mission before ego. Everyone contributes. No one coasts. If you’re driven by impact, pace, and raising the bar. This is the place. What you’ll do You’ll lead the post-sale customer experience, owning onboarding, adoption and long-term value realization for a portfolio of Mid-Market firms or corporates. Specifically, you will: Design each client’s adoption playbook: the tailored change-management approach, stakeholder map and target outcomes for how that firm adopts Legora and transforms the way they work. Execute against that playbook, sequencing initiatives from initial rollout to firm-wide scaled adoption and adapting as the client’s needs and Legora’s capabilities evolve. Act as a strategic advisor who deeply understands client goals and legal workflows, surfaces high-impact opportunities, and guides teams toward maximum value from Legora. Drive sustained value through a structured operating cadence: success plans, enablement, stakeholder check-ins, training and value reviews. Orchestrate engagement from cross-functional teams to accelerate client success (GTM, Product, Legal Engineering, Engineering, Marketing, Support), maintaining end-to-end account context and coordination. Partner with GTM on key commercial moments to ensure seamless handoffs, continuity, and a great customer experience, and to identify and realize expansion opportunities. Translate customer feedback into action by collaborating closely with Product, Engineering, and Marketing to inform roadmap, positioning, and enablement. What you bring You care deeply about customer outcomes and you know that transformation has to be designed and led. You’re proactive, strategic and comfortable steering demanding, senior stakeholders through significant change. You take pride in being the reason customers adopt, grow and succeed. We’re looking for A consulting or transformation background, with a demonstrated track record of designing and delivering change-management programs inside large, complex organizations. Experience building tailored, client-level transformation roadmaps and adoption plans and steering them to measurable outcomes. 3 - 6 years in management consulting, customer success, account management, or a related field, ideally with exposure to high-growth B2B SaaS or Legal Tech. A track record of driving adoption, retention, and satisfaction with enterprise clients and senior stakeholders. Experience working with legal, compliance, or other regulated and complex industries or the ability to learn a complex domain exceptionally fast. Strong program and project management skills; you keep multi-workstream initiatives moving and your clients confident. Excellent communication skills — written, verbal, and interpersonal. You can lead boardroom conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ: you know when to listen, when to advise and when to act. A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfort with metrics and driven by data, customer health, and outcomes over process. What we offer: At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

H & M Hennes & Mauritz GBC AB

Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity. In this role, you will: Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions. Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions. Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions. Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences. Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences. Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey. Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty. WHO YOU’LL WORK WITH You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem. WHO YOU ARE We are looking for people with… 3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand. A strong understanding of social media platforms, online culture and digital consumer behaviours. Experience using social listening, sentiment analysis and community management tools. Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice. The ability to analyse engagement data and translate insights into actionable recommendations. Strong stakeholder management and collaboration skills across cross-functional teams. And people who are… Naturally curious about culture, trends and emerging social behaviours. Creative, proactive and confident in identifying opportunities for real-time engagement. Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously. Customer-centric and passionate about building meaningful relationships with communities. Adaptable, growth-minded and excited by an ever-changing digital landscape. Collaborative team players who enjoy working in a fast-paced, international environment. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Interviews will start from August, but please apply now.

WACKER-KEMI AKTIEBOLAG

WACKER is a leading global provider of highly developed specialty chemicals. On markets in over 100 countries, our innovative solutions leave their mark in terms of sustainability, technological advancement and customer care. This Sales Manager role covers the Nordic region and is responsible for selling our silicone products to various industries. Key Responsibilities: 1. Sales & Business Development Identify and develop new business opportunities, particularly in electronics, automotive, and specialty chemicals markets Drive growth through proactive prospecting and expansion of customer base Identify specific market needs in the territory which would fit Wacker's technical solutions based on silicone chemistry in special on high-potential applications such as thermal interface materials, electrification in the automotive industry and electronics. 2. Account Management Manage and service existing customer accounts while ensuring long-term customer retention Strengthen relationships with strategic clients and key partners Increase customer engagement through regular visits and proactive communication 3. Market Expansion & Strategy Support regional growth strategies and market expansion initiatives Collaborate with distribution partners and optimize partner relationships Ensure effective territory coverage and alignment with regional sales strategies 4. Technical & Product Representation Present company product portfolio including sealing, bonding, and potting materials with capability of providing first qualified technical answer to customer and prospect requests Provide application-based solutions for customers in technical industries Maintain strong understanding of customer requirements in industrial applications 5. Internal Coordination & Reporting Document all sales activities and maintain accurate records in systems (e.g., SAP, Salesforce) Ensure smooth information exchange with internal teams and stakeholders Support knowledge transfer and collaboration across teams 6. Compliance & Operational Excellence Ensure compliance with internal policies and relevant tax considerations Manage workload efficiently, ensuring high accuracy and performance Contribute to process improvements and team effectiveness Profile Requirements: Experience in sales or account management, ideally in the chemical or industrial sector for minimum 5 years Exposure to specialty chemicals such as adhesives, sealants, coatings, or silicone-based materials is an advantage Technical Knowledge and background Understanding and knowledge of industrial applications, especially in the field of electronics/electrical and automotive components Familiarity with CRM and ERP systems (e.g., SAP, Salesforce) University degree in Chemistry or Engineering is required. (MSc, MBA, or PhD preferred) Core Competencies Strong customer orientation and relationship-building skills Excellent communication and presentation abilities Proactive, self-driven, and organized working style Ability to manage conflicts and work under pressure with effective time management High level of accuracy and independence in work Strong team player with ability to collaborate across functions and cultures Additional Requirements: Willingness to travel frequently for business purposes Willingness to develop in the given function for a minimum of 3 years Valid Driver's license Openness to diverse cultural environments and international collaboration Language skills: Fluency in English is required and fluency in Swedish is merited. Knowledge of German is considered an advantage, but not required. Current residence in Sweden with valid Swedish work permit is required. Please note that this role is not supported with relocation assistance.