Engagement Manager

Legora AB

About Us Legora is on a mission: to redefine how legal work gets done. From the very start we have been very clear about the fact that we are not building a solution for lawyers, we are building it with them, because it is the only way to make sure it gets done the right way; working side-by-side every step of the way. Our AI-native workspace empowers legal professionals not just to work faster - but to ask better questions, unlock new insights. Every day, we push the boundaries of legal tech to make complex processes smarter, faster, and more human. From thousands of documents analysed in minutes to intelligent workflows designed in collaboration with leading practices, we’re turning possibility into reality. Today we are trusted by global firms like Cleary Gottlieb, Goodwin, Bird & Bird and Linklaters in over 40 countries, but we have no plans on stopping here. We ship fast, we iterate effectively, and we scale rapidly - not by accident, but by design. When you join Legora, you become part of a team that believes "good enough" isn’t good enough and that the way to win is together, by empowering lawyers to do their best work with technology that truly understands them. If you’re excited by building from first principles, working with exceptional people, and accelerating change in a high-stakes, high-impact domain—then this is the moment and the place. We’re not just shaping the future of legal tech — we’re defining it. Ready to join us in building the intelligent future of law? What you’ll do You’ll be the face of Legora for our clients post-sale - guiding them from onboarding through adoption, expansion, and renewal. Specifically, you will: Own the customer journey for a growing book of highly intellectual clients - leading law firms and legal teams across Europe and beyond. Lead onboarding and implementation, ensuring clients are set up for success from day one. Proactively drive product adoption and usage through structured enablement, regular check-ins, and tailored success plans. Act as a strategic advisor: understanding client goals, uncovering new use cases, and helping teams realize maximum value. Identify expansion opportunities and then own the commercial negotiation, taking responsibility for renewals and upsells. Monitor customer health metrics and take initiative to reduce churn risk and drive retention. Closely collaborate with Product, Engineering, and Marketing to translate client feedback into actionable insights. Help build and refine our Engagement playbook - we’re building this machine together. We are just getting started on this and your input will not only be appreciated but expected. What you bring You care deeply about customer outcomes - and you know that successful adoption doesn’t just happen. You’re proactive, strategic, and deeply comfortable working with demanding clients. You take pride in being the reason customers stay, grow, and succeed. We’re looking for 5–7 years of experience in Engagement Management, client advisory, account leadership, or similar roles — in a high-growth B2B SaaS environment, professional services, or consulting context. A track record of driving customer retention, expansion, and satisfaction. A hunter mentality. Someone who is comfortable going out, finding and closing commercial opportunities. Experience working with legal, compliance, or other regulated/complex industries and clients - or just ridiculously good at learning as you go. Strong project management and onboarding experience; you keep things moving and your clients confident. Excellent communication skills; written, verbal, and interpersonal. You can manage high-level conversations with legal leaders and roll up your sleeves with hands-on teams. High EQ and commercial instinct, meaning you know when to listen, when to advise, and when to act. A love of fast-paced, early-stage environments where you help build the playbook, not just follow it. Comfortable with metrics - driven by data, customer health, and outcomes over process. Someone who enjoys being in the office 5 days a week. A key component of Legora’s success has been in-person collaboration and we want you to be part of that. What we offer: At Legora, you’ll have the chance to build long-term, strategic relationships with some of the world’s leading law firms - working on truly impactful problems from day one. You’ll be part of a fast-scaling, entrepreneurial environment where your ideas matter and your growth is a priority. As an early member of the Engagement Management team, your work will be visible, meaningful, and closely connected to both our clients and our product evolution. You’ll collaborate with senior leadership and cross-functional teams, helping shape not just customer outcomes but how we engage and support legal professionals across the globe. We offer a competitive salary, a high-upside equity program, and full support for relocation to our centrally located Stockholm office - designed for focus, energy, and great collaboration. Legora is an Equal Opportunity Employer At Legora, we believe great teams are built on diversity of thought and experience. We’re proud to be an equal opportunity employer and committed to creating an inclusive, high-performance culture where everyone can do their best work. We welcome people of all backgrounds and don’t discriminate based on race, color, religion, national origin, gender, gender identity or expression, sexual orientation, age, disability, veteran status, or any other characteristic protected by law.

H & M Hennes & Mauritz GBC AB

Job Description WHAT YOU’LL DO As Community Manager, you’ll play a key role in growing, nurturing and engaging H&M’s online community across social and digital channels. You’ll act as the brand’s voice in the social conversation, creating meaningful interactions that strengthen relationships with our audiences and build long-term brand affinity. In this role, you will: Manage day-to-day community engagement across social media platforms and digital channels, ensuring timely, relevant and authentic interactions. Monitor conversations, trends and cultural moments, identifying opportunities for the brand to actively participate in relevant discussions. Develop and maintain a consistent brand voice that reflects H&M’s identity and values across all community interactions. Provide community insights and audience feedback to internal stakeholders, helping shape content, campaigns and customer experiences. Use sentiment analysis tools and performance data to optimise engagement strategies and improve audience experiences. Collaborate closely with other marketing teams and customer service to ensure a seamless and consistent customer journey. Contribute to H&M’s social-first marketing ambition by identifying innovative ways to strengthen community relationships, increase engagement and drive brand loyalty. WHO YOU’LL WORK WITH You’ll be part of a dynamic social marketing team, collaborating closely with colleagues across Creative, Customer Service, Marketing, Communications and Analytics. Together, you’ll ensure that the voice of our customers and communities is reflected in everything we do, while creating engaging and relevant experiences across our digital ecosystem. WHO YOU ARE We are looking for people with… 3-5 years’ experience managing online communities and social media engagement, ideally within a global consumer-facing fashion retail, lifestyle or brand. A strong understanding of social media platforms, online culture and digital consumer behaviours. Experience using social listening, sentiment analysis and community management tools. Excellent written communication skills with the ability to adapt tone and messaging to different audiences while maintaining a consistent brand voice. The ability to analyse engagement data and translate insights into actionable recommendations. Strong stakeholder management and collaboration skills across cross-functional teams. And people who are… Naturally curious about culture, trends and emerging social behaviours. Creative, proactive and confident in identifying opportunities for real-time engagement. Organised and detail-oriented, with the ability to manage multiple conversations and priorities simultaneously. Customer-centric and passionate about building meaningful relationships with communities. Adaptable, growth-minded and excited by an ever-changing digital landscape. Collaborative team players who enjoy working in a fast-paced, international environment. WHO WE ARE H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make. We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future. WHY YOU’LL LOVE WORKING HERE At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe. In this role, you'll have the opportunity to shape how one of the world's most recognised fashion brands connects with its audiences every day. You'll work at the intersection of culture, creativity and customer engagement, helping drive H&M’s social-first transformation while collaborating with talented colleagues from around the world. JOIN US Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values and opportunities for growth. But most of all, it’s our people who make us who we are. Take the next step in your career together with us. The journey starts here. We are committed to a recruitment process that is fair, equitable and based on competency. We therefore kindly ask you not to attach a cover letter in your application. Interviews will start from August, but please apply now.

WACKER-KEMI AKTIEBOLAG

WACKER is a leading global provider of highly developed specialty chemicals. On markets in over 100 countries, our innovative solutions leave their mark in terms of sustainability, technological advancement and customer care. This Sales Manager role covers the Nordic region and is responsible for selling our silicone products to various industries. Key Responsibilities: 1. Sales & Business Development Identify and develop new business opportunities, particularly in electronics, automotive, and specialty chemicals markets Drive growth through proactive prospecting and expansion of customer base Identify specific market needs in the territory which would fit Wacker's technical solutions based on silicone chemistry in special on high-potential applications such as thermal interface materials, electrification in the automotive industry and electronics. 2. Account Management Manage and service existing customer accounts while ensuring long-term customer retention Strengthen relationships with strategic clients and key partners Increase customer engagement through regular visits and proactive communication 3. Market Expansion & Strategy Support regional growth strategies and market expansion initiatives Collaborate with distribution partners and optimize partner relationships Ensure effective territory coverage and alignment with regional sales strategies 4. Technical & Product Representation Present company product portfolio including sealing, bonding, and potting materials with capability of providing first qualified technical answer to customer and prospect requests Provide application-based solutions for customers in technical industries Maintain strong understanding of customer requirements in industrial applications 5. Internal Coordination & Reporting Document all sales activities and maintain accurate records in systems (e.g., SAP, Salesforce) Ensure smooth information exchange with internal teams and stakeholders Support knowledge transfer and collaboration across teams 6. Compliance & Operational Excellence Ensure compliance with internal policies and relevant tax considerations Manage workload efficiently, ensuring high accuracy and performance Contribute to process improvements and team effectiveness Profile Requirements: Experience in sales or account management, ideally in the chemical or industrial sector for minimum 5 years Exposure to specialty chemicals such as adhesives, sealants, coatings, or silicone-based materials is an advantage Technical Knowledge and background Understanding and knowledge of industrial applications, especially in the field of electronics/electrical and automotive components Familiarity with CRM and ERP systems (e.g., SAP, Salesforce) University degree in Chemistry or Engineering is required. (MSc, MBA, or PhD preferred) Core Competencies Strong customer orientation and relationship-building skills Excellent communication and presentation abilities Proactive, self-driven, and organized working style Ability to manage conflicts and work under pressure with effective time management High level of accuracy and independence in work Strong team player with ability to collaborate across functions and cultures Additional Requirements: Willingness to travel frequently for business purposes Willingness to develop in the given function for a minimum of 3 years Valid Driver's license Openness to diverse cultural environments and international collaboration Language skills: Fluency in English is required and fluency in Swedish is merited. Knowledge of German is considered an advantage, but not required. Current residence in Sweden with valid Swedish work permit is required. Please note that this role is not supported with relocation assistance.