
Bravura Sverige AB · Stockholm
Trivs du i en roll där service, teknik och samarbete står i centrum? Här får du arbeta i en etablerad servicedeskmiljö med komplexa ärenden, tydliga processer o...
Trivs du i en roll där service, teknik och samarbete står i centrum? Här får du arbeta i en etablerad servicedeskmiljö med komplexa ärenden, tydliga processer och goda möjligheter att växa i din roll.
Det här är ett konsultuppdrag med goda möjligheter till överrekrytering. I den här rollen får du initialt en anställning hos Bravura, och det är uttalat att företaget har för avsikt att erbjuda dig anställning hos dem på sikt. Detta ger både dig och företaget en bra möjlighet att lära känna varandra samt utvärdera hur ni trivs med ert samarbete.
Vi söker nu en First Line Support till ett uppdrag hos en välkänd aktör inom IT-tjänster. Du blir en del av en etablerad Service Desk i Solna, Stockholm, där ett större team levererar IT-support till en av organisationens största kunder.
Teamet består av cirka 48 kollegor med varierande erfarenhetsnivå, där kunskapsdelning, struktur och samarbete är centralt. Arbetet sker i nära dialog med både kollegor och ledare, i en miljö som präglas av tydliga arbetssätt, ansvarstagande och ett öppet klimat.
I rollen som First Line Support arbetar du med att ge högkvalitativ IT-support till slutanvändare via flera kanaler. Målet är att lösa så många ärenden som möjligt redan vid första kontakt, samtidigt som du hanterar mer komplexa incidenter strukturerat och metodiskt.
Du arbetar i etablerade processer för incident-, problem- och förändringshantering och använder moderna verktyg för ärendehantering, felsökning och fjärrsupport. Kunskapsarbete är en naturlig del av vardagen, där både befintlig dokumentation och egna erfarenheter används och delas.
Ge IT-support till slutanvändare via telefon, mejl och chatt
Felsöka och lösa tekniska problem med hjälp av fjärrstyrnings- och automationsverktyg
Hantera och prioritera incidenter i ärendehanteringssystem (ServiceNow)
Arbeta enligt etablerade processer för incident-, problem- och förändringshantering
Bidra till och använda en gemensam kunskapsdatabas enligt KCS-metodik
Utbildning, erfarenhet och personliga egenskaper
Minst 12 månaders erfarenhet av IT-support eller kundtjänstarbete
Erfarenhet av att arbeta i ärendehanteringssystem
Intresse för IT och kundservice
God kommunikativ förmåga i tal och skrift på svenska och engelska
Vana att arbeta med flera ärenden parallellt
Erfarenhet av arbete i större servicedesk- eller supportorganisation
Erfarenhet av ServiceNow eller liknande system
Intresse för vidareutveckling inom IT och/eller ledarskap
För att trivas i rollen är du serviceinriktad och har ett tydligt kundfokus i ditt arbete. Du tar ansvar för dina uppgifter, arbetar strukturerat och håller en jämn kvalitet även när tempot är högt. Du har lätt för att samarbeta, delar gärna med dig av kunskap och ser värdet i att arbeta enligt gemensamma arbetssätt. Samtidigt är du nyfiken, lösningsfokuserad och motiveras av att utvecklas – både tekniskt och professionellt.
Övrig information
Start: 2026-05-04 Plats: Solna, Stockholm Lön: Enligt överenskommelse
Vi använder en kompetensbaserad metodik i alla rekryteringsprocesser för att säkerställa fördomsfria urval. Vi jobbar också med löpande urval, vilket innebär att vi tar ner annonsen när tillräckligt många kandidater har ansökt. Om du blir aktuell för tjänsten kommer vi att kontakta dig för en första telefonintervju. Oavsett om du går vidare i processen eller inte så kommer du att få återkoppling på din ansökan.
Har du frågor? Hör gärna av dig!
📧 info@bravura.se
Vi rekommenderar att du skickar in din ansökan omgående då vi gör ett löpande urval.
Välkommen med din ansökan!
#Brillante
Do you speak fluent Swedish, English… and “calm human who fixes things”? Quinyx is looking for a First Line Customer Support Advisor to be the friendly voice our customers reach when tech gets tricky. You’ll solve problems, answer questions, escalate the truly mysterious stuff, and generally save the day—mainly via phone and email. If you love helping people, enjoy a good troubleshooting puzzle, and don’t mind coming into the office at least twice a week, we might just be your next happy workplace. Bonus points if you’re equally comfortable talking APIs and people. 😄 🧩 The Role Our First Line Customer Support Advisors are the first point of contact when our customers encounter a question or issue. This role focuses on providing customer support to our Swedish and English-speaking customers. As a First Line Customer Support Advisor, you will be the primary point of contact for customers who speak Swedish or English. You will handle incoming inquiries, solve customers’ technical questions, and provide consistent and efficient support to our customer base. We would like our new colleague to be able to come into the office a minimum of 2 times per week. All candidates need to be fluent in both Swedish and English. 🔍 What you’ll do Providing first-line technical support to all international Quinyx customers mainly via phone and email. Use troubleshooting experience and available resources to resolve customers' issues. Report on and follow up on any defects that are found. When necessary, escalate issues to RnD and Second Line. Develop strong relationships with internal departments and communicate with people at all levels of the organisation. Support other parts of the organisation with questions about Quinyx’s products and customers. Business fluent in both Swedish and English. ✅ What we’re looking for Service-oriented with a customer-focused mindset. Analytical and a “people person” with a great, humble attitude. Self-motivating with the ability to multitask, prioritise, and strong time management skills. Able to plan own time and workload as well as meet deadlines. A true team player with a willingness to share knowledge and experience. Strong written and verbal communication skills. Able to relate to and relay information to individuals in a variety of roles, including those with technical and those with non-technical understanding. 💙 Why Quinyx? Quinyx is a leading workforce management platform, helping businesses simplify scheduling, optimise staffing, and engage their frontline teams. We empower organisations across the globe—ranging from retail and hospitality to logistics and healthcare—with smart, mobile-first solutions. Here, you’ll find: A truly international team with colleagues from all over the world 🌍 A flexible and hybrid-friendly work culture 🧘 Opportunities to grow, take ownership, and make a real impact 📈 An open, inclusive, and fun environment where your ideas matter 💡 🎁 What we offer Flexible work hours and a hybrid setup with at least 2 days from the office. Enhanced vacation allowance, gym membership contribution, health insurance and a pension plan. On-market pay. 📬 How to apply & Our process Ready to join the team? Submit your application below, and we’ll be in touch as soon as possible. We’re excited to hear from you! What our hiring process looks like: Fill out a short application. Get invited to complete our psychometric and objective assessments through Alva Labs. Screening call with our Talent team. Meet the hiring manager. Complete a role-specific assessment (technical questions or case). Final interview (in-office). References & background checks. 🙌 Quinyx is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees - no matter your background, identity, or experience. Happy Workforce, Happy Business!
Reports to: Advancement Director Purpose: The Admissions Coordinator plays a key role in creating an outstanding first impression of Stockholm International School. As the primary point of contact for many prospective families, the Admissions Coordinator provides a welcoming, responsive and professional admissions experience, guiding families from initial enquiry through to enrolment. Working closely with colleagues across the school, the role coordinates the day-to-day admissions process, ensuring enquiries and applications are managed efficiently, accurately and with exceptional attention to detail. The Admissions Coordinator contributes to the school's enrolment objectives by delivering a consistently high standard of customer service while maintaining accurate admissions records and supporting the smooth operation of the admissions function. Key areas of responsibility Family experience Act as the primary point of contact for assigned prospective families throughout the admissions process. Build positive, professional relationships with families, providing timely, accurate and personalised support. Conduct school tours and present the school in a warm, engaging and professional manner. Respond to enquiries promptly and ensure every interaction reflects the school's values and commitment to exceptional service. Admissions coordination Coordinate enquiries and applications from initial enquiry through to enrolment. Ensure applications are complete and all required documentation has been received. Coordinate admissions assessments and liaise with relevant academic colleagues throughout the review process. Communicate admissions decisions and next steps to families following established school procedures. Support enrolment activities to ensure a smooth transition for new students and their families. Admissions systems and administration Maintain accurate and up-to-date records within the school's admissions and CRM systems. Ensure applicant information is complete, accurate and maintained to a high standard. Prepare routine admissions documentation and correspondence. Prepare and issue admissions, enrolment and student documentation, including enrolment confirmations, transcripts, certificates and other official documentation, ensuring accuracy and timely delivery. Contribute to the effective administration of the admissions function. Collaboration Work collaboratively with colleagues across the school to ensure an excellent experience for prospective and newly enrolled families. Support admissions events and other enrolment-related activities as required. Contribute positively to the continuous improvement of admissions processes and the overall family experience. Person specification Personal qualities The successful candidate will demonstrate: A genuine passion for delivering exceptional customer service. Excellent interpersonal skills and the ability to build trust quickly. Outstanding listening skills, empathy and cultural sensitivity. Excellent judgement, professionalism and discretion. High levels of integrity and respect for confidentiality. Strong organisational skills and excellent attention to detail. Confidence in managing multiple priorities while maintaining accuracy. A collaborative and positive approach to working with colleagues. A willingness to learn, embrace change and continuously improve. Skills and experience Experience in a customer-facing role where excellent service has been a priority. Excellent written and spoken English. Strong digital literacy and confidence using databases and CRM systems and Google Workspace or similar suite. Excellent administrative and organisational skills. Ability to manage competing priorities in a fast-paced environment. Experience within education or admissions would be advantageous but is not essential. Success in this role Families consistently receive a welcoming, professional and responsive admissions experience. Accurate and timely management of enquiries and applications. Strong collaboration with colleagues across the school. High standards of data quality and administrative accuracy. A positive contribution to the continuous improvement of the admissions function. Other duties The Admissions Coordinator may be required to undertake other duties that are reasonably consistent with the nature and level of the role. The post holder will occasionally be required to support events or activities outside normal office hours. Additional duties as well as working outside of office hours should be authorised by the Advancement Director. At Stockholm International School we are committed to protecting children. Aligned with the recommendations of the International Task Force on Child Protection, we hold ourselves to a high standard of effective recruiting practices with specific attention to child protection. All applicants will therefore be required to undergo appropriate child protection screening. Included in the recruitment process will be a local and national police check as well as a mandatory police background check from the last 10 years of employment in every country worked. A judicial background check will be conducted prior to the issuance of the contract for prospective candidates applying to work at our school. What we offer: As well as the exciting opportunities this role presents, we also offer benefits in terms of; a pension scheme (Alecta ITP 1/ITP2), a generous wellness stipend, other insurances, and a substantial amount of professional development opportunities inside and outside the school. We also offer staff events and social gatherings that bring colleagues together, for example, hobby evenings and choir practices. Our location in central Stockholm is easily accessible by public transportation. Contract details: Permanent Contract (with six month probationary period) Employment rate: 100% (Full-time) Start date: September 1, 2026 Salary: Individually negotiated. Application: Last day for application: August 10, 2026. We only accept applications in English. SIS holds the right to offer the position as soon as a viable candidate is found. Please send your letter of interest and CV to application@intsch.se. Please write Admission Coordinator in the Subject Line.
Studies show that women and underrepresented groups often hesitate to apply unless they meet every requirement. At Stegra, we’re building an impact-driven, sustainable company - and we need a diverse, inclusive team to make it happen. If you share our passion but don’t meet every qualification, we encourage you to apply anyway. You might be the perfect fit for this role, or another as we grow. At Stegra, we’re not just building a plant, we’re proving that sustainable industry is possible. And to do that, we need people like you. Join a team where safety comes first. Where we support each other, learn as we go, and make space for everyone to grow and contribute. This is your chance to be part of something big - while being closer to nature and leading a balanced, purposeful life. Treasury Front Office SpecialistWhat you’ll do Right now, we are looking for a Treasury Front Office Specialist for our Treasury team. In this role you will report to our Head of Treasury and sit within our Finance function. The team is responsible for managing liquidity, financial risks, funding activities, and treasury operations while supporting Stegra’s continued growth and operational readiness. Specific to this role, the day-to-day tasks will include the following but as we are a growing company with very little silos between teams, other tasks might be included as well. Execute daily liquidity management activities, including cash positioning across entities and currencies to ensure optimal use of available funds. Monitor and manage financial risks such as FX, interest rate, and commodity exposures, including executing hedging transactions in line with Treasury Policies. Analyze market developments and provide insights and recommendations to support treasury decision-making. Maintain and develop relationships with banks and financial counterparties, including coordinating transactional and operational matters. Support funding activities including loan drawdowns, repayments, and related documentation processes. Develop and improve treasury processes, controls, and front office procedures to enhance efficiency and risk management. Drive or contribute to treasury-related projects such as system implementations, process automation, and infrastructure improvements. Collaborate with internal stakeholders across finance and other functions to provide treasury expertise and support business needs. What you’ll bring You’re curious and believe that real progress happens when we work together. You’re not afraid to challenge old ways of thinking - and you treat others with respect while doing it. At Stegra, we value people who take initiative, build trust, and help create a workplace where everyone can do their best. Specific to this role, we would like to see that you can tick off a fair amount of the boxes below Bachelor’s degree in Finance, Economics, Business Administration, or a related field. At least 5 years of experience within treasury, including front office activities such as liquidity management and FX, interest rate, and commodity trading. Strong understanding of financial instruments such as FX forwards, interest rate products, commodity futures, and cash management tools. Experience working with treasury management systems and financial reporting tools. Strong analytical and quantitative skills with the ability to interpret market developments and financial risks. Experience collaborating with cross-functional stakeholders and external financial institutions. Understanding of project financing structures is considered an advantage. Benefits at Stegra At Stegra, you’ll join a company where your work has real impact on the climate, the industry, and future generations. We’re building a culture rooted in safety, trust, and inclusion, where people feel supported to grow and thrive. You’ll receive fair, competitive compensation aligned with collective agreements, along with benefits like up to 30 days of paid vacation, occupational pension, parental benefits, and insurance. If you need support with relocation or immigration, our relocation department will help guide you through the process, whether it’s permits, housing or other practical matters. You can also enjoy perks like subsidized gym memberships and bike leases. Read more about Benefits at Stegra here. This is Stegra Stegra is on a mission to change the global steel industry by producing green hydrogen, iron, and steel - with the goal of eliminating CO₂ emissions. Instead of coal, we use green hydrogen and fossil-free electricity, meaning our primary emissions will be water and heat. By 2030, our ambition is to produce 5 million tonnes of green steel annually in our fully integrated, digitized, and sustainable plant in Boden, Northern Sweden - currently under construction. But this is just the beginning. Our expertise in green hydrogen will enable us to decarbonize industries beyond steel, paving the way for a cleaner future. Our Stockholm Office Our modern Stockholm office is located on Norra Stationsgatan, close to Karolinska University Hospital in central Stockholm. Here, you’ll find a bright, collaborative workspace where cross-functional teams connect, share ideas, and drive progress. Whether you're visiting regularly or working hybrid, you'll be part of a vibrant office culture with easy access to the city’s energy and amenities.