
Benifex Sweden AB · Stockholm
At Benifex, we’re on a mission to revolutionize employee benefits and engagement. Born from the merger of Benify and Benefex, we’ve combined forces to build rem...
At Benifex, we’re on a mission to revolutionize employee benefits and engagement. Born from the merger of Benify and Benefex,
we’ve combined forces to build remarkable experiences that employees love. With 1,300+ Benifexers across 14 global offices, we
partner with 3,000 customers in 120+ countries, supporting 5 million users worldwide 🌍.
To help us on our journey, we're looking for passionate, driven people to join us. That's where you come in!
Why should you apply? 🌟
Role Overview 🚀
As a Partner Success Manager – Gross, you’ll be an important part of the team supporting the delivery of gross campaigns in our
growing Marketplace. This is a great opportunity for someone early in their career who’s excited to learn, build strong working
relationships, and grow their skills in a dynamic and supportive environment.
You’ll work closely with experienced colleagues to help manage campaign-related tasks, update systems, and communicate with
partners and suppliers. If you’re organized, proactive, and eager to learn, we’ll give you the tools and support to succeed.
This is a full time, permanent role based in either Stockholm or Copenhagen.
Responsibilities 🤘
partner and client needs.
suppliers.
We’ll give you the tools, training, and support you need to succeed and grow in your role. You’ll be surrounded by a collaborative
team and have the chance to learn from experienced colleagues every step of the way. If you’re curious, eager to develop your
skills, and excited to be part of a supportive and fast-moving environment, we’d love to hear from you.
What you will get 🚀
Who you are 🔎
Success in this role starts with a sharp attention to detail. Accuracy in managing technical configurations, partner content, and
campaign data is essential to ensure quality, prevent errors, and maintain trust. As the key liaison for campaign execution, your
ability to build relationships with internal teams will support smooth coordination and long-term success. With multiple
campaigns, suppliers, and internal stakeholders to manage, staying organized and prioritizing effectively will enable you to
deliver a seamless and effective partner experience.
📍 Location: Stockholm or Copenhagen (Hybrid, 3 days/week in office)
🕒 Start: As soon as we find our match!
📄 Scope: Full-time, 100%
Apply now with your CV in English and/or LinkedIn profile. Applications are reviewed continuously—apply as soon as possible!
Do you need reasonable adjustments for interviews? Let us know by replying to the email you’ll receive after applying.
We are a proud member of the Disability Confident employer scheme.
If you require any reasonable adjustments at any stage during the recruitment process, please let us know with your application.
As a Partner Success Manager, you will be the primary point of contact within the Product Delivery organisation for Betsson's B2B partners. THE WOW You will own the partner-facing relationship from a delivery and product-health standpoint, acting as the structured bridge between external partners and the internal Product, Technology functions while supporting the Business Development team which owns the commercial relationship. You will drive and maintain each partner's product roadmap, translate partner needs into structured, evidence-based intake submissions, and ensure that the partner experience — from onboarding through to steady-state operations — reflects Betsson's commitment to its B2B relationships. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Own and maintain product delivery roadmap for each active B2B partner, validated quarterly with the partner and mapped against internal product capacity and priorities based on B2B intake council reviews * Collaborate with Product Managers to ensure that B2B-originated requests are correctly scoped, accurately formulated, and properly prefiltered next to other backlog items. * Facilitate go-to-market planning and communicate the completion of roadmap milestones to partners, including product demos and release updates where relevant. * Act as main product training manager towards partners to educate key stakeholders * Serve as the primary partner-facing contact for product and delivery matters throughout the partner lifecycle * Support Bus Dev and co-chair Quarterly Business Reviews (QBRs) with each partner, covering performance data, upcoming roadmap priorities, and commercial health * Manage escalations of delivery or SLA issues on behalf of partners, coordinating resolution internally and communicating outcomes clearly and promptly. * Actively develop a deep understanding of each partner's market context, competitive landscape, regulatory environment, and commercial model to inform roadmap conversations. * Act as main project onboarding manager for vanilla and less complex initiatives. * Work closely with the Business Development team, maintaining a clear boundary: BD owns commercial partnership terms and pipeline; PSM owns delivery-side relationship and product interface. * Work next to Technical Account Managers who deal with the Partners technical setup and infrastructure while acting as main technical support function together with liveops teams. * Coach and support more junior colleagues and contribute to the recruitment and onboarding of new PSMs as the function grows. * Contribute to the development and continuous improvement of PSM operating standards — Business Case templates, feature requests formats, KPIs measurement frameworks, and the contact charter. * Support knowledge transfer between the B2B and B2C intake functions where relevant, contributing to the symmetrical governance improvement that benefits both Regional Managers (RMs) with B2C focus and PSMs with B2B focus. WHAT WE ARE LOOKING FOR * Prior experience in a product management, business analysis, or product delivery role — with demonstrated ability to translate commercial or partner needs into structured, actionable product requests. * Client-facing or account management experience in a B2B context, with a track record of managing complex, multi-stakeholder relationships. * Strong analytical and written communication skills: the PSM must be able to produce well-formed Business Cases independently, without requiring substantive rework by Product before submission. * Experience working with agile delivery teams and familiarity with product prioritisation and backlog management processes. * Ability to manage multiple concurrent partner portfolios, each at a different lifecycle stage, while maintaining consistent quality of attention across all active relationships. * Demonstrated results-oriented mindset with strong influencing, problem-solving, and escalation management skills. * Excellent presentation and communication skills. A high level of proficiency in English is required * Prior working experience in the iGaming industry, ideally in a B2B platform, aggregator, or turnkey operator context. * Working knowledge of iGaming platform architecture — sufficient to have an informed conversation with a Technical Account Manager or engineer about configuration constraints without requiring full technical support. * Experience working with or for B2B technology partners in regulated markets, with awareness of how regulatory and compliance requirements shape product and integration decisions. * Familiarity with JIRA, Confluence, and data reporting tools (Google Analytics or equivalent) used to track partner health and product performance. * A relevant academic degree in Business, Technology, or a related discipline. * Proficiency in additional languages relevant to Betsson's B2B partner markets. WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
As a Partner Success Manager, you will be the primary point of contact within the Product Delivery organisation for Betsson's B2B partners. THE WOW You will own the partner-facing relationship from a delivery and product-health standpoint, acting as the structured bridge between external partners and the internal Product, Technology functions while supporting the Business Development team which owns the commercial relationship. You will drive and maintain each partner's product roadmap, translate partner needs into structured, evidence-based intake submissions, and ensure that the partner experience — from onboarding through to steady-state operations — reflects Betsson's commitment to its B2B relationships. A TASTER OF WHAT YOU WILL BE INVOLVED WITH: * Own and maintain product delivery roadmap for each active B2B partner, validated quarterly with the partner and mapped against internal product capacity and priorities based on B2B intake council reviews * Collaborate with Product Managers to ensure that B2B-originated requests are correctly scoped, accurately formulated, and properly prefiltered next to other backlog items. * Facilitate go-to-market planning and communicate the completion of roadmap milestones to partners, including product demos and release updates where relevant. * Act as main product training manager towards partners to educate key stakeholders * Serve as the primary partner-facing contact for product and delivery matters throughout the partner lifecycle * Support Bus Dev and co-chair Quarterly Business Reviews (QBRs) with each partner, covering performance data, upcoming roadmap priorities, and commercial health * Manage escalations of delivery or SLA issues on behalf of partners, coordinating resolution internally and communicating outcomes clearly and promptly. * Actively develop a deep understanding of each partner's market context, competitive landscape, regulatory environment, and commercial model to inform roadmap conversations. * Act as main project onboarding manager for vanilla and less complex initiatives. * Work closely with the Business Development team, maintaining a clear boundary: BD owns commercial partnership terms and pipeline; PSM owns delivery-side relationship and product interface. * Work next to Technical Account Managers who deal with the Partners technical setup and infrastructure while acting as main technical support function together with liveops teams. * Coach and support more junior colleagues and contribute to the recruitment and onboarding of new PSMs as the function grows. * Contribute to the development and continuous improvement of PSM operating standards — Business Case templates, feature requests formats, KPIs measurement frameworks, and the contact charter. * Support knowledge transfer between the B2B and B2C intake functions where relevant, contributing to the symmetrical governance improvement that benefits both Regional Managers (RMs) with B2C focus and PSMs with B2B focus. WHAT WE ARE LOOKING FOR * Prior experience in a product management, business analysis, or product delivery role — with demonstrated ability to translate commercial or partner needs into structured, actionable product requests. * Client-facing or account management experience in a B2B context, with a track record of managing complex, multi-stakeholder relationships. * Strong analytical and written communication skills: the PSM must be able to produce well-formed Business Cases independently, without requiring substantive rework by Product before submission. * Experience working with agile delivery teams and familiarity with product prioritisation and backlog management processes. * Ability to manage multiple concurrent partner portfolios, each at a different lifecycle stage, while maintaining consistent quality of attention across all active relationships. * Demonstrated results-oriented mindset with strong influencing, problem-solving, and escalation management skills. * Excellent presentation and communication skills. A high level of proficiency in English is required * Prior working experience in the iGaming industry, ideally in a B2B platform, aggregator, or turnkey operator context. * Working knowledge of iGaming platform architecture — sufficient to have an informed conversation with a Technical Account Manager or engineer about configuration constraints without requiring full technical support. * Experience working with or for B2B technology partners in regulated markets, with awareness of how regulatory and compliance requirements shape product and integration decisions. * Familiarity with JIRA, Confluence, and data reporting tools (Google Analytics or equivalent) used to track partner health and product performance. * A relevant academic degree in Business, Technology, or a related discipline. * Proficiency in additional languages relevant to Betsson's B2B partner markets. WHAT WE OFFER Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in. CHALLENGE ACCEPTED? By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy
ABOUT THE ROLE LANCH baut eine der spannendsten Food-Plattformen Europas – und unsere Partnerrestaurants sind das Herzstück davon. Als Partner Success Manager sorgst Du dafür, dass sie reibungslos laufen, schnell Hilfe bekommen und langfristig erfolgreich sind. Du bist nicht einfach "Support". Du bist die Stimme des Partners nach innen und die Stimme von LANCH nach außen. Lösungsorientiert, datenaffin, mit Startup-Speed. Wo: Berlin (bürobasiert), Remote-Kommunikation mit Partnern Start: ASAP DEINE AUFGABEN: Erster Ansprechpartner für Dein Partnerportfolio Du kümmerst Dich um alle eingehenden Anfragen Deiner Partner – von operativen Fragen bis hin zu technischen Problemen. Du priorisierst, koordinierst und löst – und kommunizierst klar über Status und nächste Schritte. Interne Koordination Du arbeitest eng mit Ops, Tech und Sales zusammen, um Partnerprobleme schnell und nachhaltig zu lösen. Du bist der Klebstoff zwischen Partner und internen Teams. KPI-Überblick Du hast die wichtigsten Kennzahlen Deines Portfolios im Blick (Ratings, Availability, Stornorate) und weißt, wann ein Partner besondere Aufmerksamkeit braucht – auch bevor er sich meldet. Support-Infrastruktur mitaufbauen FAQs, Eskalationsprozesse, Kommunikationsvorlagen – Du hilfst dabei, die Support-Strukturen so aufzubauen, dass sie skalieren. AI-Tools nutzt Du dabei aktiv als Produktivitätsmultiplikator. Aktionen & Ad-hoc-Support Bei Launches, Kampagnen und kurzfristigen Anforderungen bist Du da und packst mit an. Startup-Alltag eben – und Du liebst genau das. ABOUT YOU * Background in Business, Management, Hospitality oder Gastronomie – oder einfach: Erfahrung im Umgang mit anspruchsvollen Kund:innen * Klare, empathische Kommunikation – auch wenn's mal stressig wird * Verhandlungssicheres Deutsch (B2B-Kontext), Englisch von Vorteil * Strukturiertes Arbeiten: Du verlierst auch bei vielen offenen Anfragen nicht den Überblick * Sicherer Umgang mit digitalen Tools (CRM, Sheets, Ticketing-Systeme) * AI als tägliches Arbeitsmittel – oder echtes Interesse, das zu entwickeln * Nice to have: Grundkenntnisse in Datenanalyse oder SQL Deutschkenntnisse sind eine Grundvoraussetzung für diese Stelle!