Solutions Engineer

AutoScout24

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.   As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.   Learn more at tradercorporation.com.   This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- About the CMS Registry Solution The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection. We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA. You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment. The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement. The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance. The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery. What You’ll Do:  Incident Management & Operations * Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments * Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs * Participate in an on-call rotation, following established escalation paths and providing after-hours support as required * Communicate incident status and updates clearly to technical stakeholders MONITORING, TROUBLESHOOTING & RELIABILITY * Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog * Proactively tune alerts and act on early warning signals to prevent customer impact * Diagnose complex production issues using logs, traces, metrics, and user reports * Apply mitigations and deliver permanent fixes in collaboration with development teams KTLO / BAU Ownership * Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation * Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks * Support releases, hotfixes, and patches, including deployment validation and production smoke testing Continuous Improvement * Contribute to root cause analysis (RCA) for production incidents * Identify recurring issues and suggest operational or automation improvements * Assist with performance investigations, including SQL query analysis, under guidance * Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency What We’re Looking For: Must Have * Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes * Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM * Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting * A DevOps mindset with interest in build, deploy, operate, and improve workflows * Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack * Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus) * Comfort working in production environments and responding to incidents * Interest in using AI-assisted development and intelligent QA tools to improve productivity * Strong collaboration, communication, and ownership mindset Nice-To-Have * Experience with Docker and containerized applications * Exposure to Infrastructure as Code (Terraform or CloudFormation) * Familiarity with modern test automation tools (e.g., Playwright, Cypress) * Prior experience in L2/L3 production support or on-call rotations Impact You’ll Deliver: By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations. What’s In It For You? We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.   Benefits from Day 1  * Gym discounts * Employee and Family Assistance program * Virtual wellness events * Conferences & training budget * Regular internal training programs  Financial planning  * Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.   Competitive salary  * Annual bonus structure * 3% CPP matching  --- The base salary range for this position is CAD $100,000 – CAD $150,000. This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings. Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.

AutoScout24

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.   As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.   Learn more at tradercorporation.com.   This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders. --- AutoScout24 is modernizing a critical, real-world domain where software decisions directly reduce operational friction and unlock new business opportunities. We’re looking for an Engineering Manager to build and lead a full-stack team reimagining auto repossession systems—making them smarter, more automated, and increasingly AI-assisted. This role is for someone who thrives in fast-moving environments with ambiguity, asks sharp questions early, and leads through clarity, trust, and technical judgment. You won’t just run a team—you’ll multiply its impact. What You'll Own: A High-Ownership Engineering Team * Build, hire, and grow a team of full-stack engineers working with modern .NET on AWS * Create an environment of trust, psychological safety, and high standards * Coach engineers to take ownership—not just complete tickets * Transform engineering teams to be curious about the problems they solve and the outcomes to reach Meaningful Business Outcomes * Own delivery end to end: velocity, quality, reliability, and long-term maintainability * Partner tightly with Product, Design, and Data to ship incremental value fast * Reduce manual operational effort and unlock new automation and AI-enabled capabilities Technical Direction Without Becoming the Bottleneck * Guide architecture and technical decisions across services and systems * Review PRs, challenge assumptions, and raise the quality bar * Balance short-term delivery with long-term system health Execution in Ambiguity * Navigate legacy systems alongside greenfield development * Make progress with imperfect information—and help your team do the same * Ask the right questions to turn uncertainty into clarity AI-Driven Leverage (Practical, Not Theoretical) * Encourage and model the use of AI and Generative AI to improve engineering productivity * Integrate AI-driven tools into daily workflows—code generation, debugging, reviews, documentation, and decision support * Identify opportunities to automate repetitive work and streamline development processes * Take a proactive, hands-on approach to exploring and adopting AI tools that meaningfully improve efficiency and quality for yourself and your team What We're Looking For: You’re a Multiplier * 2+ years leading engineers as an Engineering Manager or Tech Lead * You measure success by how effective your team becomes * You take responsibility for outcomes, not just execution Strong Engineering Fundamentals * Hands-on experience with full-stack development * Production experience with modern .NET and cloud platforms (AWS preferred) * Solid understanding of microservices, distributed systems, and SRE practices Builder’s Mindset * Comfortable getting hands-on when needed—without defaulting to it * Not afraid of legacy systems, and motivated to improve or replace them * High bar for code quality, testing, and system design Leadership Style * Clear, direct communicator with empathy and conviction * Comfortable giving and receiving feedback * Curious, pragmatic, and biased toward action Why Strong Candidates Choose This Role: * You’ll own a meaningful problem space, not just a team * You’ll have room to shape systems, culture, and technical direction * You’ll work with peers who value judgment, curiosity, and impact * You’ll apply AI where it actually matters—to reduce toil and increase leverage, not for demos * If you’re an Engineering Manager who wants to build leverage through people, systems, and smart use of AI, operate comfortably in ambiguity, and stay close enough to the work to influence quality—this role is built for you. What’s in it for you…  We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.  Benefits from Day 1  * Gym discounts  * Employee and Family Assistance program  * Weekly virtual wellness events  * Conferences & training budget  * Regular internal training programs  Competitive salary  * Annual bonus structure  * 3% CPP matching  For a career where you can drive our business and shape your future, apply now.  --- The base salary range for this position is CAD $140,000 – CAD 190,000. This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.   Compensation Our ranges reflect the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role, the total rewards package may also include benefits, bonus, and other employee offerings. The base salary range for this position is $140,000—$190,000 CAD

AutoScout24

We are TRADER, a Canadian leader in digital automotive solutions. Our flagship brands — AutoTrader.ca, AutoSync, Dealertrack Canada and CMS — help Canadians buy, sell, and finance vehicles with confidence.   As part of AutoScout24 group, Europe’s largest online car marketplace, we’re shaping the future of automotive retail in Canada and beyond.   Learn more at tradercorporation.com.   This role will be within our Collateral Management (CMS) team, a national tech solution that boosts lien and registration services, recovery services, and insolvency management solutions for Canadian Lenders.   --- Auto Repossession & Remarketing  We’re looking for a Senior Software Engineer who takes end-to-end ownership, thrives in ambiguity, and wants to build systems that matter. This role is central to rethinking and rebuilding our auto repossession and remarketing platform, a system that directly influences how vehicles are recovered, processed, and remarketed across Canada’s automotive ecosystem. This is an AI-first engineering role—not in name, but in practice. You’ll continuously evaluate where AI (including LLMs and agentic tools) can meaningfully improve engineering velocity, system quality, and operational efficiency, while applying strong judgment about where it should not be used.  You’ll help shape architecture, influence technical direction, and own what you build—from design to production. The impact is real, the scale is national, and the responsibility is genuine.  What You’ll Do:  Build & Evolve Critical Systems  * Rethink and reshape core workflows based on a deep understanding of auto repossession and remarketing processes. * Design and implement scalable, resilient systems using modern architectural principles: clear service boundaries, modularity, and observability. * Incorporate LLMs and AI-driven components to improve data validation, document processing, and operational decision-making. * Use AI-assisted and agentic coding tools to accelerate development—while maintaining high standards for correctness, security, and maintainability.  Own Architecture & Technical Decisions  * Drive architectural discussions and decisions, balancing pragmatism with technical excellence. * Set and enforce high quality bars for new services and modules, with a focus on testability, performance, and reliability. * Identify and reduce technical debt in ways that measurably improve developer velocity and system robustness.  Build With an Ownership Mindset  * Work across the full software lifecycle: design, build, deploy, operate, and iterate. * Embrace a “you build it, you run it” DevOps mindset alongside your team. * Make thoughtful trade-offs between effort, quality, and user value—always with accountability for outcomes.  Collaborate & Lead  * Work closely with product managers, designers, and other engineers in an agile, cross-functional team. * Contribute ideas, challenge assumptions, and continuously improve how we build software. * Mentor and support other engineers through code reviews, design discussions, and technical leadership.  What We’re Looking For: * A senior engineer who owns results, not just implementations. * Someone who enjoys complex problem-solving and isn’t afraid of legacy systems—or changing them. * Strong engineering fundamentals: clean code, testing discipline, system design, and performance awareness. * Strong experience with TypeScript and modern React / Next.js * Strong experience building production systems with .NET (Core / modern .NET preferred). * Comfort operating in production environments and learning from real-world feedback. * A builder’s mindset: If you can think it, you can build it. If you build it, you own it. * Experience leveraging AI, Generative AI (GenAI) to enhance engineering productivity, automate repetitive tasks, and optimize workflows. You should demonstrate the ability to integrate AI-driven solutions into your daily work — such as code generation, debugging, reviews, documentation, and decision support—to improve efficiency for yourself and your teams. A proactive approach to exploring and implementing AI tools that drive innovation and streamline development processes is highly valued.  What’s In It For You? We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best.   Benefits from Day 1  * Gym discounts * Employee and Family Assistance program * Virtual wellness events * Conferences & training budget * Regular internal training programs  Financial planning  * Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection.   Competitive salary  * Annual bonus structure * 3% CPP matching  --- The base salary range for this position is CAD $140,000 – CAD $190,000. This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings. Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position. Vacancy Status: This job posting is for an existing vacancy.