Field Service Technician

Commercial Kitchen Service Technician

Unknown Employer

Description Now Hiring: Commercial Kitchen Service Technicians Up to $3,000 Sign-On Bonus for Experienced Candidates! Hourly rates start at $25.00 per hour and up to $45.00 per hour based on experience What We Need Technicians with experience in: • Commercial cooking equipment (fryers, ovens, grills) • Commercial refrigeration (walk-ins, ice machines, reach-ins) • OR both (combo technicians) What You’ll Do Service and repair restaurant equipment at customer locations including: • Restaurants • Hospitals • Schools • Commercial kitchens Requirements • Experience working on commercial kitchen equipment • Valid driver’s license • EPA certification required for refrigeration techs • Ability to work independently in the field Why Techs Join Us • Strong hourly pay • Company vehicle • Steady commercial service work • Career growth for skilled technicians Apply today if you have commercial kitchen equipment experience . Who We Are Over the last 80+ years the General Parts Group has grown to become one of the largest Foodservice Equipment Support companies in the US. Our award-winning service department currently supports a field service force of over 200 technicians, providing service in 26 states throughout the USA. General Parts Service Technicians are encouraged to pursue CFESA training certifications , and many hold a ‘Master Certification’ designation, the highest level of achievement. Our team provides service, repair, and maintenance for cooking, refrigeration, beverage , HVAC and ware washing equipment. We stand ready to meet the ever-changing needs of our customers. Why Work for General Parts? While we are customer driven, we are also employee oriented. Our high employee retention rate and continuous investment in training ensures that we respond to our customers’ needs with the most qualified and professional people in the industry. We are hiring experienced commercial kitchen technicians in the Topeka, Kansas area. If you repair restaurant equipment, we want to talk to you. General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee

Apprentice Field Service Technician

Unknown Employer

Description Now Hiring: Apprentice Field Service Technician General Parts is looking for an Apprentice Field Service Technician to repair and maintain commercial kitchen equipment in schools, healthcare facilities and restaurants throughout your area. The candidate should have a background in electrical and mechanical engineering and should have strong troubleshooting skills. They should have a keen eye for detail and be able to follow a systematic approach to repair appliances. We will provide training onsite! **This position is for new recent HVAC/R graduates or applicants with 1-2 years of experience** Pay & Benefits: 💲 $20-25 hourly (based on experience) with growth opportunities 🚗 Company vehicle – dispatched from home 📚 Ongoing training & career advancement ✅ Great benefits – PTO, 401(k) match, profit sharing, medical, dental, and more! What You’ll Do: 🔧 Troubleshoot, repair, and maintain commercial cooking, refrigeration, and HVAC equipment 👷 Provide service solutions for gas, electric, and steam systems 🛠 Order and install replacement parts 📞 Participate in after-hours & weekend on-call rotations Why Join Us? 🛠 Fully equipped – service vehicle, tools, tablet, cellphone, uniforms, and paid laundry 📈 Advancement – CFESA certification & ongoing training provided 💰 Extra earning potential – Overtime (Saturday), Double-Time (Sunday & holidays) What We Need: ✔ Valid driver’s license and driving record that meets our safety standards ✔ Completion of a criminal background check and drug screen ✔ 2+ years of related experience, education, or military training preferred ✔ EPA certification (for refrigeration techs) ✔ Strong mechanical aptitude & ability to lift up to 50 lbs ✔ Must be at least 18 years of age General Parts Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Field Service Technician

Unknown Employer

Position Description Title:                                   Field Service Technician                        Department:                      Field Service Immediate Supervisor:    Field Service Manager Status:                               Non-Exempt Hourly                   Position Purpose:       As a Field Service Technician, you will perform on-site maintenance, troubleshooting,  and repairs of IPG/Better Packages equipment at customer locations. You ensure equipment uptime, support customer production needs, and deliver a high level of technical service directly in the field. This role requires hands-on mechanical and electrical aptitude, strong customer communication, and the ability to work independently while representing IPG at customer sites.   Principle Accountabilities * Develop and maintain expert knowledge of all IPG/Better Packages products, including system features, electrical and mechanical components, automation interfaces, and operational capabilities. Clearly communicate product value and service recommendations to customers during site visits. * Perform on-site installation, repair, and preventive maintenance on customer-owned IPG/Better Packages equipment. Diagnose mechanical, electrical, and minor automation-related issues using testing tools and technical documentation. Provide on-the-job training to customer maintenance teams as needed. * Establish, schedule, and execute Preventive Maintenance (PM) programs for assigned end-user accounts to ensure equipment reliability and minimize downtime. * Assist with field testing, evaluation, and troubleshooting of new products, prototypes, and custom packaging equipment. Document issues, report unusual performance concerns, and provide feedback for product improvement. * Follow established field service communication procedures, including issuing RMA requests, completing work orders, documenting service actions, submitting expense and trip reports, and maintaining accurate service records. * Perform software upgrades on WAT units and other equipment when required, ensuring compatibility and proper configuration at the customer site. * Support Senior Technicians during complex field service jobs, large-scale installations, or customer escalations as assigned. * Perform other field-related service duties as assigned, including emergency repairs, customer training, projects, and equipment audits. Essential Skills and Experience * High School diploma or equivalent required; Associate degree in a technical field (mechanical, electrical, electronics, automation, etc.) preferred. Equivalent field service experience considered. * Working knowledge of electrical and electromechanical systems, including the ability to diagnose faults at customer sites. * Basic mechanical skills with the ability to disassemble, repair, and reassemble components safely. * Experience in packaging automation systems is preferred. * Experience using PC applications, including Microsoft Office Suite, for documentation and reporting. * Proficiency using hand tools, power tools, and diagnostic equipment (e.g., multimeters). * Strong communication skills with the ability to explain technical issues to non-technical individuals. * Ability to read and interpret technical diagrams, wiring schematics, manuals, and assembly drawings. * Strong customer service, organization, and problem‑solving abilities. * Demonstrated ability to work independently in the field with minimal supervision while managing daily schedules and customer needs. * Capability to make real‑time decisions, evaluate equipment conditions, and provide accurate technical assessments. * Commitment to accurate record keeping of all service activity performed on IPG/Better Packages equipment. * Ability to travel frequently, including overnight travel, by car or air, averaging 30% of the work week. * Must hold a valid driver’s license/Real ID with a good driving record and/or passport to aid travel. * Flexibility to work extended hours, weekends, or holidays based on customer needs. * Ability to lift up to 60 lbs., carry tools or parts up to 20 lbs., and maneuver equipment using carts weighing up to 60 lbs. * Ability to bend, squat, walk, stand, and sit for prolonged periods while performing field service work.