Team Leader, Technical Account Management

Asana

We're looking for a Tech Lead to own technical direction for Asana's Platform Reliability Engineering team. This role is for someone who thrives as a technical leader without needing to take on people management. At Asana, Tech Leads own technical execution, architecture, and long-term engineering strategy. You'll lead complex projects, make key technical decisions, and set the standard for engineering quality. You'll guide ICs through technical design and project leadership, and partner with teams across the company. An Engineering Manager handles people leadership – you own the technical direction. Your team will build core platform systems like load shedding, rate limiting, circuit breakers, and traffic controls that protect Asana under real-world load. This is hands-on work – you'll spend significant time designing and building systems alongside the team, while partnering with other platform teams to make reliability something that's built in, not bolted on. Our tech stack includes: AWS, Kubernetes (EKS), MySQL (RDS), OpenSearch, DynamoDB, Redis, Terraform, Datadog, TypeScript, Scala, Go, and Python. (Yeah, we know this sounds like buzzword bingo – but we want this post to actually show up in your searches.) We're especially interested in people who think like backend engineers but obsess over failure modes, capacity planning, and building systems that degrade gracefully under pressure. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What You'll Achieve: * Set technical direction for the team, making sure we're solving the right problems in the right way. * Design and build core platform systems – load shedding, circuit breakers, rate limiting – that protect Asana at scale. * Own critical platform concerns like ingress and egress, shaping how traffic flows through our systems. * Define stable interfaces and libraries that other platform teams build on. * Lead end-to-end projects, from scoping and design through to rollout, working across multiple platform teams. * Raise the bar for technical quality through code reviews, design discussions, and technical mentorship. * Partner with other infrastructure teams to embed reliability into Asana's architecture – not as an afterthought, but as a core design constraint. * Debug hard problems across the stack. When something breaks in a way that matters, you'll be the person who figures out why and makes sure it doesn't happen again. About You: * Strong software engineering background – you're comfortable writing production code and designing systems. We use Go, Python, Scala, and TypeScript, but we care more about engineering fundamentals than specific language experience. * 8+ years of experience building and operating backend systems at scale. * Experience leading technical projects and influencing direction across teams. * You make others around you better – through clarity, feedback, and raising technical standards – even without formal authority. * Familiarity with distributed systems patterns – you've thought about things like backpressure, graceful degradation, and capacity planning. * Experience with major cloud platforms (AWS, GCP, or Azure), Terraform, and monitoring tooling like Datadog or similar. * Experience defining and working within explicit reliability and performance targets for production systems. * Clear communicator and strong collaborator – you're comfortable navigating trade-offs with other platform and infrastructure teams. * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making Important: This is a software engineering role. If your background is primarily scripting, dashboards, or operational playbooks, this likely isn't a fit. Why this role? * Reliability as a first-class feature: You won't be patching things up after the fact. You'll build the systems that make Asana resilient by design. * Foundational work: Load shedding, traffic management, ingress/egress – these are the building blocks that protect everything else. You'll own the technical direction for all of it. * Technical leadership without management overhead: You'll shape architecture and raise the bar for quality, while an Engineering Manager handles people leadership. * Strong collaboration, reasonable hours: You'll work closely with infrastructure teams in Warsaw and Reykjavik, making deep collaboration practical without constant timezone gymnastics. * Room to grow: As the team's scope expands, so will yours – whether that's deeper technical ownership, broader architectural influence, or mentoring the next generation of engineers. In this role, success means shipping systems that other teams rely on by default – because they make the platform safer, not because they're mandatory. What we offer * Generous, transparent and fair compensation system (base salary and generous Restricted Stock Unit for Asana Inc.)  * Contract of Employment (with 50% tax deductible costs for author’s rights usage for Engineers)  * Health insurance with dental and travel coverage (Lux Med)  * Lunch catering on the days that you work from the office * Career growth budget  * Home office setup budget  * Gym/Fitness card * Fertility healthcare and family-forming support with Carrot * Mental health support in Modern Health * Group life insurance * Holiday allowance * MacBooks with all necessary accessories For this role, the estimated base salary range is between 29000 - 42000 PLN gross monthly on the contract of employment (UoP). The actual base salary will vary based on various factors and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base compensation range for this role may be modified. Our total compensation consists of base salary and equity (RSUs).  #LI-Hybrid #LI-KM2 About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Asana

We're looking for an Engineering Manager who combines strong technical judgment with people leadership to help build the systems and team practices that keep Asana resilient at scale. This role is a great fit for someone who enjoys turning broad reliability problems into clear priorities, and can balance foundational engineering work with iterative delivery. You'll help shape what Platform Reliability means at Asana while building a team that ships durable systems, strong operational practices, and high-trust partnerships. You will define the reliability roadmap for a rapidly growing global platform, transforming reliability into a core architectural advantage. You'll partner closely with platform engineering, infrastructure, and product teams in Warsaw, Reykjavik and San Francisco to protect Asana under real-world load, improve how traffic and failure modes are handled, and ensure reliability is designed in rather than added later. This is a role for someone who can lead through influence, coach engineers, and raise the bar for execution and collaboration. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you'll achieve * Build and lead a new Platform Reliability team, hiring and developing engineers while setting a clear standard for collaboration, ownership, technical excellence and growth. * Partner with technical leaders to define the roadmap for core reliability systems such as load shedding, rate limiting, circuit breakers, traffic controls, and other platform guardrails. * Establish and evangelize best-in-class operating practices for incident response, postmortems, and proactive risk management through SLOs and capacity planning. * Work across platform and infrastructure teams to embed reliability into architecture, planning, and delivery from the start of new initiatives. * Lead end-to-end projects from scoping and design through rollout, making thoughtful tradeoffs between speed, safety, and long-term maintainability. * Build a culture of strong engineering execution through coaching, feedback, code reviews, and technical mentorship. * Use incidents, metrics, and customer impact to continuously refine priorities and make the team more effective over time. About you * Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making. * Strong software engineering background and can contribute meaningfully to technical discussions, design tradeoffs, and execution even if you are primarily a people leader. * 5+ years of engineering management experience, ideally with backend, infrastructure, or reliability-focused teams. * Familiarity with building and operating services in the cloud (e.g. AWS) and/or using cloud-native systems (e.g. Kubernetes). * Experience in building and operating production systems at scale, and you care deeply about failure modes, resilience, and graceful degradation. * Being comfortable working with distributed systems concepts such as backpressure, capacity planning, traffic management, and explicit reliability targets. * Favoring long-term solutions over quick fixes and automation over manual labor. * You are an excellent coach and communicator who helps engineers grow, creates clarity in ambiguous situations, and strengthens collaboration across teams. * Ability to partner with product, infrastructure, and engineering leadership to make tradeoffs and drive decisions. * Demonstrated curiosity about AI tools and emerging technologies, including the opportunities they provide in production engineering. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we'll offer * Generous, transparent and fair compensation system (base salary and RSUs) * Contract of Employment (and the option of 50% tax deductible costs for author's rights usage in respect of applicable roles) * Health insurance with dental and travel coverage (Lux Med) * Breakfast and lunch catering on the days that you work from the office * Vacation allowance * Career growth budget * Home office setup budget * Gym/Fitness card * Fertility healthcare and family-forming support with Carrot * Mental Health Support in Modern Health * Group life insurance * MacBooks with all necessary accessories For this role, the estimated base salary range is between 43 500  - 49 000 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.

Asana

Asana is investing in the foundations that help teams shape how work gets done. We’re hiring an Engineering Manager to lead a new Warsaw-based team focused on Builder Platform capabilities: the underlying systems, experiences, and technical foundations that make Asana more configurable, extensible, and powerful over time. This is a strong fit for someone who likes early-stage product and platform work. You’ll help define direction in an ambiguous space, build and grow a strong engineering team, and balance near-term product delivery with longer-term technical foundations. Because the team charter is still evolving, we’re looking for a manager who is comfortable bringing structure to broad problem spaces and turning them into clear plans, strong execution, and durable impact. In this role, you’ll partner closely with product, design, and engineering leaders to identify high-leverage opportunities, shape the roadmap, and deliver platform capabilities that unlock future product bets across Asana. You’ll coach an initial group of engineers, raise the quality bar, help the team move quickly without losing rigor, and play a meaningful role in hiring and shaping the team as it grows. This role is based in our Warsaw office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do, and your recruiter can share more about the in-office requirements. We offer a Contract of Employment (UoP) for our employees in Poland. What you’ll achieve: * Manage and coach an initial team of engineers, fostering an inclusive culture and creating the conditions for strong technical execution and long-term growth. * Partner with product, design, and UXR to turn ambiguous problem spaces into a clear roadmap, practical milestones, and high-quality shipped work. * Help define the team’s technical direction, balancing foundational platform investments with iterative product delivery. * Help hire and grow the team over time, partnering closely with recruiting and leadership as the org continues to scale. * Work across teams to ensure the platform capabilities your team builds unlock meaningful customer value and support future product expansion. * Raise the engineering bar through strong execution, sound technical judgment, and thoughtful prioritization in a fast-moving environment. * Play a key role in shaping a new team in Warsaw, including how it works, what it owns, and how it collaborates with adjacent teams. About you: * 5+ years of relevant experience, including 2+ years managing engineers, with a track record of helping people grow and delivering meaningful results through a team. * Strong technical judgment and the ability to engage deeply on architecture, technical tradeoffs, and execution strategy. * Comfortable operating in ambiguous or early-stage spaces, bringing structure without waiting for every detail to be defined first. * Product-minded and pragmatic, with good instincts for how to balance long-term technical health with near-term user and business impact. * Clear, persuasive communicator who can align engineering, product, design, and leadership partners around a coherent direction. * Excited by platform problems, configuration systems, builder experiences, workflow tooling, or adjacent enterprise software challenges. * Demonstrated curiosity about AI tools and emerging technologies, and is interested in how they can improve products, workflows, or team effectiveness. At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply. What we’ll offer: * Generous, transparent and fair compensation system (base salary and RSUs) * Contract of Employment (and the option of 50% tax deductible costs for author’s rights usage in respect of applicable roles )  * Health insurance with dental and travel coverage (Lux Med)  * Breakfast and lunch catering on the days that you work from the office * Vacation allowance * Career growth budget  * Home office setup budget  * Gym/Fitness card * Fertility healthcare and family-forming support with Carrot * Mental Health Support in Modern Health * Group life insurance * MacBooks with all necessary accessories For this role, the estimated base salary range is between 43,583 - 49,500 PLN gross per month (subject to all taxes and necessary deductions). The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified. In addition to base salary, your compensation package may include additional components such as equity and sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role. #LI-Hybrid About us Asana is a leading platform for human + AI collaboration. Millions of teams around the world rely on Asana to achieve their most important goals, faster. Asana has been named to Fortune's Best Workplaces for 7+ years and recognized by Fast Company, Forbes, and Gartner for excellence in workplace culture and innovation. We offer an exceptional office-centric culture while adopting the best elements of hybrid models to ensure that every one of our global team members can work together effortlessly. With 13+ offices all over the world, we are always looking for individuals who care about building technology that drives positive change in the world and a culture where everyone feels that they belong. Join Asana’s Talent Network to stay up to date on job opportunities and life at Asana.