IT Support Engineer - US Working Hours (12:00CET - 20:00CET)

Cenosco

YOUR PROFILE Are you a senior DevOps and infrastructure engineer who enjoys building reliable cloud platforms, enabling engineering teams, and using AI to remove operational complexity? At Cenosco, we build Asset Integrity Management software trusted by global leaders in Oil & Gas, Chemicals, and Energy. We are looking for someone who can strengthen our DevOps foundation, evolve our infrastructure, and help us use AI-powered tools to automate how we build, deploy, monitor, and operate our platform.    This role is primarily focused on DevOps, infrastructure enablement, IaC, deployment automation, and platform reliability. You will also play an important part in shaping how we use AI and agentic tooling (i.e. Copilot, Cursor, Codex, and similar tools) to make DevOps work faster, smarter, and more scalable.    WHAT YOU'LL DO   DevOps, Infrastructure & Platform Enablement  * Design, build, and maintain scalable cloud infrastructure on Azure, with a strong focus on reliability, security, performance, and operational simplicity. * Own and improve Infrastructure as Code practices using Terraform, Pulumi, or similar tools, creating reusable patterns that help teams provision and manage environments consistently. * Build, optimize, and automate CI/CD pipelines for application, infrastructure, and platform deployments across environments. * Enable engineering teams by creating self-service infrastructure, deployment templates, automation scripts, documentation, and platform standards. * Drive containerization and orchestration practices using Kubernetes and Talos, ensuring our platform can scale reliably and efficiently. * Embed security, compliance, monitoring, and disaster recovery considerations into infrastructure and deployment workflows from the start. AI-Assisted DevOps Automation  * Use AI-assisted and agentic tools to automate repetitive DevOps work, including pipeline creation, IaC generation, environment provisioning, deployment workflows, and operational runbooks. * Experiment with tools such as GitHub Copilot, Cursor, Codex, and similar solutions to improve engineering productivity and reduce manual infrastructure effort. * Identify opportunities to apply AI to troubleshooting, incident response, monitoring, release management, and platform operations. * Help define practical, secure, and scalable ways of using AI in DevOps processes, while maintaining strong engineering standards and governance. Observability, Reliability & Continuous Improvement  * Improve monitoring, alerting, logging, and observability practices to help teams detect issues earlier and resolve incidents faster. * Analyze platform performance, deployment quality, incidents, and recurring operational patterns to recommend practical improvements. * Collaborate closely with software engineering, security, product, and architecture teams to continuously improve our delivery and infrastructure standards. WHAT YOU'LL NEED  * 8+ years of professional experience in DevOps & Infrastructure engineering, Platform engineering, or a similar role in a SaaS or product-based environment. * Hands-on experience with Azure (or similar) cloud services and cloud-native infrastructure design * Strong practical knowledge of CI/CD, deployment automation, release pipelines, and environment management. * Experience with Infrastructure as Code tools such as Terraform, Pulumi, or similar technologies. * Good understanding of containers, Kubernetes, AKS, Ansilbe, Packer, networking, security, monitoring, and reliability practices. * Practical experience using AI-assisted coding or automation tools, or a strong interest in applying them to DevOps and infrastructure workflows. * A strong enablement mindset: you enjoy creating standards, reusable solutions, documentation, and automation that help engineering teams move faster andmore safely. BONUS POINTS  * Experience using machine learning, heuristic analysis, or AI-assisted techniques to analyze logs, detect anomalies, spot trends, and support proactive troubleshooting. * Experience building internal developer platforms, self-service deployment workflows, golden paths, or platform engineering tooling. * Experience with security automation, policy-as-code, cost optimization, or FinOps practices in cloud environments. * Exposure to AI infrastructure, MLOps, data pipelines, or supporting engineering teams that build AI-enabled products. WORKING LOCATIONS * Croatia, Zagreb - Hybrid * Croatia, Pula - Hybrid * UK - Remote WHY JOIN US?  * Join a product-focused engineering environment where DevOps and infrastructure directly enable scale, reliability, and innovation. * Shape modern cloud, infrastructure, and deployment practices across a growing SaaS platform. * Introduce practical AI-driven automation that helps engineering teams work faster, smarter, and with greater confidence. * Work on meaningful platform improvements that reduce manual effort, improve reliability, and create a better developer experience.

DEPT

UI Design Lead Zagreb or Split, hybrid   This role is part of our Experience & Engineering unit based in Croatia. We combine our skills in developing future-ready technical solutions with our expertise in creating beautiful designs to deliver exceptional and engaging digital experiences that build lasting relationships with our clients like Lufthansa, Inter Milan, Gant, BioNTech and Beiersdorf.   JOB PURPOSE In this role, you’ll grow and lead a talented team of digital designers in our growing office in Zagreb or Split, shaping top-notch experiences for international clients. You’ll collaborate with DEPT® teams across Europe, tackle complex design challenges, and push design quality to the next level. You're not just a strong designer, you’re a people-first leader who mentors talent, challenges conventions, and helps shape a thriving team culture. From hiring to hands-on design, you'll play a key role in putting our Croatian design team on the map.   WHAT YOU’LL DO: * Drive creativity and deliver excellence: As a lead designer for key accounts, you set the standard for design quality and ensure that every project is not only visually appealing but also strategically sound, delivered on time, and within budget. * Empowering People: You will manage and mentor a talented team of visual designers (from Junior to Senior), conducting regular 1-on-1s and fostering an environment where they can grow, experiment, and thrive. * Strategic Collaboration: You will work closely with the UX Design Teamlead and other leaders to further improve our capabilities and processes. WHAT YOU BRING: * A Proven Track Record: An impressive portfolio showcasing sophisticated experience design and a deep understanding of digital platforms, ideally gained within a fast-paced agency environment. * Leadership skills: You know how to give constructive feedback and enjoy helping others grow. First experience in leading a team is a plus. * Design System Nerd: You are an expert in building and maintaining scalable Design Systems that bridge the gap between aesthetics and functionality. * Accessibility as a Mindset: You view WCAG standards not as hurdles, but as fundamental design principles, effortlessly blending stunning aesthetics with inclusive usability. * Collaborative Spirit: You enjoy working in cross-functional teams, speaking the "languages" of UX Designers, Copywriters, and Developers to bring together ideas to life. * Modern Toolstack: Mastery of Figma is a must; experience with motion design and prototyping tools like Framer or Jitter is a massive plus. * Industry Pulse: You’re not only curious about digital trends, AI, new technologies, and design trends—you’re also committed to incorporating relevant innovations into your work. * Communication Skills: You are fluent in English and are able to effectively communicate complex design concepts to both executive-level clients and engineers. * The "Plus" Factor: While not a hard requirement, experience in Brand Design is a great advantage, helping us create cohesive experiences from identity to interface.   WE OFFER * Transparent career development and pay; * A flexible, hybrid working policy; * A rewarding, supportive and healthy company culture. * Supplemental and additional health insurance; * Pension scheme: third pillar pension fund;  * Referral bonus program; * Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme; * A reputation for doing good. DEPT® has been a Certified B Corp® since 2021, * Webby network agency of the year for 4 years in a row * Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! * The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. * Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.   WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build.   DIVERSITY, EQUITY & INCLUSION    At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

Cenosco

YOUR PROFILE Cenosco builds the software that keeps asset-heavy industries – oil & gas, chemicals, pulp & paper, renewables, and mining – running safely and reliably. We're looking for a Product Manager to own our reliability space, home to IMS RCM, the module that helps customers optimise preventive maintenance strategy and move up the maturity curve from reactive to predictive. You'll own a defined product area end to end: talking to customers, shaping the roadmap, writing PRDs, and partnering closely with engineering to ship features that genuinely reduce risk and downtime for the people running critical equipment. Cenosco is the leading software company in Asset Integrity Management, on a mission to bring the digital revolution to reliability and safety. If you want your product work to directly protect people and equipment in the real world, we'd like to hear from you. WHAT YOU'LL DO * Run discovery for your product area - customer calls, ticket clustering, usage analysis - and turn raw signals into evidenced opportunities * Write and defend PRDs and problem briefs that need no significant rework before engineering sign-off * Own and prioritise your backlog using RICE scoring, linking every roadmap item to a company objective * Define success metrics before build and run the post-release "did it work?" review * Be the primary point of contact for stakeholders-sales, CS, and support-on your product area * Partner daily with engineers, designers and domain experts, bringing good product taste to trade-off conversations rather than dictating solutions WHAT YOU BRING * Around 3 years of experience as a Product Owner, Business Analyst, or in a similar role * Strong product taste and comfort working closely with engineering teams day to day * A structured, evidence-based approach to prioritisation - you can say "no" with clear rationale * Clear communication skills and confidence owning stakeholder relationships * Hands-on experience with product and ticketing tools (e.g. Productboard, Azure, Github, Jira) and AI tools that support product work, plus a solid grasp of the end-to-end product lifecycle – from discovery through build to release and iteration EXTRA POINTS FOR * Understanding of maintenance practices in asset-heavy industries * Familiarity with ERP or CMMS systems * Experience in Oil & Gas industry WHAT YOU'LL GET * A clearly defined role with a leveling guide, so you know exactly what progression looks like * A PM community for cross-team learning and shared craft * Budget and time for training and development * Regular 1-on-1 support to remove blockers and grow your career * Flexible, hybrid work across our Pula, Zagreb, or The Hague offices