Head of Business Process Excellence

Notion

WHO WE ARE Notion is the collaborative AI workspace where teams and agents think together. We're building one place where your knowledge, projects, meetings, and AI tools live side by side, so work is faster, clearer, and less fragmented. Millions of individuals, small teams, and large companies run their work on Notion. Notinos (our employees) are customer zero in bringing this future of work to life. We care about craft, building things that last, and the belief that great work is still fundamentally human. Our goal isn’t to ship the next feature. Each and every team of Notinos is working to set the standard for how humans work together in the AI era. From building a business’s system of record to making and managing AI agents to automating away the busy work, we care deeply about giving our customers more time for their life’s work. ABOUT THE ROLE We're looking for a customer-focused, results-oriented leader to oversee Customer Success across EMEA at Notion. You'll report to the Global Head of Customer Success and lead experienced teams that help customers get the most out of Notion through effective adoption and expansion. You'll also champion Notion's vision to build the connected workspace. WHAT YOU'LL ACHIEVE * Strategic Alignment: Develop and implement strategies to align the EMEA Customer Success organization with broader company goals, especially around adoption, retention, and expansion * Team Leadership: Lead and develop a team of CSMs across Scaled and Dedicated motions in the EMEA region * Cross-Functional Collaboration: Partner with Sales, Solutions Engineering, and Professional Services to ensure seamless customer onboarding and high-value delivery while continuously improving the customer journey for long-term success * Customer Engagement and Advocacy: Drive executive relationships with key customers. Gather customer feedback to inform product improvements and advocate for EMEA customers within the company * Drive Operational Excellence: Build and refine a consistent KPI/OKR system to enable data-driven decisions. Monitor customer health metrics to identify risks and opportunities for proactive intervention. * Business Impact: Drive best in class retention and expansion across a multi-million dollar book of business * Process Optimisation: Use customer success management platforms and tools to streamline processes and improve team efficiency SKILLS YOU'LL NEED TO BRING * You have 8+ years of experience leading Customer Success or GTM functions within a fast-growing SaaS environment, with a focus on post-sales motions * You have experience managing diverse customer segments—from Commercial to Enterprise—and collaborating cross-functionally across many internal stakeholders * You are a powerhouse leader who attracts, inspires, develops, and retains top talent * You are customer-centric at your core and champion for customers; passionate about understanding their organisations, business priorities, and sources of value * You are data-driven and can set the right performance indicators for your organisation * You bring operational rigour and systems thinking across the customer lifecycle * You have a growth mindset and view setbacks as learning opportunities * You're highly adaptable and thrive in a rapidly changing business environment * You're ready to drive adoption and usage to maximise net dollar retention across EMEA * You don’t need to be an AI expert, but you’re curious and willing to adopt AI tools to work smarter and deliver better results. Notion is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, and the candidate's experience and expertise, and may vary from the range provided below. The estimated range for total on target earnings (including base salary and on target incentive pay) for this role is €187,000–€209,000 per year. By clicking “Submit Application”, I understand and agree that Notion and its affiliates and subsidiaries will collect and process my information in accordance with Notion’s Global Recruiting Privacy Policy. #LI-Onsite A NOTE ON AI You don’t need deep AI expertise for every role, but we do expect every Notino to be intellectually curious, drawn to tinkering and discovery, and excited to use AI as a real collaborator in their work. For some roles, AI fluency is a core requirement — when that’s the case, we'll say so explicitly in the qualifications. People who thrive here don’t treat AI as a novelty. They use it to think better, and make their work easier for others to build on. EQUAL OPPORTUNITY & ACCOMMODATIONS We hire talented people from a wide range of backgrounds. If you’re excited about this role but don’t meet every bullet, we still encourage you to apply. Notion is an equal opportunity employer and does not discriminate on the basis of any legally protected characteristic. Consistent with applicable law, we will consider for employment qualified applicants with arrest and conviction records. Notion provides reasonable accommodations during the application process; if you need one, please let your recruiter know. Notion is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Notion considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. Notion is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.

Hitachi Energy Sweden AB

The opportunity At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation The HVDC division of Hitachi Energy is a rapidly growing global business at the forefront of pioneering groundbreaking solutions for the challenges of tomorrow's energy landscape. To support this rapid growth we are scaling up our operations and project delivery capability to ensure we sustain the highest levels of quality & reliability, while delivering on time and budget every time. We are looking for a dynamic Continuous Improvement professional to join our Global Quality and Continuous Improvement team and help support this journey. As leader of continuous improvement and operational excellence programs you will support the HVDC global business by coaching and leading quality and performance improvement projects. Reporting to the Global Head of Continuous Improvement you will contribute to the development and optimization of business processes, product quality & reliability as well as internal capability development and deployment of improvement methodologies across the organization. The role is flexible in terms of your location. Frequent travel to one of the main office locations in Ludvika and/or Västerås is required. How you'll make an impact You drive business performance improvement projects and support operational excellence activities across the business leveraging Continuous Improvement methodologies including Quality Tools, Lean, Sig Sigma and Agile. You coach on continuously improvement principles and practices, role modeling these attributes and contributing to the cultural transformation across the organization through the execution of projects. You act as a CI Subject Matter Expert, providing help and guidance on methods, tools and templates to drive improvement projects in the areas of defect reduction, productivity and Operational Excellence. You partner with management and functional experts to understand and support delivery of their organization’s vision, objectives and challenges. You drive the sharing of best practices, new processes, tools and improvements achieved through application of CI methodologies. You live core values of safety and integrity, taking responsibility for your own actions while caring for your colleagues and the business. Your background: Lean Six Sigma Black Belt (L6S) certification with experience in coaching and leading high value and complex CI projects. Several years of experience in continuous improvement and/or Quality engineering, preferably in the energy or engineering sector. Proven experience in leading and developing global programs. Demonstrated experience in leading and managing change in a dynamic, international, and fast-paced environment. Excellent analytical skills and data-driven decision-making. Exceptional problem-solving and communication skills A university degree in Engineering, Quality Management, or a related field. Experience in Agile project management, Automation and Digitization and Business process management an advantage. Fluency in English is required, both written and spoken. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development​ Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Applications will be reviewed on an ongoing basis and therefore the advertisement may be made offline with short notice, so don’t delay – apply today! Please note that due to the summer holiday period, our recruitment process may take longer than usual. We appreciate your patience and understanding. More information: Recruiting Manager Afonso Machado, afonso.machado@hitachienergy.com, will answer your questions about the position. Union representatives – Sveriges Ingenjörer: Mikael Hjort, +46 107-38 29 86; Unionen: Karin Ulvemark, +46 107-38 51 42; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Partner Michael Blomberg michael.blomberg@hitachienergy.com

CLEVR

Please note that due to the holiday period, the response time for applications may be slightly longer than usual. We appreciate your patience and will get back to you as soon as possible.   Who are we CLEVR Delivers digital transformation at scale by implementing Siemens and Mendix solutions to serve industries like manufacturing, retail, energy, and more. We leverage PLM, MOM/MES, and low-code technologies for manufacturing optimization and business process automation. About the Job: In this role, you will leverage your leadership skills and deep industry knowledge to guide complex projects that help our clients unlock the full potential of Siemens Teamcenter and shape the future of digital manufacturing. You will contribute to supporting our projects and managing each customer’s unique needs, while staying up-to-date with the latest developments in PLM. To learn more about what projects we work with: https://www.clevr.com/customer-stories You will report directly to the Head of Business Consulting and collaborate closely with a team of skilled project managers and consultants to deliver strategic, high-impact solutions. Your role will include: As a Senior Project Manager at CLEVR, your role will be all about navigating projects for various clients. Whether it's a short project or a multi-year endeavor in PLM, you'll be managing consultants and collaborating with stakeholders. Our project teams vary in size, from solo acts to deploying a group of many engineers, ensuring diversity in every project. * Act as the technical and strategic advisor for clients, ensuring PLM solutions align with business objectives and deliver measurable value. * Leading and coordinating engineering activities, ensuring timely and high-quality technical solutions within budget. * Acting as the primary technical point of contact for clients, managing all technical aspects of project delivery. * Collaborate with project management to allocate resources effectively and ensure optimal project execution. * Collaborate with PLM engineers and technical teams to design, configure, and integrate Teamcenter into complex manufacturing environments. * Manage project timelines, budgets, and resources, ensuring successfull delivery of high-quality solutions. * Stay ahead of PLM trends and Siemens technology advancements, applying best practices to client projects. What you bring to the table: * Proven track record of leading large-scale PLM projects within the manufacturing industry. * Documented experience as a senior project manager or project lead. * Strong understanding of data migration strategies, system architecture, and customization within Teamcenter or other PLM systems. * Certifications such as Prince2, PMP, IPMA, or equivalent are an advantage * Structured, analytical, and proactive * Excellent communication skills in Norwegian and English, both written and verbal * Ability to mentor and guide PLM engineers and consultants, fostering best practices and technical excellence. * Master’s degree in Engineering, IT, or a related field. This employment may require security clearance by the Norwegian National Security Authority. For more information visit www.nsm.no. What we offer you * Competitive salary  * 30 vacation days. * Excellent insurance plans that cover, among other things, treatments with physiotherapists, chiropractors, and other health services. * A flexible workday with the option to work from home. * Learning and development: value creation days, books, and we back your growth with access to Udemy.  * Exciting projects and clients where you’ll get plenty of responsibility! * Access to OpenUp to support your wellbeing at work.   * Annual CLEVRistic party.  * Social events: CLEVR Social Club.  * And best of all: an amazing team of colleagues.   CLEVR delivers digital transformation at scale by implementing Siemens and Mendix solutions to serve industries like manufacturing, retail, energy, and more. We leverage PLM, MOM/MES, and low-code technologies for manufacturing optimization and business process automation while ensuring seamless integration with other core systems like SAP, IBM, and Salesforce. CLEVR brings together technology and industry expertise to provide strategic solutions that streamline operations, drive efficiency, and enable digitalization to fit market demands. With main hubs in the Netherlands, Norway, Germany, and Finland CLEVR’s growing team of 250+ people creates value for over 400 customers, including Continental, ING, Siemens, Rituals, and Eneco. CLEVR is a platinum-level Siemens solutions partner and a leading Mendix partner. Do you have a question? Send us an email - jobs@clevr.com. *Besides the benefits that apply to all our CLEVR people, each country and role has its unique benefits. Make sure you ask your Talent Acquisition Partner about those!   ----------------------------------------------------------------------------------------------------------------------------------   Be CLEVR. Join CLEVR.