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회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 팀 소개 Seller Awareness 마케팅팀은 로켓그로스 서비스의 핵심 가치를 확산하고, 판매자(Seller)의 성공적인 온보딩과 비즈니스 성장을 지원합니다. 우리는 셀러 여정에 맞춘 브랜드 마케팅부터 가이드·교육 콘텐츠 개발, 신규 기능 및 정책을 알리는 GTM(Go-To-Market) 홍보 콘텐츠 기획까지 비즈니스 커뮤니케이션의 전 과정을 아우릅니다. 데이터에 기반한 전략적 사고와 다양한 콘텐츠 포맷을 통해 판매자에게 명확한 가치를 전달하고, 서비스의 지속 가능한 성장을 주도합니다. 업무 내용 * 로켓그로스 셀러 어웨어니스 및 브랜드 마케팅 전략 수립 및 실행 * 셀러 여정을 기반으로 한 핵심 메시지 및 콘텐츠 방향성 기획 * 영상 및 디지털 콘텐츠 캠페인 기획, 제작, 운영 및 성과 분석 * 외부 제작사 및 에이전시와의 협업을 리딩하여 콘텐츠 제작 품질 및 일정 관리 * AI 툴을 활용한 바이트 사이즈 (short-form) 콘텐츠의 자체 기획 및 제작 * 콘텐츠 성과 데이터 분석을 통한 인사이트 도출 및 전략 고도화 자격 요건 * 콘텐츠 디렉팅- 디지털 콘텐츠 (특히 영상, 숏폼 등)의 기획부터 제작, 채널 운영 및 성과 분석까지의 Full-cycle 경험이 있으신 분 * 커뮤니케이션/PM- 외부 대행사, 제작사 및 사내 유관 부서와의 협업을 주도하고, 프로젝트 일정 및 퀄리티를 리딩해 본 경험이 있으신 분 * 데이터 기반 사고- 마케팅 성과 지표 (GA4, 콘텐츠 조회수, 전환율 등)를 직접 분석하고, 데이터 기반의 인사이트를 도출해 전략에 반영할 수 있으신 분 우대 사항 * AI 툴 활용력- ChatGPT, Midjourney, 다양한 영상/디자인 AI 툴을 실무에 적극적으로 활용하여 콘텐츠 제작 공정을 효율화(AGILE)해 본 경험이 있으신 분 * 편집 툴 활용력- 프리미어, 캡컷, 포토샵 등 편집 툴을 활용해 숏폼 등의 편집이 가능하신 분 * 스타트업/테크 기업 경험- 빠른 호흡의 이커머스나 IT/테크 기업에서 주도적으로 신규 캠페인을 세팅하고 리드해 본 경험이 있으신 분 근무 조건 * 쿠팡 본사 소속 12개월 계약직 * 성과 및 평가에 따라 정규직 전환 가능 전형 절차 및 안내 사항 전형절차 * 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고사항 * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. * 고용형태는 계약직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침 * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE As a Pre-Sales Solutions Engineer, you'll operate as a technical expert on the Omni platform, empowering our customers to do more with their data throughout the customer lifecycle. You'll work with companies across all industries, regions, and company sizes in our high-touch, forward-deployed model — owning increasingly complex evaluations and constantly discovering new use cases and needs. YOU WILL * Partner with the sales team to provide technical expertise in the sales process and beyond, helping uncover and prove out use cases to showcase the value of the Omni platform. * Build and present Proofs of Concept (POCs) in the Omni Platform as part of the evaluation process, enabling prospective customers on how to successfully use Omni on their data. * Smoothly transition trials into successful customers by partnering with post-sales teams and engaging with our partners to plan for ongoing support where needed. * Collaborate extensively with Product, Design, and Engineering to provide user feedback and guide product direction. ABOUT YOU * 5-7 years of data analytics/BI experience including some pre-sales experience. * Strong SQL skills, using SQL for analytics. * Familiarity with the modern data stack, including cloud data warehouses (e.g. Snowflake, BigQuery, Databricks, Redshift) and transformation tools (e.g. dbt). * Comfortable owning technical conversations directly with customers. * Passionate about working with data; love learning, and enthusiastic about helping and teaching others. * Prior experience with business intelligence and/or enterprise data analytics tools strongly preferred (such as Looker, Omni, Tableau, PowerBI, Mode, Sisense, etc). LOCATION This role allows for a hybrid work schedule, with 3 days per week in office with the team in our SF headquarters. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data. * Health, dental, and vision insurance. * 401(k) Plan. * Unlimited PTO. Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
Reddit is a community of communities. It’s built on shared interests, passion, and trust, and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote, and comment on the topics they care most about. With 100,000+ active communities and approximately 126 million daily active unique visitors, Reddit is one of the internet’s largest sources of information. For more information, visit www.redditinc.com. Reddit is looking for a passionate and motivated individual to lead the growth of our SMB segment in North America. This role will allow you to work closely with our outsourced vendors as well as act as the voice of the customer for our internal teams and cross-functional partners. This role will have a unique opportunity to help shape our go to market approach and will focus on managing & growing the North American market supported by our team in Utah, driving the end to end sales team, from lead generation to activation to account management. This role will focus on building and driving our Agency specific sales motions. The role will be based in Utah, working onsite with our vendor partner. Please note that this role is required to work in person from our Ogden, UT office 1-2 days per week. Key Responsibilities: * Fully own revenue growth and quota attainment for a $XXXM/year business * Lead an organization of +100 vendor reps, managers, & function leads * Drive global strategy, organization design, sales motions, & scaled solutions for the SMB Agency business * Devise strategies that ensure the vendor delivers on growth across Agency acquisitions and existing books of business * Lead weekly, monthly, and quarterly business reviews with the vendor, managing ongoing action items and ensuring the vendor is driving to completion * Drive optimizations of workflows/processes at our vendor sites, while maintaining high customer satisfaction * Work closely with vendor and internal teams, to ensure all communication, training, and updates are delivered in a timely and accurate manner * Support & mentor our vendor teams to successfully achieve quarterly revenue targets * Work closely with Sales Leadership, Sales Operations, and Marketing to create scaled end to end programs and sales initiatives * Fully leverage the available technology stack including Gong, Salesforce, Chili Piper, ChatGPT, Looker, Zoominfo * Build & execute scaled sales strategy initiatives for high-value SMBs * Shape Reddit’s Ads product roadmap and narrative by aggregating and sharing client feedback and campaign metrics with cross-functional stakeholders * Drive results through data analysis, goal-setting, planning, & project management * Develop strategies to identify, pitch, and activate High-value SMBs, drive advertiser activations, measure success, and retain & grow advertisers on the Reddit ads platform Qualifications: * 8+ years of experience in sales, client services, or operations * 5+ years of sales vendor management or sales leadership experience * Proven background in building and running outsourced sales operations * Advertising/marketing experience * Experience partnering with or working for digital agencies * Experience selling into the SMB segment with a history of exceeding revenue targets * Motivated self starter who thrives in unstructured environments * Tenacious and entrepreneurial approach to working through challenges while working cross functionally to solve these * Excellent communication and project management skills, including the ability to clearly convey complex analytical findings both written and verbally * Strong analytics and quantitative skills * Experience working with Salesforce, Gong, or comparable tools * BA / BS degree or equivalent work experience * Multi-market experience is a plus Benefits: * Comprehensive Healthcare Benefits and Income Replacement Programs * 401k with Employer Match * Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support * Family Planning Support * Gender-Affirming Care * Mental Health & Coaching Benefits * Flexible Vacation & Paid Volunteer Time Off * Generous Paid Parental Leave Pay Transparency: This job posting may span more than one career level. In addition to base salary, this job is eligible to receive equity in the form of restricted stock units, and will also be eligible to receive a commission. Additionally, Reddit offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, and parental leave. To learn more, please visit https://www.redditinc.com/careers/. To provide greater transparency to candidates, we share base salary ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar stage growth companies. Final offer amounts are determined by multiple factors including, skills, depth of work experience and relevant licenses/credentials, and may vary from the amounts listed below. The base salary range for this position is: $147,000—$205,700 USD In select roles and locations, the interviews will be recorded, transcribed and summarized by artificial intelligence (AI). You will have the opportunity to opt out of recording, transcription and summarization prior to any scheduled interviews. During the interview, we will collect the following categories of personal information: Identifiers, Professional and Employment-Related Information, Sensory Information (audio/video recording), and any other categories of personal information you choose to share with us. We will use this information to evaluate your application for employment or an independent contractor role, as applicable. We will not sell your personal information or disclose it to any third party for their marketing purposes. We will delete any recording of your interview promptly after making a hiring decision. For more information about how we will handle your personal information, including our retention of it, please refer to our Candidate Privacy Policy for Potential Employees and Contractors. Reddit is proud to be an equal opportunity employer, and is committed to building a workforce representative of the diverse communities we serve. Reddit is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If, due to a disability, you need an accommodation during the interview process, please let your recruiter know.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE As a Staff Pre-Sales Solutions Engineer, you'll be a technical leader across the Solutions Engineering org, empowering our customers to do more with their data throughout the customer lifecycle. You'll work with companies across all industries, regions, and company sizes in our high-touch, forward-deployed model — leading our most strategic evaluations, setting the technical playbook for the team, and helping shape product direction as you share experience and feedback from the field. YOU WILL * Partner with sales leadership to provide technical expertise on our most strategic and complex opportunities, helping uncover and prove out use cases to showcase the value of the Omni platform. * Lead technical discovery, product demonstrations, and Proofs of Concept (POCs) for our largest and most complex evaluations, enabling prospective customers on how to successfully use Omni on their data. * Provide technical leadership across the Solutions Engineering team — mentoring SEs and shaping best practices for discovery, demos, and POCs. * Partner with Product leadership to influence the roadmap based on patterns observed in the field. * Represent the Solutions Engineering org in strategic, executive-level customer conversations. * Smoothly transition trials into successful customers by partnering with post-sales teams and engaging with our partners to plan for ongoing support where needed. ABOUT YOU * 10+ years of pre-sales business intelligence experience, including deep experience in pre-sales Solutions Engineering, Sales Engineering, or Solutions Architecture roles supporting enterprise customers. * Deep expertise with the modern data stack, including cloud data warehouses (e.g. Snowflake, BigQuery, Databricks, Redshift), transformation tools (e.g. dbt), and the broader analytics ecosystem. * Proven track record leading technical discovery, product demonstrations, Proofs of Concept (POCs), and technical evaluations with senior business and technical stakeholders at enterprise accounts. * Demonstrated experience mentoring or leading other Solutions Engineers and shaping team-wide technical practices. * Strong SQL skills, using SQL for analytics. * Exceptional, consultative communication skills across technical, non-technical, and executive audiences. * Prior experience with business intelligence and/or enterprise data analytics tools preferred (such as Looker, Omni, Tableau, PowerBI, Mode, Sisense, etc). LOCATION This is a remote role. You can be based anywhere in the US. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data. * Health, dental, and vision insurance. * 401(k) Plan. * Unlimited PTO. Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE As a Senior Pre-Sales Solutions Engineer, you'll be a trusted technical expert on the Omni platform, empowering our customers to do more with their data throughout the customer lifecycle. You'll work with companies across all industries, regions, and company sizes in our high-touch, forward-deployed model — leading complex evaluations, mentoring more junior SEs, and helping shape product direction as you share experience and feedback from the field. YOU WILL * Partner with the sales team to provide technical expertise in the sales process and beyond, helping uncover and prove out use cases to showcase the value of the Omni platform. * Lead technical discovery, product demonstrations, and Proofs of Concept (POCs) as part of the evaluation process, enabling prospective customers on how to successfully use Omni on their data. * Smoothly transition trials into successful customers by partnering with post-sales teams and engaging with our partners to plan for ongoing support where needed. * Mentor junior Solutions Engineers and help raise the bar on discovery, demo, and POC quality across the team. * Collaborate extensively with Product, Design, and Engineering to provide user feedback and guide product direction. ABOUT YOU * 7-10 years of experience in enterprise pre-sales business intelligence or data analytics and focused on net new logo acquisition (for ex. Solutions Engineering, Sales Engineering, or Solutions Architecture roles). B2B saas pre-sales experience required. * Deep expertise with the modern data stack, including cloud data warehouses (e.g. Snowflake, BigQuery, Databricks, Redshift), transformation tools (e.g. dbt), and the broader analytics ecosystem. * Proven experience leading technical discovery, product demonstrations, Proofs of Concept (POCs), and technical evaluations with both business and technical stakeholders. * Strong SQL skills, using SQL for analytics. * Exceptional, consultative communication skills across technical and non-technical audiences. * Prior experience with business intelligence and/or enterprise data analytics tools preferred (such as Looker, Omni, Tableau, PowerBI, Mode, Sisense, etc). LOCATION This is a remote role. You can be based anywhere in the US. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data. * Health, dental, and vision insurance. * 401(k) Plan. * Unlimited PTO. Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE As a Senior Pre-Sales Solutions Engineer, you'll be a trusted technical expert on the Omni platform, empowering our customers to do more with their data throughout the customer lifecycle. You'll work with companies across all industries, regions, and company sizes in our high-touch, forward-deployed model — leading complex evaluations, mentoring more junior SEs, and helping shape product direction as you share experience and feedback from the field. YOU WILL * Partner with senior Solutions Engineers and the sales team to support technical discovery, demos, and proofs of concept (POCs). * Learn to build and present POCs in the Omni platform as part of the evaluation process, while helping prospective customers learn to use Omni on their own data. * Support the transition of trials into successful customers by partnering with post-sales teams. * Collaborate with Product, Design, and Engineering to relay user feedback and help inform product direction. ABOUT YOU * 4+ years of experience in data analytics or business intelligence. * Strong SQL skills, using SQL for analytics. * Interest in growing into a pre-sales career path. * Passionate about working with data; love learning, and enthusiastic about helping and teaching others. * Prior exposure to business intelligence and/or enterprise data analytics tools preferred (such as Looker, Omni, Tableau, PowerBI, Mode, Sisense, etc). * Prior experience with customers (i.e. consulting) preferred LOCATION This role allows for a hybrid work schedule, with 3 days per week in office with the team in our SF headquarters. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data. * Health, dental, and vision insurance. * 401(k) Plan. * Unlimited PTO. Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com. JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. Duties and responsibilities: * Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. * Gather, analyze, and document post-sales requirements. * Communicate to customers and partners at the technical and/or functional level appropriate for the situation. * Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. * Be prompt and deliver high quality service and leadership to align with customer goals and requests. * Manage project scope, schedule, status, and documentation. * Mentor and train customers on the service. * Act as a liaison between Customers and Product Management to drive product development. * Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. * Interact with management and other roles within the customer organization and Okta. * Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. * Perform hands on technical design, configuration, and troubleshooting of the Okta service. * Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. * Manage multiple concurrent deployment projects. * Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. * While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * You will use your SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday and HR as master for identities. * Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. * Utilize knowledge of typical enterprise identity life cycle management processes and standards. * Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. * May provide mentoring, guidance, and expertise to less experienced team members. * Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). * Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. * 25% future travel required to customer sites. Qualifications: * 5+ years experience as a technical consultant delivering solutions to external customers. * Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). * Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. * Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) * Familiar with API management using Mulesoft, Axway or Apigee preferred. * Ability to work independently and multi-functionally supporting the development of client work you're doing. * General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * Knowledge of typical enterprise identity life cycle management processes and standards. * SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred * Ability to Multi-task and manage multiple customer engagements is a requirement. * Able and willing to be a hands-on contributor * Superb communication skills, including issue tracking, triaging and crisis management. * Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards Nice to have: * Experience in designing and implementing security and identity management solutions to support critical systems and business programs * Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). * AD and LDAP experience is preferred * Experience with popular AI tools (e.g. Gemini, Claude, ChatGPT, etc.) Problem Solving: * Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. * Asks probing questions to elicit facts and clarify a situation. * Identifies critical issues with ease. * Engages appropriate resources to obtain information, seek suggestions and acquire assistance. * Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication: * Communicates with internal and external customers and all levels of management. * Effectively communicate technical information to non-technical audiences. * Delivers informative, well-organized presentations. * Understands how to communicate difficult/sensitive information thoughtfully. * Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities. Team and Customer Interaction: * Facilitates effective team interaction. * Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. * Continually seeks opportunities to increase customer satisfaction and deepen client relationships. * Manages client expectations effectively. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required. #LI-Remote P25344 The OTE range for this position for candidates located in the San Francisco Bay area is between: $142,000—$194,700 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $126,000—$173,800 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: $117,200—$167,200 USD The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. COMPANY DESCRIPTION: Okta is the foundation for secure connections between people and technology. By harnessing the power of the cloud, Okta allows people to access applications on any device at any time, while allowing for strong security protection. The Okta service integrates directly with an organization’s existing directories and identity systems, as well as 6,500+ applications. Because Okta runs on an integrated platform, organizations can implement Okta quickly at large scale and low total cost. Thousands of customers, including Adobe, Allergan, Chiquita, LinkedIn, and Western Union, trust Okta to help their organizations work faster, boost revenue, and stay secure. To learn more about Okta, visit https://www.okta.com. JOB PURPOSE: In this role, you will be tasked with providing hands-on implementation and deployment services to our customers. We are looking for an experienced, enthusiastic and hands-on leader who can rapidly learn the Okta platform, our technology and the value proposition that we bring to customers of all sizes. You will lead multiple concurrent customer deployment projects with the number one goal to ensure long-term customer success. Additionally you will engage with the full Customer Success team in order to assure a smooth transition post-deployment to the support/maintenance phases. Finally, you will also be responsible for the continuous improvement of delivery processes and methods. Duties and responsibilities: * Work hands on with Okta customers, primarily in a post-sales role, to provide innovative consulting services. * Gather, analyze, and document post-sales requirements. * Communicate to customers and partners at the technical and/or functional level appropriate for the situation. * Be dedicated to providing excellent design and deployment solutions resulting in extraordinary customer satisfaction. * Be prompt and deliver high quality service and leadership to align with customer goals and requests. * Manage project scope, schedule, status, and documentation. * Mentor and train customers on the service. * Act as a liaison between Customers and Product Management to drive product development. * Lead interaction and collaboration with other Okta teams such as Engineering and Support as needed to address escalated issues. * Interact with management and other roles within the customer organization and Okta. * Collaborate with the sales team on existing customers up-sell and cross-sell opportunities. * Perform hands on technical design, configuration, and troubleshooting of the Okta service. * Shape and Influence Okta’s growth and scalability, by designing new offerings, and finding new ways to deliver amazing customer satisfaction. * Manage multiple concurrent deployment projects. * Apply knowledge of technologies and protocols to support identity federation and robust access control models, such as SAML 2.0, WS-Federation, OAuth, and OpenID Connect. * While providing customer service, apply knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * You will use your SaaS deployment experience with applications such as Salesforce, Box, Office 365, Workday and HR as master for identities. * Apply software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc) when working with customers. * Utilize knowledge of typical enterprise identity life cycle management processes and standards. * Apply experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) when working on customer integrations. * May provide mentoring, guidance, and expertise to less experienced team members. * Ensure quality and time management processes are followed by team (e.g., change controls, time tracking). * Commit to and use a knowledge repository for deployment standard methodologies and other customer ideas as continuous improvement. * 25% future travel required to customer sites. Qualifications: * 5+ years experience as a technical consultant delivering solutions to external customers. * Software development experience (Java, Ruby, .Net, PHP, REST/JSON, etc). * Some knowledge of enterprise web technologies, security and cutting-edge infrastructures. * Experience with JavaScript and one of the major JavaScript MVC frameworks (Backbone, Angular, Ember, React, etc.) * Familiar with API management using Mulesoft, Axway or Apigee preferred. * Ability to work independently and multi-functionally supporting the development of client work you're doing. * General knowledge of cloud architectures as well as complex enterprise on-premise IT landscapes. * Knowledge of typical enterprise identity life cycle management processes and standards. * SaaS deployment experience: Salesforce, Box, Office 365, Workday and HR as master for identities preferred * Ability to Multi-task and manage multiple customer engagements is a requirement. * Able and willing to be a hands-on contributor * Superb communication skills, including issue tracking, triaging and crisis management. * Experience in Process Improvement, Decision-making, Managing Processes, Planning, Analyzing Information and Developing Standards Nice to have: * Experience in designing and implementing security and identity management solutions to support critical systems and business programs * Experience with technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect). * AD and LDAP experience is preferred * Experience with popular AI tools (e.g. Gemini, Claude, ChatGPT, etc.) Problem Solving: * Exhibits confidence and an extensive knowledge of emerging industry practices when solving business problems. * Asks probing questions to elicit facts and clarify a situation. * Identifies critical issues with ease. * Engages appropriate resources to obtain information, seek suggestions and acquire assistance. * Pushes creative thinking beyond the boundaries of existing industry practices and customer mindsets. Communication: * Communicates with internal and external customers and all levels of management. * Effectively communicate technical information to non-technical audiences. * Delivers informative, well-organized presentations. * Understands how to communicate difficult/sensitive information thoughtfully. * Uses active listening skills to figure out and understand the customer's business goals, objectives and priorities. Team and Customer Interaction: * Facilitates effective team interaction. * Communicates effectively with customers to identify needs and evaluate alternative technical solutions with customers. * Continually seeks opportunities to increase customer satisfaction and deepen client relationships. * Manages client expectations effectively. Education: A Bachelor's degree (or equivalent) in Computer Science, Information Technology or related discipline required. #LI-Remote P11488_3464556 The OTE range for this position for candidates located in the San Francisco Bay area is between: $176,000—$242,000 USD Below is the annual On Target Compensation (OTE) range for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York and Washington. Your actual OTE, which is inclusive of base salary and incentive compensation, will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable) and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us. The annual OTE range for this position for candidates located in California (excluding San Francisco Bay Area), Colorado, Illinois, New York, and Washington is between: $157,000—$215,600 USD Below is the annual salary range for candidates located in Canada. Your actual salary will depend on factors such as your skills, qualifications, and experience. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental, and vision insurance, RRSP with a match, healthcare spending, telemedicine, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program, please visit: https://rewards.okta.com/can. The annual OTE (On Target Earning) range for this position for candidates located in Canada is between: $157,900—$207,500 USD The Okta Experience * Supporting Your Well-Being * Driving Social Impact * Developing Talent and Fostering Connection + Community We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one. Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws. If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please use this Form to request an accommodation. Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please click here to view our full NYC AEDT Notice.
We are seeking a visionary Answer Engine Optimization Lead to spearhead our Large Language Model (LLM) and AI platform visibility strategy (e.g., ChatGPT, Claude, Google AI Overviews, Perplexity). Reporting into the Director of Marketing Acquisition, this role will be responsible for expanding our brand authority, maximizing developer mindshare, and driving new customer acquisition by optimizing MongoDB’s presence within LLM and answer engine responses. If you thrive at the intersection of technical content architecture, structured data, community advocacy, and AI-era discovery—and you want to lead a team on the front lines of defining the next wave of search experience optimization—this is a critical leadership role designed to accelerate target audience awareness and Product-Led Growth (PLG). This role will be based remotely in the United States. KEY RESPONSIBILITIES * Define & Execute AEO Strategy: Design and own MongoDB’s global LLM visibility growth initiatives. Develop and execute strategies focused on increasing the citation share, sentiment, and accuracy of MongoDB across various technical developer audiences and agentic AI models * Team Leadership: Oversee and scale a high-performing team of SEO, AEO, and content optimization professionals, fostering a culture of rapid experimentation in the AI search space * Technical Information Architecture: Collaborate with Product, Engineering, and Documentation teams to optimize MongoDB’s digital footprint for LLM crawlers. Impose best practices for structured data, schema markup, knowledge graphs, and API/documentation accessibility to facilitate flawless RAG (Retrieval-Augmented Generation) ingestion * UGC Response & Community Advocacy: Coordinate a multi-team framework (including Developer Relations and Support) to ensure timely, high-quality, and LLM-friendly insights are present on critical developer watering holes (e.g., Reddit, Stack Overflow, GitHub, Wikipedia). Leverage "build in public" tactics to organically feed LLM training datasets with high-authority brand mentions * Evangelize AI-First Content Frameworks: Create corporate guidelines and train cross-functional SMEs, technical writers, and marketers to write effectively for LLMs (e.g., token-friendly syntax, clear entity relationships, and direct intent fulfillment) * Advanced Analytics & Attribution: Partner with Data Science and Analytics teams to pioneer new framework metrics for AEO, including Share of Model (SoM), LLM citation impact across third-party sites, and AEO contribution to PLG sign-ups and pipeline QUALIFICATIONS * Experience: 8+ years of experience in technical SEO, digital strategy, technical content marketing, or growth engineering, with at least 2–3 years specifically focused on emerging AI technologies, LLM optimization, or semantic search. At least 3 years of experience leading an SEO team * Leadership: Proven track record of hiring, leading, and mentoring technical marketing professionals, alongside a demonstrated ability to influence matrixed cross-functional teams (Product, DevRel, Engineering) without direct authority * Technical Acumen: Deep understanding of how LLMs crawl, index, and retrieve information. Familiarity with semantic HTML, JSON-LD, knowledge graphs, and how modern search engines leverage vector spaces and RAG * Developer Empathy: A strong grasp of how software engineers, architects, and technical decision-makers discover products. You understand the cultural nuances required for authentic, high-value engagement in developer communities * Executive Communication: Exceptional ability to translate complex AI/SEO technicalities into clear, high-level business outcomes and ROI for executive leadership * Tooling Toolkit: Proficiency with enterprise SEO suites (e.g., Conductor, Ahref, SEMrush), modern AEO/LLM monitoring platforms (e.g., Profound), web analytics (Google Analytics/Amplitude), and project management software (Jira) PREFERRED QUALIFICATIONS * Experience with developer community and social listening tools (e.g., CommonRoom, Sprinklr, Reddit Mod Tools) * Background in technical writing or managing technical content pipelines for developer tools, databases, or cloud infrastructure * Basic understanding of Python or SQL to assist in scraping, analyzing LLM outputs, or manipulating large datasets ABOUT MONGODB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 2273495599 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $104,000—$204,000 USD
Join Truecaller – The place where innovation meets impact! Truecaller's mission is to build trust in communication by making it safer, smarter, and more efficient. Born in Sweden, trusted by the world, and here’s why we stand out: * We are trusted by over 450 million active users every month across 190+ countries * We identify over 15 billion calls daily, helping users avoid spam and scams * We are powered by a team of 450+ employees from 45+ nationalities We always look for people who take initiative, own their work, and keep raising the bar. An entrepreneurial mindset matters here, especially when it turns bold ideas into real actions. We stay collaborative and focused, always searching for smarter paths forward. If you want to make an impact and grow with a team that inspires millions, you’ll fit right in. The role: As a Senior Software Engineer, Backend you will be a pivotal contributor in shaping Truecaller's technology, driving demonstrable improvements to the user experience and business profitability. Your typical day or week will be filled with a blend of technical challenges, collaboration, and innovation. What you’ll do: * Coding & Development: A significant portion of your day will involve hands-on coding, building scalable backend services, APIs, and microservices that power Truecaller’s Ads platform. You’ll focus on high-availability, low-latency systems using modern tech stacks. * Code Reviews: Review code written by peers to maintain high-quality standards, share best practices, and continuously improve the codebase. * Problem Solving: Troubleshoot complex technical issues, optimize existing systems for better performance, and ensure high system reliability. * Collaborating with Cross-Functional Teams: Work closely with product managers, front-end developers, data scientists, and other stakeholders to ensure the features you build align with business needs and provide a seamless user experience. * Design & Architecture Discussions: You’ll contribute to architectural decisions, ensuring that systems are designed to scale and meet the future needs of Truecaller Ads. * Team Collaboration & Mentorship: Provide mentorship to junior engineers, assist in resolving complex technical issues, and share knowledge across the team through informal or formal knowledge-sharing sessions. * Delivering Features: You’ll contribute to feature development, deploy code into production, and ensure smooth integration with the rest of the platform. * Sprint Planning & Backlog Grooming: You will participate in sprint planning sessions(bi-weekly) where you’ll break down tasks, prioritize work, and ensure alignment with the overall product roadmap. What you bring in: * 5-9 years of experience as BE developer in a start-up or product based environment. * Excellent knowledge of any modern programming (GO, Java, C#, Scala) language. * Good understanding of Data structures and Algorithms. * Experience of designing and architecting large scale distributed systems. * Experience in consumer-facing companies with a solid understanding of system scaling and user-centric product development is a plus. * Experience leveraging AI-powered development tools (such as GitHub Copilot, Gemini, Chatgpt, Claude or similar) to enhance coding productivity and efficiency. * Familiarity with applying AI-driven insights to optimize backend system performance and workflows. It would be great if you also have: * Experience with microservices architecture and design patterns and solid design principles. * Hands-on experience in building large scale platforms & services using Go, Scala, Play, Redis, Aerospike, Kafka & Nosql stores. * Experience with GCP or any other public cloud. What we offer: We support growth through learning resources, leadership programs, mentoring, and real hands-on work. People can move between teams and projects to build new skills and keep things interesting. We offer clear internal mobility and a transparent path for progression, with leaders who stay involved and provide guidance throughout the year. In addition, you will benefit from: * A comprehensive compensation package: Learning and development allowance, voluntary provident fund (VPF) and/or national pension scheme (NPS) tax saving option provided, creche allowance * Modern tools to do your best work: Choose your preferred computer and phone within our budget, so you can work comfortably and efficiently. * A people-focused office culture: We value in-person collaboration and follow an office-first model, with some flexibility. Our offices offer a vibrant environment with opportunities to learn, connect, and recharge, from breakfast, lunch and quiet spaces to team activities such as movie nights, tech meetups, and cultural events. There's something for everyone. * Truecaller’s “Lab Days” offer a space for imagination: 5 days each quarter, where everyone steps away from their normal tasks to explore new, bold ideas and build things they’ve always wanted to. It’s a space where curiosity leads the way, and prototypes take shape. Some concepts even make it into production, and a few have grown into real features used by millions today. Lab Days allow you to be creative, learn fast, and help shape Truecaller's future. Come as you are: Truecaller is committed to building a diverse and inclusive team. We believe that a wide range of backgrounds, perspectives, and experiences strengthens our products and our culture. No matter where you're from, what language you speak, or how you identify, we value what makes you unique and would love to get to know you. Sounds like a great opportunity? We will fill the position as soon as we find the right candidate, so please send your application as soon as possible. As part of the recruitment process, we will conduct a background check. We only accept applications in English.
PEOPLE OPERATIONS & PAYROLL ASSISTANT (WORKING STUDENT) JOIN THE TEAM BEHIND THE EMPLOYEE EXPERIENCE AT SUMUP 🚀 At SumUp, our People Operations & Payroll team makes sure every employee has a smooth experience throughout their journey with us — from their first day to their latest promotion, and everything in between. As SumUp has grown, so has our team in Spain: we've scaled from around 40 employees to more than 400 in just a few years, and we're looking for a curious and motivated Working Student to grow with us. If you're interested in HR, payroll, operations, or simply want to understand how people processes work in a fast-growing fintech, this is an opportunity to gain hands-on experience and make a real impact from day one. WHY THIS ROLE? 💡 You'll work alongside experienced People Operations and Payroll professionals, gain exposure to the full employee lifecycle, and develop practical skills that will set you up for a career in HR, Operations, Payroll, or People Analytics. You'll learn how a global fintech supports hundreds of employees, manages payroll operations, and continuously improves the employee experience. WHAT YOU'LL BE DOING 👩💻👨💻 📊 SUPPORT PAYROLL OPERATIONS * Help prepare and validate payroll data for monthly payroll cycles * Support communication with our external payroll provider * Help keep payroll records accurate and up to date * Spot discrepancies and help resolve them quickly 📄 SUPPORT THE EMPLOYEE JOURNEY * Prepare employment contracts and employee documentation * Support onboarding, contract changes, and offboarding activities * Assist with benefits administration and employee records 💬 HELP EMPLOYEES GET THE SUPPORT THEY NEED * Respond to employee questions via our ticketing system and email * Ensure requests are handled quickly and nothing falls through the cracks * Contribute to creating a great employee experience ⚙️ IMPROVE PROCESSES AND KEEP THINGS RUNNING SMOOTHLY * Maintain employee data across our HR systems * Update reports and trackers * Help improve processes and reduce manual work * Support the team with documentation and operational projects WHAT WE'RE LOOKING FOR 🔎 * You're currently enrolled in a Spanish university and studying HR, Business Administration, Economics, or a related field * You're fluent in Spanish and English * You enjoy being organised and paying attention to the details * You're comfortable working with data and spreadsheets (Excel skills are a big plus!) * You're curious, proactive, and eager to learn * You're comfortable handling confidential information responsibly * You enjoy helping others and working as part of a team BONUS POINTS IF YOU HAVE ✨ * Previous experience or studies related to HR, payroll, or people operations * An interest in payroll, HR systems, or process improvement * Experience using AI tools such as ChatGPT to work smarter and automate repetitive tasks WHAT YOU'LL GET 🌱 * Real ownership and meaningful responsibilities from day one * Exposure to HR and payroll operations in an international fintech * The opportunity to learn from experienced People professionals * A chance to build skills that will open doors across HR, Operations, and Business functions * The experience of supporting a team that's helping shape the employee experience for hundreds of people across Southern Europe If you're looking for an opportunity to learn, grow, and get behind the scenes of how a scaling tech company operates, we'd love to hear from you 💙 WHY SUMUP? 🌎 Work with a truly global, multicultural team from our Barcelona office. 🌈 Be part of a workplace that values diversity and inclusion, where every perspective is respected. ❤️ Access our Employee Assistance Programme for mental health guidance and support when you need it. Job Application Tip We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 조직 소개 쿠팡이츠(Coupang Eats)는 쿠팡의 음식 배달 서비스이자,대한민국에서 빠르게 성장하고 있는 배달 서비스입니다. 2019년 국내 배달 업계에 혜성처럼 등장한 쿠팡이츠는 2024년 ‘무제한 무료배달’로 세상을 다시 한번 놀라게 했습니다. 고객에게 최상의 배달 경험을 선사하기 위해 끊임없이 노력한 결과물입니다. 지금껏 선보인 혁신은 시작에 불과합니다. 세상 모든 사람들이 더 좋은 식사를 경험할 수 있도록 더 나은 미래를 향한 도전을 멈추지 않겠습니다. 쿠팡이츠는 구성원들의 역량을 높일 수 있는 기회를 제공합니다. 분야별 전문가들과 함께 비즈니스를 성장시키고 싶다면, 지금 바로 쿠팡이츠에 합류하세요. 직무 소개 Campaign Operation Team은 다양한 비즈니스 및 마케팅 조직의 캠페인 실행을 담당하며, 안정적인 운영을 지원하는 조직입니다. 기본적으로 다양한 요청을 빠르고 정확하게 실행하는 역할을 수행하지만, 단순한 운영에 그치지 않습니다. 유관부서 간 Alignment Hub로서 운영 정책과 프로세스를 정립하고, 효율적인 협업 환경을 구축하는 역할을 수행합니다. 또한 데이터와 다양한 업무 도구를 활용해 운영 프로세스를 지속적으로 개선하고 조직의 생산성을 높여갑니다. 운영을 넘어 프로세스를 설계하고 개선하는 오퍼레이션 전문가를 찾고 있습니다. 업무 내용 * End-to-End 켐페인 운영을 책임지고 안정적인 캠페인 운영 체계를 구축 및 관리 * 운영 프로세스를 지속적으로 분석·개선하여 운영 효율성과 확장 확보 * 신규 운영 프로세스 및 정책을 수립하고, 유관부서와의 Alignment를 주도하여 안정적인 운영 환경을 구축 * 운영 KPI를 모니터링하고 데이터 기반으로 운영 이슈를 분석하여 개선 과제를 발굴·실행 * 마케팅, BD, 프로덕트 등 Cross-functional 팀과 협업하여 프로젝트를 성공적으로 추진 * Excel (Power Query, 함수 등) 및 AI Tool을 활용하여 반복 업무를 자동화하고 운영 생산성을 향상 * 운영 표준(SOP) 및 Best Practice를 수립·고도화하여 조직의 운영 품질을 지속적으로 개선 자격 요건 * 운영 (Operation), 프로젝트 관리 (Project Management) 또는 마케팅/플랫폼 운영 관련 경력 3년 이상을 보유하신 분 * 다양한 이해관계자와 원활한 커뮤니케이션을 바탕으로 프로젝트를 주도적으로 추진할 수 있는 분 * 데이터 기반으로 문제를 정의하고 개선 방안을 도출할 수 있는 분석 역량을 보유하신 분 * Excel (Pivot Table, Power Query, 함수 등)을 활용하여 Cross-functional 대시보드를 구축하여 운영 효율을 높일 수 있는 분 * 새로운 업무를 빠르게 습득하고 변화하는 환경에서도 주도적으로 문제를 해결할 수 있는 분 우대 사항 * AI Tool (ChatGPT, Power Automate등)을 활용하여 업무 자동화 또는 생산성 향상 경험이 있으신 분 * 인터널 운영 프로세스 개선 또는 신규 운영 체계를 구축한 경험이 있으신 분 * 마케팅 캠페인, CRM 또는 플랫폼 운영 경험이 있으신 분 * SQL, Python, Apps Script, VBA 등 업무 자동화 도구 활용 경험이 있으신 분 * 빠르게 변화하는 조직에서 다양한 이해관계자와 협업하며 프로젝트를 리드한 경험이 있으신 분 전형 절차 및 안내 사항 전형절차 * 서류전형 - 전화면접 - 대면(화상)면접 – 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. 참고사항 * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. * 고용형태는 정규직으로 수습기간 12주를 포함합니다. 단, 업무상 필요한 경우에는 상기 수습기간을 적용하지 않거나 단축 또는 연장할 수 있습니다. 개인정보 처리방침 * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
Datadog is seeking a Senior Partner Marketing Manager, North America to lead and scale co-marketing programs across our North America channel and cloud partner ecosystem. In this role, you will be the primary marketing counterpart to our Channels & Alliances sales team, owning strategy and execution for joint marketing programs with Datadog's largest channel partners, as well as key cloud partners such as AWS, Google Cloud, and Microsoft Azure. This is a highly cross-functional, senior-level role that requires equal comfort with big-picture strategy and day-to-day execution. You will be responsible for building and managing Marketing Development Fund (MDF) programs, running digital and field marketing campaigns, and developing AI-powered processes that increase the efficiency and impact of the channel marketing function. At Datadog, we place value in our office culture - the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them. What You'll Do: * Own and execute joint marketing programs with Datadog's top North America channel and cloud partners, driving pipeline generation, partner engagement, and new customer acquisition * Develop and manage Marketing Development Fund (MDF) programming end-to-end, including partner applications, budget allocation, campaign execution, and ROI measurement * Plan and run integrated digital and field marketing campaigns — including webinars, executive events, sponsored content, and ABM programs — in close collaboration with the broader marketing team * Act as the primary marketing counterpart to the Channels & Alliances sales team, aligning marketing activity to sales priorities and ensuring tight feedback loops on pipeline performance * Build and champion AI-driven workflows and processes for the channel marketing function, identifying opportunities to use tools like Claude, Gemini, ChatGPT, and other platforms to automate, personalize, and accelerate campaign execution * Define and track KPIs across the partner marketing portfolio, hosting regular GTM reviews with key partners and internal stakeholders to drive accountability and measure impact * Collaborate cross-functionally with Demand Generation, Field Marketing, Product Marketing, and Creative teams to develop scalable channel campaign assets and partner enablement materials * Manage partner marketing budgets with rigor, ensuring spend is prioritized against the highest-impact opportunities and reported accurately Who You Are: * Bachelor's degree required * 6+ years of B2B marketing experience, with at least 4 years focused on partner, channel, or alliance marketing in the technology or SaaS industry * Proven experience running MDF programs and managing partner marketing budgets at scale * Track record of designing and executing integrated marketing campaigns — both digital and field — that generate measurable pipeline outcomes * Comfortable operating as a senior individual contributor: you can set strategy, build a plan, and execute it yourself without waiting for direction * Strong working knowledge of AI tools (Claude, ChatGPT, Gemini, or similar) and a genuine interest in applying them to streamline marketing workflows and build repeatable processes * Excellent communicator with the ability to build strong relationships with both external partners and internal sales counterparts * Experience working closely with a channels or alliances sales team and understanding how to align marketing investment with sales motions * Ability to manage multiple programs simultaneously in a fast-paced environment * Willingness to travel up to 25% Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your skills, we encourage you to apply. Benefits and Growth: * Generous and competitive benefits package * New hire stock equity (RSUs) and employee stock purchase plan * Continuous career development and pathing opportunities * Product training to develop an in-depth understanding of our product and space * Best in breed onboarding * Internal mentor and buddy program cross-departmentally * Friendly and inclusive workplace culture Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog. #LI-Hybrid Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan. The reasonably estimated yearly salary for this role at Datadog is: $119,000—$159,000 USD ---------------------------------------------------------------------------------------------------------------------------------- About Datadog: Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center. ---------------------------------------------------------------------------------------------------------------------------------- Equal Opportunity at Datadog: Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. Privacy and AI Guidelines: Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.
Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We’re seeking an experienced internal communications leader to help take SoFi, its culture, and its mission to new heights. The Director, Internal Communications will lead our internal comms team and partner closely with executives and a wide range of business unit and functional leaders to inform, inspire, and connect employees across our global organization. We’re looking for an innovation-minded leader who sweats the details, brings a steady hand in a crisis, and stays ruthlessly focused on business impact. As a leader on our Communications & Policy team, you’ll play a key role in helping SoFi successfully navigate its next chapter of growth through even stronger employee engagement and a world-class culture. What you'll do: * Drive core company-wide internal communications programs: Direct and identify opportunities to optimize company-wide communications programs including: hands meetings, product roadmap reviews, annual priority setting, and product/initiative launches * Provide strategic counsel and hands-on support for critical initiatives: Advise leaders and orchestrate employee engagement surrounding high stakes moments, including organizational changes, leadership transitions, corporate integrations, and more * Identify opportunities to strengthen employee engagement and culture: Partner with our People team and other leaders to champion our culture, diagnose opportunities to improve engagement, and bring fresh perspectives that inform and inspire our employees * Champion communications best practices that enable organizational agility and alignment: Advocate for excellence across employee-facing communications and ensure our content is compelling and actionable * Refine measurement and optimization capabilities: Track engagement metrics and gather feedback to continuously improve our team’s impact * Harness technology to extend our impact: Ensure we maximize the value of existing tools, whether it’s a channel like Slack or Zoom, or generative AI methods like ChatGPT, and evaluate new ones as needed What you'll need: * 10+ years of experience in internal communications, with strong preference given to candidates who have worked in technology or product-driven financial services companies * Strong portfolio of creative, visually engaging internal communications content * Demonstrated record of successfully navigating large-scale organizational changes, leadership transitions, employee engagement initiatives, and corporate integrations * Strong business acumen and ability to translate complex or abstract concepts into engaging, creative communications that break through with employees * Comfortable operating under fast-changing, competing, or abstract priorities, often in direct partnership with company executives * Skilled at navigating complex, matrixed organizations * Direct people management experience * Bachelor’s degree Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SOFI PROVIDES EQUAL EMPLOYMENT OPPORTUNITIES (EEO) TO ALL EMPLOYEES AND APPLICANTS FOR EMPLOYMENT WITHOUT REGARD TO RACE, COLOR, RELIGION (INCLUDING RELIGIOUS DRESS AND GROOMING PRACTICES), SEX (INCLUDING PREGNANCY, CHILDBIRTH AND RELATED MEDICAL CONDITIONS, BREASTFEEDING, AND CONDITIONS RELATED TO BREASTFEEDING), GENDER, GENDER IDENTITY, GENDER EXPRESSION, NATIONAL ORIGIN, ANCESTRY, AGE (40 OR OVER), PHYSICAL OR MEDICAL DISABILITY, MEDICAL CONDITION, MARITAL STATUS, REGISTERED DOMESTIC PARTNER STATUS, SEXUAL ORIENTATION, GENETIC INFORMATION, MILITARY AND/OR VETERAN STATUS, OR ANY OTHER BASIS PROHIBITED BY APPLICABLE STATE OR FEDERAL LAW. THE COMPANY HIRES THE BEST QUALIFIED CANDIDATE FOR THE JOB, WITHOUT REGARD TO PROTECTED CHARACTERISTICS. PURSUANT TO THE SAN FRANCISCO FAIR CHANCE ORDINANCE, WE WILL CONSIDER FOR EMPLOYMENT QUALIFIED APPLICANTS WITH ARREST AND CONVICTION RECORDS. NEW YORK APPLICANTS: NOTICE OF EMPLOYEE RIGHTS SOFI IS COMMITTED TO AN INCLUSIVE CULTURE. AS PART OF THIS COMMITMENT, SOFI OFFERS REASONABLE ACCOMMODATIONS TO CANDIDATES WITH PHYSICAL OR MENTAL DISABILITIES. IF YOU NEED ACCOMMODATIONS TO PARTICIPATE IN THE JOB APPLICATION OR INTERVIEW PROCESS, PLEASE LET YOUR RECRUITER KNOW OR EMAIL ACCOMMODATIONS@SOFI.COM. DUE TO INSURANCE COVERAGE ISSUES, WE ARE UNABLE TO ACCOMMODATE REMOTE WORK FROM HAWAII OR ALASKA AT THIS TIME. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE We are expanding our sales team and seeking a Strategic Account Executive to own our largest, most complex relationships in the Strategic Enterprise segment (5,000+ employees). Reports to the Regional Sales Directors and the VP of Sales. KEY RESPONSIBILITIES * Own multi-year, multi-stakeholder enterprise agreements end-to-end, from initial C-suite engagement through renewal and expansion * Build and execute long-term strategic account plans, orchestrating internal resources (Solutions Engineering, Exec Sponsors, Product, Customer Success) across the full account lifecycle * Lead executive business reviews and act as a trusted advisor to VP/C-level stakeholders on how BI and data strategy ties to their broader business goals * Navigate complex procurement, legal, and security review cycles typical of large enterprise organizations * Serve as a voice of the largest accounts back into Product and GTM leadership, shaping roadmap and packaging decisions * Deliver accurate, forecastable revenue on a smaller number of high-value, high-complexity opportunities ABOUT YOU * 7+ years exceeding quota selling SaaS solutions, with a track record specifically in strategic/named-account enterprise sales * Deep experience running multi-year, multi-million dollar enterprise agreements with formal procurement and legal processes * Executive presence: comfortable leading conversations with CFOs, CDOs, and other C-suite stakeholders * Skilled at building internal and external coalitions to move large, politically complex deals forward * High agency in solving ambiguous, high-stakes business problems with long sales cycles NICE TO HAVE * 7+ years consistently exceeding quotas in the Modern Data Stack (BI, Analytics, ETL) * Expert understanding of the end-to-end data ecosystem and complex integrations * Proven success and high agency within fast-paced, Series A–D environments LOCATION This role allows for a hybrid work schedule if you are based in San Francisco or Santa Cruz. If you are based anywhere else in the US, the role will be remote. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data * Health, dental, and vision insurance * 401(k) Plan * Unlimited PTO Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE We are expanding our sales team and seeking an Enterprise Account Executive to drive our next phase of growth in our Mid-Market/Enterprise segment (500–5,000 employees). Reports to the Regional Sales Directors and the VP of Sales. KEY RESPONSIBILITIES * Drive BI solution-selling (Consultative/Challenger) to consistently exceed quarterly and annual quotas * Manage full-cycle pipeline using MEDDPICC and 3 Whys frameworks with high-research outbound * Partner with Solutions Engineering to lead POCs and workshops, earning trust with deeply technical buyers * Actively invest in Tech & SI partnerships to build top-of-funnel pipeline and ensure customer success * Develop robust business cases for renewals/cross-sells and deliver accurate weekly GTM forecasts ABOUT YOU * 5+ years exceeding quotas selling SaaS solutions * Expert at navigating and influencing C-suite and technical stakeholders in complex, multi-year deals * Experience translating customer feedback into strategic insights for GTM and Product teams * High agency in solving complex business problems and prioritizing high-impact revenue opportunities NICE TO HAVE * 5-7+ years consistently exceeding quotas in the Modern Data Stack (BI, Analytics, ETL) * Expert understanding of the end-to-end data ecosystem and complex integrations * Proven success and high agency within fast-paced, Series A–D environments LOCATION This role allows for a hybrid work schedule if you are based in San Francisco or Santa Cruz. If you are based anywhere else in the US, the role will be remote. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data * Health, dental, and vision insurance * 401(k) Plan * Unlimited PTO Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE We are expanding our sales team and seeking a Mid-Market Account Executive to drive growth in our Mid-Market segment (100–500 employees). Reports to the Regional Sales Directors and the VP of Sales. KEY RESPONSIBILITIES * Drive the full sales cycle for our new BI platform, balancing consultative and challenger approaches to exceed quarterly and annual quotas. * Generate new business through a mix of network-led outbound and inbound qualification, ensuring operational excellence via MEDDPICC and the 3 Whys frameworks. * Partner with Solutions Engineering to lead POCs and develop robust business value cases that simplify complex purchase decisions for technical buyers. * Collaborate with Partners (Tech/SI) and internal teams (AM/SA) to build top-of-funnel pipeline, ensure seamless onboarding, and identify cross-sell or renewal opportunities. * Maintain high visibility for GTM leadership by delivering accurate weekly forecasts with both bottom-up and top-down territory perspectives. ABOUT YOU * 2+-3+ years exceeding quota selling SaaS solutions * Creative and strategic thinker with strong problem-solving and prioritization skills * Proven ability to influence technical and business stakeholders at all levels * Experience with MEDDPICC, 3 Whys, Sandler, Command of the Message and other frameworks NICE TO HAVE * 2–3+ years exceeding quotas in the Modern Data Stack (BI, Analytics, Warehouse, ETL) * Deep understanding of the end-to-end data ecosystem and its integration * Proven success and high agency within fast-paced, Series A–D environments LOCATION This role allows for a hybrid work schedule if you are based in San Francisco. If you are based in Denver or anywhere else in the US, the role will be remote. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data * Health, dental, and vision insurance * 401(k) Plan * Unlimited PTO Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.
P-1558 We are looking for a strong Support Operations Leader, who will serve as the operational leader and strategic partner for the Bangalore support team. You will own critical support operations workflows and rhythms, strengthen coverage across priority support motions, and partner closely with cross-functional teams to improve how support operates at scale. An ideal candidate for this role will be a hands-on operational leader with a strong product operations mindset. The candidate will own core support operations rhythms, including shift scheduling, coverage planning, workflow clarity, and operating cadences, while driving cross-functional alignment across Support, Product, Engineering, and R&D Ops to improve team effectiveness and close operational gaps. This person should be comfortable organizing ambiguity, bringing structure to fast-moving environments, and translating strategy into clear execution. They will act as the trusted day-to-day partner for the support team, help bridge communication and execution gaps across regions, and drive process maturity that measurably improves support readiness and team effectiveness. The impact you will have: * Own support shift scheduling and coverage planning to ensure the Bangalore team has consistent, effective operational support across priority workflows * Identify, prioritize, and close support coverage gaps across teams, regions, and operating hours, and drive clear action plans with leadership * Act as the day-to-day operational leader and partner for the Bangalore support team, helping translate team priorities into execution * Establish, scale, and continuously improve core support processes, operating cadences, and team workflows * Partner closely with Support, Product, Engineering, and R&D Ops to drive cross-functional alignment on support workflows, role clarity, playbooks, and execution priorities * Organize and drive key operational workstreams for the team, anticipating roadblocks, tracking dependencies, and keeping work moving through ambiguity * Use AI tools (Claude Code, Glean, Databricks AI assistants, ChatGPT) every day to scale your own throughput - briefing prep, ticket triage, draft comms, root cause exploration, repetitive ops workflows * Surface recurring operational friction and support pain points, then work cross-functionally to drive durable fixes instead of one-off workarounds * Help bridge communication, decision-making, and execution gaps between the Bangalore support team and partner teams in other regions * Bring a strong product operations lens to support operations by combining process rigor, stakeholder management, and clear operational judgment What we look for: * 10 to 15+ years of experience in product operations, support operations, program management, or a similar cross-functional operational leadership role * Experience managing or influencing support operations, workforce planning, shift coverage, or service delivery models * Strong cross-functional leadership, with a track record of partnering effectively with Support, Product, Engineering, and Operations teams * Excellent and proven ability to manage multiple cross-functional projects with competing priorities. * Advanced level of working knowledge of the Google Suite of products (ability to create executive updates, MBR, QBR decks, etc.). * AI-first working style. You already use Claude Code, ChatGPT, Cursor, Glean, NotebookLM, or similar in your current role, and can give concrete examples of how it's changed the quality of your output, not just your speed * Experience establishing or improving processes, operating cadences, workflows, tooling, or role clarity in support or operations environments * Ability to create clarity from ambiguity, structure loosely defined problems, and independently drive issues to closure * Strong judgment, ownership, and a bias for action; someone who rolls up their sleeves and brings plans to life * Analytical enough to identify patterns and operational gaps, but fundamentally oriented toward execution, operational leadership, and business impact About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide — including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 — rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark™, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook. Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
Korean text follows English Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are seeking a highly motivated Program Manager(PM) to support the execution of strategic initiatives across Coupang Eats. Eats Engineering PMO sets the direction for our core products and services and serves as the hub that aligns teams around shared goals. To safeguard business continuity, vendor management, SLA and performance, incident escalation, and stakeholder communications to ensure consistent service quality. as well as lead project/program end to end delivery and enable timely, high‑quality delivery through planning and execution to bring critical business impact to Eats. What You Will Do * Program/Project Delivery Support: lead project/program end to end delivery and enable timely, high‑quality delivery through planning and execution. * Project/program Management framework:Define, implement, and continuously improve project/program framework , standards, and best practices. * SLA and Performance Management: Align SLAs to SLOs, run periodic reviews, and track corrective actions for breaches. * Incident & Stakeholder Communications: Operate severity‑based escalations and coordinate clear internal/external communications. * Process & Operations Management: Use collaboration, documentation, and visualization tools to drive continuous improvement. * Vendor Portfolio Operations: Maintain vendor inventory and tiering; keep standard artifacts current. Basic Qualifications * Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * 7+ years of experience in Program Management, Project Management, PMO, or related roles within technology-driven organizations. * Strong understanding of project and program management methodologies, frameworks, and best practices. * Experience managing complex cross-functional initiatives involving multiple stakeholder groups. * Proficiency with project management and collaboration tools such as Jira and Confluence. * Excellent communication, organizational, and stakeholder management skills. * Fluent Korean and business-level English communication skills. Preferred Qualifications * Experience in e-commerce, game, tech, or hyper-growth environments, or hands-on third-party security/risk work * Experience using AI/automation tools (e.g., Windsurf, ChatGPT) to streamline reporting, documentation, and workflows * Certifications such as PMP, PgMP, or Agile-related (PMI-ACP, CSM, SAFe) Recruitment Process and Others Recruitment Process * Application Review - 1st Interview - 2nd Interview - Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. * This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. * https://privacy.coupang.com/en/land/jobs/ Document Return Policy 1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. 2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. 4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. ---------------------------------------------------------------------------------------------------------------------------------- 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 쿠팡이츠 Engineering 조직의 전략적 이니셔티브를 성공적으로 추진할 Program Manager를 채용합니다. Eats Engineering PMO는 핵심 서비스와 프로젝트의 실행력을 높이고, 다양한 조직이 공통된 목표를 향해 정렬될 수 있도록 지원하는 허브 역할을 수행합니다. 본 포지션은 주요 프로젝트와 프로그램의 End-to-End 딜리버리를 주도하고, 체계적인 프로젝트 관리 프레임워크와 운영 프로세스를 구축하여 조직 전반의 실행력을 향상시키는 역할을 담당합니다. 빠르게 성장하는 환경에서 복잡한 이해관계자와 협업하며, 체계적인 프로세스와 운영 문화를 만들어갈 수 있는 분을 찾고 있습니다. 업무 내용 PROGRAM & PROJECT DELIVERY * 전략적 프로젝트 및 프로그램의 계획, 실행, 완료까지 End-to-End 딜리버리 리드 * 일정, 범위, 리스크, 의존성 및 이해관계자를 관리하여 높은 수준의 결과물 제공 * Engineering, Product, Operations, Security, Legal, Finance 등 다양한 조직과 긴밀히 협업 PROJECT & PROGRAM GOVERNANCE * 프로젝트 및 프로그램 관리 프레임워크, 표준, Best Practice 정의 및 지속 개선 * 효과적인 Governance 체계 및 운영 프로세스 구축 * 프로젝트 포트폴리오 수준의 리스크, 의존성 및 진행 현황 관리 STAKEHOLDER COMMUNICATION & ALIGNMENT * 조직 간 의사결정 및 협업 촉진 * 경영진 대상 리포트 및 프로젝트 현황 보고 체계 구축 * 주요 이슈 및 리스크에 대한 Escalation 관리 및 해결 지원 OPERATIONAL EXCELLENCE * 프로세스 개선 및 문서화를 통한 운영 효율성 향상 * 협업 및 자동화 도구를 활용한 업무 생산성 개선 * 데이터 기반 의사결정과 지속적인 개선 문화 확산 INCIDENT & SERVICE OPERATIONS SUPPORT * 중요 장애 발생 시 Escalation 프로세스 운영 및 커뮤니케이션 지원 * 엔지니어링 조직과 협력하여 서비스 안정성 및 운영 체계 강화 자격 요건 * Business, Computer Science, Engineering 또는 관련 분야의 학사 학위 이상을 보유 또는 이에 준하는 실무 경험을 보유하신 분 * 기술 기반 조직에서 Program Management, Project Management, PMO 또는 유관 분야 경력 7년 이상을 보유하신 분 * 프로젝트 및 프로그램 관리 방법론, 프레임워크 및 베스트 프랙티스에 대한 높은 이해도를 보유하신 분 * 다양한 이해관계자가 참여하는 복잡한 Cross-functional 프로젝트를 성공적으로 관리한 경험을 보유하신 분 * Jira, Confluence 등 프로젝트 관리 및 협업 도구 활용 경험을 보유하신 분 * 우수한 커뮤니케이션 역량, 조직 운영 역량 및 이해관계자 관리 역량을 보유하신 분 * 영어 커뮤니케이션 역량을 보유하신 분 우대 사항 * 이커머스, 게임, 테크 기업 또는 빠르게 성장하는(Hyper-growth) 환경에서의 업무 경험을 보유하신 분 * Third-party Security 또는 Risk Management 관련 실무 경험을 보유하신 분 * Windsurf, ChatGPT 등 AI 및 자동화 도구를 활용하여 리포팅, 문서화 및 업무 프로세스 효율화를 수행한 경험을 보유하신 분 * PMP, PgMP, PMI-ACP, CSM, SAFe 등 프로젝트 및 애자일 관련 자격증을 보유하신 분 전형 절차 및 안내 사항 * 전형절차 * 서류전형 - 1차 면접 - 2차 면접 - 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. * 참고사항 * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침 * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
Korean text follows English Company Introduction We exist to wow our customers. We know we’re doing the right thing when we hear our customers say, “How did I ever live without Coupang?” Born out of an obsession to make shopping, eating, and living easier than ever, we are collectively disrupting the multi-billion-dollar commerce industry from the ground up and establishing an unparalleled reputation for being leading and reliable force in South Korean commerce. We are proud to have the best of both worlds — a startup culture with the resources of a large global public company. This fuels us to continue our growth and launch new services at the speed we have been since our inception. We are all entrepreneurs surrounded by opportunities to drive new initiatives and innovations. At our core, we are bold and ambitious people that like to get our hands dirty and make a hands-on impact. At Coupang, you will see yourself, your colleagues, your team, and the company grow every day. Our mission to build the future of commerce is real. We push the boundaries of what’s possible to solve problems and break traditional tradeoffs. Join Coupang now to create an epic experience in this always-on, high-tech, and hyper-connected world. Role Overview We are seeking a highly motivated Program Manager(PM) to support the execution of strategic initiatives across Coupang Eats. Eats Engineering PMO sets the direction for our core products and services and serves as the hub that aligns teams around shared goals. To safeguard business continuity, vendor management, SLA and performance, incident escalation, and stakeholder communications to ensure consistent service quality. as well as lead project/program end to end delivery and enable timely, high‑quality delivery through planning and execution to bring critical business impact to Eats. What You Will Do * Program/Project Delivery Support: lead project/program end to end delivery and enable timely, high‑quality delivery through planning and execution. * Project/program Management framework:Define, implement, and continuously improve project/program framework , standards, and best practices. * SLA and Performance Management: Align SLAs to SLOs, run periodic reviews, and track corrective actions for breaches. * Incident & Stakeholder Communications: Operate severity‑based escalations and coordinate clear internal/external communications. * Process & Operations Management: Use collaboration, documentation, and visualization tools to drive continuous improvement. * Vendor Portfolio Operations: Maintain vendor inventory and tiering; keep standard artifacts current. Basic Qualifications * Bachelor's degree in Business, Computer Science, Engineering, or a related field, or equivalent practical experience. * 7+ years of experience in Program Management, Project Management, PMO, or related roles within technology-driven organizations. * Strong understanding of project and program management methodologies, frameworks, and best practices. * Experience managing complex cross-functional initiatives involving multiple stakeholder groups. * Proficiency with project management and collaboration tools such as Jira and Confluence. * Excellent communication, organizational, and stakeholder management skills. * Fluent Korean and business-level English communication skills. Preferred Qualifications * Experience in e-commerce, game, tech, or hyper-growth environments, or hands-on third-party security/risk work * Experience using AI/automation tools (e.g., Windsurf, ChatGPT) to streamline reporting, documentation, and workflows * Certifications such as PMP, PgMP, or Agile-related (PMI-ACP, CSM, SAFe) Recruitment Process and Others Recruitment Process * Application Review - 1st Interview - 2nd Interview - Offer * The exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumstances. * Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application stage. Details to Consider * This job posting may be closed prior to the stated end date for application if all openings are filled. * Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application process. * Those eligible for employment protection (recipients of veteran’s benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable laws. * Job titles and responsibilities may be subject to change depending on the candidate’s overall experience, etc. This will be communicated to the candidate at the appropriate time before the offer. * Hiring may be restricted in case the legal qualifications required for hiring and work performance is not met. * This is a full-time regular position and includes 12 weeks of probation period; provided, however, the probationary period may be either skipped, shortened or extended if necessary for business purposes Privacy Notice * Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below. * https://privacy.coupang.com/en/land/jobs/ Document Return Policy 1. This notification is given pursuant to Article 11 (6) of the Fair Hiring Procedure Act. 2. A job applicant, who has applied but not been finally selected for a position at Coupang (the “Company”), may request the Company to return his/her hiring documents submitted pursuant to the Fair Hiring Procedure Act. However, this will not apply where the hiring documents were submitted via the website of the Company or e-mail, or where the job applicant submitted those documents voluntarily without a request from the Company. In addition, if the hiring documents were destroyed due to a natural disaster or any other reasons not attributable to the Company, such documents will be deemed to have been returned to the job applicant. 3. A job applicant who wishes to request the return of his/her hiring documents pursuant to the main sentence of paragraph 2 above should fill out a “Request for Return of Hiring Documents” [Annex Form No. 3 in the Enforcement Rule of the Fair Hiring Procedure Act] and submit It by email (recruitingops@coupang.com). In such case, within fourteen (14) days from the date of identifying the receipt of the request, the Company will send the hiring documents to the job applicant’s designated address via registered mail. Please be informed that the job applicant is required to pay the postage on the registered mail. 4. In preparation for a job applicant’s request for the return of hiring documents pursuant to the main sentence of paragraph 2 above, the Company shall retain the original hiring documents submitted by the job applicant for 180 days from the completion of the recruiting process. If no request is made until the end of this period, all his/her hiring documents will be destroyed immediately in accordance with the Personal Information Protection Act. 5. The above paragraphs 1 - 4 shall only apply when the labor-related laws of Korea govern the application. They are otherwise not applicable. ---------------------------------------------------------------------------------------------------------------------------------- 회사 소개 쿠팡은 고객 감동 실현을 위해 존재합니다. 고객들이 "쿠팡 없이 그동안 어떻게 살았을까?" 라고 말할 때, 비로소 우리의 미션을 실현하고 있음을 알 수 있습니다. 고객들의 쇼핑과 식사, 생활 전반을 편하게 만들겠다는 유일한 집념으로 쿠팡은 수억 달러 규모의 이커머스 산업 전반의 혁신을 이끌고 있습니다. 쿠팡은 가장 빠르게 성장하는 이커머스 기업 중 하나로, 국내 커머스 업계에서의 독보적인 입지와, 고객 신뢰를 구축했습니다. 쿠팡은 스타트업 문화를 기반으로 한 글로벌 대형 상장사라고 자부합니다. 이것이 창립 당시의 기민함을 지하며, 신규 서비스를 끊임없이 출시하며 비즈니스를 확장해 나가는 우리의 성장 동력입니다. 쿠팡의 모든 임직원에게는 기업가 정신을 갖추고 새로운 혁신과 이니셔티브를 추진할 수 있는 기회가 주어집니다. 주저 없이 일에 뛰어들어 성과를 이루고자 하는 과감성이, 바로 쿠팡이 일하는 방식의 본질입니다. 쿠팡에서는 여러분 자신, 동료, 팀 그리고 회사 전체가 매일 성장하는 모습을 목격할 것입니다. 쿠팡의 모든 직원은 커머스의 미래를 만들겠다는 쿠팡의 미션에 진심입니다. 우리는 고객의 문제를 해결해 나가고, 전통적인 관념과 통념에 맞서며 실현 가능한 한계를 뛰어넘고 있습니다. 고가용성 (always-on) 과 최첨단의 앞선 기술 (high-tech), 초연결사회 (hyper-connected world) 에서의 놀라운 업무 경험을 원하신다면, 지금 바로 쿠팡에 합류하세요. 직무 소개 쿠팡이츠 Engineering 조직의 전략적 이니셔티브를 성공적으로 추진할 Program Manager를 채용합니다. Eats Engineering PMO는 핵심 서비스와 프로젝트의 실행력을 높이고, 다양한 조직이 공통된 목표를 향해 정렬될 수 있도록 지원하는 허브 역할을 수행합니다. 본 포지션은 주요 프로젝트와 프로그램의 End-to-End 딜리버리를 주도하고, 체계적인 프로젝트 관리 프레임워크와 운영 프로세스를 구축하여 조직 전반의 실행력을 향상시키는 역할을 담당합니다. 빠르게 성장하는 환경에서 복잡한 이해관계자와 협업하며, 체계적인 프로세스와 운영 문화를 만들어갈 수 있는 분을 찾고 있습니다. 업무 내용 PROGRAM & PROJECT DELIVERY * 전략적 프로젝트 및 프로그램의 계획, 실행, 완료까지 End-to-End 딜리버리 리드 * 일정, 범위, 리스크, 의존성 및 이해관계자를 관리하여 높은 수준의 결과물 제공 * Engineering, Product, Operations, Security, Legal, Finance 등 다양한 조직과 긴밀히 협업 PROJECT & PROGRAM GOVERNANCE * 프로젝트 및 프로그램 관리 프레임워크, 표준, Best Practice 정의 및 지속 개선 * 효과적인 Governance 체계 및 운영 프로세스 구축 * 프로젝트 포트폴리오 수준의 리스크, 의존성 및 진행 현황 관리 STAKEHOLDER COMMUNICATION & ALIGNMENT * 조직 간 의사결정 및 협업 촉진 * 경영진 대상 리포트 및 프로젝트 현황 보고 체계 구축 * 주요 이슈 및 리스크에 대한 Escalation 관리 및 해결 지원 OPERATIONAL EXCELLENCE * 프로세스 개선 및 문서화를 통한 운영 효율성 향상 * 협업 및 자동화 도구를 활용한 업무 생산성 개선 * 데이터 기반 의사결정과 지속적인 개선 문화 확산 INCIDENT & SERVICE OPERATIONS SUPPORT * 중요 장애 발생 시 Escalation 프로세스 운영 및 커뮤니케이션 지원 * 엔지니어링 조직과 협력하여 서비스 안정성 및 운영 체계 강화 자격 요건 * Business, Computer Science, Engineering 또는 관련 분야의 학사 학위 이상을 보유 또는 이에 준하는 실무 경험을 보유하신 분 * 기술 기반 조직에서 Program Management, Project Management, PMO 또는 유관 분야 경력 7년 이상을 보유하신 분 * 프로젝트 및 프로그램 관리 방법론, 프레임워크 및 베스트 프랙티스에 대한 높은 이해도를 보유하신 분 * 다양한 이해관계자가 참여하는 복잡한 Cross-functional 프로젝트를 성공적으로 관리한 경험을 보유하신 분 * Jira, Confluence 등 프로젝트 관리 및 협업 도구 활용 경험을 보유하신 분 * 우수한 커뮤니케이션 역량, 조직 운영 역량 및 이해관계자 관리 역량을 보유하신 분 * 영어 커뮤니케이션 역량을 보유하신 분 우대 사항 * 이커머스, 게임, 테크 기업 또는 빠르게 성장하는(Hyper-growth) 환경에서의 업무 경험을 보유하신 분 * Third-party Security 또는 Risk Management 관련 실무 경험을 보유하신 분 * Windsurf, ChatGPT 등 AI 및 자동화 도구를 활용하여 리포팅, 문서화 및 업무 프로세스 효율화를 수행한 경험을 보유하신 분 * PMP, PgMP, PMI-ACP, CSM, SAFe 등 프로젝트 및 애자일 관련 자격증을 보유하신 분 전형 절차 및 안내 사항 * 전형절차 * 서류전형 - 1차 면접 - 2차 면접 - 최종 합격 * 전형절차는 직무별로 다르게 운영될 수 있으며, 일정 및 상황에 따라 변동될 수 있습니다. * 전형 일정 및 결과는 지원서에 등록하신 이메일로 개별 안내 드립니다. * 참고사항 * 본 공고는 모집 완료 시 조기 마감될 수 있습니다. * 지원서 내용 중 허위사실이 있는 경우에는 합격이 취소될 수 있습니다. * 취업 보호 대상자(보훈대상자, 장애인 등)는 관련 법률에 따라 채용우대를 받을 수 있습니다. * 직급과 담당 업무 범위는 후보자의 전반적인 경력과 경험 등 제반사정을 고려하여 변경될 수 있습니다. 이러한 변경이 필요할 경우, 최종 합격 통지 전 적절한 시기에 후보자와 커뮤니케이션 될 예정입니다. * 채용 및 업무 수행과 관련하여 요구되는 법령상 자격이 갖추어지지 않은 경우 채용이 제한될 수 있습니다. 개인정보 처리방침 * 쿠팡 그룹은 입사지원자 개인정보 처리방침(아래 링크)에 따라 귀하의 개인정보를 수집하여 처리합니다. https://www.coupang.jobs/kr/privacy-policy/ 서류 반환 정책 1. 본 고지는 『채용절차의공정화에관한법률』 제11조제6항에 따른 것 입니다. 2. 당사 채용에 응시한 구직자 중 최종 합격이 되지 못한 구직자는 『채용절차의 공정화에 관한 법률』에 따라 제출한 채용서류의 반환을 청구할 수 있음을 알려 드립니다. 다만, 홈페이지 또는 전자우편으로 제출된 경우나 구직자가 당사의 요구 없이 자발적으로 제출한 경우에는 그러하지 아니하며, 천재지변이나 그 밖에 당사에게 책임 없는 사유로 채용서류가 멸실된 경우에는 반환한 것으로 봅니다. 3. 위2항 본문에 따라 채용 서류 반환 청구를 하는 구직자는 채용 서류 반환 청구서 [채용절차의 공정화에 관한 법률 시행규칙 별지 제 3 호 서식]를 작성하여 이메일 (recruitingops@coupang.com) 로 제출하면, 제출이 확인된 날로부터 14 일 이내에 지정한 주소지로 등기우편을 통하여 발송해 드립니다. 이 경우 등기우편요금은 수신자 부담으로 하게 되오니 유념하시기 바랍니다. 4. 당사는 위2항 본문에 따른 구직자의 반환 청구에 대비하여 채용 여부가 확정된 날로부터 180 일간 구직자가 제출한 채용서류 원본을 보관하게 되며, 그때까지 채용서류의 반환을 청구하지 아니할 경우에는 『개인정보 보호법』에 따라 지체 없이 채용서류 일체를 파기할 예정입니다. 5. 단, 위 1항 내지 4항의 내용은 대한민국의 노동 관계 법령이 적용되는 경우에만 적용됩니다. 그 이외의 경우에는 적용되지 않습니다.
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