Search results for "Customer Contact"

Arbetsbeskrivning Be the Central Connector in our Global Supply Chain Are you ready to help build a global customer service function from the ground up? We are seeking driven Customer Service Coordinators to join Stora Enso in Skutskär (just south of Gävle). As part of a new strategic initiative within Biomaterials, you will have the unique opportunity to deliver customer experience excellence. This is an unique opportunity for those looking to combine operational excellence with the chance to shape future global workflows. Be part of a nature positive future In this role, you are a central connector — the link between our customers and our internal teams. You’ll take ownership of the entire order cycle: from customer contact to delivery and invoicing, as well as key components of the broader customer experience. You’ll work with colleagues across the globe, while being part of a supportive, collaborative local team where ideas are welcomed, teamwork is strong, and continuous improvement is part of daily life. It’s an environment that encourages your development, values your expertise, and gives you the space to grow — professionally and personally. You will be based in our office in Skutskär, working in Biomaterials Supply Chain & Customer Service function and reporting to the Director of Customer Service. This role requires onsite presence in Skutskär. Who are we looking for? We are looking for someone who thrives in a fast‑paced environment, values structure and takes the lead in coordinating multiple parties. You are communicative, meticulous, and naturally skilled at building strong customer relationships. Ability to thrive in a multicultural environment/context. You bring drive, commitment, and a positive attitude toward growth — and you genuinely enjoy working with others. As a true team player, you collaborate seamlessly across functions, support colleagues, and contribute to a culture where everyone achieve and succeeds together. You have a background in customer service, logistics, or supply chain planning. As a professional, you are curious, solution-oriented with a strong internal drive. You thrive in a fast-paced, international environment and take full ownership of both results and safety. We also encourage a mindset focused on minimizing waste and optimizing value creation in all aspects of our operations. How to Apply Stora Enso is partnering with Randstad for this recruitment. This is a permanent position where you will be employed directly by Stora Enso. Important Information: ● For any questions regarding the position or the process, please contact Amanda Lindström. ● Please submit your CV and optional cover letter in English via this link no later than August 23rd, 2026. We review applications on a rolling basis and the position may be filled before the deadline, so don't hesitate to send in your application today. ● All applications and inquiries are handled by Randstad to ensure an efficient process for all candidates What we offer By joining us, you will contribute towards a more sustainable world, as we believe that anything made from fossil-based materials today can be made from a tree tomorrow. With our values in Stora Enso, “Lead and Do what’s right”, we expect high performance, speed and agility in every part of our organization. Safety and wellbeing are our top priority every day. We inspire you to lead your growth and to set the ambition high. Both Randstad and Stora Enso value the full spectrum of expertise in the labor market. We welcome all applicants and are committed to fostering diversity. Ansvarsområden ●   End-to-End Order Management: Manage the full cycle from receipt to delivery with high precision ●   Compliance & Documentation: Ensure accurate shipping documents, customs filings, and invoicing ●   Proactive Communication: Act as a primary link between customers and internal stakeholders to resolve operational challenges ●   Process Optimization: Share customer insights and drive continuous improvements to enhance global workflows ●   Cross-Functional Collaboration: Support colleagues and contribute to a positive, collaborative work environment Kvalifikationer ●   Bachelor’s degree in Industrial Engineering, Logistics, Supply Chain, Economics, or equivalent experience ●   Fluent in Swedish and English ●   Background in customer service, logistics, or supply chain planning ●   Performance-driven with a focus on continuous improvement ●   Structured and data-driven with a strong sense of ownership Om företaget HK - Stora Enso AB Welcome to work in the renewable materials company! The Biomaterials Business Area foundation is built on pulp, with the aim of becoming customers’ first choice in selected grades. To unlock the full potential of a tree the division also leverages all fractions to create innovative biobased solutions, that replace fossil-based and other non-renewable materials. The forest is at the heart of Stora Enso and we believe that everything made from fossil-based materials today can be made from a tree tomorrow. We are the leading provider of renewable products in packaging, biomaterials, and wooden construction, and one of the largest private forest owners in the world. Stora Enso had approximately 19,000 employees at the end of 2024. The Group sales in 2024 were EUR 9 billion, with an adjusted EBIT of EUR 598 million. Stora Enso shares are listed at the Helsinki (STEAV, STERV) and Stockholm (STE A, STE R) stock exchanges. In addition, the shares are traded on OTC Markets (OTCQX) in the USA as ADRs and ordinary shares (SEOAY, SEOFF, SEOJF). We believe diversity strengthens our competitiveness and contributes to better decision-making. Diverse working teams help us to explore different perspectives and challenge our way of thinking. We work actively to increase diversity in the workplace and welcome applicants from diverse backgrounds. Stora Enso is an equal opportunity employer and follows non-discriminatory practices.

Concentrix is a global company specializing in technology and services, supporting the brands of the future in more than 70 countries. With some of the world’s largest and most well-known brands in our client portfolio, there is a high chance that you have already interacted with one of our 440,000 Concentrix employees. Our game-changers deliver world-class customer service for our clients’ customers, helping businesses grow and build strong relationships. If you want to be inspired and grow in your career, we encourage you to apply for the role of Travel Agent for our brand-new client SAS and become part of our global network of employees. You will be part of the team creating outstanding customer service experiences for SAS’ private customers. In this role, you will work from our office in Helsingborg, Sweden. About the Role Your daily work will involve providing world-class support via phone and chat to SAS’ Danish private customers. This may include inquiries regarding flight reservations, payments, refunds, and online services, to mention just a few. You will also be responsible for providing information about flight schedules, available destinations, and special requirements (wheelchair passengers, traveling with pets, etc.). In addition, you will be an expert in planning and proposing smart solutions for customers in difficult situations such as canceled flights, delays, or schedule changes. To Thrive in This Role We are looking for someone who is an excellent listener, proactive, and always strives to create an outstanding customer experience. You are naturally positive and energetic and balance professionalism with personality and engagement. You are good at expressing and explaining yourself both verbally and in writing. You enjoy working independently and are flexible when it comes to changes in your work. Stress tolerance is an important quality to succeed in this role. You speak and write Danish fluently (C1) and English (B2). You can work within the opening hours Monday–Friday 07:00–19:15 and weekends 09:00–18:15. You can work from our office in Helsingborg. You are at least 18 years old. You have good computer skills. 6 months of customer contact experience. What We Offer We will ensure you have the best opportunities to succeed in this role by offering a 7-week training program combining practical training and hands-on experience. You will work with modern equipment and support staff who will help you develop into an excellent customer representative. In addition, you will receive regular feedback to support your development. At Concentrix, there is always a career path for those who want it—nearly 80% of our team leaders have been promoted internally. A total of 7 weeks of training. The opportunity to start something completely new together with dedicated colleagues. 25 paid vacation days per year as well as other benefits. Internal career programs. Job Details Start date: 07/09/2026 Employment type: Full-time with a 6-month probation period Working hours: Monday–Friday 07:00–19:15 and weekends 09:00–18:15 (your shifts will be scheduled within these hours, 40 hours/week) Location: Concentrix office in Helsingborg, Rönnowsgatan 8c Has this caught your interest? Don’t hesitate to send us your application right away!

Vi söker nu en fönsterputsare på timmar till arbete hos våra privatkunder och företagskunder. Arbetet passar dig som är noggrann, ansvarstagande och serviceinriktad samt trivs med att arbeta självständigt och med kundkontakt. Arbetet kan periodvis innebära arbete på höjd. Låter detta som något för dig är du varmt välkommen att skicka in din ansökan med en kort presentation av dig själv.

Job Title: Arrears Executive – Part Time Working Pattern: 18 hours per week - we can be flexible to accommodate your personal circumstances, whether that means working two longer days, a combination of one longer day and shorter days, or spreading the hours across five shorter days each week Salary: £29,000 pro rata (£14,400) and up to 20% bonus and benefits Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation. 💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets  * The above is based on a full-time contract and will be pro rata accordingly.   Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Job Title: Arrears Executive   Working Pattern: 36.25 hours per week with contractual hours stated as Monday to Saturday between 8am to 7pm (with a 45-minute lunch break). Saturday shifts take place on the last Saturday of each month, from 9:00 AM to 12:00 PM, and are worked remotely from home. Working rota to be shared by Line Manager.   Salary: up to £29,000 and up to 20% bonus and benefits  Location: Chester-le-Street (Drum Industrial Estate) hybrid working after probation.  💚 Shaping the future of sustainable digital banking  Launched in 2014 as one of the UK’s original challenger banks, Tandem is proudly headquartered in the Northwest, with over 500 people working across the UK.   People join Tandem because they want to shape something meaningful. Here, you’ll use your skills to create products that empower people to make better financial choices and lower their environmental impact. We’re big enough to drive real change, small enough for every voice to be heard, and united by a shared purpose that inspires us to move forward - together.   Recognised in The Sunday Times Best Places to Work for 2024 and 2025, Tandem has also been named in The Sunday Times 100 Tech list for two consecutive years in 2025 and 2026 – a list of the fastest growing tech companies in Britain, reflective of our growing industry presence. Tandem was also awarded Investor in Customers’ Gold Standard based on customer and employee feedback and is a Certified™ Great Place to Work®.   Tandem is growing fast and helping to shape the future of sustainable banking.  Your team: Collaborators in change   Tandem is proud to offer a workplace with diverse experiences, perspectives, and backgrounds which leads to a unique company culture for our people and a better experience for our customers.  This is a key role in ensuring that the fair treatment of customers is embedded within the Operations team whilst ensuring that fair customer outcomes are consistently delivered. The purpose of the role is to support the Operations Leaders by supporting customers in financial difficulty and arrears whilst achieving departmental service levels. Upholding company standards and complying with all relevant Company and regulatory obligations (including adherence to FCA rules (including FCA MCOB and CONC rules).     Led by our Operations Director, our Operations teams are responsible for all customer contact.  The teams are the primary points of contact for customers including responding to their inbound queries during the lifetime of their mortgage or loan as well as supporting customers that are in financial difficulty and/or arrears. Our aim is to provide an exceptional service to our customers by ensuring that we have knowledgeable, well training operational colleagues to deliver the service that our customers expect of us.        Your Impact: Building a sustainable tomorrow   As an Arrears Executive at Tandem your focus will be on:  * Proactively service requests from our customers efficiently and professionally ensuring at you provide the customer with the information that they require.   * Proactively manage all customer service-related inbound communication (via telephone, correspondence, email, portal) from customers and third parties as part of the servicing and arrears management of a range of mortgage and loan products.  * Ensure regulatory transactional documentation is issued accurately and correctly in accordance with regulatory requirements (including regulatory arrears correspondence).   * Identify situations that may require specialist handling (e.g. complaints, vulnerability, fraud) and refer these where appropriate.   * Knowledge and practical application of handling customer complaints, to include identifying complaints, logging and investigating with an aim to putting a resolution in place.   * Knowledge and practical application of dealing with vulnerable customers at first point of contact to ensure their specific needs are understood and they are treated with care and consideration.   * Proactively manage accounts in arrears by completing outbound contact to establish the root cause of the customers payment difficulties and identify options to assist the customer in rehabilitating their mortgage or loan arrears.    * Negotiate with customers and authorised third parties in financial difficulty regarding how to repay their arrears taking into consideration their individual personal circumstances.   * Knowledge and practical application of completing Income and Expenditure assessments and deciding suitable forbearance options for the customer.    * Knowledge and practical application of late arrears and litigation practices.   * Ensure that all customer contact both written and verbal is conducted within Company standards, FCA regulations, Customer Complaint procedures and that the principles of TCF are upheld consistently with all customers.   * Attain and maintain own competence to Group Training and Competence Framework demonstrated by ongoing adherence.   * Proactively challenge existing processes and take ownership for implementing positive changes which are within own span of control.   * Keep up to date with all Company/regulatory changes particularly those which affect own business area.   * Actively contribute to the achievement of the Company Balance Scorecard objectives and demonstrating Company values in everything you do.   * Adherence to and promotion of a culture of treating our customers fairly to deliver fair outcomes.       We’d love to hear from you if you have:  * Previous experience in financial services (with relevant regulatory appreciation) with demonstrable success in customer service and arrears within a regulated lending environment.   * Demonstrable experience of working accounts in arrears including applying arrears forbearance options and identification of customers that are vulnerable.   * Demonstrable experience of collecting arrears for mortgages and loans with knowledge of how own and team performance affects wider Company objectives.   * Demonstrable knowledge of FCA rules (including MCOB and CONC rules), delivering fair outcomes to customers, CCA and GDPR regulations.   * A working knowledge of customer services and arrears management in a regulated, lending environment.      Rewards that reflect your value, what’s in it for you?    At Tandem, your hard work is rewarded in many ways, and we have an enhanced employee benefits package on offer from your very first day with us:     * 25 days annual leave plus 8 days Bank Holiday    * An additional day off for a ‘celebration day’ including, but not limited to, birthdays, weddings, religious holidays, graduations etc  * Buy or sell up to 5 days holiday a year  * Healthcare cash plan through Westfield Health   * Life Assurance at 3 x salary  * Electric Vehicle salary sacrifice scheme     * Cycle to Work salary sacrifice scheme and a free helmet    * Salary sacrifice Pension contribution*, 4% employee contributions matched with 4% Tandem contribution (*Subject to salary eligibility)  * Smart Tech scheme (buy goods with 0% interest)  * 10% discount on solar panels  * Tandem Hub for treats, cash back and discounts on UK retailers     * 2 days per year paid volunteering     * Free cereal, snacks and drinks in all offices  * Quarterly team social budgets   Please note, some benefits are subject to eligibility criteria, such as passing your probation. Our Green Deal: Your Impact Amplified  A little welcome gift from us to you, we’ll plant a tree in the Tandem Grove and you can enter into our “Green Deal” below:  * Volunteer 2 days a year for charity > receive an early Friday finish   * Raise £200 per annum for charity > Tandem provide PR and marketing support   * Have renewable energy at home > receive an additional 1 day annual leave   * Drive an electric car > receive £500 towards a home charger    Ready to make your mark?   Apply now and let's pave the way to a greener world, together. Our approach to DE&I is reflected in our hiring process so please let us know if you require any reasonable adjustments. We will close adverts once we have received enough applications so please apply asap if you’re interested in the role.    Sourcing Model  Recruitment at Tandem works primarily on a direct sourcing model and does not accept resumes from recruitment agencies which are not on the preferred supplier list. We are not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. You can find our Applicant Privacy Policy on our Careers page.    Tandem is an equal opportunity employer and are committed to meeting our responsibilities under the Equality Act (2010). We respect the diverse experience and talents that every individual brings to our Company, and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.   Please be aware that background checking (including credit, criminal records and CIFAS Internal Fraud Database Checks) form part of our recruitment process. We will adhere to our duties under the Rehabilitation of Offenders Act 1974.

Who will you work with? Wabtec Faiveley Nordic AB is part of Wabtec Corporation, a system supplier to the international railway industry. We are a world-leading supplier of brake components and a service provider for the rail industry. How will you make a difference? As a Project Quality Manager, you will be responsible for ensuring that our customers receive the highest possible quality and service This is an operational role with leadership of two Project Quality Engineers. What will your typical day look like? Customer contact and communication –ensure that customer needs are met with quick and effective actions. Drive quality investigations – Handle customer complaints by analyzing technical deviations and leading problem‑solving processes. Ensure technical quality – Work proactively in early project phases to improve quality assurance and minimize deviations in serial production. Experience feedback – Create and implement lessons learned from handled deviations and spread best practices horizontally across applicable areas. Lead a team of two Project Quality Engineers. Data analysis and reporting – Work with quality statistics (Parts per Million, Non‑Conforming Report, Cost of Poor Quality) and make data‑driven decisions. Process development – Improve and further develop Faiveley Nordic’s quality processes and systems. What do we want to know about you? Engineering degree (preferably in production technology, mechanics, or electronics). +10 years of experience in Quality roles and +2 years of experience in people management roles. Experience in industrial production (experience from the automotive or railway industry, or vehicle maintenance, is an advantage). Knowledge of quality tools such as QRQC, APQP, FMEA, FTA, 8D, Six Sigma, etc. Strong technical analysis skills and good drawing comprehension. Strong MS Office skills and experience working with quality data. Fluent English and Swedish. Customer‑focused and service‑minded. Drive and initiative – you enjoy solving problems and improving processes. Strong leadership. Ability to prioritize tasks and delegate effectively.

About Bodycote At Bodycote, we’re more than the world’s leading provider of heat treatment and specialist thermal processing services. We’re a people business at heart. Our commitment to innovation and sustainability shapes everything we do. With a global footprint and a culture built on collaboration, curiosity, and continuous improvement, we create an environment where you can grow, contribute, and make a meaningful impact. Sustainability is central to our future. We’re on an ambitious journey to reduce our environmental impact through advanced technologies, smarter processes, and ongoing innovation, with our teams around the world playing a key role in making that happen. The Role As Production Manager, you will be responsible for production planning to ensure maximum furnace utilization. You will work closely with delivery coordination on a daily basis to ensure production aligns with customer agreements. You will lead and allocate work within the workshop, ensuring that all team members clearly understand daily expectations and that performance is regularly followed up. You will communicate production status and achieved results across the organization and actively participate in local management team meetings. In addition, you will contribute to Environmental, Health & Safety (EHS) activities in line with company procedures. You will drive continuous improvement initiatives based on Lean principles, including 5S. Who We’re Looking For We’re looking for someone who brings: Experience in production, manufacturing, or industrial operations Proven leadership experience in a workshop or similar environment Strong commitment to safety, quality, and environmental standards Strong planning and organizational skills Ability to communicate clearly and effectively across Teams Experience with customer contacts and other external parties Proactive, structured, and results-oriented approach Fluent Swedish and intermediate English Experience within heat treatment is preferred. What’s In It for You Career progression opportunities within a global business Exposure to operational development and continuous improvement initiatives A supportive, inclusive culture where your growth and development matter The opportunity to play a key role in daily operations and team performance Competitive salary and benefits package Location & Work Pattern This role is a full time, permanent position based in Malmö, with onsite expectations. Some travel may be required depending on business needs. Ready to Apply? If you’re ready to join Bodycote and make a real impact, we’d love to hear from you. Apply today and start your journey with us. We are an equal opportunity employer. All qualified applicants will be considered regardless of characteristics protected by local law, including (where applicable) gender, age, disability, sexual orientation, religion or belief, and ethnic origin. We are committed to creating a diverse and inclusive work environment.

Service technician for Marine Jet Power We are actively searching for a service technician who will not only be apart of the Swedish team, but also the global Marine Jet Power Family. The position will work with commissioning-, service- and maintenance of Waterjet propulsion systems at the client. The expectations are high on the level of professionalism as well as the quality of conducted work. In order to live up to the expectations we believe that you have experience from working with electronics, controls, hydraulics or mechanics. More precisely, MJPs controls are integrated to various interfaces and systems (GPS, interceptors, firepumps etc) varying on delivery. Our controls are typically PLC-based with discrete I/O as well as bus. We are in search of a person who sees the position with a long term perspective. The introduction program is substantial, and you will be supported from backoffice as well as fellow service technichians when out at clients. Want to come onboard? We look forward to your application. The scope of work • Troubleshooting and repairs of waterjet propulsion units within the disciplines electrical, mechanical, hydraulics. The work is conducted on vessels ranging from small boats to +100ton ships in different customer segments. •Service and maintenance of waterjets according to order •Installation support, installation check, commission and seatrials of delivered projects. •Pre-docking inspections and assessments and propositions on maintenance and spareparts. •Customer contact with shipyard and owners regarding planned repairs and work carried out •Documentation of works (i.e servicereports) •Varying with the customer needs, technical support, training and test of control systems Qualifications • Experience in electronics, hydraulics and mechanics. You are willing to develop your skills in these areas • Experience from documenting your work in servicereports • English, other languages are considered a merit • Driving licence • We believe you have at least 10 years of relevant work experience. Personal characteristics The successful candidate is: •Curious, and not afraid to work with complex problems where not all factors are known •Solution oriented and proactive in way of working •Objective, fact based approach. • A concern about your own and others safety •Structured, with an ability to work independently •Comfortable in working physically onboard in a marine environment Job Type: Full-time. The position is expected to travel extensively. Work Location: Hansellisgatan 6, Uppsala We look forward to your application.

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. WHAT YOU’LL DO You'll be joining our Workplace Integrations team - a team focused on building the bridges that make Mentimeter indispensable within existing workplace ecosystems. We enable strategic integrations with platforms like Microsoft Teams and Google Workspace. We integrate with AI agents and assistants - building MCP connectors. This unlocks value for both end users and enterprises, turning every integration into an opportunity for organizational growth. On the Workplace Integrations team specifically, you'll design and build scalable integration architectures connecting Mentimeter with integrations that are the fabric of how companies operate. You'll ensure our integrations meet enterprise requirements for security, compliance, and reliability, while building monitoring systems to maintain high availability. You'll also create developer-friendly documentation and balance technical decisions that serve both immediate user needs and long-term scalability. As a member of the team you’ll contribute to strategic decisions about future integrations - building deep domain knowledge about the workplace ecosystem and contributing insights on which platforms will drive the most value for our users and business. You will do this with other Product engineers, a Product Manager, a Product Designer, and an Engineering Manager. Even though there are some specific roles in the team, we do things and solve problems together. We want you to be someone who engages with the rest of the team in product and design decisions and doesn't shy away from discussions.   WHO YOU ARE You are a reliable, high-performing individual contributor with a solid understanding of your area of specialization. You take accountability for your work end to end and ship code every week. Customer contact and team metrics are of highest importance when turning an idea into execution. You embrace change and short feedback loops. You show curiosity and embrace AI-augmented ways of working and actively work with AI in your day to day work. In addition to living up to our cultural values (see our values below), we hope you bring a passion for software development, scalable architecture, and building great products. For us, it is important that everyone cares about code quality, so an interest in testing and automation is needed. Excellent communication skills and working independently and in a team are other traits we are looking for in all our colleagues. For the Workplace Integrations team, experience building integrations with third-party platforms or working extensively with external APIs is a requirement. You should understand the complexities of distributed systems and async workflows, feel comfortable navigating technical documentation from various vendors, and have a security-first mindset, especially in enterprise contexts. You can balance perfectionism with pragmatism and are excited by making complex technical systems feel simple to end users. Last but not least, you must have a curious mindset, be open to learning & sharing knowledge, and be interested in working with our tech stack.   THE ACTUAL CODING The tech stack at Mentimeter consists of a frontend written in React (Next.js and Typescript) Historically we’ve had Ruby as our chosen language for the backend but are now moving to Next.js and Typescript from the backend as well. Our stack is supported by some of the following technologies: * Tailwind CSS * TypeScript * PostgreSQL * ClickHouse * Redpanda * Vercel * AWS On the Workplace Integrations team, you'll also work with various third-party APIs and SDKs (Microsoft Graph, Slack, Google Workspace), OAuth 2.0, OIDC, SAML, SSO, SCIM, webhook systems and event-driven architectures, and message queues for reliable async processing. This role lives mostly on the backend, with work focused on token lifecycles, webhooks, queues, and Graph/Workspace APIs. We need someone who's excellent in TypeScript end-to-end and comfortable in React when the work calls for it.   COMPENSATION At Mentimeter, we believe in fair and transparent compensation that grows with you. The salary range for this role is SEK 54,000–SEK 70,000 per month. It’s intentionally broad to reflect the different stages of growth within the role: from early development to deep expertise and meaningful impact. Where an individual is placed within the range depends on factors such as relevant experience, demonstrated skills, and alignment with the role’s requirements. We’re committed to supporting your growth. You’ll have ongoing development conversations with your manager, and your salary will evolve as you build skills and contribute to our mission. In addition to your monthly salary, we offer a comprehensive benefits package—learn more about it here: https://www.mentimeter.com/benefits/stockholm.   What Mentimeter can offer At Mentimeter we can offer a diverse and inclusive work environment supported by smart and driven colleagues. We believe in continuous professional development for all of our colleagues and therefore offer access to a leadership program (including external personal coach) and relevant education to ensure that we continue to be state-of-the-art when it comes to innovating and building Mentimeter. Your place will be in a growing company with lots of career opportunities, working on a beloved product used by more than 300 million people. It’s not all about work though, we also offer a very healthy view on work-life balance. All of this comes attached with a competitive compensation and benefits package, including pension contributions. Learn more about our benefits by visiting our Benefits & Perks page AI and Hiring at Mentimeter At Mentimeter, we believe AI helps us work smarter - but it never replaces the human assessment, curiosity, and personal connection that define our culture and our hiring. We use AI as a sparring partner: to bounce ideas, bring new perspectives, support structure, and make our work more efficient. But the meaning, decisions, and interactions always come from people. * AI does not screen or decide on candidates. *  There is no automated filtering, ranking, or decision-making in our recruitment process. Every application is reviewed by a person. * Hiring teams may use AI to support their work - for example, to structure notes, prepare interview questions, or organize their thinking. AI strengthens our work, but it does not define it. At Mentimeter, we’re not building an AI-driven hiring process - we’re building a people-first culture, where technology helps us listen, learn, and grow together. Culture at Mentimeter At Mentimeter we believe in giving everyone a voice - regardless of who you are. So we build a platform that does just that. Our platform is not only our product but also our organization. A platform where people feel safe, where differences are embraced, a place where you can have fun. We strongly encourage applicants who are people of color, LGBTQ+, women, people with disabilities, and/or formerly incarcerated people, and a college degree is not strictly required. In order to give everyone a voice, we need to be as diverse as our users. Learn more about our culture by visiting our Culture page. Review our Privacy Policy for more information.

At Dexory, we believe that real time data will revolutionise the logistics industry. We are building the ultimate data insights platform that provides companies with unprecedented, real time access to their operations. Our autonomous data capture technology and insights generation capabilities help to measure, track and find goods across warehouses in real time, while building the ultimate digital twin of facilities. Join us at a very exciting time of growth as we’re significantly ramping up all areas of the business to lead the way in logistics data globally, backed by some of Europe’s best VCs and driven by passion, curiosity and teamwork. We have an exciting new opportunity for a Deployment Engineer to join our dedicated international team. As an experienced (UK based) Deployment Engineer you will play an integral role in delivering our products to clients, collaborating closely with the commercial and engineering teams to ensure a seamless sales, integration, and deployment process. This position requires a highly organised and technically proficient individual with strong communication skills and a proactive approach to problem-solving. The crux of the role will involve travel around Europe to deploy our robots within warehouse sites. It is crucial you are able to travel for 1-2 weeks at a time. Please note: When not travelling, you will be expected to be onsite at our Wallingford location Key Responsibilities * Comprehensive technical understanding of computer systems, with prior experience in autonomous hardware systems or computer vision applications preferred. * Proven hands-on experience with hardware in operational environments, including system assembly, disassembly, and on-site debugging. * Serve as the primary customer contact for the deployment and installation of hardware and software platforms. * Coordinate with customers to plan and schedule installations, incorporating mechanical, electrical, software, and network components. * Conduct on-site visits to execute system setup, configuration, calibration, and troubleshooting in accordance with project specifications. * Develop, maintain, and update installation, deployment, operational, and troubleshooting documentation for both customers and internal stakeholders. * Maintain effective communication with customers to resolve technical issues and ensure successful completion of deployment activities. What we need from you * Strong software debugging and problem-solving skills, with demonstrated ability to address technical challenges effectively on customer premises. * Excellent written and verbal communication skills, with the ability to present complex technical information clearly and professionally to diverse audiences. * Valid driving license required. We value humility and we're as interested in your character as we are in your talent. Please apply, even if you feel you only meet part of our listed criteria. Diversity drives innovation and we offer an international and friendly work environment with an energetic company culture. Benefits Starting from the interview process and continuing into your career with us, you will be working by our four Operating Principles: * Performance: High standards, outstanding results, * Impact: Big challenges, bigger results * Commitment: All in, every time * One team: One mission, shared success   Joining our team and company isn't just about expertise; it's about embracing uncertainty with ambition. We're crafting world-changing solutions, fueled by a passion to redefine what's possible. We will look for you to help create and shape the future of logistics solutions through our products, our culture and our shared vision. You will also receive: * Private healthcare via Bupa with 24/7 medical helpline  * Life insurance * Income protection  * Pension: 4+% employee with option to opt into salary exchange, 5% employer * Employee Assistance Programme - mental wellbeing, financial and legal advice/support  * 25 days of holiday per year  * Full meals onsite in Wallingford * Fun team events on and offsite, snacks of all kinds in the office AAP/EEO Statement Dexory provides equal employment opportunities to all employees and applicants for employment. It prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, or any other characteristic protected by local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training   Please note: We are unable to provide sponsorship or relocation support for this role.

The Opportunity We're currently looking for a Customer Engagement Advisor. Someone to join our Customer Experience Team in order to help deliver seamless, premium customer experiences throughout the entire customer journey. Someone with a passion for electric mobility, an interest in technology, and a desire to create the change we know is needed. This position is located at Polestar Sales Unit office in Gothenburg, Sweden. The Responsibilities In this role you will represent Polestar by delivering outstanding customer support and guiding customers through inquiries, product details, and online processes. You’ll manage communications across phone, email, and chat, resolve issues promptly, log interactions in CRM systems, and handle complaints professionally. Staying updated on products and meeting performance targets are key to ensuring a seamless customer experience. Responsibilities include: * Building and maintaining friendly professional relationships with customers * Take ownership of the Customer Enquiry – First contact Resolution * Handle incoming, Product, Service and Support calls ensuring identification and verification processes are adhered * Receive and respond to customer emails/cases and chats through to resolution and accordance with agreed Customer Relationship Management (CRM) process, system and data requirements * Make outbound follow up calls * Provide Customers with product information from Product manuals * Support Customers through the customer buying process via Online interactions/navigations on the Polestar Customer Portals and Systems * Logging all Customers contacts and required information on Customer CRM and other required systems * Complaint handling, including resolving and logging of complaints and escalating to appropriate teams * Achieve Key Performance Indicators (KPIs) to meet Service Level Agreements (SLA´s) * Use agreed company methodology and processes to ensure full internal and customer audit trail and compliance is maintained * Keep up to date with Product Knowledge and Policy changes via Product Briefing, Knowledge Management System and attendance at Training The Ideal Candidate To be a great fit for this role, we are searching for you to bring a positive attitude, strong problem-solving abilities, and a genuine focus on creating great experiences for customers. You should be adaptable and quick to learn, comfortable navigating digital tools, and confident in handling different situations with professionalism. A collaborative mindset, curiosity about technology and cars, and the ability to stay organized while managing multiple tasks will help you succeed in this position. Further on, we are searching for you with: * Excellent listening and communication skills * Excellent oral and written communication skills in English and Swedish * Technical platform skills * Enthusiastic and flexible approach with the ability to work as part of a team * Good IT and computer skills (Software/Technology) * Industrial Knowledge: Cars and Technology * Previous automotive experience Polestar is an international company, with various backgrounds represented. English, therefore, is the language of written and spoken communication. And though we have a global presence, we maintain the growth-mindset. Change happens often at Polestar. But so does progress. Expect an accelerating, exciting environment. The Process If the above matches your ambitions, be sure to apply. Our selection process is ongoing, and the job advert will remain open until it’s filled. The Polestar journey is an electric one.

Zynca is building an ecosystem of recruiting and matching products, aiming to become the world's #1 choice for candidates and recruiters who are hungry for an 🔥 extraordinary product experience. While 🦕 other companies are releasing convoluted systems with broken features and frustrating interfaces, we are investing our hearts and souls into making sure that Zynca is taking care of everything for you, through smart automations and a world-class user experience that 🌟 simplifies every aspect of your work. In Q3 2026 Zynca will significantly scale up customer acquisition. To prepare for this, we're looking for the next person to take ownership of a core part of the company. 🚀 Customer Success Manager As our first dedicated Customer Success Manager, you will own the full customer relationship after the sale: onboarding, support, adoption, feedback, renewals and making sure customers get real value from Zynca. This is not a support-only role. It is a company-building role for someone who wants to define how Zynca takes care of customers as we scale. 🎯 The right fit We believe that the right fit for this role has worked close to customers before, probably in SaaS, digital products, recruitment, staffing, HR tech or another service-heavy environment where relationships, speed and trust matter. You understand how to onboard customers, solve problems, explain product value and turn daily customer conversations into useful input for product and sales. You are structured enough to own the customer lifecycle from onboarding to renewal, but hands-on enough to jump into support, write materials and presentations, host meetings, follow up on issues, write clear customer communication and make sure nothing falls between the cracks. You like being close to the customer, and you care about whether the product actually makes their work easier. 💡 About the role What you'll be doing: Own the customer experience after a contract is signed Onboard new customers and make sure they get started properly Act as the first point of contact for customer questions and support Follow up on usage, adoption and customer satisfaction Help customers get more value from Zynca over time Own renewals and reduce the risk of churn Collect customer feedback and turn it into clear input for product, sales and leadership Build the routines, processes and communication needed before we scale customer acquisition 🥳 Company culture You will join a senior, hands-on company where people are expected to think, challenge, take responsibility and move things forward without waiting for permission. We work closely across product, sales and customer work. Feedback is direct, decisions are made quickly, and everyone is expected to care about the full customer experience, not just their own area. Because this is our first dedicated Customer Success role, you will have a real opportunity to shape how Zynca works. 🎉 Interested? Does this sound like the right role for you? If so, don't hesitate to apply! We'd love to hear from you! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Zynca is building an ecosystem of recruiting and matching products, aiming to become the world's #1 choice for candidates and recruiters who are hungry for an 🔥 extraordinary product experience. While 🦕 other companies are releasing convoluted systems with broken features and frustrating interfaces, we are investing our hearts and souls into making sure that Zynca is taking care of everything for you, through smart automations and a world-class user experience that 🌟 simplifies every aspect of your work. In Q3 2026 Zynca will significantly scale up customer acquisition. To prepare for this, we're looking for the next person to take ownership of a core part of the company. 🚀 Customer Success Manager As our first dedicated Customer Success Manager, you will own the full customer relationship after the sale: onboarding, support, adoption, feedback, renewals and making sure customers get real value from Zynca. This is not a support-only role. It is a company-building role for someone who wants to define how Zynca takes care of customers as we scale. 🎯 The right fit We believe that the right fit for this role has worked close to customers before, probably in SaaS, digital products, recruitment, staffing, HR tech or another service-heavy environment where relationships, speed and trust matter. You understand how to onboard customers, solve problems, explain product value and turn daily customer conversations into useful input for product and sales. You are structured enough to own the customer lifecycle from onboarding to renewal, but hands-on enough to jump into support, write materials and presentations, host meetings, follow up on issues, write clear customer communication and make sure nothing falls between the cracks. You like being close to the customer, and you care about whether the product actually makes their work easier. 💡 About the role What you'll be doing: - Own the customer experience after a contract is signed - Onboard new customers and make sure they get started properly - Act as the first point of contact for customer questions and support - Follow up on usage, adoption and customer satisfaction - Help customers get more value from Zynca over time - Own renewals and reduce the risk of churn - Collect customer feedback and turn it into clear input for product, sales and leadership - Build the routines, processes and communication needed before we scale customer acquisition 🥳 Company culture You will join a senior, hands-on company where people are expected to think, challenge, take responsibility and move things forward without waiting for permission. We work closely across product, sales and customer work. Feedback is direct, decisions are made quickly, and everyone is expected to care about the full customer experience, not just their own area. Because this is our first dedicated Customer Success role, you will have a real opportunity to shape how Zynca works. 🎉 Interested? Does this sound like the right role for you? If so, don't hesitate to apply! We'd love to hear from you! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

Zynca is building an ecosystem of recruiting and matching products, aiming to become the world's #1 choice for candidates and recruiters who are hungry for an 🔥 extraordinary product experience. While 🦕 other companies are releasing convoluted systems with broken features and frustrating interfaces, we are investing our hearts and souls into making sure that Zynca is taking care of everything for you, through smart automations and a world-class user experience that 🌟 simplifies every aspect of your work. In Q3 2026 Zynca will significantly scale up customer acquisition. To prepare for this, we're looking for the next person to take ownership of a core part of the company. 🚀 Customer Success Manager As our first dedicated Customer Success Manager, you will own the full customer relationship after the sale: onboarding, support, adoption, feedback, renewals and making sure customers get real value from Zynca. This is not a support-only role. It is a company-building role for someone who wants to define how Zynca takes care of customers as we scale. 🎯 The right fit We believe that the right fit for this role has worked close to customers before, probably in SaaS, digital products, recruitment, staffing, HR tech or another service-heavy environment where relationships, speed and trust matter. You understand how to onboard customers, solve problems, explain product value and turn daily customer conversations into useful input for product and sales. You are structured enough to own the customer lifecycle from onboarding to renewal, but hands-on enough to jump into support, write materials and presentations, host meetings, follow up on issues, write clear customer communication and make sure nothing falls between the cracks. You like being close to the customer, and you care about whether the product actually makes their work easier. 💡 About the role What you'll be doing: - Own the customer experience after a contract is signed - Onboard new customers and make sure they get started properly - Act as the first point of contact for customer questions and support - Follow up on usage, adoption and customer satisfaction - Help customers get more value from Zynca over time - Own renewals and reduce the risk of churn - Collect customer feedback and turn it into clear input for product, sales and leadership - Build the routines, processes and communication needed before we scale customer acquisition 🥳 Company culture You will join a senior, hands-on company where people are expected to think, challenge, take responsibility and move things forward without waiting for permission. We work closely across product, sales and customer work. Feedback is direct, decisions are made quickly, and everyone is expected to care about the full customer experience, not just their own area. Because this is our first dedicated Customer Success role, you will have a real opportunity to shape how Zynca works. 🎉 Interested? Does this sound like the right role for you? If so, don't hesitate to apply! We'd love to hear from you! Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.

ABOUT OMNI Omni is the AI analytics platform that turns company data into a trusted source of truth for AI. Built on a semantic model, Omni gives enterprises a governed context graph for analytics and AI. Teams use Omni to ask questions in plain English, refine answers in workbooks, and bring trusted data into tools like Claude, ChatGPT, Cursor, and Slack. Based in San Francisco, CA, Omni has raised $217M from the world’s top investors, including ICONIQ, Theory Ventures, First Round Capital, Redpoint Ventures, and GV. Its latest $120M Series C valued the company at $1.5B. ABOUT THE ROLE: We are seeking a Managing Architect to lead complex technical projects, manage delivery partners, and ensure outstanding customer experiences. You will provide technical leadership, advise customers, and manage consulting teams. In this role, you will scope, sell, and deliver projects of all complexity, including internal BI and embedded analytics. You will advocate for customers, identify issues and product gaps, and collaborate with internal teams to address them. Your insights will help shape product direction and improve customer experience. YOU WILL * Serve as a deep technical expert on Omni, solving customers’ most challenging data and architecture problems. * Manage a portfolio of concurrent projects, from SMB to enterprise, balancing timelines, workstreams, and deliverables. * Act as the primary customer-facing technical contact, building strong, long-term relationships. * Take end-to-end ownership of project management and delivery: scope requirements, assign resources, and coordinate work across partners and customers. * Drive outcomes by managing consulting and delivery partners. * Define and document best practices and design patterns for Omni. * Partner with Product, Design, and Engineering to provide user feedback and guide product direction. * Create delightful customer experiences, build trust-filled advisory relationships, and help data teams succeed. ABOUT YOU: * 7+ years in technical consulting / project management, ideally in the data space * Experience managing complex, multi-stakeholder technical projects * Exceptional communication abilities across technical and non-technical audiences * Strong technical background with hands-on experience in data engineering and/or BI tools (e.g. Tableau, PowerBI, Mode, Metabase), particularly those with a semantic layer (such as Omni & Looker) * Thrive in a fast-paced, dynamic environment where you’re constantly learning and collaborating A TYPICAL DAY FOR YOU AT OMNI: * 30% Pre-sales technical support & scoping * 30% Hands-on delivery * 30% Project management / partner delivery supervision * 10% Internal best practices and technical development LOCATION & TRAVEL: The role is based in our San Francisco headquarters, but we’re open to strong candidates anywhere in the US. Travel may be up to 30%, based on customer needs. WHY JOIN US * Passionate, close-knit team with extensive experience in the space, including founders from Looker and Stitch Data * Health, dental, and vision insurance * 401(k) Plan * Unlimited PTO   Omni is an equal opportunity employer. We value diversity and encourage you to apply even if you don’t check every single box. Please, let us know if you need any reasonable accommodations during the interview process.

Aimpoint AB is the company that invented and developed the red dot sight, for which we are today the world-leading provider. Aimpoint sights are used in the civilian hunting and shooting markets, as well as by police and military forces. The company has over 570 employees and a turnover of approximately 2,3 billion SEK. Sales in the United States are managed through our American subsidiary, Aimpoint Inc. Our headquarters are located in Malmö, with production facilities in Malmö and Gällivare. Aimpoint is part of the Sandberg Development group. For more information about the company, please visit www.aimpoint.com/se BID SPECIALIST Join us on an exciting growth journey! We are expanding, and this is your chance to be part of something truly exciting. If you combine a passion for inside sales with a sharp eye for detail and a talent for winning bids, this role is made for you. The Opportunity As a Bid Specialist, you will become a key player in our Sales Support Team, a close-knit group of five energetic and skilled colleagues. Your expertise in Bid Management will position you as the central point for creating winning quotes, cost breakdowns, and ensuring our prestigious customers, from individuals to global government agencies to receive best-in-class service. This role blends active inside sales efforts, where you’ll nurture customer relationships, with bid coordination responsibilities, ensuring our documentation and responses meet customer needs with precision and punctuality. Key Responsibilities Bid Management · Own and drive bid responses from start to finish · Create comprehensive quotes, pricing models, and documentation · Act as the primary contact for customer inquiries · Translate customer needs into tailored, competitive proposals · Convert opportunities into successful, long-term partnerships Cross-Functional Collaboration · Work closely with internal experts, sales teams, and external stakeholders · Coordinate bids, contracts, and continuous process improvements Sales Strategy & Development · Develop tools, templates, and ways of working to increase efficiency · Contribute to the evolution of sales processes and best practices Technical Analysis · Interpret complex technical requirements · Propose suitable solutions for military, police, and government sectors Customer Engagement · Participate in customer meetings early in the sales cycle · Build trust and understand business needs at a deeper level · Travel expected: 20–30 days per year Must-Have Experience · Experience in inside sales, bid/tender coordination, or similar · Ability to interpret technical, financial, and legal requirements · Experience working with military, police, or government clients · Strong communication skills: analytical, persuasive, and collaborative · Excellent organizational ability to manage complex bid processes Skills & Qualifications · A university degree or equivalent experience · Fluent in Swedish and English (additional languages are a plus) · Strong technical skills in: · ERP systems · Microsoft Office · Document management tools · Solid understanding of financials and relevant legal frameworks · Driver’s license (Category B) Bonus Points If You Have · Experience with police or military weapon systems · A personal interest in hunting or sport shooting The salary range for an Bid Specialist is SEK 45,000–55,000 depending on experience and qualifications. Why Aimpoint? We are driven by our core values: Performance, Innovation, and Commitment! - and we believe you are too! Just like us, you enjoy having fun at work and find interaction with others both challenging and rewarding. Collaboration with colleagues and customers is a natural part of the job. You can apply quickly and easily through our career page. Questions? Feel free to contact P&C Sr Recruiting Specialist, Sofie Selind, at: sofie.selind@aimpoint.com Applications will be reviewed on an ongoing basis - so don’t delay! Learn more about us and how we handle your personal data on our website. Important Information At Aimpoint security is a key factor and due to this, we perform a background check on all positions within the company before employment.