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This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Senior Data Analyst, Customer Interfaces We are seeking a high-impact, product-minded Senior Data Analyst to join our Customer Interfaces Data team. In this role, you will be the analytical engine behind proving how our customer-facing interfaces, localized user portals, and standardized design systems drive tangible business results. You will take a holistic, outcome-oriented view of the entire customer journey, moving away from traditional, siloed reporting to design advanced metrics frameworks that optimize interface experiences and reduce user friction. You will act as a strategic partner to Product, UX Design, and Engineering, directly influencing what we build, how we measure interface adoption, and how we empower product teams to make data-driven decisions independently. What you’ll do * Own the Interface Metrics Strategy: Design, deploy, and maintain robust metrics that directly align interface performance to merchant success. * Design System Analytics: Partner with our design and frontend engineering teams to measure the adoption, usability, and UI performance of standardized design system components across all platforms. * Drive Localization Optimization: Conduct rigorous data deep dives into localized products and market-specific interfaces to ensure Adyen's products feel native, intuitive, and conversion-optimized in every region. * Execute Rigorous A/B Testing: Design and execute large-scale conversion experiments and A/B tests to validate interface design hypotheses. Partner with teams to govern UX event-based analytics tools (such as Mixpanel) to measure user behavioral patterns cleanly. * Strategic product partner: Act as a trusted data consultant for product, design, and engineering. Provide proactive recommendations, challenge assumptions, and lead impact-driven reviews of our core customer-facing systems. Who you are * Seasoned Analyst: You have 7+ years of experience in product analytics, UX analytics, or web/mobile interface behavioral data roles within a fast-paced setting. * Experimentation and statistical expert: Proven experience in designing, driving, and rigorously analyzing large-scale experiments and A/B tests, including statistical analysis, that lead to significant, scalable business impact. * Technically Proficient: Advanced SQL and Python are part of your daily toolkit. You are "Data Engineer Lite," with hands-on experience using Airflow for orchestration and PySpark/Pandas for large-scale data processing in a Big Data environment (Hadoop/Jupyter). * AI-Native Thinker: You treat AI as a powerful collaborator. You are highly skilled in prompting, validating, and debugging AI-generated code and insights, keeping a sharp eye on data quality and governance. * Effective communicator: An excellent communicator in English who can deal with ambiguity, collaborate with diverse stakeholders, and translate complex insights for both technical and non-technical audiences in a global team. * Strategic executor: You excel at breaking down complex problems, prioritizing effectively, leading impactful projects, and aligning your work with strategic goals. * Curious and scalable mindset: You possess a curious mindset, with a continuous drive to iterate, improve, and find better, scalable solutions. This role's annual base salary range is $169,000 – $232,000 plus RSUs. To learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. SAN FRANCISCO Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * A workplace culture that fosters creativity, diversity and autonomy * Our borderless, global framework, which enables seamless collaboration THE ROLE As Practice Director, Shopify Commerce, you will own the technical vision, delivery excellence, and business development strategy for our enterprise Shopify Plus practice. You will lead a global team of architects, engineers, and solution consultants—shaping how we design, build, and scale mission-critical commerce platforms for our largest clients. This role sits at the intersection of enterprise commerce architecture, active sales engagement, and talent leadership. You will be expected to command deep, hands-on knowledge of the Shopify Plus ecosystem and the broader technology stack that surrounds it—including ERP integrations, enterprise search, customer data platforms, and headless commerce patterns—and translate that expertise into winning proposals, trusted client partnerships, and a world-class team. Why Join Us? * Lead a practice at the forefront of enterprise Shopify Plus—working with some of the world’s most ambitious commerce brands. * Collaborate with global experts across strategy, design, engineering, and commerce operations to deliver end-to-end transformation. * Shape how our firm thinks about and delivers Shopify—building playbooks, growing a team, and influencing the direction of a high-growth practice. Role responsibilities Shopify Plus Architecture & Technology Strategy * Define and own the architectural patterns and best practices for enterprise Shopify Plus deployments, including headless/composable commerce, Shopify Functions, Markets Pro, and B2B capabilities. * Lead the design of end-to-end commerce ecosystems spanning Shopify Plus and adjacent enterprise systems—ERP (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia, Kenshoo), CDP/CRM (Salesforce, Segment, mParticle), PIM, OMS, and payment gateways. * Evaluate and stay ahead of emerging Shopify platform capabilities (e.g., Shopify Audiences, Checkout Extensibility, Editions releases) and translate them into client-ready solutions and internal playbooks. * Serve as the practice’s ultimate authority on technical feasibility, scalability, and integration strategy for Shopify Plus engagements. Delivery Leadership * Oversee technical delivery across global, cross-functional teams delivering enterprise Shopify Plus solutions, ensuring quality, performance, and client satisfaction at scale. * Establish governance frameworks, risk mitigation strategies, and delivery KPIs tailored to the pace and complexity of commerce platform engagements. - * Act as a technical escalation point and actively unblock delivery teams, modeling the kind of senior leadership and decisiveness the practice requires. * Build, retain, and develop a high-performing team of Shopify architects, engineers, and solution leads—setting clear expectations, creating growth paths, and fostering a culture of technical excellence. Sales Engagement & Client Partnership * Own the technical narrative in the sales process: participate actively in discovery, solutioning, estimation, architecture design, and proposal development for Shopify Plus pursuits. * Partner closely with business development and account teams to identify upsell and cross-sell opportunities within existing Shopify Plus engagements. * Serve as a credible, senior technical voice in client-facing conversations—building trust, managing expectations, and positioning our practice as a strategic partner, not just a vendor. * Maintain and deepen relationships with Shopify’s partner and alliance teams, ensuring we are positioned for early access to new programs, beta capabilities, and co-sell opportunities. Practice Development & Talent Growth * Mentor and coach Shopify architects, technical leads, and engineers across regions—actively investing in their growth and career trajectories. * Drive Shopify-specific certification and enablement programs (e.g., Shopify Partner certifications, Shopify Developer certifications) and build learning paths that keep the team at the forefront of platform innovation. * Contribute to internal knowledge sharing, solution playbooks, case studies, and reusable architecture assets that accelerate delivery and sales across the practice. Key Performance Indicators (KPIs) * Utilization Optimization: Maintain or improve team utilization rates across all Shopify Plus engagements, targeting 70%+ blended team utilization. * Certification Growth: Drive 100% of the practice team to hold at least one Shopify Partner or Developer certification within 12 months. * Solution Quality: Ensure architectural integrity, scalability, and maintainability across all delivered Shopify Plus solutions—measured by client satisfaction scores and post-launch performance benchmarks. * Sales Pipeline Contribution: Actively participate in pursuits contributing to at least $8M in unweighted Shopify Commerce pipeline annually, with a target of closing $3M+ in new logos or significant expansions. * Individual Billability: Maintain a minimum of 50% individual billable utilization, balanced against the practice-building and sales activities inherent to this role. * Team Retention & Growth: Achieve 85%+ retention within the practice and maintain a pipeline of at least two internal candidates ready for promotion annually. MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications: * 10+ years of experience in enterprise technology leadership within a consulting, systems integration, or agency environment—with at least 3–4 years specifically in Shopify Plus or a comparable enterprise commerce platform. * Deep, hands-on expertise in the Shopify Plus platform: Shopify Functions, Checkout Extensibility, Markets Pro, B2B, headless/composable commerce architectures, and the Shopify app ecosystem. * Strong command of the enterprise commerce technology stack surrounding Shopify Plus—including ERP integrations (SAP, Oracle, NetSuite), enterprise search (Elasticsearch, Algolia), CDPs (Segment, mParticle, Salesforce Data Cloud), PIM, OMS, and payment platforms. * Proven track record of participating in or leading sales pursuits, proposals, and client-facing solutioning conversations—comfortable owning a technical narrative in a competitive deal. * Experience building, leading, and growing distributed technical teams—hiring, mentoring, retaining senior talent, and creating cultures of technical excellence. * Excellent communication and stakeholder management skills; able to operate fluently across executive, technical, and commercial audiences. PREFERRED CERTIFICATIONS * Shopify Partner Certification, Shopify Developer Certification, or Shopify Plus Certification (required or expected within 6 months of hire). * AWS/Azure/GCP Solutions Architect, TOGAF, SAFe, PMP, or equivalent—demonstrating both platform-level and enterprise architecture credentials. COMMITMENT TO REACHING ALL KINDS OF PEOPLE We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. THE BENEFITS This is a full time position based in the United States. The offered salary range is $130,000-185,000 USD annually, depending on experience and location. Valtech offers a comprehensive benefits package effective after three months of continuous service: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, Developer Experience We are seeking a visionary, and highly experienced Director of Developer Experience (DevX) to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Director, Developer Platform We are seeking a visionary, and highly experienced Director of Developer Platform to lead our global customer experience efforts. In this leadership role, you will be the strategic advocate and driver for ensuring our merchants and partners experience a world-class platform integration. You are instrumental in shaping the developer journey, ensuring that integrating with Adyen is not just easy, but a genuinely superior experience. You will live and breathe our public APIs, SDKs, and documentation. You will identify where developers face friction and then build the tools and shape the content to eliminate it. This is a role for a builder and a communicator who wants to have a direct, tangible impact and redefine the standard of integration for thousands of developers worldwide. We believe that our customers' success is our success, and that starts with an effortless integration experience for our customers and partners. We move fast, we own our work from end to end, and we're committed to making our technology intuitive and powerful for the developers who build on it. WHAT YOU'LL DO: * Define and execute the vision for Adyen's Developer Experience domain, ensuring alignment with the company's goals and developer community needs. * Maintain high-quality standards across all integration-related products, ensuring consistency and simplicity. Establish best practices for engineering quality, scalability, and performance to support developers at scale. * Advocate for developers by enhancing usability, reliability, and efficiency in integrations, APIs, and tools. * Lead and grow a diverse, inclusive, and high-performing multi-disciplinary team, empowering members through clear expectations and growth opportunities across subdomains such as webhooks, API quality, integration SDKs, developer relations, developer monitoring and tooling etc. * Drive the adoption of common principles and taxonomy to streamline integration processes, improve API consistency, and deliver innovative developer tools, SDKs, and documentation * Be the evangelist in the developer community through conferences, articles, and thought leadership. Who you are: * A passion for developer experience, integration simplicity, and reliability. * Proven experience as a leader in engineering, ideally with a background in developer-facing products, APIs, or integrations. * Strong public presence with experience as a thought leader, including speaking at conferences, writing articles, and engaging with the developer community. * Exceptional mentorship and team-building skills with a track record of fostering inclusive and high-performing teams. * A customer-centric mindset with a focus on delivering measurable outcomes. Minimum Qualifications: * 7+ years of technical experience, including significant tenure as a hands-on software engineer. Must have 3+ years of experience in manager of managers roles while maintaining deep technical literacy * Experience leading organizations of 40+ engineers. The annual base salary range for this role is $300,00 - $367,000 in San Francisco, plus RSUs; to learn more about our compensation philosophy, please click here. Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. You must be work authorized in the United States without the need for new visa sponsorship. The company can support visa transfers but will not sponsor individuals for H-1B CAP applications.
Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. THE OPPORTUNITY At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. We are proud of: * The work we do and the innovation we drive * Our values of share, care and dare * Our borderless, global framework, which enables seamless collaboration THE ROLE As a Technical Project Director, you are passionate about experience innovation and eager to push the boundaries of what’s possible. You bring +10 years of experience, a growth mindset and a drive to make a lasting impact. We are looking for a Technical Program Director to lead large-scale, complex technology programs within a public sector environment. This is a senior, strategic leadership role that sits at the intersection of engineering, data, and product strategy. You will drive end-to-end program success across multiple workstreams, ensuring delivery aligns with both business outcomes and technical excellence. Unlike a traditional project or program manager role, this position requires deep technical fluency, strong executive presence, and the ability to influence architecture, product direction, and data strategy. You’ll act as a trusted technical advisor, working across product, engineering, and delivery teams to align business outcomes with cloud capabilities. You will thrive in this role if you are: * A curious problem solver who challenges the status quo * A collaborator who values teamwork and knowledge-sharing * Excited by the intersection of technology, creativity and data * Experienced in Agile methodologies and consulting (a plus) Role responsibilities Program Leadership & Strategy * Lead large, cross-functional programs from strategy through execution and delivery * Define program vision, success metrics, and KPIs aligned with business and technical goals * Partner with engineering, product, and data leadership to shape roadmaps and priorities * Act as a strategic advisor, influencing long-term product and platform direction Technical & Data-Driven Execution * Drive data-informed decision-making, including experimentation strategies (A/B testing, measurement frameworks) * Ensure programs leverage robust analytics, tracking, and reporting frameworks * Identify opportunities for optimization through quantitative analysis and performance insights * Guide teams in building scalable, data-driven platforms and systems Program Delivery & Governance * Oversee multiple workstreams, managing timelines, risks, dependencies, and delivery milestones * Establish strong governance, including executive reporting, communication cadence, and stakeholder alignment * Ensure consistent delivery against quality, scope, and timeline expectations * Proactively identify and resolve blockers across teams Technical Oversight (Cloud & Architecture) * Provide oversight on architecture, scalability, and system design, particularly in cloud environments * Review and challenge technical decisions to ensure alignment with best practices * Collaborate with architects and engineering leads to ensure robust, secure, and scalable solutions MUST HAVE QUALIFICATIONS To be considered for this role, you must meet the following essential qualifications: * 8+ years of experience leading technical programs, platforms, or engineering initiatives * Proven ability to manage large-scale, multi-stream programs in a client-facing or consulting environment * Strong understanding of the software development lifecycle and enterprise system delivery * Experience driving data-informed programs, including experimentation and performance measurement * Deep familiarity with Google cloud platforms and modern architectures * Strong stakeholder management skills, including executive-level communication * Experience influencing both technical and business decision-making * Certifications in cloud or program management (e.g., GCP, PMP, SAFe) * Bachelor’s degree (or equivalent experience) NICE TO HAVE QUALIFICATIONS * Experience working in public sector or regulated environments * Hands-on exposure to analytics, data platforms, or experimentation frameworks * Familiarity with architecture patterns, microservices, and distributed systems * Background in data-driven platforms or digital ecosystems If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. THE BENEFITS This is a Full time position based in USA. The offered salary range is $150,000 - $200,000 USD annually, depending on experience and location. Beyond a competitive compensation package, we offer: * Flexibility, with remote and hybrid work options (country-dependent) * Career advancement, with international mobility and professional development programs * Learning and development, with access to cutting-edge tools, training and industry experts * Medical, dental, and vision insurance for you and your family, plus employer contributions to Health Savings Accounts Our benefits are tailored to each location. Your Talent Partner will provide full details during the hiring process. YOUR APPLICATION PROCESS Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. Your CV should cover key information on relevant experiences and expertise. We do not require information such as age, gender, marital status, or a headshot in your application. We review all candidates based on skills, experience, and potential. ⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses. We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. ABOUT VALTECH Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. Are you ready to create what’s next? Join us.
"Detection and Quantification of Multiple Faults in Residential Heat Pumps” Would you like to work with one of Sweden's strongest brands and be involved in developing the next generation of NIBE products and smart heat pumps? NIBE AB is now recruiting a talented student with a master degree in science to work as an industrial PhD student on smart heat pumps. We are now looking for an industrial PhD student, interested in technology and wants to work on developing sustainable climate solutions. The position will be shared in between Sweden and France. At NIBE's head office, you will work in an international environment with a world-class product portfolio that requires both intensive and high-quality product development. Description of the subject and the position To make these smart heat pumps a reality a heat pump manufacturer, an electricity utility company and a technical university specialized in energy efficiency systems have joined forces to propose an industrial postgraduate student position. Based on previous works, the PhD student will explore the real time assessment of residential heat pump operation, facing one major or several simultaneous faults. This work will include theoretical analysis of heat pump operation, detailed modelling using Dymola software and laboratory testing of real systems installed in climatic chambers. The PhD student will beneficiate from the knowledge and experience of the three partners and be given a unique chance to acquire strong and valuable expertise in control systems, thermodynamics, heat transfer, laboratory testing and modelling. He/She will be part of the Product Development team, which is a high-tech advanced product development department with around 150 employees in the fields of mechanics, electricity/electronics, cooling technology, lab, control & regulation, audio optimization, etc. Presentation of the three partners NIBE AB NIBE AB is a successful modern company located in Markaryd, Sweden, with a turnover of just over SEK 5 billion/year and almost 1,250 employees. NIBE is one of the market leaders in Europe with a sustainable product range consisting of one of the market's widest programs of heat pumps, water heaters, solar panels, biofuel products, ventilation products, district heating equipment, fireplaces, etc. NIBE AB started manufacturing heat pumps in 1978 and which is now ranking as the largest heat pump manufacturer of the country. NIBE AB is part of the publicly listed NIBE Industries AB, which has a turnover of approximately SEK 40 billion and approximately 21,000 employees in more than 30 countries. The NIBE group owns manufacturing facilities in many countries in Europe and North America. Sustainability and high quality are the main drivers of the group strategy in developing products and services to its customers. EDF R&D EDF R&D is part of EDF S.A., French utility and parent company of the worldwide EDF group dedicated to production, transport and sale of electricity. EDF R&D employs 2,000 persons in 9 sites in the world, spread across 10 main departments of research, which main objectives are strengthening the performance of generation assets, inventing the energy systems of tomorrow and decarbonizing the customers’ uses with electricity. One of the EDF R&D sites is located in the Paris suburb “les Renardières” and employs 600 persons distributed in 3 departments of research. One of them is dedicated to energy efficiency in buildings and industrial processes and employs 170 people, mainly engineers specialized in thermodynamics, heat transfer, mechanics, electronics and metrology. The Energy Efficiency Department facilities are equipped with 11 testing laboratories and beneficiate from a long experience in leading PhD studies. Mines Paris – PSL University Mines Paris is a renowned engineering school and part of the French “Paris Sciences et Lettres” (PSL) University, located in the city Centre of Paris. Mines Paris trains engineers and hosts several research centers, one focusing on energy efficiency of systems. The high-level research centers of Mines Paris attract highly qualified PhD and professors and will serve as the academic supervisor and ensure support at a high scientific level. General features about the overall organization The PhD student will be employed by NIBE AB and administratively attached to Mines Paris which will serve as the entity behind the academic examination. Most of the experimental and practical work will be done on the test benches at EDF R&D facilities near Paris. The PhD director will be a professor from Mines Paris and the PhD student will beneficiate from the support of one supervisor from EDF R&D and one supervisor from NIBE AB. The PhD study is planned for three years. Part of the work, around 50%, will be done at NIBE AB premises in Markaryd. The remaining time will be spent in France, at EDF R&D premises at Les Renardières and at Mines Paris. The exact time share in between the three locations is to be defined as well as its distribution over the 3 years. Background of the candidate We are looking for a responsible person with a master degree in science who is passionate about heat pump technology, electricity and compliance. You are creative, independent and not afraid of taking initiatives. You have relevant training, education and/or experience in this area. Good knowledge in English is a requirement and also French is meritorious. Starting time The PhD study is to be started on 1st September 2026. Applying We will be reviewing applications on an ongoing basis and would like to receive your application as soon as possible, but no later than 3 of June 2026. Apply via our website www.nibe.eu under "vacancies". If you would like to know more, please contact one of the persons below. Welcome!
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. MINIMUM QUALIFICATIONS: * Must possess Singapore Citizenship, Permanent Residency (PR), or unrestricted working rights in Singapore. * Bachelor's degree or equivalent practical experience. * 7+ years of experience in a pre-sales engineering, professional services, or customer-facing technical architecture role. * Experience in programming languages (e.g., Java, Python, JavaScript), containerisation (Docker, Kubernetes), and cloud infrastructure technologies. * Experience engaging with, presenting to, and influencing both technical stakeholders and executive leaders (C-level) during complex sales cycles. * Experience driving technical discovery and value-based selling to map enterprise business goals to technical architectures. * Ability to travel regionally up to 30-40% as this is a customer-facing role that requires interactions with local stakeholders. PREFERRED QUALIFICATIONS: * Master’s degree in Computer Science, Engineering, Mathematics, or a related technical field. * Deep expertise in graph database technologies (e.g., Neo4j) along with knowledge of relational, NoSQL, and data visualization tools (e.g., D3.js, Linkurious). * Proven experience building joint GTM solutions and co-selling with hyperscalers (AWS, Azure, GCP), strategic ISVs, and global systems integrators. * Industry expertise within highly regulated sectors such as Financial Services, Retail, Government, Security, or Telecommunications. * Additional language skills - such as either Japanese, Mandarin, Cantonese, Bahasa, or Thai - would be advantageous, as this is a regional, client \-facing role. * Willing to work in a hybrid role. ABOUT THE JOB As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth across the APAC market by shaping technical solutions that address complex enterprise challenges. You will serve as the technical authority during the pre-sales lifecycle, moving beyond standard product demonstrations to architect robust, value-driven graph database solutions. You will engage deeply with customers and strategic partners—including hyperscalers like AWS, Azure, and Google Cloud—to design interconnected data ecosystems that prove the tangible ROI of the Neo4j portfolio. In this role, you will blend consultative technical prowess, sales acumen, and ecosystem collaboration to accelerate adoption and secure the technical win. Neo4j is the world leader in graph database technology, helping organisations capture real-world context to drive choices for applications like artificial intelligence, fraud detection, and recommendation engines. We deliver enterprise-grade solutions that leverage connection-first data architectures to solve the world's most critical business problems. Turn your technical expertise into impact by helping APAC’s largest enterprises digitally transform their data landscapes. RESPONSIBILITIES * Drive the technical win for complex enterprise accounts, leading technical discovery, product demonstrations, and competitive positioning from evaluation through opportunity conversion. * Design, build, and deliver proof-of-value (PoV) prototypes, tailored solution architectures, and technical workshops that clearly articulate Neo4j’s unique value proposition. * Partner closely with hyperscalers (AWS, Azure, GCP), systems integrators, and ISVs to architect joint solutions, execute co-sell initiatives, and deliver technical enablement programs. * Act as a cross-functional technical orchestrator, collaborating with internal sales teams on deal qualification and ensuring a seamless architectural handoff to Professional Services and implementation partners. * Champion Neo4j’s technology by contributing to thought leadership, presenting at webinars and industry conferences, and supporting local developer community and marketing events. * Travel to customer sites and partner events as required to run technical workshops and advance strategic engagements. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. ABOUT THE TEAM The Global Payments Performance Team identifies payment optimization opportunities for Stripe’s largest and most critical merchants. The Global Payments Performance team serves a critical role both in demonstrating thought leadership on challenging payment topics, and also partnering with our high-potential merchants to set them up for long term success. We want a partnership with Stripe to be a competitive advantage for our customers, large and small, by providing them with best-in-class technology in concert with insightful and specific advice on how to harness this technology to achieve their business goals. WHAT YOU’LL DO The Global Payments Performance team is responsible for leading data-driven discussions with existing and prospective merchants on optimisation strategies across a variety of areas including, card network costs, acceptance, fraud, and cross-border flows to start. You will be instrumental in building our optimisation narratives/tools and delivering on our merchant engagement model with a focus on high value merchants in Greater China and South East Asia. You will also collaborate with Sales, deploying your knowledge to differentiate Stripe to win deals, and partner with our Customer Success organization to ensure that merchants are successful working with Stripe. RESPONSIBILITIES * Lead discussions with existing and prospective merchants, and provide the Sales team with tools and training to lead discussions with merchants and prospects. * Serve as both an internal and merchant-facing expert on payment optimisation strategies. * Gather and build on Stripe’s wide-ranging payments expertise to create optimisation narratives/tools supported by rigorous analysis. * Use existing tools to deploy sophisticated optimisation playbooks and analyses across Stripe’s customer portfolio. * Synthesise and relay customer feedback and our findings to inform Stripe’s product roadmap. * Provide feedback on our tools and playbooks to help continuously improve our self serve offerings WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of experience in payments or operations at a leading technology company, or consultancy in the payments industry. * A proven ability to build collaborative working relationships with cross-functional teams. * The ability to deal effectively with ambiguity and thrive in an unstructured, fast-moving environment. * A proven ability to be a self-starter capable of driving business results without significant supervision. * Experience presenting directly to merchants * Excellent verbal and written communication skills. * Strong data processing and analytical skills. * Spoken and written proficiency in Mandarin * Occasional travel within region, including the focus markets, and corporate head office PREFERRED QUALIFICATIONS * Comprehensive knowledge of card network regulations, industry best practices for fraud management and local payment methods * Experience with AI tools, SQL, dashboard building, modeling, or reporting * Experience presenting data driven analyses to senior business leaders
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community. Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business. Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive. MINIMUM QUALIFICATIONS: * Bachelor's degree or equivalent practical experience. * 5+ years of experience in a pre-sales engineering, technical consulting, or customer-facing SaaS/platform solutions company. * Experience in technical discovery, consultative solutioning, and value-based technical selling to map enterprise business goals to technical solutions. * Experience writing SQL and Python, working with cloud infrastructure (AWS, Azure, or GCP), and navigating containerisation platforms like Docker or Kubernetes. * Experience engaging with, presenting to, and influencing both technical stakeholders and executive leaders across complex organisations. PREFERRED QUALIFICATIONS: * Master’s degree in Computer Science, Engineering, Mathematics, or a related technical field. * Experience with GenAI, RAG, Agentic AI, graph database platforms (e.g., Neo4j, AWS Neptune, ArangoDB), and data visualisation frameworks (e.g., D3.js, Sigma.js, Linkurious, or modern BI tools). * Solid understanding of modern data platforms, advanced analytics, and AI/ML architectures—specifically operationalising Large Language Models (LLMs) and AI agents within enterprise environments. * Proven track record of building joint go-to-market (GTM) solutions and driving co-sell initiatives alongside hyperscalers, strategic ISVs, and global systems integrators. * Deep industry vertical expertise within highly regulated sectors such as Financial Services, Retail, Government, Security, or Telecommunications. ABOUT THE JOB As a Senior Solutions Engineer, you will be a key driver of Neo4j’s growth across the region by shaping technical solutions that address complex enterprise data & AI challenges. You will serve as the technical authority during the pre-sales lifecycle, moving beyond standard product demonstrations to architect robust, value-driven Graph solutions. You will engage deeply with customers and strategic partners—including hyperscalers like AWS, Azure, and Google Cloud—to design interconnected data ecosystems that prove the tangible ROI of the Neo4j portfolio. In this role, you will blend consultative technical prowess, sales acumen, and cloud ecosystem collaboration to accelerate adoption and secure the technical win. Neo4j is the world leader in graph database technology & intelligence platform, helping organisations capture real-world context to drive choices for applications like artificial intelligence, fraud detection, and recommendation engines. We deliver enterprise-grade solutions that leverage connection-first data architectures to solve the world's most critical business problems. Turn your technical expertise into impact by helping some of the world’s largest enterprises solve their biggest data & AI challenges. RESPONSIBILITIES * Drive the technical win for complex enterprise accounts, leading deep technical discovery, value-based sales presentations, and competitive positioning from evaluation through deal conversion. * Design, build, and deliver high-impact proof-of-value (PoV) prototypes, tailored solution architectures, and whiteboarding workshops that clearly articulate Neo4j’s unique value proposition and ROI. * Partner closely with hyperscalers, systems integrators, and strategic ISVs to architect joint data solutions, execute co-sell initiatives, and deliver technical enablement programs. * Act as a cross-functional technical orchestrator, collaborating with internal sales teams on opportunity qualification and ensuring a seamless architectural handoff to Professional Services and implementation partners. * Champion Neo4j’s technology in the market by contributing to thought leadership, delivering technical webinars, authoring blogs, and speaking at industry conferences and local developer community events. * Travel to customer sites, conferences, and partner events as required to run technical workshops and advance strategic engagements. Why Join Neo4j? Neo4j is, without question, the most popular graph intelligence platform in the world. We have customers in every industry globally, and our products are a proven product/market fit. Joining our team is an opportunity to shape the future of data and analytics. Below are just a few exciting facts about Neo4j. * Neo4j is one of the fastest-scaling technology companies in this industry. It recently surpassed $200M in annual recurring revenue (ARR), doubling its ARR over the past three years. * Raised the biggest funding round in database history ($325M Series F). Backed by world-class investors like Eurazeo, GV (formerly Google Ventures), and Inovia Capital, Neo4j has raised over $600M in funding and is currently valued at over $2Bn. This puts Neo4j among the most well-funded database companies in history. * 84% of the Fortune 100 and 58% of the Fortune 500 use Neo4j. Examples include Boston Scientific, BT Group, Caterpillar, Cisco, Comcast, Department for Education UK, eBay, NBC News, Novo Nordisk, Worldline, and others. * Co-founder and CEO Emil Eifrem has built an amazing culture that prides itself on relationships, inclusiveness, innovation, and customer success. * Countless industry awards. Massive enterprises and individual developers/data scientists love Neo4j. A strong sense of community and ecosystem is built around the platform. * A recent Forrester Total Economic Impact™ Study cited Neo4j as delivering 417% ROI to customers. Research shows that members of underrepresented communities are less likely to apply for jobs when they don’t meet all the qualifications. If this is part of the reason you hesitate to apply, we’d encourage you to reconsider and give us the opportunity to review your application. At Neo4j, we are committed to building awareness and helping to improve these issues. One of our central objectives is to provide an inclusive, diverse, and equitable workplace for everyone to develop their potential and have a positive, career-defining experience. We look forward to receiving your application. Neo4j Values: Neo4j is a Silicon Valley company with a Swedish soul. We foster collaboration and each of us is empowered to contribute and put our innovative stamp on projects. We hire candidates who reflect the following Neo4j core values: (we)-[:VALUE]->(relationships) (we)-[:FOCUS_ON]->(userSuccess) (we)-[:THRIVE_IN]->(:Culture {type: [‘Open’, ‘Inclusive’]}) (we)-[:ASSUME]->(:Intent {direction:’Positive’}) (we)-[:WELCOME]->(:Discussions {nature: ‘IntellectuallyHonest’}) (we)-[:DELIVER_ON]->(ourCommitments) Neo4j is committed to protecting and respecting your privacy. Please read the privacy notice regarding Neo4j's recruitment process to understand how we will handle the personal data that you provide. More information at www.neo4j.com. ©2026 Neo4j, Inc., Neo Technology®, Neo4j®, Cypher®, Neo4j Bloom™, Neo4j Graph Data Science Library™, Neo4j® Aura™, and Neo4j® AuraDB™ are registered trademarks or a trademark of Neo4j, Inc. All other marks are owned by their respective companies.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. WHAT YOU’LL DO As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. RESPONSIBILITIES * Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. * Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. * Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. * Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of work experience in a B2B customer-facing technical support organization or in engineering * Experience working closely with engineering teams and providing technical feedback on customer issues * Ability to debug and triage bugs and escalations from customers * Can communicate technical capabilities of the product to customers * Experience writing scripts or internal tools using APIs, and functional knowledge of SQL * Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly * A mindset of customer empathy and ability to solve challenging problems PREFERRED QUALIFICATIONS * Experience as an early or founding member of a support team, including building processes from scratch * Startup experience and familiarity with scaling a support team * Programming experience in one or more of Typescript, Python, or Ruby * You have worked on modern enterprise software which is business critical * Experience creating knowledge base articles and internal documentation * Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Metronome, now part of Stripe, is the leading usage-based billing platform built for modern software companies. With Metronome, companies can launch products faster, offer any pricing model, and streamline finance workflows without writing code. Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers. Our customers love our product and approach, and we’re humbled to work with amazing companies like OpenAI, NVIDIA, Confluent, and Anthropic. WHAT YOU’LL DO As a member of our technical support engineering team, you will be on the front lines providing world-class customer service. As part of our engineering organization, you will become an expert on our product and partner closely with Metronome's engineers, customer success, solutions architecture, and growth teams, as well as our customers' developers. Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience. Since we view every support escalation as an opportunity to learn, both as individuals and as a company, you will play a critical role in providing feedback to our product team on common challenges and influencing our product roadmap. Through your interactions with individual customers, you will help improve our product for everyone. Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome. RESPONSIBILITIES * Provide technical guidance to customers’ developers on best practices for integrating with our APIs and utilizing our functionality. * Troubleshoot any issues that arise from customers and diagnose any blockers. Escalate issues with customer context to the engineering team. * Develop internal tools to automate customer workflows that are currently unavailable in our product. Provide feedback on recurring patterns and advocate for addressing feature gaps in the product. * Design and assist in implementing a comprehensive knowledge base to assist customers with using our product. WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 2+ years of work experience in a B2B customer-facing technical support organization or in engineering * Experience working closely with engineering teams and providing technical feedback on customer issues * Ability to debug and triage bugs and escalations from customers * Can communicate technical capabilities of the product to customers * Experience writing scripts or internal tools using APIs, and functional knowledge of SQL * Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly * A mindset of customer empathy and ability to solve challenging problems PREFERRED QUALIFICATIONS * Experience as an early or founding member of a support team, including building processes from scratch * Startup experience and familiarity with scaling a support team * Programming experience in one or more of Typescript, Python, or Ruby * You have worked on modern enterprise software which is business critical * Experience creating knowledge base articles and internal documentation * Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager, based in Chicago, Illinois or San Francisco, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS), marketplace e-commerce, and card issuing program roll outs. As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other. The base salary range for this role in Chicago is: $125,000 - $170,000. The base salary range for this role in San Francisco is: $145,000 - $190,000. The total compensation package also includes equity (RSUs). What you'll do * Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution * Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years * Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out * Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties; * Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs * Deliver client feedback to internal teams to improve our product and services * Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes; * Contribute to internal process improvement initiatives to help our business scale. Who you are * Experienced with setting-up complex (ideally technical) projects with multiple stakeholders. * Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions * Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision * Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate. * Must be willing to travel, both domestically and internationally where required. Nice to have * Experience working with a global team, across multiple time zones and cultures * Experience in payments or financial technology Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a hybrid role, three times a week in office.
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Project Operations Manager As a Project Operations Manager, based in Chicago, Illinois or San Francisco, you will focus primarily on the delivery and execution of complex global projects for our clients. These projects can range from Point of Sale (POS), marketplace e-commerce, and card issuing program roll outs. As an expert in driving complex technical and operational roll-outs, you will interact and collaborate with internal and external stakeholders in order to create a seamless service deployment experience for clients looking to go live on our platform. You will do this by using your experience in integrating systems and superb project management skills. This is a varied and hands-on role in which your tasks range from discussing a project’s strategic direction on one end to verifying correct configurations on the other. The base salary range for this role in Chicago is: $125,000 - $170,000. The base salary range for this role in San Francisco is: $145,000 - $190,000. The total compensation package also includes equity (RSUs). What you'll do * Manage the project lifecycle from start to finish, ensuring that our clients are fully prepared to roll-out Adyen’s solution * Responsible for managing 5-10 projects at any given time with a project duration ranging from 6 months to 2 years * Work closely with clients’ project and technical teams as well as third parties such as technical integration partners to ensure a smooth roll-out * Build relationships with both internal and external stakeholders to ensure effective management and communication of progress to all parties; * Provide guidance on Adyen’s product and advise on the solution that best fits clients’ business needs * Deliver client feedback to internal teams to improve our product and services * Ensure successful project handovers once the rollout has been completed by setting up scalable business as usual and support processes; * Contribute to internal process improvement initiatives to help our business scale. Who you are * Experienced with setting-up complex (ideally technical) projects with multiple stakeholders. * Client-facing experience, stakeholder management, ability to lead conversations and influence business decisions * Excellent Project Management skills and the ability to lead and manage detailed, time-sensitive initiatives in a fast-paced environment with minimal supervision * Able to interface and cooperate seamlessly with a global team, adapting to international time constraints where appropriate. * Must be willing to travel, both domestically and internationally where required. Nice to have * Experience working with a global team, across multiple time zones and cultures * Experience in payments or financial technology Our Diversity, Equity and Inclusion Commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All your information will be kept confidential according to EEO guidelines. We are an office-first company and value in-person collaboration; we do not offer remote-only roles. This is a hybrid role, three times a week in office.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM The Startups, Existing Business team is a consultative sales team that is responsible for the growth and retention of the largest and fastest-growing Startup customers at Stripe. As an Account Executive, you'll identify new opportunities for our clients to get the most out of Stripe by understanding our clients' needs, execute scaled sales strategies to close upsells and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe products. WHAT YOU'LL DO RESPONSIBILITIES * Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share * Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers * Solve complex client needs and work across product, sales, risk, and operations teams to improve our product * Own the full sales cycle from lead to close for startups and small and medium businesses * Generate your own leads through cold calling, blitzing, research, networking, and driving your territory * Make every potential Stripe user happy with every interaction, regardless of deal size * Identify and understand users' pain points to propose Stripe solutions * Make sure that internal teams are set up for users' success by coordinating with other Stripe teams WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * 5+ years of experience in a client-facing sales role * Ability to understand complex technical ecosystems and build great relationships with technical customers * Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements * Problem-solving ability to manage complex pricing and cost considerations * Experience managing projects with input from cross-functional teams * A knack for working well with a wide range of stakeholders, both internally and externally * Ability and motivation to operate in an ambiguous and fast-paced environment * Superior verbal and written communication skills PREFERRED QUALIFICATIONS * Prior experience in a sales and customer-facing role at a high-growth technology company * Experience with Excel and SQL, or a willingness to learn
This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster. Engineering Lead for Fleet Management As the Engineering Lead for Fleet Management, you will ensure our merchants can deploy and scale their in-person payment infrastructure with zero friction. You own the technical strategy for our global supply chain, automating the entire lifecycle of a terminal: factory ordering, global distribution, replacement, decommissioning, and reporting. Intuitive and self-service tools are the key to empowering merchants to manage their own stores and terminal fleets independently. You will be driven to create a simple, seamless, and automated experience from a complex logistics operation. You will lead the development of the configuration of our terminals - handling everything from merchant settings and dynamic content to payment kernel and SoftPOS configurations. The integrity of our Android ecosystem also falls within scope, overseeing the secure signing and deployment of apps and certificates. What You'll Do As the Engineering Lead, reporting to the SVP of Payments and collaborating with peers globally, your focus will be: * Provide clear guidance, purpose, and mission for engineering teams. * Create an environment that fosters continuous innovation. * Focused on quality, have a high attention to detail and automation. Being driven by data and wanting to know what’s happening on our merchant’s terminals is a must. * Build a best-in-class team; developing and hiring great people with the right skills to deliver. * Curious, approachable and desire to work in a highly collaborative manner - both internal and external. * Exceptional at prioritization, putting our merchant and business needs ahead of personal ambition. * Accountable for the execution of key projects, ensuring timely delivery, tracking progress, removing blockers, and assisting with planning and prioritization as needed. * Driven by simplicity, standards and reuse. Who You Are * 10+ years of engineering experience, including 5+ years as a leader building and mentoring high-performing engineering teams within global companies, with a track record of delivering complex, scalable platforms * Experience hiring and managing a sizeable software development organisation (ideally 25-50 engineers), including managing managers, and setting an exemplary engineering culture * Skilled in building large-scale, distributed systems, ideally with expertise in Java or similar programming languages, and a passion for software architecture, scalability, and maintainability * Experience with payments or the logistics industry would be helpful. Having worked with vendors and supply chains would also be beneficial. * Excellent verbal and written communication skills and you are capable of translating complex technical concepts into clear, concise language, You are a great story teller, and are comfortable talking to tech & non-tech audiences, as well as merchants, vendors and internal stakeholders * You are comfortable streamlining the team's engineering operations, refining product requirements together with product and merchants and encouraging effective collaboration * You like to keep things simple, love dealing with uncertainty and get things done. * You’re curious about what our biggest merchants are facing and you’re empathetic to solving problems that help all merchants Our Diversity, Equity and Inclusion commitments Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application! What’s next? Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility. This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.
ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Risk Detection is focused on providing a delightful experience for our merchants and minimizing friction, while ensuring the safety of our users in the financial ecosystem. Whenever the Risk team takes action on an account, we work to notify Merchants and provide clear status on what’s happening, enable guided workflows for resolving their issues, and redefine our overall Risk processes to make them as smooth as possible for good merchants. WHAT YOU’LL DO We’re looking for an engineering leader to lead and grow a strong team of engineers, build relationships with customers internally and externally, and champion our vision of making Stripe’s risk management a feature that attracts and retains merchants, and becomes a product differentiator. This is an exciting opportunity to partner with teams across Stripe to build the best merchant experience, and contribute directly to Stripe’s growth. RESPONSIBILITIES * Support the team in delivering a high level of technical quality and impact via APIs, user-facing experiences, services, and systems * Recruit, hire, scale, and develop an amazing team of engineers * Executing cross-functionally with leadership, product teams, infra teams & risk strategists * Be actively involved in strategic direction and platform decisions that impact all of Stripe and Stripe customers WHO YOU ARE We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. MINIMUM REQUIREMENTS * At least 3 years of engineering management experience * Prior experience as a Machine Learning Engineer or equivalent PREFERRED QUALIFICATIONS * You have managed teams that can collaborate with product teams, respond rapidly to customer needs along with building technology and capabilities that are strategic and foundational in nature * Enjoy designing, measuring & improving user experience * You are empathetic to customer needs but visionary enough to not just deliver a faster horse * You are comfortable planning in quarters, and can set a vision for several years * You are comfortable working with geographically distributed teams and remote workers
About the Company At Avaron, you get the security of permanent employment combined with the variety of working at different customers. We place specialists across everything from tech, IT and industry to project management and business support – and whatever the assignment, you have a consultant manager who is there for you and your development. About the Role You will step into a senior interim role focused on rethinking how Internal IT should support employees and internal business operations in a complex, international environment. The assignment spans strategy, organization, governance, capabilities and ecosystem, with a clear focus on workplace technology, security, AI and scalable internal digital services. You will assess how Internal IT is currently structured, where responsibilities and decision-making belong, and how it should collaborate with adjacent functions such as security, product technology, people-focused teams and operational enablers. The goal is to create a clear view of what works today, where the gaps and overlaps are, and what future setup will best support the organization’s direction. This role is a strong fit if you enjoy combining strategic analysis with practical recommendations and want to influence how a modern Internal IT function should evolve. Job DescriptionYou will quickly build an understanding of the organization’s strategy, Internal IT landscape and current operating context. You will assess the mandate, structure, maturity and capabilities of the Internal IT function. You will clarify boundaries and collaboration models between Internal IT and other relevant business, technology, security and enabling functions. You will evaluate ownership and governance across internal digital services, workplace platforms and employee experience. You will engage senior stakeholders to understand current needs, dependencies, pain points and ways of working. You will identify risks, capability gaps, overlaps, unclear accountabilities and improvement opportunities. You will explore how AI, automation, data and emerging technologies can strengthen the internal technology environment. You will assess sourcing strategy, shared services, partner models and the role of vendors and managed service providers. You will develop future-state options and recommend a target operating model covering governance, ownership, capabilities, collaboration and sourcing. You will define a pragmatic roadmap and support alignment around the recommended direction. RequirementsYou have senior leadership or advisory experience in Internal IT strategy and transformation. You have a proven track record of designing, transforming or leading modern Internal IT organizations. You have strong experience in employee-facing, corporate and workplace technology rather than customer-facing product development. You have experience from complex, international and fast-changing organizations. You bring broad knowledge of enterprise technology, AI, cloud, cybersecurity, digital workplace and employee experience. You have experience defining operating models, governance, service ownership and organizational accountabilities. You understand sourcing, strategic partners, managed services and technology ecosystems. You can connect business strategy, employee needs and Internal IT priorities. You are comfortable turning analysis into pragmatic recommendations and building credibility with both executive and operational stakeholders. What We OfferPermanent employment at Avaron AB Occupational pension Wellness allowance of SEK 5,000 per year Application Selections are made on an ongoing basis – apply as soon as you can.
WHO WE ARE ABOUT STRIPE Stripe is a financial infrastructure platform for businesses. Millions of companies from the world's largest enterprises to the most ambitious startups use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ABOUT THE TEAM Product Sales is a team of functional and technical specialists who both lead and advise on deals for the most strategically important products in Stripe’s portfolio. Revenue suite Product Sales is tasked with attacking a $100B market opportunity for back office finance automation across billing, tax, revenue reporting, and data. WHAT YOU’LL DO As a Billing Account Executive at Stripe, you'll use your sales and product expertise to help drive growth through existing Stripe customers. You'll collaborate with the core sales, marketing, product marketing, and product teams to develop deep product and industry knowledge and drive strategic deals. You'll lead in-depth product discussions with existing and prospective customers and build and execute against our go-to-market strategy. RESPONSIBILITIES * Drive revenue to achieve targets * Lead sales and upsell conversations of Stripe for existing and prospective customers * Drive strategic thought leadership within assigned territory to ensure user success and revenue growth * Understand the sales process and competitors for Stripe, including software, hardware, and payments * Serve as both an internal and customer-facing expert on Stripe, especially for your specialised products * Synthesize and relay customer feedback and our findings to inform Stripe's product roadmap * Engage with Product, Marketing, and User Operations teams to help amplify our growth trajectory WHO YOU ARE You're an adept salesperson, capable of engaging in business-level and technical conversations at multiple levels of the organization, including CEO, CFO, and CTO. You're used to building value in competitive situations and enjoy working on products that require deep product understanding, combined with technical knowledge. You're as comfortable working with clients as with internal stakeholders (including executives). You're excited to become an expert and to share your knowledge. You're an organized self-starter, an excellent communicator who is detail-oriented and has a track record for improving the processes and organizations around you. MINIMUM REQUIREMENTS * 8+ years of sales or prospecting experience at a technology company and a track record of top performance * Owning a direct sales quota, with direct sales experience closing new business and expanding existing users * A proven ability to build strong collaborative working relationships with business partners * The ability to deal with ambiguity and thrive in an unstructured, fast-moving environment * A proven ability to be a self-starter capable of driving business results without significant supervision * A hands-on mentality * Excellent verbal and written communication skills * Strong presentation skills, particularly for in-person meetings with multiple stakeholders * Proven ability to lead complex negotiations involving bespoke commercial agreements * Ability to understand complex technical requirements and craft solutions across multiple stakeholders PREFERRED QUALIFICATIONS * * 5+ years of experience selling financial services or similar software * Experience in selling billing solutions * Proven ability to sell in a fast-paced environment
Some people are technical but wish they were closer to the commercial side. Others are great in sales environments but struggle when the conversation gets technical. The person we are looking for is neither - you’re genuinely at home in both worlds. That's who we're looking for. You'll be joining Mentimeter's Strategic Accounts team - a sales team working with our most complex, high-value enterprise customers. You'll sit alongside Key Account Managers and Customer Success Managers, acting as their technical partner in deals, renewals, and expansions. When an enterprise IT team needs convincing, when a security review is holding up a contract, or when a customer's technical setup isn't working for them - that's when you step in. You'll be the first person in this role across EMEA, which means you'll have real scope to shape how we do Sales Engineering in Strategic Accounts. There's no predefined playbook. If you need one, this probably isn't the right role. But if you're energised by building something from scratch, it's a rare opportunity. What you'll do Partner with Strategic Key Account Managers in enterprise deals - owning the technical dimension of commercial conversations and helping move things forward when security, IT, or procurement are in the room Lead enterprise onboarding and setup for our most important customers: SSO, SCIM, domain control, workspace architecture, and integrations Engage directly with senior IT and security stakeholders, earning their confidence and translating their requirements into workable solutions Spot and resolve the technical blockers that slow down adoption, expansion, or renewal - before they become a problem Help the account team understand the commercial implications of technical decisions, not just the technical ones Feed patterns and recurring challenges back to our Product department in a structured way that actually influences the roadmap Raise the technical floor of the wider sales organisation through documentation and informal coaching Who you are You've spent 2+ years in a customer-facing technical role at a SaaS company - Solutions Consulting, Pre-sales, Implementation Consulting, or similar You understand enterprise IT environments well enough to hold a credible conversation: identity providers, SSO, SCIM, security reviews, and how large organisations actually make decisions You have a commercial mindset - you understand that how Mentimeter is set up has direct implications for account health, expansion, and retention, and you think in those terms You thrive in a sales environment. You enjoy the pace, the commercial focus, and being a part of retaining and growing deals You're highly self-directed. You don't need a manager to tell you what to do next - you read the situation and act You communicate clearly across audiences: technically credible with IT teams, business-relevant with executives, collaborative with your sales colleagues Professional-level English is a must; additional languages are a bonus What this role is not Not a technical support or ticket-handling function Not responsible for driving adoption or usage (owned by Customer Success) Not responsible for commercial negotiations or account ownership (owned by Key Account Managers) Resources to support you A close-knit Strategic Accounts team of KAMs and CSMs who will rely on you as a genuine partner Sales Operations, Sales Enablement, and Business Development support A strong toolstack: Salesforce, Notion, Mixpanel, Looker, Claude, NotebookLM, PlanHat, Braze, and more
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