Page 1 of 10
Stockholm – vår huvudstad med miljoner drömmar, förväntningar och ambitioner. Vi jobbar för alla som lever här idag och i framtiden. Nu söker vi dig som vill tänka stort, nytt och annorlunda med oss – för stockholmarna. Arbetsplatsbeskrivning "Våra elever har drömmar och vågar följa dem" På Rödabergsskolan ska varje elev få möjlighet att nå toppen av sin potential. För att nå dit behöver vi de absolut bästa lärarna. Därför ska all vår pedagogiska personal: Ta ansvar för och ha insikt om elevernas resultat, vilket innebär att vara lyhörd för varje elevs förutsättningar och behov. Ha höga förväntningar på eleverna och deras förmåga att utvecklas. Genom goda relationer fånga och stimulera elevernas nyfikenhet, intresse och lärande. Ta ansvar för relevant kompetensutveckling för att utvecklas och växa i professionen. Rödabergsskolan är en F-9 skola utöver det vanliga! Skolan har ett gott rykte och en lugn miljö med en härlig mix av nationaliteter där olikheter är norm och positivt laddat. Våra 800 studiemotiverade elever når mycket goda resultat och vår personal är kompetenta, erfarna och engagerade. Vi ligger i Vasastan med närhet till Odenplan, Hagaparken och nya Hagastaden. På Rödabergsskolan har vi ett skolutvecklande förhållningssätt och vi jobbar målstyrt och processinriktat utifrån skolans vision "Våra elever har drömmar och vågar följa dem". Ta chansen att arbeta på vår nyrenoverade och nybyggda skola. Vi stormtrivs här i våra nya fräscha lokaler och på en arbetsplats som växer. Kom och bli vår kollega och bidra till vår utveckling, till vår gemensamma framtid! Arbetsbeskrivning Vi söker en engagerad och utvecklingsinriktad specialpedagog för ett vikariat under läsåret 2026/2027. Vikariatet uppstår då vår ordinarie specialpedagog kommer att vara föräldraledig efter höstlovet som är vecka 44. För att skapa de bästa förutsättningarna för både elever, medarbetare och dig som ny medarbetare vill vi möjliggöra en bra överlämning. Därför ser vi gärna att du kan påbörja din anställning innan föräldraledigheten träder i kraft, så att ni under en period kan arbeta parallellt. Om det är möjligt så gärna från läsårsstart den 17/8, annars enligt överenskommelse. Du kommer i rollen som specialpedagog tillsammans med lärare och elevhälsan bidra till att elever ges den ledning och stimulans som de behöver i sitt lärande och sin personliga utveckling. Detta för att de utifrån sina egna förutsättningar ska kunna utvecklas så långt som möjligt enligt utbildningens mål. I ditt arbete förväntas du bland annat föreslå insatser och anpassningar för elever i behov av detta och medverka i upprättandet av utredningar och åtgärdsprogram samt uppföljning och utvärdering av dessa. Som specialpedagog arbetar du också praktiskt med att ge elever stödinsatser och undervisa individuellt, i grupp och i ordinarie undervisningssituationer. Du kan vid sidan av detta ha en konsulterande och handledande roll gentemot kollegor, övriga kollegor i elevhälsan och skolledning och utvecklar i nära samarbete med lärare, pedagoger och skolledning arbetet i klassrummet och på skolan stödet för elevers utveckling mot målen. Du kommer vara en del i elevhälsan på skolan och delta i det förebyggande och hälsofrämjande arbetet på skolan så att skolans alla elever får ett adekvat stöd. Arbetet innebär många kontaktytor med elever, personal och vårdnadshavare. Kvalifikationer Vi söker en tydlig ledare i både klassrummet och i kollegiet som med värme och fasthet bidrar till Rödabergsskolans utveckling. Vi vill att du har erfarenhet av arbetet som specialpedagog och är självständig i dina arbetsuppgifter. Du har förståelse för att lärandet pågår under hela skoldagen och värdesätter ett samarbete med kollegor där ni tar ett gemensamt ansvar för eleverna. Ett krav är att du har lärarlegitimation och specialpedagogexamen. Du ska ha erfarenhet av undervisning och stöd mot mot låg- eller mellanstadiet. Vi vill att du har kunskap om och erfarenhet av att använda digitala lärverktyg. Det är meriterande om du har erfarenhet av journalsystemet Prorenata samt EHM (elevhälsomöten) som arbetssätt. Det är meriterande om du har erfarenhet av nyanlända och erfarenhet av att undervisa elever med annat modersmål än svenska. Det är meriterande om du har erfarenhet av arbeta med elever i särskild undervisningsgrupp och/eller med elever med problematisk skolfrånvaro. Stor vikt läggs vid personlig lämplighet för tjänsten. Stockholms stad arbetar med kompetensbaserad rekrytering som syftar till att se till varje persons kompetens och därmed motverka diskriminering. Tjänsten kan komma att tas i anspråk av övertalig personal som redan arbetar inom staden. Stockholms stad arbetar med kompetensbaserad rekrytering som syftar till att se till varje persons kompetens och därmed motverka diskriminering. För att arbeta på våra skolor krävs att du uppvisar giltigt utdrag ur polisens belastningsregister och misstankeregister innan erbjudande av anställning. Inom Utbildningsförvaltningen tillämpar vi individuell lönesättning reglerat av HÖK och Allmänna Bestämmelser (AB).
Do you want to build a high-performing organization by developing people, capabilities, and a strong learning culture? We are now looking for a Training Manager who will play a key role in strengthening our site’s capability and enabling sustainable operational excellence. About Skruf Skruf Snus began manufacturing snus in 2002 and has since maintained an innovative approach, continually challenging the industry to become a centre of excellence in the production of market-leading snus. As part of Imperial Brands – one of the world’s largest tobacco companies with approximately 26,000 employees across more than 119 markets – you will work in a dynamic and international environment where development and innovation are at the core. The Role In this role, you report to the Process Improvement Manager and work as a key partner to the site leadership team. You will be accountable for defining and driving the site’s capability development strategy, ensuring the organization has the skills, knowledge, and behaviors required to deliver sustainable business performance. You will lead the design and governance of training systems, competency frameworks, and learning processes, supporting the successful deployment of IOS (Imperial Operating System) and enabling operational excellence. This is a role with strong influence across the entire site, where you will shape how people learn, grow, and perform – both today and in the future. Your Tasks Define and lead the site’s capability development strategy aligned with business objectives and operational needs Drive the deployment and sustainability of the IOS Training & Development pillar Own and govern the training and competency management system, including skill matrices and role-based frameworks Ensure effective delivery of onboarding, technical training, compliance, and leadership development programs Maintain robust training governance, certification, and documentation systems, ensuring audit readiness Monitor and continuously improve training effectiveness through KPIs and capability assessments Build internal capability by developing trainers, coaches, and leadership ownership of learning Foster a culture of continuous learning, accountability, and performance across all levels Leverage digital learning tools and data insights to improve training effectiveness and visibility Collaborate cross-functionally with Operations, Engineering, Quality, P&C, and IOS teams Your Profile Bachelor’s degree in Engineering, Business, HR, or a related field Experience managing the full training lifecycle (needs analysis, design, delivery, evaluation, and improvement) Strong experience from FMCG manufacturing or similar environments Good understanding of health and safety practices Experience with Operational Excellence frameworks (IWS, TPM, Lean) is an advantage Experience in change management and project management Strong ability to drive capability building across different functions Fluent in English and Swedish Who you are Your mindset and behaviors are just as important as your experience. We are looking for someone who is passionate about developing people and building a strong learning culture. You are collaborative, structured, and proactive. You take ownership and drive initiatives forward with energy and clarity. You are comfortable working in a changing environment and enjoy translating strategy into practical and scalable learning solutions. You have the ability to influence across all levels of the organization and create engagement around learning and development. You believe that strong capability is the foundation of performance and that investing in people is key to long-term success. You are curious, open to new ideas, and continuously looking for ways to improve both yourself and the organization. What we offer An open and inclusive company culture where you can make a real impact A dynamic and international work environment Competitive salary Opportunities for learning, development, and career progression Company pension scheme and attractive benefits A strong focus on work-life balance Next Steps Does this sound like your next career move? We look forward to receiving your application.
Do you enjoy bringing structure to fast-moving marketing environments? Are you motivated by turning plans into action? Then this could be the role for you. TicTac Learn is one of Europe's leading digital learning partners, helping organisations across the Nordics, DACH and France build smarter learning ecosystems through market-leading tools, our own platform Skillhabit, and expert services. We're looking for a Brand & Marketing Operations Lead to join our team. You will be based at our Malmö office and play a key role in our Brand & Marketing function, ensuring campaigns, projects and content are delivered efficiently, on time and with high quality. Key Responsibilities: Own and develop the marketing calendar and flywheel Coordinate projects, campaigns and content across markets Align teams, agencies and stakeholders to ensure smooth delivery Manage content production, website updates and localisation Quality-assure all marketing material before publication We believe you have: Experience in marketing operations, project management or coordination Strong organisational skills and ability to manage multiple projects Experience working with stakeholders, agencies and international teams Good understanding of digital marketing and content production Fluency in English You are structured, proactive and detail-oriented, with a strong drive to execute. You enjoy coordinating others, creating clarity and ensuring high-quality outcomes. Why join TicTac Learn? A key role in a growing international company Opportunity to shape a modern marketing function Work across multiple European markets A collaborative and expert-driven team About TicTac LearnTicTac Learn is a full-service provider of e-learning and digital learning solutions, helping organizations leverage technology to create effective and engaging learning experiences. Our offerings include e-learning courses, authoring tools, and learning platforms designed to help clients reach their learning goals and full potential. With offices in Malmö and Berlin, we are an international company focused on innovation and customer satisfaction, supporting over 1 million users across five continents. Interested and Want to Learn More?This recruitment is conducted in collaboration with the recruitment agency Jobway. For questions, please contact Celina Sundberg at celina.sundberg@jobway.se. We review applications on a rolling basis, so the position may be filled before the application deadline. All applications are treated confidentially.
The opportunity We strive to be a world leader in electric power by helping countries achieve greener, stronger, and cleaner electricity. By bringing sustainable energy to more people, we can reduce our impact on the planet. When you work with us, you become part of a higher purpose where each department contributes. Together, we can enable the next innovation – making life better for everyone. Your leadership, ideas, and contributions as Global Competence Manager at HVDC will be essential for strengthening our competence development across the organization. This will ensure we are prepared for future competence needs, digitalization, and life-long learning. “Working with competence development at HVDC inspires me every day, as I get to help talented colleagues grow and thrive in an exciting industry. I feel proud knowing that the skills and competence we nurture together contribute to the future of sustainable energy.” Gia Blix, Global Competence Development Manager. Bring your leadership, strategic mindset, and communicative style, since you will drive the execution of strategic competence development globally within HVDC. With your experience in digital learning, you will also work with and develop methods to reskill and upskill our employees. How you’ll make an impact Strategically drive and contribute to competence development initiatives across the organization—both those triggered by business needs and those you identify proactively. Identify potential tools and processes to support our strategy - such as digital knowledge sharing and development of digital learnin. Increase collaboration, create transparency and share experiences within the Hitachi Energy organization. Contribute to transfer of knowledge and Internal training content. Maintain an overview of the competencies within HVDC and streamline competence development initiatives. Continuously develop your area of responsibility and stay informed about future trends in learning and competence development. Actively participate in competence-related networks both within Hitachi Energy and externally. Engage in networks relevant to our field and promote global cooperation within HVDC Your background You hold a university degree in behaviour science, or similar degree. Balance stakeholders with ease with political savvy. Experience within the field of competence development and/or strategic work. Strong, well-developed communication, coaching and leadership skills. As person you are organized, accurate and with a high change adaptability and strategic thinking. Fluency in English – both spoken and written. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More benefits could be connected to this specific role More about us Are you ready for an exciting new challenge? Does the above description sound like you? Welcome to apply. Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager Ellenor Hägerman, ellenor.hagerman@hitachienergy.com, will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Mikael Hjort, +46 107-38 25 73; Ledarna: Frank Hollstedt, +46 10 7387043; Unionen: Fredrik Holmgren, +46 107-38 21 85. All other questions can be directed to Talent Partner Julia Wiklund, Julia.wiklund1@hitachienergy.com
At Konecranes, we believe that great customer experience is built on the people behind the Konecranes name. Everything we do, we do with passion and drive. We believe diversity drives business success and is the foundation for our growth. We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves. This is what makes Konecranes a unique place to work. Join our Scandinavian Training Team as a Technical Trainer and play a key role in developing and delivering high-quality technical training for customers, agents, and internal employees. In this role, you will be responsible for planning, delivering, and continuously improving technical training programs. You will ensure that participants gain the knowledge and skills needed to work effectively with our products and systems while contributing to the development of training materials, technical documentation, and digital learning solutions. Key Responsibilities Plan, deliver, and follow up on technical training programs for internal and external participants across Scandinavia. Develop, maintain, and continuously improve training materials, technical manuals, and training programs Deliver both standardized and customized technical training courses at various competency levels. Conduct forklift operator training and issue training certificates and operator licenses. Develop and finalize eLearning content and training programs for different learning levels. Support customers, service engineers, regional trainers, and internal employees with training-related assistance and educational materials. Collaborate cross-functionally to ensure technical content, documentation, and training materials remain accurate and up to date. Additional Tasks Coordinate your own travel arrangements for approved training activities and assist visitors with travel support when required. Ensure a professional and positive experience for training participants and visitors. Gather and share technical insights regarding product functionality and field experiences across the organization. Identify and report issues related to product functionality, drawings, software, and technical documentation. Work closely with the Technical Documentation department to support updates of training and service documentation. We are looking for a passionate and pedagogical professional with strong technical expertise and a genuine interest in sharing knowledge. You should be structured, self-driven, service-minded, and comfortable working in an international environment.You enjoy working with people from different backgrounds and experience levels, and you have the ability to explain complex technical concepts in a clear and engaging way. To succeed in this role, you should have: Strong pedagogical skills and excellent communication abilities. High social competence and a customer- and service-oriented mindset. Strong technical knowledge within hydraulics, electronics, mechanics, and software systems. Extensive product knowledge or the ability to quickly acquire advanced technical product expertise. Experience working with similar machinery or technical products is considered an advantage. High proficiency in English, both written and spoken; additional language skills are a plus. Strong computer skills, including Microsoft Office and digital training/eLearning tools. The ability to work independently, in a structured manner, and effectively across cultures. A collaborative mindset and the ability to build strong relationships across functions and regions. The position is based in Markaryd, Sweden, and requires regular travel within Scandinavia in connection with training activities and customer visits. Please register your application via our career page. The application deadline is August 31. Due to summer holidays, response times may be longer than usual. The selection process will resume and interviews will begin in September. If you have any questions, please contact the hiring manager, David Andersen, Global Training & Documentation Manager, at david.andersen@konecranes.com. We look forward to receiving your application!
JOIN TELAVOX AS A PROJECT MANAGER WITHIN CUSTOMER ONBOARDING 🚀 At Telavox, we’re looking for a Customer Onboarding Project Manager to join our Customer Success Team and ensure a smooth and value-creating start for our direct customers across the Nordics. You’ll be a key player in delivering successful onboarding experiences that lay the foundation for long-term customer satisfaction. If you’re structured, proactive, and thrive in a collaborative and fast-paced environment, this could be the role for you! This position is based in our Malmö or Stockholm office, where you'll be part of a tight-knit team of dedicated onboarding professionals who work closely together, support each other, and continuously improve how we work to bring the best possible value to our customers. ABOUT THE JOB As a Project Manager, you’ll lead onboarding and implementation projects for new and existing customers. You’ll turn contracts and customer needs into reality by translating requirements into effective Telavox solutions. A typical day in this role involves: * Leading customer onboarding projects from start to finish, ensuring smooth setup and go-live * Managing changes and expansions for existing customers * Coordinating with internal resources and aligning with customer stakeholders * Following structured processes and templates to ensure quality and consistency * Continuously evaluating and improving how we work, suggesting improvements to tools, workflows, and processes ABOUT YOU You’re a proactive doer who enjoys working with people, builds trust quickly, and is comfortable managing projects with both detail and clarity. You have a strong customer focus and the ability to balance multiple priorities in a structured way. We believe you’ll succeed in this role if you: * Have experience leading projects, ideally within IT, telecom, or customer onboarding * Are structured, self-driven, and comfortable taking full ownership of your projects * Enjoy working cross-functionally and communicating with both technical and commercial stakeholders * Are fluent in Swedish and English (other Nordic languages are a plus!) * Have a curious mindset and enjoy learning new tools, technologies, and processes * Are comfortable juggling several projects at once, both large and small ones * Having experience from the Telecom industry is a plus, but not a requirement JOIN US AT TELAVOX 💚 Since Telavox's journey started in 2002, we have strengthened our position as the leading forward-thinking communication platform for businesses. As a digital mobile operator, we develop and own our all-in-one communication platform, which integrates telephony, PBX, messaging, meetings, and contact centers, giving businesses a smarter way to connect. Today, we’re a thriving company with 1.9 billion SEK in revenue and 500+ Telavoxers across nine countries. We embrace AI and automation to push the boundaries of business communication. We offer flexible work options and adaptable hours, giving you the freedom to balance life and career while staying connected to our vibrant Telavox culture. Read more about our new HQ in Malmö 🏠! HOW TO APPLY! At Telavox, we don't focus on fitting in; we focus on making room for everyone. We’re always on the lookout for great talent, so applications are reviewed continuously. If you're ready to be part of an innovative, AI-driven telecom company, apply today with your CV and cover letter in English. Please note that this position will remain open for applications throughout the summer. However, we will not be conducting interviews during July. Interviews will be scheduled from the beginning of August. 🏖️☀️ For any questions, feel free to reach out to HRBP Terese Arnkvist at terese.arnkvist@telavox.com Learn more about what we do! ⬇️
The opportunity The Digital Lead plays a key role in the company’s digital transformation journey. As part of a newly established function, this is a unique opportunity to join early and help shape how digitalization is done in practice. Together with the team, you drive, coordinate, and realize digital initiatives that create real value across both production and administrative functions. Acting as a bridge between business, IT and external partners, you help turn digital strategy into practical improvements that make every day work smarter and more efficient. This is an operational and broad role where you move between analysis, coordination, hands-on execution, and close collaboration with the business. You will be encouraged to test ideas, explore new technologies (including AI), and turn concepts into working solutions. The role combines drive, curiosity, a holistic perspective, and a strong focus on solving real problems in day-to-day operations The role reports to the Digital Transformation Manager and is part of a small, cross-functional digital team with a wide area of responsibility. You will work closely with operations and collaborate across functions such as engineering, production, logistics, sales, continuous improvement and support teams -helping to build the future way of working together. How you´ll make an impact Turn everyday pain points into “wow, that’s easier” moments — you’ll spot bottlenecks in production/office work and help turn them into smart digital improvements people actually use. Go from idea → prototype → real working solution — you’ll coordinate initiatives end-to-end and help embed them into daily routines. Get hands-on (because impact beats PowerPoints) — you’ll jump into config, data handling, testing, and simple programming when needed to move fast. Run “AI mini-pilots” with the team — we want to experiment, learn quickly, and scale what works (think practical AI that improves flow, quality, decisions and daily work). Be the connector that makes collaboration smooth — you’ll bridge operations, IT and external partners so we build the right thing, the right way. Help grow digital confidence in the organization — you’ll share learnings, inspire new ways of working and help build real digital momentum. Your background Ideally 2+ years of relevant experience (digitalization, production/industrial engineering, IT, data/BI, automation) You enjoy working in the sweet spot between people, process, and tech — and can communicate with both “business” and “tech” stakeholders. You have a hands-on, experimental mindset — you like testing ideas, iterating, and making things real (programming curiosity/experience is a big plus). You bring a solid foundation in IT systems / digital applications that support business processes (and you’re not afraid of learning new tools). Bonus if you’ve been close to manufacturing / industrial processes — but what matters most is curiosity and the ability to learn the environment fast. You’re a team player with a growth mindset — ambitious, collaborative, quick to learn and comfortable asking questions and trying again. What we offer Collective agreement Flexible working time Health care and wellness allowance Fantastic career possibilities within Hitachi Energy both within Sweden and globally Mentor to support you throughout onboard phase Various trainings and education supporting employee development Diversified company with over 70+ nationalities working in Sweden Supplementary compensation for parental leave Employee Benefit Portal with thousands of discounts and perks More about us Are you ready for a new exciting challenge? Does the above description sound like you? Welcome to apply! Applications will be reviewed on an ongoing basis, so don’t delay – apply today! Recruiting Manager Jennie Rassool, jennie.rassool@hitachienergy.com will answer your questions about the position. Union representatives - Sveriges Ingenjörer: Philip Bengtsson, +46 107-38 25 17; Unionen: Michael Fosselius, +46 107-38 46 19; Ledarna: Frank Hollstedt, +46 107-38 70 43. All other questions can be directed to Talent Acquisition Partner Fredrik Söder, fredrik.soder@hitachienergy.com
We are looking for a Website Development Intern who wants to help build modern, high-converting websites from the ground up. In this role, you will work closely with our team to design, build, and continuously improve websites and landing pages for our clients. You will gain hands-on experience with everything from page structure and UX to responsive design, SEO fundamentals, and conversion optimization. The goal is to create websites that not only look great but also generate measurable business results. You don't need years of experience. What matters most is that you're curious, detail-oriented, eager to learn, and passionate about creating excellent web experiences. What you'll actually do - Build and improve websites and landing pages. - Help create responsive, modern, and user-friendly web experiences. - Optimize websites for speed, SEO, and conversion. Work closely with the team to bring ideas to life. - Implement new sections, pages, and features based on project requirements. - Test websites across devices and browsers to ensure a high-quality user experience. - Learn how websites are built to support real business growth. Who we're looking for - You're currently studying web development, UX/UI, digital design, computer science, or a related field. - You enjoy building things and have an eye for detail. - You're curious and enjoy learning new tools and technologies. - You take ownership of your work and like solving problems. - You communicate well in English. Swedish is a BIG plus. A big plus if you have experience with - Figma for collaborating with designers and working with design files. - Framer, which is the CMS and website platform we use to build and manage client websites. - HTML, CSS, JavaScript, or modern frontend frameworks. - Basic SEO and website performance optimization. - Responsive web design principles. What you'll get - Real responsibility from day one. - Mentorship from an experienced team. - Experience building websites for real companies. - The opportunity to work on projects that have a direct business impact. - A collaborative environment where your ideas are valued. If you're excited about web development and want to gain practical experience while building websites that people actually use, we'd love to hear from you.
Passionate about making ideas a reality? Join our welcoming world of tech and let your ideas soar. Your role Operational Excellence is a newly formed department consisting of three sections, one of which is BI & Digital Tools. You will be part of the Operational Excellence FCC Leadership Team and will play a key role in shaping the new department together with your fellow managers. As Manager, BI & Digital Tools, you will lead a high-performing team specializing in business intelligence, automation, and machine learning. The team consists of talented professionals who design and develop digital tools, methods, dashboards, reports, and predictive models. Its mission is to strengthen decision-making and transform the way we work by leveraging data, developing innovative digital solutions, and ensuring their successful implementation and continuous improvement. Your primary focus will be the managers and colleagues within Operations Stockholm, but you will also work closely with departments within Surveillance business units Fighter Core Capabilities as well as Business Area Surveillance Operational Excellence department. Your responsibilities in short: Manage the BI & Digital Tools team, ensuring high performance, engagement, and efficient ways of working. Drive the transformation towards a more data-driven organization by translating data into meaningful KPIs, insights, and decision support across the business. Develop, own, and execute the organization's data governance roadmap. Translate the Operational Excellence roadmap and strategic goals into actionable roadmaps and priorities for BI & Digital Tools. Partner and collaborate with the sister sections within Operational Excellence to ensure data and digital solutions are integral parts of business initiatives. Coach and develop your team, building capabilities and enabling employees to take on increasingly complex challenges. Empower your employees through value-based leadership. Develop efficient ways of working, implement best practices, and drive continuous improvement within your area. Act as a transformation and change leader, inspiring confidence and engagement in an evolving and agile business environment. Build, maintain and develop relations with all relevant stakeholders. Translating Saab, Surveillance and BU strategies into clear and well-communicated targets for your stakeholders Leading according to Saab´s organizational values. Full responsibility for results within your area, which includes safety and health, quality, delivery capacity, efficiency and finance. Your profile We are looking for a positive, curious, and self-driven leader who brings energy, structure, and a strategic mindset to create a collaborative and high-performing environment. You are a team player who actively contributes to shared objectives and business success. You are an inspiring and inclusive leader with the ability to recognize and develop each team member's strengths and potential. Through clear communication, strong values, and direction, you create commitment and successfully lead people through change. You thrive in transformation and complexity, combining strategic thinking with a pragmatic, hands-on approach to turn plans into action and deliver results. You are passionate about using data to improve ways of working, increase efficiency, and drive business performance. With an agile, innovative, and collaborative mindset, you challenge the status quo, navigate changing priorities, and build a culture of continuous improvement focused on delivering value with speed and quality. Required skills: Master of Science in Engineering or equivalent education and/or relevant professional experience. Demonstrated ability to combine strategic thinking with operational execution. Proven ability and genuine interest in leading, developing, and challenging organizations, management teams, and employees. Strong business acumen and customer focus. Pragmatic and action-oriented, with the ability to deliver business value through the right balance of structure, governance, and speed. Minimum two years' formal or informal leadership experience within a relevant area across Business intelligence, automation, Machine learning or similar. Strong communication skills and experience in leading transformation and change. Excellent verbal and written communication skills in Swedish and English. This position requires that you pass a security vetting based on the current regulations around/of security protection. For positions requiring security clearance additional obligations on citizenship may apply. Kindly observe that this is an ongoing recruitment process and that the position might be filled before the closing date of the advertisement. What you will be a part of Explore a wealth of possibilities. Take on challenges, create smart inventions, and grow beyond. This is a place for curious minds, brave pioneers, and everyone in between. Together, we achieve the extraordinary, each bringing our unique perspectives. Your part matters. Saab is a leading defense and security company with an enduring purpose, to help nations keep their people and society safe. Empowered by its 28,000 talented people, Saab constantly pushes the boundaries of technology to create a safer and more sustainable world. Saab designs, manufactures and maintains advanced systems in aeronautics, weapons, command and control, sensors and underwater systems. Saab is headquartered in Sweden. It has major operations all over the world and is part of the domestic defense capability of several nations. Read more about us here
We are a digital product team responsible for a global website platform used across multiple regions and divisions within Husqvarna Group. Launched in 2024, the platform initially replaced several legacy dealer portals and has since evolved beyond its original dealer portal scope into a broader and growing platform for our B2B partners, covering everything from marketing and sales to service and aftermarket. The team works closely with internal stakeholders and external development teams to continuously improve the user experience and deliver business value. Operating in an international environment, we focus on collaboration, innovation, and data-driven development to support ongoing growth and future needs. About the role As Chief Product Owner, you will play a central role in driving the daily delivery process for our global website platform. You will ensure that development efforts are aligned with business needs, leading operational ceremonies such as daily stand-ups, refinement sessions, and planning activities. In this role, you will coordinate and support multiple Product Owners, each responsible for different parts of the platform. You will ensure alignment across product areas, enabling efficient collaboration and a unified product direction. You will act as the key link between business and development teams, primarily collaborating with external teams in Rotterdam and India. Your responsibility will be to prioritize the backlog, clarify requirements, and ensure that features are delivered according to plan and quality expectations. You will work closely with a Product Manager, who is responsible for the overarching product strategy and defining desired business and user outcomes for the platform. Together, you ensure that both discovery and delivery are aligned to maximize value. The role also includes communicating product updates and releases to stakeholders through demos and presentations, as well as leveraging data - such as Google Analytics to guide prioritization and product decisions. Additionally, you will: Drive structure and planning for ongoing development and releases Coordinate multiple Product Owners, parallel initiatives, and align dependencies across the platform Collaborate with internal stakeholders and influence priorities across systems Ensure strong collaboration across distributed, cross-functional teams Lead exploration within a strategically important product area, identifying opportunities and driving discovery work Inspire and coach Product Owners in ways of working, prioritization, and discovery practices About you Desired skills, qualifications, and experience Proven experience working as a Product Owner, Product Manager, Scrum Master, or similar role Strong experience working with websites or digital platforms Solid understanding of agile and iterative development methodologies Experience with tools such as Azure DevOps, Confluence, Jira, or similar Analytical mindset, ideally with experience using Google Analytics or similar tools Ability to manage multiple parallel workstreams and create structured delivery plans Academic degree is a merit, but relevant experience is considered more important Personal attributes Strong leadership skills with the ability to take ownership and drive initiatives forward Structured, organized, and proactive way of working Confident communicator who can engage stakeholders at different levels Collaborative mindset and ability to work effectively across international teams Results-oriented with a strong sense of accountability and delivery focus What we offer A key role in shaping and developing a global digital platform An international working environment with cross-functional teams A dynamic setting where you can influence both product direction and ways of working Exposure to modern tools, agile processes, and data-driven development Opportunities for professional growth and development within Husqvarna Group Location Huskvarna, Sweden We believe the best ideas happen when we're connected. We spend most of our time together in the office, creating space for collaboration, creativity, and fast decision-making. This is consistent across all our global offices and helps us maintain a strong culture, support learning and development, and ensure everyone has access to the people and resources they need to thrive. Travel to Rotterdam and other locations will occur approximately 2–3 times per year. Your application Can you envision yourself being a part of this? If so, send us your application! Selection is ongoing. Note: We do not accept applications via email due to GDPR compliance. For questions regarding the process please contact Recruiter: Jonathan Olsson jonathan.olsson@husqvarnagroup.com or Hiring Manager: Helene Widstrand, helene.widstrand@husqvarnagroup.com Winning Through Culture We believe that business is ultimately about people, as a team, we win and grow together. Our culture is built on bold ideas, strong commitment, and a shared purpose, creating an environment where innovation thrives, people grow, and every contribution matters. Our culture is built on three core themes: · Bold: We push boundaries, embrace challenges, and explore new possibilities. · Dedicated: We put in the hard work, bring passion and resilience to every challenge we take on. · Care: We support each other, consider the impact of our actions, and strive to make a lasting difference. Whether you’re starting your career or looking for the next big step, we offer a place where passion and purpose come together. Join us in shaping the future!
About This Role We’re looking for a Content Creator Intern who wants to help build and grow Hey Sid’s social media presence. This is a hands-on role for someone who loves creating content and wants real responsibility from day one. You’ll work closely with the team to plan, produce, and publish content across multiple channels while learning how modern B2B marketing actually works in practice. You won’t just sit and assist. You’ll actively create content that gets published, tested, and optimized. Your main focus will be Hey Sid’s own brand, but you’ll also help produce creative content and ads for client projects. We’re looking for someone who is comfortable both behind and in front of the camera, whether that means filming, editing, interviewing people, hosting content, or becoming a recurring face on our channels. Your Responsibilities Content Creation Plan and create content for LinkedIn, Instagram, TikTok, and YouTube Develop concepts, formats, hooks, and ideas for recurring content Stay on top of trends, formats, and platform best practices Production Film, shoot, and edit videos and content for social media Handle both production and post-production workflows Participate in content as a host, interviewer, or on-camera personality when relevant Design & Visuals Create graphics, thumbnails, layouts, and visual assets Ensure content feels modern, engaging, and aligned with the brand Work in Figma to support content production and design workflows Performance & Optimization Analyze content performance and engagement metrics Understand what works — and what doesn’t — to continuously improve content Test new ideas and iterate quickly based on results Ownership & Collaboration Take ownership of content projects from idea → production → publishing Work closely with founders, growth, and creative teams Contribute ideas and experiment with new creative directions Your End Goal Help Hey Sid grow through content that: Builds attention and brand awareness Feels modern, creative, and high-quality Engages audiences across multiple platforms Drives real business results Who You Are We think you’re currently studying marketing, content creation, media, communication, or design and are looking for a place to do your internship. Must-haves Swedish + English is a must Strong interest in content creation and social media Good eye for design, color, composition, and visual storytelling Comfortable working in Figma Organized and able to plan content ahead Comfortable working on-site with the team in Gothenburg Comfortable both behind and in front of the camera Nice-to-haves Experience with Adobe tools like Premiere Pro, After Effects, or Photoshop Experience editing short-form video content Interest in startups, SaaS, branding, and growth marketing Understanding of social media trends and platform algorithms What You’ll Get Hands-on experience creating real content that gets published Ownership of projects and creative freedom from day one Direct collaboration with founders and growth team Fast learning environment with immediate feedback Opportunity to build a strong portfolio with real-world work Potential opportunity for future employment Apply If you love creating content and want to work in a fast-moving environment where your ideas actually get used, we’d love to see your work. Send us your portfolio, social channels, or anything you’ve created. About Sid Founded in 2024, Hey Sid is a next-generation, person-targeted advertising platform that helps B2B companies reach decision-makers with precision. We bring together audience identification, creativity, and campaign management into one streamlined flow, ensuring that every ad dollar reaches the right person. As a young and fast-growing company, we're building an ambitious team that values ownership, creativity, and results. Joining us means the opportunity to have a real impact on both the business and your career growth.
We're hiring a Full-Time HR & Sales Intern to join SnabbPass AB, an IT staffing and consulting company based in Stockholm. You'll gain hands-on experience in recruitment operations and sales for our startup products across Sweden. This is a hybrid internship combining: Human Resources & Recruitment operations Sales & Business Development for our startup products Candidate & Client relationship management Real-world learning in tech recruiting and startups MAIN RESPONSIBILITIES Human Resources & Recruitment Source, recruit, and interview candidates for consulting roles Update and manage candidate profiles and CVs in our system Conduct initial interviews and assessments Post job opportunities on platforms and job boards Submit candidate applications to clients and partners Build and maintain our talent pool Sales & Startup Product Promotion Identify and pitch our startup products to potential customers Research companies and hiring managers in Sweden Create sales materials and proposals Build client relationships and follow up on opportunities Promote SnabbPass services to potential partners Track sales pipeline and reporting REQUIREMENTS Must Have Fluent in English (Swedish is a plus) Strong communication and interpersonal skills Organized, detail-oriented, proactive Comfortable with CRM tools, spreadsheets, databases (or willing to learn) Based in or willing to work in Stockholm, Sweden Enrolled in or recently completed a degree program (any field) Nice to Have Experience in recruiting, HR, or sales (internships count!) Knowledge of Swedish job boards (Jobbsnelle, Platsbanken, LinkedIn) Background in tech or startups Understanding of IT consulting or staffing Curiosity about how businesses and hiring work WHAT YOU'LL GAIN Hands-on experience in tech recruiting and HR operations Real sales experience promoting startup products Mentorship from the founder Exposure to the Swedish tech and startup ecosystem Practical skills in candidate management, client relationships, and sales Learning how IT staffing and startups work in Sweden Competitive internship compensation Flexible work environment in Sweden Öppen för alla Vi fokuserar på din kompetens, inte dina övriga förutsättningar. Vi är öppna för att anpassa rollen eller arbetsplatsen efter dina behov.
Do you thrive on turning complex logistics challenges into clear priorities and measurable results? This is an opportunity to shape the global logistics agenda across cost, service, and sustainability, deciding what matters most, when, and why, and making the case that moves it. Why Seco? Collaboration, responsibility, curiosity, and continuous improvement guide how we work and grow. In this position, you’re given the opportunity to influence global logistics performance and contribute to long-term business success through data-driven decision-making and sustainable development. By joining Seco, you get to: Shape a global logistics agenda with visibility across the organization. Drive strategic priorities and influence senior decision-making. Be part of a collaborative environment where curiosity and continuous learning are valued. About the job You own the global logistics performance framework and agenda, ensuring that cost, service, and CO₂ objectives are translated into prioritized actions across the logistics network. Acting as a strategic and steering partner, you bring business cases, recommendations, and trade-off analyses that support informed decision-making and long-term development. This is a horizontal, steering role. You own priorities and trade-offs, not execution: carrier selection, tendering, routing, and day-to-day transport operations sit with the transport and carrier-management function. The role has no direct reports, and its influence comes from evidence and framing rather than line authority. Job responsibilities Own and develop the logistics performance system, including cost, service, and CO₂ metrics, dashboards, and reporting. Drive logistics priorities and maintain a focused portfolio of initiatives with clear sequencing and business impact. Build and present business cases, scenarios, and recommendations related to logistics cost and sustainability improvements. Lead governance activities such as performance reviews, quarterly business reviews, and executive-level discussions. Steer priorities and frame trade-offs across Transport, Finance, Planning, Procurement, and Digital, building alignment through evidence rather than authority. Monitor logistics performance trends and translate insights into actionable recommendations and long-term roadmaps. Own the logistics CO₂ agenda including baseline, targets, and tracking, and bring it into performance reviews and executive discussions. Location and flexibility The position is based in Fagersta, Västberga, or another location in Europe close to a Seco site. We offer a hybrid way of working with flexibility to combine office and remote work. Your profile You bring a strong background in logistics and supply chain performance, with experience working across complex distribution or logistics networks. Rather than focusing on local operations, you’re used to shaping priorities and driving improvements at a network level. A data-driven approach comes naturally, and you back recommendations with quantified insights and measurable business outcomes. Your background includes: Experience owning or influencing logistics performance across a regional or global logistics network, including cost, service, and sustainability metrics. A track record of delivering measurable business results through business cases, trade-off analyses, and performance improvement initiatives. Experience translating data and analytics into clear recommendations for senior decision-makers. Proven ability to influence outcomes across multiple functions such as Transport, Finance, Planning, Procurement, and Digital teams without formal line authority. Knowledge of sustainability and CO₂-related topics in logistics, including performance measurement and improvement initiatives. Success comes from combining strategic thinking with the confidence to challenge assumptions using facts and evidence. You’re comfortable navigating different stakeholder perspectives, building alignment across functions, and creating momentum through influence rather than authority. Naturally curious, you focus on the bigger picture while turning complexity into clear priorities and actionable decisions. Our Seco culture At Seco, we're united by a spirit of collaboration and a shared curiosity to learn and grow. We take responsibility for our actions, stay focused on our customers, and believe in winning together. For us, it’s also clear that our diversities form an amazing foundation for achieving great results. Curious about our workplace and benefits? Read more on our website. You’re also welcome to visit our LinkedIn or Facebook to get to know us and our products further. Contact information For further information about this position, please contact Christian Shafi, hiring manager, christian.shafi_c@secotools.com. We’ve already decided on which advertising channels and marketing campaigns we wish to use and respectfully decline any additional contacts in that matter. Union contacts – Sweden David Romlin, Unionen, +46 (0)70-608 46 90 Jörgen Andersson, Akademikerföreningen, +46 (0)70-548 10 70 Benny Christiansen, Ledarna, +46 (0)70-523 50 60 Recruitment Specialist: Lisbeth Häggström How to apply Send us your application no later than August 9, 2026. Click apply and include your resume and cover letter in English. Please note that we don’t accept applications by e-mail. Job ID: R0093132. We aim for an open and fair recruitment process and use different tools to ensure an objective assessment. Later in the process, you may be invited to complete a personality and logic test. For more information about our recruitment process, please contact HR Services at hrservices.sweden@sandvik.com. At Seco we develop and offer advanced products & solutions that make metal cutting easier. We work together with our customers to identify and implement the best solutions for their needs. The corporate culture empowers employees through shared values: Curiosity, Responsibility, Winning together and Customer focus. Seco Tools has a presence in more than 75 countries and employs about 4000 people.
Software Engineer – CellaVision Join CellaVision and help shape the future of digital cell morphology. After years of research and innovation, CellaVision is ready to take the next step in digital cell morphology. Do you want to be part of CellaVision’s newest venture, working with cutting-edge technologies to develop one of the key diagnostic tools in cancer care? If so, this is your opportunity to join CellaVision. About CellaVision CellaVision is the global leader in digital cell morphology within hematology, and our analyzers are used in healthcare laboratories around the world. We operate at the forefront of technology, applying the latest advances in software development, digital imaging, and machine learning to create real value for our customers. www.cellavision.com About the Role We are looking for a versatile engineer who enjoys working in a dynamic environment where research meets product development. You are curious, hands-on, and comfortable moving between exploratory work and the structure needed to turn ideas into robust products. You adapt quickly to changing priorities and new challenges, and you thrive in a setting where not everything is fully defined from the start. You enjoy solving complex problems, collaborating across disciplines, and contributing wherever needed to move the product and team forward. You value teamwork, take ownership of your work, and can balance innovation with quality and delivery. As a Software Engineer in CellaVision, your work will include: Working across the full development spectrum, from research-oriented exploration to product-ready implementation Contributing to feature development using technologies such as C++, C# and Python Developing and refining algorithms within digital imaging Applying and further developing methods within AI and machine learning Reviewing code, hunting bugs, and optimizing performance Collaborating across disciplines to solve complex problems and adapt solutions as product and research needs evolve Contributing to software design and architecture for robust, scalable solutions Taking part in building new ways of working in a team operating in a fast-moving and evolving technical area Utilizing AI tools to speed up software development Our Offer At CellaVision, you will be part of an innovative and international environment with a company culture that encourages collaboration, initiative, and the execution of great ideas that create customer value. We also offer: Flexible working hours and reduced working hours to support work–life balance Secure employment covered by a collective agreement, including insurance, occupational pension, parental leave supplements, and more A strong focus on wellbeing and health, including: Free gym at the office Wellness allowance Lunch benefit Sponsored running events Discounts on gym memberships A modern office designed to support collaboration and a healthy work environment A team-oriented culture where we enjoy working together and meeting for weekly breakfasts About You You have experience in product development, from prototype through to production. You understand the value of teamwork and are comfortable breaking down complex challenges into manageable parts that can be solved effectively within a team setting. You remain calm and structured in demanding situations, and you have a strong ability to prioritize and focus on what matters most. Your Background We believe you have: An M.Sc. in Engineering or a related field Experience in product development involving software and Machine Learning Experience working as a software developer Experience in the design and implementation of software architecture Experience in computer vision and digital imaging Strong communication skills in English, both written and spoken Care to Join? This is a full-time position based at CellaVision HQ in Lund, Sweden, in our modern offices with excellent infrastructure and commuting options. We are looking to fill the position as soon as possible. In this recruitment process, we are partnering with Radeptus. For any questions regarding the position, please contact Jenny Månsson at +46 703 318 506 or via email at jenny@adeptus.se. Please submit your application here. We do not accept applications via email.
Studies show that women and underrepresented groups often hesitate to apply unless they meet every requirement. At Stegra, we’re building an impact-driven, sustainable company - and we need a diverse, inclusive team to make it happen. If you share our passion but don’t meet every qualification, we encourage you to apply anyway. You might be the perfect fit for this role, or another as we grow. At Stegra, we’re not just building a plant, we’re proving that sustainable industry is possible. And to do that, we need people like you. Join a team where safety comes first. Where we support each other, learn as we go, and make space for everyone to grow and contribute. This is your chance to be part of something big - while being closer to nature and leading a balanced, purposeful life. What you’ll do Right now, we are looking for a Full Stack Builder for our Digital Enterprise team. This is a new role at Stegra, and not a traditional developer position. As a Full Stack Builder, you will work broadly across the development lifecycle. You will collaborate closely with different parts of the business, explore ideas early, and turn them into working solutions using modern tools, including AI. You will join one of our key domains, either enabling plant capabilities or the digital steel mill, both central to how we build and operate our business. In your domain, you will work close to real operations, helping shape solutions that make a tangible difference while growing your skills as a well-rounded digital builder. This role is a great fit if you are early in your career or have a few years of experience and are motivated by learning, collaboration, and the opportunity to turn ideas into real, impactful solutions. Specific to this role, the day-to-day tasks will include the following, but as we are a growing company with very little silos between teams, other tasks might be included as well. * Build and improve digital solutions end-to-end, from idea to production * Collaborate with stakeholders to understand needs and shape practical solutions * Develop integrations that enable smooth and reliable data flows across systems * Contribute to solution design, including structure, data models, and scalability * Work with modern development practices such as version control, CI/CD, and iterative delivery * Use AI tools to support development, learning, and problem-solving * Improve existing systems to increase usability, reliability, and long-term value * Support troubleshooting and continuous improvement of live solutions What you’ll bring You’re curious and believe that real progress happens when we work together. You enjoy learning, asking questions, and exploring new ways of doing things. You bring a thoughtful approach and contribute to a supportive and collaborative environment. Specific to this role, we would like to see that you can tick off a fair amount of the boxes below * A degree in Computer Science, Engineering, or similar, or some hands-on experience in software development * Exposure to full stack development through studies, projects, or work experience * Interest in building solutions that create real value for users and the business * Familiarity with modern development practices such as version control and collaborative workflows * Curiosity about cloud environments, integrations, or scalable systems * Interest in using AI tools as part of how you learn and build * Comfortable collaborating with others and communicating in English * A proactive mindset and willingness to learn and grow over time Applications are reviewed continuously, so we encourage you to apply as soon as possible. Benefits at Stegra At Stegra, you’ll join a company where your work has real impact on the climate, the industry, and future generations. We’re building a culture rooted in safety, trust, and inclusion, where people feel supported to grow and thrive. You’ll receive fair, competitive compensation aligned with collective agreements, along with benefits like up to 30 days of paid vacation, occupational pension, parental benefits, and insurance. If you need support with relocation or immigration, our relocation department will help guide you through the process, whether it’s permits, housing or other practical matters. You can also enjoy perks like subsidized gym memberships and bike leases, plus the everyday benefits of life closer to nature. Read more about Benefits at Stegra here. This is Stegra Stegra is on a mission to change the global steel industry by producing green hydrogen, iron, and steel - with the goal of eliminating CO₂ emissions. Instead of coal, we use green hydrogen and fossil-free electricity, meaning our primary emissions will be water and heat. By 2030, our ambition is to produce 5 million tonnes of green steel annually in our fully integrated, digitized, and sustainable plant in Boden, Northern Sweden - currently under construction. But this is just the beginning. Our expertise in green hydrogen will enable us to decarbonize industries beyond steel, paving the way for a cleaner future. Our Boden Site Our Boden site is located just west of Boden City, right in the heart of a growing green industrial hub in Northern Sweden. It’s where we’re building one of the world’s most modern, sustainable steel plants—designed with safety, efficiency, and people in mind. With just a 10-minute commute from town, you'll be close to both cutting-edge technology and the everyday convenience of living near nature, schools, and community life. Boden Video
EQT is looking for a Head of AI Enablement & Digital Workplace to lead firm-wide adoption of AI tooling and own the day-to-day digital workplace experience. This is a senior leadership role that sits within the Digital Employee Experience (DEX) team, reporting to the Head of DEX, and leads a team of six across two connected pillars: AI enablement and digital workplace. ABOUT THE TEAM The Digital Employee Experience team exists to make technology work for people — not the other way around. We focus on turning platform capability into real, measurable usage across the firm, shaping the surfaces and experiences employees rely on every day. The team is collaborative by nature, partnering closely with Technology, Communications, HR, and Security to land change smoothly across a global, distributed workforce. ABOUT THE ROLE As Head of AI Enablement & Digital Workplace, you will translate AI platform capability into practical, daily use — building the skills, content, and communities that drive adoption — while also owning the collaboration and productivity surfaces that the firm's digital experience runs on. You will set the strategic direction for both pillars, lead a team of six, and serve as a credible voice to executive stakeholders on the firm's AI and digital workplace journey. As part of the role, you will likely involve travel to other EQT offices. * Lead AI adoption strategy end to end: analyse usage data, curate reporting, and build a credible impact and ROI narrative for senior leadership. * Maintain a discoverable, well-curated destination where employees can explore AI tools and proven use cases, supported by a growing library of reusable assets. * Build and sustain a network of AI champions across the firm, running regular forums that share practice and accelerate adoption. * Develop the firm's AI capability at every level — from hands-on coaching for senior partners to accessible enablement programmes for the wider workforce. * Lead AI-related internal and external communications across all formats, including presentations, video, and written content. * Embed AI onboarding into joining and integration processes for new and acquired teams. * Own the digital workplace experience across the firm's core collaboration, productivity, and video tooling, driving adoption, best practice, and continuous improvement. * Set and drive the digital workplace roadmap, keeping surfaces coherent, increasingly AI-enabled, and advocating for a simpler, leaner tool estate. * Lead, coach, and develop a team of six, setting clear priorities and managing performance across both pillars. WHAT SUCCESS LOOKS LIKE (FIRST 12 MONTHS) * Measurable, sustained lift in active AI usage and a credible impact/ROI story for leadership. * AI tooling embedded into the daily collaboration surfaces, not siloed. * A self-sustaining champions network and a maturing skills library. * Digital workplace surfaces that employees rate as a genuine improvement to how they work. ABOUT YOU You bring a rare combination of strategic thinking, hands-on technical fluency, and genuine passion for people and change. You are at your best when you are in the room with end users, and you bring the same level of care and patience to coaching a senior partner as you do to supporting a first-time AI user. What you'll bring (must-have): * Proven experience leading a small team, with a track record of developing individuals and managing performance. * Demonstrated success driving enterprise software adoption and change at scale, with measurable outcomes. * Deep, hands-on familiarity with collaboration and productivity platforms, including Microsoft 365, Slack, and Zoom, as well as intranet and communications tooling. * Strong communication skills at executive level, with the ability to craft and deliver compelling narratives across decks, video, and written formats. * Data literacy — able to turn usage data and platform analytics into a clear and credible impact story for leadership. * Real fluency with enterprise AI tools, including large language models such as Claude, and a consistent habit of staying current as the space evolves. * Proven ability to manage stakeholders up to executive level across multiple functions. * Willingness to travel regularly to other EQT offices Nice to have: * Background in private equity, financial services, or another regulated environment. * Familiarity with AI governance or acceptable-use frameworks. * Experience supporting a multi-region, distributed workforce. * Exposure to information architecture or employee communications strategy. WHAT WE OFFER At EQT, you will work at the intersection of technology and people, with the scope to shape how an ambitious global firm thinks about AI and the digital workplace. You will have the autonomy to build, a team to develop, and executive visibility to make a real impact. We believe in investing in our people — through meaningful work, continuous learning, and a culture that values diverse perspectives and ways of thinking. COMPENSATION & BENEFITS NOTICE We offer a competitive total rewards package including base salary, determined based on the role, experience, skill set, and location. Eligible employees may also receive discretionary incentive compensation, awarded in recognition of individual performance and company results. EQT provides a comprehensive benefits offering designed to support employee wellbeing, development, and work-life balance. Benefits include paid time off, parental leave, wellbeing and wellness support, flexible working arrangements, and learning and development opportunities. Benefits are effective from the first day of employment and may vary by location and role. Inclusion at EQT Our vision for EQT employees is to build high performing & engaged teams. Our competitive edge comes from fostering an environment where every individual feels valued, empowered, and motivated to drive business impact. Our commitment to inclusion is not just about fairness; We understand and believe that being a great place to work drives the best performance.At EQT, inclusion is a business imperative and it's embedded into our talent strategy, decision-making, and culture to ensure that every individual and team operates at their full potential. By doing so, we unlock better collaboration, stronger innovation, and superior investment outcomes. About EQT EQT is a purpose-driven global investment organization focused on active ownership strategies. With a Nordic heritage and a global mindset, EQT has a track record of over three decades of developing companies across multiple geographies, sectors and strategies. EQT has investment strategies covering all phases of a business’ development, from start-up to maturity. EQT has EUR 270 billion in total assets under management (EUR 141 billion in fee-generating assets under management), within two business segments – Private Capital and Real Assets. With its roots in the Wallenberg family’s entrepreneurial mindset and philosophy of long-term ownership, EQT is guided by a set of strong values and a distinct corporate culture. EQT manages and advises funds and vehicles that invest across the world with the mission to future-proof companies, generate attractive returns and make a positive impact with everything EQT does. EQT has offices in more than 25 countries across Europe, Asia and the Americas and has more than 1,900 employees. More info: www.eqtgroup.com Follow EQT on LinkedIn, X, YouTube and Instagram
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Delta State – Ughelli North, Oshimili South, Oshimili North, Ika South, Ethiope East, and Uvwie About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Edo State - Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Edo State – Ikpoba Okha, Oredo, Etsako West, Ovia North and Uhunmwonde About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Akwa Ibom State - Uyo and Abak Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Akwa Ibom State – Uyo and Abak About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Who We Are Moniepoint Inc. is Africa’s all-in-one financial platform, helping 20 million businesses and individuals access seamless payments, banking, credit, cross-border, and business management tools each month. As Nigeria’s largest merchant acquirer, we power most of the country’s point-of-sale (POS) transactions. Through our subsidiaries, Moniepoint Inc. processes over $250 billion in digital payment transaction value annually. What We Do At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure. Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth. Job Title: Implementation Officer Reports To: Lead, Onboarding Location: Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre Work Mode: Hybrid Employment Type: Outsourcing Job Purpose The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days. Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers. Key Responsibilities * Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey. * Product Setup & Configuration: Guide customers through initial Moniebook POS setup. * Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently. * Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track. * Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions. * Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations. * Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base. * Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support. * Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements. Qualifications * 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems) * Proven track record of successfully onboarding customers to software platforms and driving product adoption * Excellent communication and presentation skills with ability to train diverse audiences * Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions * Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences * Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality * Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes * Technical aptitude and comfort with software tools * Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) Preferred Qualifications * Experience creating training materials, documentation, or knowledge base content * Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices * The candidate should be based in Rivers State - Obio-Akpor, Port Harcourt, and Ikwerre About You * You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes * You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users * You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support * You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace * You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds * You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences * You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm * You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it What Success Looks Like * 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days * Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup) * Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions * Achieve a 4.5+ average rating score on post-onboarding surveys. * Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention * Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention * You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience What we can offer you * Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human. * Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training. * Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits. What to expect in the hiring process * A preliminary phone call with the recruiter. * An interview with the hiring team. * An interview with a member of our executive team. Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.
Page 1 of 10